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阿爾克隆布拉格飯店的評分

5 out of 5
阿爾克隆布拉格飯店
Stepanska 40, Prague

評論

9.6

好極了

10 分,有夠讚;519 則評論中有 430 則" "
8 分,不錯哦;519 則評論中有 73 則" "
6 分,一般般;519 則評論中有 6 則" "
4 分,不太好;519 則評論中有 8 則" "
2 分,很糟糕;519 則評論中有 2 則" "

9.8/10

整潔度

9.8/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Scott

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Two Friends enjoying a Trip
Overall the hotel was wonderful. It was spacious, clean, and friendly. The location was wonderful as well.
於 2023 年 12 月住了 4 晚
Martin Dopita, Guest Relations Executive 於 2024年1月4日回覆
Dear Scott,Thank you so much for sharing your review. We are thrilled to hear that your stay in our hotel and in Prague overall has been simply wonderful. Would love to see you back sometime!Best wishes from Prague to you for year 2024!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The bar credit that comes with deluxe rooms was great. Nothing I didn't like. Front desk staff were abundent and helpful
於 2019 年 8 月住了 3 晚
MIchal Chour General Manager 於 2019年8月30日回覆
Dear Guest, Thank you very much for your review. We are very happy to hear that you enjoyed your stay with us and liked our staff. We look forward to having you as our guest in the future again. Kind regards, MIchal Chour General Manager

10/10 有夠讚

chao hsien

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 1 晚
Michal Chour General Manager 於 2019年7月18日回覆
Dear chao hsien, On behalf of all of us at the Alcron Hotel Prague I would like to thank you for staying with us and for your kind words. We do hope that we have an opportunity to serve you again one day. Michal Chour General Manager

10/10 有夠讚

You-Si

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常友善的飯店
ㄧ切都很好,尤其服務
於 2019 年 1 月住了 3 晚
Michal Chour, General Manager 於 2019年2月6日回覆
Dear You-Si, On behalf of all of us at the Alcron Hotel Prague I would like to thank you for staying with us and for your kind words. We do hope that we have an opportunity to serve you again one day. Michal Chour General Manager

10/10 有夠讚

Supradya

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really lovely place! The room, the staff, breakfast, and bar are amazing. Only hiccup is they don’t realised the gold member status at first but they were helpful and sorted things out for us
於 2024 年 4 月住了 3 晚
Martin Dopita, Guest Relations Executive 於 2024年5月2日回覆
Dear Supradya,Thank you very much for your wonderful feedback on recent stay with Almanac X Alcron Prague! We are truly delighted to hear that you fully enjoyed your time with us. Would love to see you back sometime!With kind regards,

10/10 有夠讚

Margaret

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Lovely hotel great location
於 2024 年 4 月住了 4 晚
Martin Dopita, Guest Relations Executive 於 2024年4月30日回覆
Dear Margaret,Thank you for your wonderful review on recent stay with Almanac X Alcron Prague. We are delighted to hear that your stay with us was a success. Would love to see you back sometime! With kind regards,

10/10 有夠讚

Cynthia

家庭旅遊
喜歡:整潔度和員工素質
The staff was extremely helpful, professional and pleasant. They walked us to our room after we checked in and they booked our tours for us. They provided umbrellas and always asked if we needed anything. The location was unmatched as far as walkability, food, shopping and convenience. The beds were the most comfortable beds we have ever slept on in ANY hotel we’ve ever stayed at. The decor was modern and beautiful. It was our first time in Prague and we will definitely be returning and staying here again.
於 2024 年 4 月住了 4 晚
Lenka Safrova, Guest Relations 於 2024年4月28日回覆
Dear Cynthia,Thank you for your wonderful review of your stay. We are delighted you enjoyed your stay and hope to see you again soon.Kind regards,

10/10 有夠讚

Angela

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Martin Dopita, Guest Relations Executive 於 2024年4月23日回覆
Dear Angela, Thank you for your great review on recent stay with Almanac X Alcron Prague. We are delighted to hear that your stay with us was a success. Would love to see you back sometime! With kind regards,

10/10 有夠讚

Daisy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a great hotel. We stayed at the king room and it was very spacious. The hotel is very nice and modern and the staff was very friendly. We will stay here again in the future.
於 2024 年 4 月住了 3 晚
Martin Dopita, Guest Relations Executive 於 2024年4月23日回覆
Dear Daisy,Thank you so much for your wonderful review on recent stay with Almanac X Alcron Prague! We do appreciate your kind words a lot and we our greatly delighted to hear that you fully enjoyed your stay with us. Would love to see you back sometime! With kind regards,

10/10 有夠讚

chadi

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel- superb service. Very friendly staff- location is superb- very close to everything and the old town and also close to the convention center and train station
於 2024 年 4 月住了 5 晚
Martin Dopita, Guest Relations Executive 於 2024年4月19日回覆
Dear Chadi,Thank you very much for your wonderful review on recent stay with Almanac X Alcron Prague! We are delighted to hear that you fully enjoyed your time in Prague with us and especially grateful for acknowledging the quality of service provide by our staff. Would love to see you back sometime!With kind regards,

10/10 有夠讚

Adriana

喜歡:整潔度、員工素質和住宿環境和硬體
Todo perfecto
於 2024 年 4 月住了 2 晚
Jan Dlouhy, Front Office Manager 於 2024年4月17日回覆
Thank you for your fantastic rating.

10/10 有夠讚

Marina,Iowa City

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had a very pleasant stay. The location is very convenient. Hotel is modern, clean with outstanding costumer service.
於 2024 年 4 月住了 5 晚
Jan Dlouhy, Front Office Manager 於 2024年4月17日回覆
Dear Marina, Thank you for your great review. We are happy to see that you enjoyed your stay and we hope to see you again.

10/10 有夠讚

Amélie

商務旅客
.
於 2024 年 4 月住了 6 晚
Martin Dopita, Guest Relations Executive 於 2024年4月14日回覆
Dear Amelie,Thank you for your wonderful review on recent stay with Almanac X Alcron Prague. We are delighted to hear that you enjoyed your stay with us. Would love to see you back sometime!With kind regards,

8/10 不錯哦

Tajinder,Cambridge

商務旅客
Short distance from where Rick Steve’s walking tour starts. Easy access to metro.
於 2024 年 4 月住了 4 晚
Martin Dopita, Guest Relations Executive 於 2024年4月13日回覆
Dear Tajinder,Thank you very much for your review on recent stay with Almanac X Alcron Prague! We are delighted to hear that you enjoyed your stay with us and found the location of our hotel very accessible. We would love to see you back sometime!With kind regards,

10/10 有夠讚

John

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, great bar inside and cafe right next door. Friendly service
於 2024 年 1 月住了 2 晚
Jan Dlouhy, Front Office Manager 於 2024年4月5日回覆
Dear John,Thank you for your great review. We hope to see you again.

10/10 有夠讚

Elio

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Top
於 2024 年 3 月住了 1 晚
Martin Dopita, Guest Relations Executive 於 2024年3月31日回覆
Dear Elio,Thank you so much for your wonderful review on recent stay with Almanac X Alcron Prague! We are more than happy to see your stay with us was a success and you have enjoyed your time in Prague. Would love to see you back sometime!

4/10 不太好

John Ryan

於 2024 年 3 月住了 12 晚
Martin Dopita, Guest Relations Executive 於 2024年4月29日回覆
Dear John,Thank you for taking your time and sharing this review. We would appreciate to hear more details and find out why we received lower score. However we do believe that you still enjoyed your stay with us and would love to see you back sometime.With kind regards,

10/10 有夠讚

Mark

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The amenities were phenomenal! The employees were very friendly and provided a great customer experience! The location was centrally located which made getting to the key tourism spots very convenient.
於 2024 年 3 月住了 6 晚
Jan Dlouhy, Front Office Manager 於 2024年3月25日回覆
Dear Mark,Thank you for your review! We're delighted you enjoyed your stay. Our central location aims to make accessing key tourism spots convenient. We hope to welcome you back soon!

10/10 有夠讚

Ravshan

於 2024 年 3 月住了 1 晚
Jan Dlouhy, Front Office Manager 於 2024年4月2日回覆
Dear Ravshan,Thank you for your great review.

10/10 有夠讚

Josh

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved it. Would stay again.
於 2024 年 2 月住了 4 晚
Jan Dlouhy, Front Office Manager 於 2024年3月3日回覆
Dear Josh,Thank you for your great rating! We hope to see you again.

10/10 有夠讚

Yvonne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Phantastisches Hotel in zentaler Lage in der Innenstadt von Prag. Sehr nettes Personal, tolles, sehr sauberes Zimmer und perfektes Frühstück
Jan Dlouhy, Front Office Manager 於 2024年2月25日回覆
Thank you for your fantastic feedback!

10/10 有夠讚

Emmanouil

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
By far the best hotel in Prague in terms for value for money and location. Excellent and friendly staff. Great quality of rooms and decor. Would wish to see their breakfast included option applicable for the members as well. They are missing out on people choosing this wonderful option.
於 2024 年 2 月住了 5 晚
Jan Dlouhy, Front Office Manager 於 2024年2月19日回覆
Dear Emmanouil,Thank you for your great feedback. We are happy to hear that you had a nice time with us and we hope to see you again in the future.

10/10 有夠讚

Edgard

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
One of the best hotels.
於 2024 年 2 月住了 4 晚
Jan Dlouhy, Front Office Manager 於 2024年2月13日回覆
Dear Edgard,Thank you very much for your fantastic words and we cannot wait to have you back!

10/10 有夠讚

Jaroslav

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Jan Dlouhy, Front Office Manager 於 2024年1月31日回覆
Milý Jaroslave,Děkujeme za krásné hodnocení a budeme se těšit na vaší další návštěvu.

10/10 有夠讚

Jacob

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Michael at reception was incredibly kind and thoughtful, he instantly made us feel welcomed and provided some recommendations to do in Prague. He went above and beyond to make sure we enjoyed our stay. The rooms were very modern and clean. The bed comfortable and the mini bar stocked with snack and drinks. Excellent hotel
於 2024 年 1 月住了 2 晚
Jan Dlouhy, Front Office Manager 於 2024年1月22日回覆
Dear Jacob,Thank you for your wonderful review! We're thrilled to hear that Michael made your stay memorable with his kindness and thoughtful recommendations. We're glad you enjoyed our modern and clean rooms, comfortable beds, and the mini bar. Your feedback means a lot to us, and we hope to welcome you back soon.Best regards,Jan DlouhyFront Office Manager

10/10 有夠讚

Yim Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The service provided by the staff is very very good, providing personal attention. The room has everything you need. Happy to recommend this hotel, you won’t be disappointed!
於 2024 年 1 月住了 3 晚
Jan Dlouhy, Front Office Manager 於 2024年1月22日回覆
Dear Yim, Thank you for your wonderful feedback! We are delighted to hear that you found our staff's service to be very good, with a personal touch. It's great to know that the room had everything you needed, and we appreciate your recommendation. We look forward to welcoming you back, and we're confident that you'll continue to have a delightful experience with us.Best regards,Jan

10/10 有夠讚

Brigitte

喜歡:整潔度、員工素質和住宿環境和硬體
Wunderschönes Hotel mit sehr freundlichem Personal
於 2023 年 12 月住了 4 晚
Jan Dlouhy, Front Office Manager 於 2024年1月22日回覆
Liebe Brigitte,Vielen herzlichen Dank für Ihr schönes Feedback! Es freut uns sehr zu hören, dass Ihnen unser Hotel gefallen hat und Sie unser freundliches Personal schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Jan

6/10 一般般

Tammy,miami

於 2024 年 1 月住了 2 晚
Yours, Almanac X Alcron Prague Team 於 2024年1月22日回覆
Thank you for rating your stay.

10/10 有夠讚

Celeste

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was top of the line! They walked me to my room and showed me the amenities within the room. The state was extremely warm and welcoming. I will highly recommend this hotel to anyone going to Prague
於 2023 年 12 月住了 3 晚
Martin Dopita, Guest Relations Executive 於 2024年1月4日回覆
Dear Celeste,Thank you so much for your kind words. We love to see these feedbacks which reflect on our staff, hospitality and overall feeling of our guests when staying at Almanac X Alcron hotel. It has been our pleasure to make your stay exceptional. We would love to see you back sometime! Best wishes from Prague to you for year 2024!

10/10 有夠讚

Yingying

於 2023 年 12 月住了 2 晚
Martin Dopita, Guest Relations Executive 於 2024年1月4日回覆
Dear Yingying,Thank you very much for posting your review!With kind regards,

10/10 有夠讚

Daniela

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic family stay
Absolutely loved our stay… a family trip - 3rooms with lots of fun and incredible sleep.
於 2023 年 12 月住了 4 晚
Yosif Mitkov, Guest Relations Executive 於 2023年12月10日回覆
Dear Daniela, we are thrilled to see that you had a lovely stay with us and that it was as much fun, as it was relaxing. We would love to host you again next time you are in Prague. Warmest regards,

10/10 有夠讚

Jaroslav

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Yosif Mitkov, Guest Relations Executive 於 2023年12月10日回覆
Dear Jaroslav, thank you for the high review. Our doors remain open for you in the future and we would love to make you happy again. Kindest regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hôtel au centre-ville
Magnifique hôtel situé au centre-ville. Confortable, nouvellement rénové et service incroyable avec une équipe professionnelle et chaleureuse. A recommander.
於 2023 年 11 月住了 3 晚
Jan Zajicek, Service Manager 於 2023年12月5日回覆
Dear valuable guest,Thank you for your fantastic comment. We are happy to see that our hotel exceeded your expectations,I am glad, that you appreciated the design of our hotel as well as the service, that we provide. We hope to welcome you in the future.

8/10 不錯哦

??

於 2023 年 11 月住了 5 晚
Yosif Mitkov, Guest Relations Executive 於 2023年11月24日回覆
Thank you for your review. We hope to see you again soon!

10/10 有夠讚

Julia

喜歡:整潔度、設施服務和住宿環境和硬體
This hotel is beautiful, high end amenities, great location, and friendly staff. The only reason I could not give 5 star is that it can be very very noisy late at night because they do many private events and the people yell and scream in the court yard, it does stop at about midnight. Also, I had a housekeeping woman come in my room at 5pm when I was getting ready to go to dinner, she startled me very badly, and she said she had to put towels down by the bed, which the other staff said is not normal, it was very odd, and as a solo female traveler made me feel unsafe, I put the table by the door at night because of this. It is a perfect location and really luxurious, I would stay again despite the noise and weird experience with housekeeping.
於 2023 年 10 月住了 5 晚
Polina Kazarina, Guest Relations Supervisor 於 2023年10月22日回覆
Dear Julia, thank you very much for your time to share your feedback with us. It indeed means a lot to us. I was delighted to know that you emphasized so many good things about our hotel such as location, choice of our amenities and the professionalisms of our staff. Please accept my apologies for the negative experience which you had to face during your stay. I believe that the incident which you had with housekeeper was caused by turn down service which we do every day in our premium rooms. I can assume that housekeeper due to the language barrier could not explain you properly why she came to your room and this cause this misunderstanding from our side. We are taking the information about the noise into account and certainly try to do our best to eliminate it in future. I sincerely hope to welcome you back again one day. Warmest regards.

10/10 有夠讚

Leslie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, good room size, good location, noise coming from the street at night. I recommend this hotel .
於 2023 年 10 月住了 3 晚
Polina Kazarina, Guest Relations Supervisor 於 2023年10月25日回覆
Dear Leslie, thank you for your feedback. We hope to welcome you back one day in future.

10/10 有夠讚

Milind

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is at Wencheslas square. Convenient location and quite
Polina Kazarina, Guest Relations Supervisor 於 2023年10月17日回覆
Der Milind, thank you very much for your awesome feedback. Hope to welcome you back again one day in future. Kind regards,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Jan Dlouhy, Front Office Manager 於 2023年10月11日回覆
Dear Anonymous,Thank you for posting your review.

8/10 不錯哦

Håkon

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Jan Dlouhy, Front Office Manager 於 2023年10月11日回覆
Dear Håkon,Thank you for posting your review.

10/10 有夠讚

Thomas

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Polina Kazarina, Guest Relations Supervisor 於 2023年10月6日回覆
Dear Thomas, thank you for outstanding review. We hope to welcome you back again one day in future. Kind regards,

4/10 不太好

Benjamin

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
The property is new and very comfortable The staff at the front desk were simply ignorant; nice people but clueless. We asked them several times to make reservations at certain hotels (and gave the names and addresses); they promised to do so and times and again failed us. It was too bad
於 2023 年 9 月住了 4 晚
Jan Dlouhy, Front Office Manager 於 2023年10月7日回覆
Dear Benjamin, thank you for posting your review. I am sorry you had a negative interaction with the reception. I would appreciate more details about the situation. Feel free to contact me directly. Once again, I apologize and we hope to see you again.

8/10 不錯哦

Sunwook

於 2023 年 9 月住了 3 晚
Jan Dlouhy, Front Office Manager 於 2023年10月24日回覆
Thank you for your rating.

8/10 不錯哦

Maria Marli

於 2023 年 9 月住了 5 晚
Polina Kazarina, Guest Relations Supervisor 於 2023年10月4日回覆
Dear Maria, thank you for your positive feedback. Hope to welcome you back again one day in future.

10/10 有夠讚

Jason

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location with and good value.
於 2023 年 9 月住了 2 晚
Jan Dlouhy, Front Office Manager 於 2023年10月1日回覆
Dear Jason,Thank you for you fantastic rating and we hope to see you again in the future.

10/10 有夠讚

Palig,Hillsborough

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service, very kind and well mannered staff. Very clean and modern rooms.
於 2023 年 9 月住了 3 晚
Polina Kazarina 於 2023年9月8日回覆
Dear Palig,Thank you very much for your awesome feedback. We hope to welcome you back again sometime in future in Almanac X Alcron Prague!Have a beautiful weekend.

10/10 有夠讚

Vinessa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
While there was an initial issue with the room not having a bathtub as advertised and booked, in addition to a very uncomfortable two single beds joined together instead of a king bed, a staff member (David) was able to assist me by showing me two other rooms I could choose to change to. David’s assistance prevented me from relocating hotels and in the end I had a very pleasant stay. The rooms are immaculate and in a wonderful location within walking distance of all the major sites. I highly recommend this hotel (but suggest paying a little bit more for a premium room).
於 2023 年 8 月住了 4 晚
Jan Dlouhy, Front Office Manager 於 2023年9月1日回覆
Dear Vinessa,Thank you for your nice review. We are happy to see that our hotel and the service of our colleague David exceeded your expectations, I hope you had a great stay with us, I apologize for any discomfort in the beginning and we will be glad to see you again in the future.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Jan Dlouhy, Front Office Manager 於 2023年8月17日回覆
Dear Anonymous, Thank you for your rating.

10/10 有夠讚

Guillermo Adolfo

於 2023 年 8 月住了 2 晚
Yours, Almanac X Alcron Prague Team 於 2023年9月1日回覆
Dear Guillermo Adolfo, Thank you for your nice rating.

10/10 有夠讚

Philip Andrew

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel that is well managed. The rooms looked recently renovated and breakfast was delicious. Location was in the heart of the city, surrounded by public transport options. It was this or the Marriott (as I a member). Glad I chose this!
於 2023 年 8 月住了 1 晚
Jan Dlouhy, Front Office Manager 於 2023年8月5日回覆
Dear Philip,Thank you for your kind words, we are happy to read such nice feedback which drives us forward!We hope to see you again at Almanac X Alcron Prague.

10/10 有夠讚

Cecilia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 2 晚
Jan Zajicek, Guest Service Manager 於 2023年8月4日回覆
Dear Cecilia,Thank you for your kind review. We all hope to host you next time on your visit of Prague!