高級客房 | 客房景觀

聖米格爾公園飯店的評分

4 out of 5
聖米格爾公園飯店
Rua Manuel Augusto Amaral, Sao Miguel Island, Ponta Delgada

評論

8.8

有夠讚

10 分,有夠讚;384 則評論中有 184 則" "
8 分,不錯哦;384 則評論中有 153 則" "
6 分,一般般;384 則評論中有 33 則" "
4 分,不太好;384 則評論中有 10 則" "
2 分,很糟糕;384 則評論中有 4 則" "

9.0/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.4/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Stephane

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Clife M

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
zenaide 於 2024年4月30日回覆
Dear Guest Clife.Thank you so much for the 5 stars!.Hope to welcome you again in our hotel.Best regards.Hotel Management

10/10 有夠讚

Robert,East Harwich

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice view of town and ocean. Indoor pool was good the buffet breakfast had good food options.
於 2024 年 4 月住了 4 晚
zenaide 於 2024年4月22日回覆
Dear Mr. Robert.Thank you for your kind feedback! We're thrilled to hear that you enjoyed the stunning views of both the town and the ocean during your stay. It's fantastic to know that you found our indoor pool enjoyable, and that the buffet breakfast offered a variety of delicious options to start your day right. We hope to welcome you back soon for another wonderful experience!Best regardsHotel Management

6/10 一般般

Robert

家庭旅遊
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
The staff are all extremely pleasant, our flight got canceled and extended and they accommodate us and made sure we were taken care of. It’s an extremely humid climate and the smell in the room they put us in was a bit off due to no circulation, the staff gladly accommodated us into a room in better condition and once the room had air circulation everything was pleasant and smooth. It would have bey ice to have Kleenex and hair conditioner in the room. Otherwise, extremely pleasant stay.
於 2024 年 4 月住了 6 晚
zenaide 於 2024年4月16日回覆
Dear Mr Robert.Thank you very much for sharing your feedback with us. We are thrilled to hear that our staff provided exceptional service during your stay, especially during the unexpected flight changes. Ensuring our guests' comfort and well-being is always our top priority, and we are delighted that we could accommodate you accordingly.We apologize for any inconvenience caused by the initial room condition due to the humid climate. We're glad that our team promptly addressed the issue and relocated you to a more suitable room with better air circulation, resulting in a pleasant and smooth experience for the rest of your stay.Your suggestions regarding the availability of Kleenex and hair conditioner in the room are duly noted. We continuously strive to improve our amenities and services based on guest feedback, and your input will certainly be taken into consideration for future enhancements.We truly appreciate your kind words and understanding, and we hope to have the pleasure of welcoming you back for another pleasant stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards.Hotel Management

10/10 有夠讚

Edgars

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Breakfast and Coffee were no good.
於 2024 年 3 月住了 1 晚
zenaide 於 2024年3月25日回覆
Dear Mr Edgars.Thank you so much for your feedback, it is very important to us.We will analyse the breakfast and of course the coffee and mae modifications.Best regardsHotel Management

10/10 有夠讚

Gerardo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location to downtown, gardens, and airport were excellent. Property was very clean and easy access to parking.
於 2024 年 3 月住了 2 晚
zenaide 於 2024年3月21日回覆
Dear Mr Gerardo.Thank you for sharing your feedback with us. We're delighted to hear that you found our location to downtown, gardens, and the airport excellent. It's wonderful to know that you appreciated the cleanliness of our property and found the parking easily accessible. Your satisfaction is our priority, and we're thrilled to have met your expectations in these areas. We hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our property for your accommodations.Best regardsHotel Management

10/10 有夠讚

Jonathan

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
I’ve stayed here twice now and both times were great. Highly recommend would stay here again !
於 2024 年 3 月住了 1 晚
zenaide 於 2024年3月18日回覆
Dear Mr. Jonathan.We really appreciate your feedback, your opinion is very important to us and motivates us to continue offering the best service possible. We are always here to help with whatever is needed. If you need anything else, don't hesitate to get in touch.Yours sincerely,The SMPH Management

10/10 有夠讚

Tammy

喜歡:整潔度、員工素質和住宿環境和硬體
Would stay here again. Very nice staff.
於 2024 年 3 月住了 2 晚
zenaide 於 2024年3月13日回覆
Dear Guest Tammy.Thank you so much for your feedback and the message.It is very important to us.Best regardsHotel Mangement

10/10 有夠讚

Derrick

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice stay. Hotel is very good. Buffet is good as well. Woold recommend.
於 2024 年 3 月住了 3 晚
zenaide 於 2024年3月12日回覆
Dear Guest Derrick.Thank you so much for your words and the 5.It is very important to us your feedback.Best regardsHotel Management

10/10 有夠讚

anne

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Had all amenities- easy parking and very nice breakfast
於 2024 年 3 月住了 2 晚
zenaide 於 2024年3月11日回覆
Dear Ms Anne.Thank you so much for the 5. It is very important to us your feedback.Best regards.Mangement of SMPH

10/10 有夠讚

Maria

於 2024 年 2 月住了 9 晚
zenaide 於 2024年3月21日回覆
Prezada D. Maria.Muito obrigada pela classificação de 5!É muitíssimo importante para nós.Atenciosamente.A Direção do SMPH

10/10 有夠讚

Harriet

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 7 晚
zenaide 於 2024年2月26日回覆
Dear Guest Harriet.Thank you so much for the 5, it is very important to us your fedback.Looking fowardo to welcome you in our hotel.Best Regards.Management of SMPH

10/10 有夠讚

Emanuel

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice hotel, excellent food, will go back again.
於 2024 年 2 月住了 6 晚
zenaide 於 2024年2月15日回覆
Dear Mr Emanuel.Thank you so much for the 5 stars and the feedback.We will share with all our staff.Best regardsManagement of SMPH

8/10 不錯哦

Jennifer

家庭旅遊
喜歡:整潔度和員工素質
於 2024 年 1 月住了 1 晚
zenaide 於 2024年2月7日回覆
Dear Ms Jennifer.Thank you so much for the time you taked to give us so good feedback.Best regards.Management of SMPH

6/10 一般般

Gregory

於 2024 年 1 月住了 1 晚
zenaide 於 2024年1月12日回覆
Dear Sir Greogory.It is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.Thank you again for your preference and we hope to see you soon.Best regardsManagement of SMPH

10/10 有夠讚

Mark E

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a clean well organized hotel with a very knowledgeable staff, willing to do what ever was necessary. The breakfasts were a very broad selection of foods, all well prepared.
於 2023 年 12 月住了 9 晚
zenaide 於 2024年1月9日回覆
Dear Sir Mark.It is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. Your opinion is extremely important to us, and we will share it with our entire team to celebrate this recognition together.Thank you for taking the time to share your experience, and we are happy to know that we exceeded your expectations. We are committed to providing quality services and a safe stay for all our guests.We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.If there's anything else we can improve on or if you have additional suggestions, don't hesitate to share. We are here to ensure that each stay is even more pleasant than the last.Thank you again for your preference and we hope to see you soon.Best regardsManagement of SMPH

6/10 一般般

Michel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Slechte parking .Niet goed afgesloten en dus te veel Nietklanten van het hotel .Ontbijd zou beter kunnen,te weinig charcuterie en geen spek .Wel heel goed gelegen tussen Park Atlantique en Centrum.
於 2023 年 12 月住了 7 晚
zenaide 於 2024年1月3日回覆
Dear Mr MichelFirstly, we would like to thank you for choosing the S. Miguel Park Hotel for your stay. We greatly value your opinion and are truly disappointed to hear that you had a less than perfect experience during your stay. We sincerely apologize for any inconvenience you may have experienced.We understand that our guests' expectations are paramount and we are committed to providing exceptional service. Your review is extremely important to us as it helps us identify areas that need improvement.We would like to further investigate the issue you raised to ensure similar issues do not occur in the future. Thanks for letting us know about this.Regarding your concern, we are taking immediate action to resolve breakfast service and more electrical outlet options. We will work diligently to ensure this does not happen again and that our guests' future stays are free from any inconveniences.We hope to have the opportunity to welcome you back in the future to showcase our continuous improvement.If you require further assistance or have any additional questions, please do not hesitate to contact us directly.Yours sincerely,The SMPH Management

10/10 有夠讚

Raul

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Fatima Raposo 於 2023年12月16日回覆
Estimado Sr, Rui ,Agradecemos ter dispensado o seu tempo para nos fazer uma avaliação , a qual nos deixou muito felizes.Esperamos voltar a recebe lo numa próxima estada-Cumprimentos,

10/10 有夠讚

Laurindo

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The service was excellent. Clean room beautiful pool excellent food and service at the restaurant.I travel to Ponta Delgada several times a year.I will be back .
於 2023 年 12 月住了 1 晚
zenaide 於 2023年12月11日回覆
Dear Sir Laurindo.It is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. Your opinion is extremely important to us, and we will share it with our entire team to celebrate this recognition together.Thank you for taking the time to share your experience, and we are happy to know that we exceeded your expectations. We are committed to providing quality services and a safe stay for all our guests.We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.If there's anything else we can improve on or if you have additional suggestions, don't hesitate to share. We are here to ensure that each stay is even more pleasant than the last.Thank you again for your preference and we hope to see you soon.Best regardsManagment of SMPH

10/10 有夠讚

Freija

於 2023 年 11 月住了 1 晚
zenaide 於 2023年11月24日回覆
Dear Ms FreijaIt is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. Your opinion is extremely important to us, and we will share it with our entire team to celebrate this recognition together.Thank you for taking the time to share your experience, and we are happy to know that we exceeded your expectations. We are committed to providing quality services and a safe stay for all our guests.We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.If there's anything else we can improve on or if you have additional suggestions, don't hesitate to share. We are here to ensure that each stay is even more pleasant than the last.Thank you again for your preference and we hope to see you soon.Best regardsManagement of SMPH

10/10 有夠讚

Joseph

於 2023 年 11 月住了 1 晚
zenaide 於 2023年11月16日回覆
Dear Sir JosephIt is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. Your opinion is extremely important to us, and we will share it with our entire team to celebrate this recognition together.Thank you for taking the time to share your experience, and we are happy to know that we exceeded your expectations. We are committed to providing quality services and a safe stay for all our guests.We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.If there's anything else we can improve on or if you have additional suggestions, don't hesitate to share. We are here to ensure that each stay is even more pleasant than the last.Thank you again for your preference and we hope to see you soon.Best regards,Management of SMPH

10/10 有夠讚

Marie-josee

喜歡:整潔度、員工素質和住宿環境和硬體
Belles installations pour y passer quelques jours
於 2023 年 10 月住了 5 晚
zenaide 於 2023年10月27日回覆
Dear Ms. Marie-Josee.We would like to express our sincere thanks for your positive comments on our questionnaire. We are really happy to know that you had such a positive experience with the S. Miguel Park Hotel.It is very important for us to hear feedback like yours as it helps us understand what we are doing well and continuing to improve our products/services to meet your expectations.We are committed to providing the best possible experience for our customers, and your compliments motivate us to continue on this path. If there is anything else you would like to share or if you have any suggestions to improve our offering even better, please feel free to let us know.Thanks again for taking the time to provide important feedback. We hope to continue to serve you exceptionally well in the future.Yours sincerely,The SMPH Management

8/10 不錯哦

Michele Denise

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Would have preferred to have more restaurants within a short walk from the hotel.
於 2023 年 10 月住了 4 晚
zenaide 於 2023年10月27日回覆
Dear Ms. Michele Denise.We would like to express our sincere thanks for your positive comments on our questionnaire. We are really happy to know that you had such a positive experience with the S. Miguel Park Hotel.It is very important for us to hear feedback like yours as it helps us understand what we are doing well and continuing to improve our products/services to meet your expectations.We are committed to providing the best possible experience for our customers, and your compliments motivate us to continue on this path. If there is anything else you would like to share or if you have any suggestions to improve our offering even better, please feel free to let us know.Thanks again for taking the time to provide important feedback. We hope to continue to serve you exceptionally well in the future.Yours sincerely,The SMPH Management

10/10 有夠讚

Joshua

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 8 晚
zenaide 於 2023年10月25日回覆
Olá Caro JoshuaEm primeiro lugar, gostaríamos de agradecer por escolher o S. Miguel Park Hotel para a sua estadia. Valorizamos muito sua opinião.Bem haja.A Direção do SMPH

10/10 有夠讚

Ilkka

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hyvin varusteltu liikemieshotelli
Nykyaikainen, joskin hieman 'hengetön' hotelli. Monipuoliset palvelut ja hyvä aamiainen. Vähän hinnakas, mutta ilmainen oma parkkialue plussaa.
於 2023 年 9 月住了 2 晚
Zenaide 於 2023年9月25日回覆
Good morning Ms Ilkka.We thank you in advance for taking the time to send us such important feedback.Thank you very much for choosing the S. Miguel Park Hotel during your recent stay in Ponta Delgada.Best regards,The SMPH Management

10/10 有夠讚

Michael

於 2023 年 9 月住了 4 晚
zenaide 於 2023年10月10日回覆
Dear Mr Michael.We would like to thank you in advance for giving us such good feedback.Thank you very much for choosing the S. Miguel Park Hotel during your recent stay in Ponta Delgada.We hope to return to one of the Bensaude Hotels Collection hotels soon.Yours sincerely,SMPH Management

4/10 不太好

Michelle

於 2023 年 9 月住了 10 晚
Zenaide 於 2023年9月20日回覆
Dear Ms. MichelleWe would like to thank you in advance for taking the time to complete our evaluation questionnaire.Much appreciated by the S. Miguel Park Hotel school during their recent stay in Ponta Delgada.We look forward to welcoming you again and in short, two hotels from the Bensaude Hotels Collection.With best regards,To the SMPH Board

8/10 不錯哦

Gina Maria

喜歡:員工素質和住宿環境和硬體
於 2023 年 9 月住了 6 晚
Zenaide 於 2023年9月12日回覆
Hello Ms Gina Maria.Thanks for taking the time to rate our hotel.We look forward to your next visit.Well there is.The Management of the SMPH

10/10 有夠讚

Claudia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly
於 2023 年 8 月住了 2 晚
Zenaide 於 2023年9月8日回覆
Bom dia D. Claudia.Obrigado pelo tempo que apresenta a classificação do nosso hotel e pela pontuação de 5.Esperamos ansiosamente pela sua próxima visita.Bem haja.A Direção do SMPH

10/10 有夠讚

Linda

喜歡:設施服務
Great stay.
於 2023 年 8 月住了 6 晚
Zenaide 於 2023年9月8日回覆
Bom dia D. Linda.Muitíssimo obrigada pela pontuação.Contamos com a sua visita num futuro próximo.Bem haja.A Direção do SMPH

4/10 不太好

Natalya

親子旅遊
不喜歡:整潔度、員工素質和設施服務
When I arrived alone with 3 bags, a toddler and a stroller; no one came to help carry the bags to the reception area. After I checked in; no one offered help with the bags so I had to ask. The rooms are okay but overall quite dusty and I had a feeling it wasn’t clean enough. Especially the rug. There’s only one water bottle which we finished right away, so I had to call in but in the evening no one can bring water or kettle. In general, the staff was not welcoming or friendly. In the cafeteria, one again, no one offered help or to bring me coffee while I was dealing with the toddler. The breakfast was quite bad. No eggs, just bread cheese and cold cuts which I don’t eat. What ruined everything was the fact that they refused to push the checkout out time, although I offered to lay extra. I had to sit in the lobby with sobbing toddler that wanted to sleep badly but couldn’t cuz he needs a bed and quiet. I wouldn’t come back there unless I really had no choice.
於 2023 年 8 月住了 1 晚
Zenaide 於 2023年9月8日回覆
Dear Ms. Natalya.First of all, we would like to thank you for all your feedback regarding your stay. We will immediately analyze all the points mentioned that went wrong and will certainly correct them as quickly as possible.Thank you once again and all the best.Best regards,The SMPH Management

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
Nice hotel located in a walking distance to town. Big parking lot gave great possibilities for parking. Breakfast was ok. For some reason, the staff said it was “not possible” for us as guest to take hot water in a thermos with us. I don’t know why they didn’t allow us this as they had already heated water, other than this the service was great.
於 2023 年 8 月住了 3 晚
Zenaide 於 2023年8月16日回覆
Honorable.Thank you for your comment, it is very important for us, this is the only way we can improve the service to be provided.Well there is.The Board of the SMPH

10/10 有夠讚

Jeff

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great hotel top to bottom, very nice pools, steam and sauna facilities, nice clean rooms, free breakfast buffet top notch, would stay again for sure
於 2023 年 8 月住了 1 晚
Zenaide 於 2023年8月16日回覆
Honorable Mr. Jeff.Thank you for your comment, it is very important for us, this is the only way we can improve the service to be provided.Well there is.The Board of the SMPH

10/10 有夠讚

Raphael

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
H
於 2023 年 8 月住了 3 晚
Zenaide 於 2023年9月8日回覆
Dear Mr Rapahel.Thank you so much for the 5.Best regards.Hotel Manager

10/10 有夠讚

Veronica

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Zenaide 於 2023年8月11日回覆
Dear Guest VeronicaThank you so much for your feedback, it is very important to us.Best regards.Management of SMPH

8/10 不錯哦

Jennifer

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和設施服務
the room we stayed in was VERY dated: - the beds were very uncomfortable, you can feel the springs; - the furniture was dated, the arm chair had visible holes from wear; - the tv was smaller than a standard monitor screen; - the whole room was covered in dirty looking carpet. I will note that we stayed in the room that had 3 single beds, it did look like they have renovated some other rooms as they were covered in laminate floor so they may also have more comfortable beds too. The location of the property is great, it's within 10 min walking from town where there are lots of dining options and parking on premise was very easy. The breakfast buffet at the property was excellent, the choices were great. however it doesn't change much from day to day so if you're there for a week like we were, it does get repetitive. The pools looked great, we only used the indoor pool, it wasnt heated but was a nice salt water pool.
於 2023 年 6 月住了 8 晚
Zenaide 於 2023年8月11日回覆
Dear Guest Jennifer.Thank you so much for your feedback, it is very important to us to improve our service.We will do renovation in our hotel and we hope to welcome you in our hotel.Best regards.Management of SMPH

10/10 有夠讚

STEVEN,FORT WASHINGTON

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is very well run and provides all the services you need for a stay in Ponta Delgada, including ample parking for your rental car. The location is ideal. Breakfast was good but could be improved by adding massa sovada to the bread offerings.
Zenaide 於 2023年7月31日回覆
Good morning Dear Mr. StevenThank you very much for the feedback.We count on your visit more often.Best regards.The Management of the SMPH

8/10 不錯哦

Claudia

家庭旅遊
喜歡:整潔度、員工素質和設施服務
The hotel is walkable to the city center. The stuff is very friendly. The AC in our room had an issue which wasn't fixed.
於 2023 年 7 月住了 3 晚
Zenaide 於 2023年7月31日回覆
Good morning Dear Ms ClaudiaThank you very much for the feedbackWe count on your visit more often.Best regards.The Management of the SMPH

10/10 有夠讚

carlos

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location, accommodations.
於 2023 年 7 月住了 3 晚
Zenaide 於 2023年7月28日回覆
Bom dia Caro Sr. Luís Cunha.Muito obrigada pela pontuação! Contamos com a sua visita mais vezes.Melhores cumprimentos.A Direção do SMPH

6/10 一般般

真實旅客

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
A bit of a dissappointment
This hotel is OK. Negatives: Quite overpriced for the quality. The interior is dated and the carpets everywhere look like they haven’t been cleaned ever. Air conditioning wasn’t working, and the explanation they gave sounded like an excuse. The hotel gym is in bad shape - very little equipment and all old and in poor shape. Positives: Breakfast buffet was nice. The staff is kind and helpful.
於 2023 年 7 月住了 1 晚
Zenaide 於 2023年7月28日回覆
Good morning Dear GuestThank you very much for your feedback. We will immediately review your comments and correct them.We count on your visit more often.Best regards.The Management of the SMPH

6/10 一般般

Beat

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Kaffe zum Frühstück magelhaft
於 2023 年 7 月住了 4 晚
Zenaide 於 2023年7月24日回覆
Dear Guest BeatThank you so much for your feedback! We wish to welcome you many times in our hotel.Best RegardsManagement of SMPH

8/10 不錯哦

Tomi

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
於 2023 年 6 月住了 9 晚
Zenaide 於 2023年7月11日回覆
Very good morning Dear Guest Tomi.Thank you very much for taking the time to classification your feedback is very important for us to improve our service every day.Best regards.The Management of the SMPH

6/10 一般般

Leah

親子旅遊
喜歡:整潔度
不喜歡:員工素質
Overall the stay was okay. Check in procedure was a bit chaotic and staff didn’t seem to know what to do. Restaurant prices at bar very high and poor service, seemed understaffed. Would have been nice to know hours breakfast was served before it was too late. More information posted or readily available would have been helpful. However room was fine and view from balcony was fantastic.
於 2023 年 6 月住了 1 晚
Zenaide 於 2023年7月10日回覆
Very good morning Dear Guest LeahThank you very much for taking the time to give us feedback is very important for us to improve our service every day.Best regards.The Management of the SMPH

10/10 有夠讚

Isabelle

喜歡:整潔度、員工素質和住宿環境和硬體
Everything was just perfect. The staff was very helpfull, the room was spacious, with a balcony with a nice view on the city and mountains. In was not in the centre of the town which made it quiter. But is was easy to walk on foot everywhere (Downtown, Marina, Botanical Garden, shops, etc..). Breakfast was included and we were not disappointed. It was similar everymorning but there were enough to vary from day to day. We went to the evenig buffet four nights during our 10 days stay and it was absolutely worth it. THe food was excellent. The person in charge of the buffet most of the evening (and we saw him sometimes in the morning) was very professionnal and attentive the the needs of each client. If I ever retun there, I will definately stay in the same hotel.
於 2023 年 6 月住了 10 晚
Zenaide 於 2023年7月7日回覆
Dear Guest Isabelle.Thank you so much for your feedback.Best regardsManagement of SMPH

10/10 有夠讚

Laura

於 2023 年 6 月住了 1 晚
Zenaide 於 2023年6月22日回覆
Dear Guest Laura.Thank you so much for your feedback.Best regards.Management os SMPH

10/10 有夠讚

George

喜歡:整潔度、員工素質和住宿環境和硬體
Everything was just fine
於 2023 年 6 月住了 6 晚
Zenaide 於 2023年6月16日回覆
Dear Guet George,Thank you so much for your 5 stars and feedback, it is very important to us.Best regardsHotel Manager

2/10 很糟糕

Adam

不喜歡:整潔度、員工素質和客房舒適度
No AC
We were put in a room that had no working air conditioning. Finally got them to change our room, and still the AC did not work. Room was not exactly clean either. Hair on the bidet. Overall a terrible and dated hotel.
於 2023 年 6 月住了 1 晚
Zenaide 於 2023年6月6日回覆
Dear Guest Adam.Than you so much for your feedback.It is very important to improve our service.We hope to welcome you again in our hotel.Best regardsManagement of SMPH

8/10 不錯哦

Ruud van

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Mooi groot hotel met vriendelijke service, schone ruime kamers en aan de westzijde met balkon. Verder veel faciliteiten zoals binnen- en buitenzwembad. Op loopafstand van diverse restaurants. Ontbijt is helaas niet erg uitgebreid en met weinig variatie over de 10 dagen dat we er waren. Op korte afstand van het vliegveld, maar we hadden er geen last van, wel gemak bij aankomst en vertrek.
於 2023 年 5 月住了 10 晚
Zenaide 於 2023年6月6日回覆
Dear Mr Ruud,Thank you so much for your feedback, it is very important to us to improve our service.Best regardsManagement of SMPH

8/10 不錯哦

Barbara

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 2 晚
Zenaide 於 2023年6月6日回覆
Boa tarde D. Bárbara,muito obrigada pela sua classificação, significa muito para nós.Bem haja.A Direção do SMPH

10/10 有夠讚

Dan

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Really nice hotel with exceptional staff and friendly service.
於 2023 年 5 月住了 5 晚
Zenaide 於 2023年6月6日回覆
Dear Mr. Dan.Thank you so much for the 5!It is very important to us.Best regardsA Direção do SMPH