exelente opcion para elegir este hotel, sin duda alguna lo recomiendo
Pedro
於 2024 年 5 月住了 3 晚
4/10 不太好
Amanda
家庭旅遊
2024年5月18日
不喜歡:整潔度和住宿環境和硬體
I have never felt disappointed with a stay to the point where I felt the need to leave a negative review but I wouldn’t want anyone else to waste their money the way I felt like I did. I stayed with my husband and 17 year old daughter at this property. It is hard to tell from the property photos but there is not a door to the shower area. This left us having to have my husband or daughter facing the wall while they took turns showering. When I asked if there was a different room option I was given an extra towel to hang on the glass shower door and was told I should’ve paid closer attention to the photos. Almost everything in the room was not working properly. Water was brown, shower drain clogged, fan would not turn on, plugs broken. There were several men openly selling drugs where there was no doubt that hotel staff were aware. I watched one transaction take place within 10 feet of where another guests toddler was playing making safety a concern in my opinion.
Amanda
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Jose
情侶出遊
2024年5月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and people friendly.
Jose
於 2024 年 5 月住了 4 晚
8/10 不錯哦
Rachel
2024年5月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was very helpful with arrival and my room was ready. Lounges under the cabana was gone and with towels being reserved at 6am. Food was okay. Beach was very nice and clean with water activities for kids. I would definitely go back but would request a lower level room for convenience.
Rachel
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Angelo Samuel
團體旅遊
2024年5月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had such an an amazing time at Riu Yucatan! The room was comfortable and clean, the staff was super friendly, helpful and hard working. The food was delicious and the property was incredibly beautiful. The entertainment and amenities were outstanding! Thank you!
Angelo Samuel
於 2024 年 4 月住了 7 晚
10/10 有夠讚
Michael
團體旅遊
2024年5月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved meeting people from all over the world. Staff was amazing!
Michael
於 2024 年 4 月住了 7 晚
10/10 有夠讚
Israel
家庭旅遊
2024年5月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo muy accesible y el personal muy amable.
Israel
於 2024 年 5 月住了 4 晚
8/10 不錯哦
Candice
2024年5月3日
喜歡:整潔度、員工素質和住宿環境和硬體
I really enjoyed the nightly Entertainment and the pool foam party. The lobby and common areas were nice, however, there is no air conditioning or elevators. My room was a nice distance from the lobby and restaurants, so I definitely did alot of walking during my stay which was fine. I really didn’t care for the food at the Italian restaurant, and the steak restaurant was my fave. The breakfast and dinner buffets were just okay. The beach and pool were nice but a bit crowded for me so I opted to take the 15 min ride to Maroma Beach which is beautiful, clean and quiet. All in all I enjoyed RIU Yucatan. It was great for the price but I think next time I’d stay at RIU Palace Riviera Maya again. The Palace is a bit pricier but well worth it!!!