住宿內酒吧

匹茲堡大學 中心(奧克蘭)假日飯店的評分

3.5 out of 5
匹茲堡大學 中心(奧克蘭)假日飯店
100 Lytton Avenue, Pittsburgh, PA

評論

7.6

不錯哦

10 分,有夠讚;1317 則評論中有 429 則" "
8 分,不錯哦;1317 則評論中有 393 則" "
6 分,一般般;1317 則評論中有 261 則" "
4 分,不太好;1317 則評論中有 148 則" "
2 分,很糟糕;1317 則評論中有 86 則" "

7.8/10

整潔度

8.2/10

員工素質

6.8/10

設施服務

7.2/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

yuxin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Michael,San Gabriel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is great location between PU and CMU,
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日回覆
Dear Michael, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear you found our location convenient and your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Coleman Hughes, GM

8/10 不錯哦

Yu-Yun

喜歡:整潔度、員工素質和住宿環境和硬體
I like the quiet and convenient location. You can take public transportation to anywhere in the city. But I was always awakened by the noise of the air conditioner.
於 2023 年 7 月住了 2 晚
GM 於 2023年7月9日回覆
Dear Yu-Yun,While it is great that you enjoyed your stay overall, I’m sorry to hear that noise pollution caused by the air conditioner kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Coleman HughesGeneral Manager

10/10 有夠讚

SHICHU,Newcastle

喜歡:整潔度和住宿環境和硬體
於 2022 年 9 月住了 1 晚

8/10 不錯哦

Ao

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 1 晚

6/10 一般般

Joann

不喜歡:住宿環境和硬體
I wasnt informed that the pool was closed and the lounge was closed until i got there. Woke up in the morning the coffee pot didnt work. Went to shower and the handle fell in the tub. Went downstairs to get the coffee free in the lobby from 7 to 10 and it wasnt there. Not the greatest stay
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Alissa

親子旅遊
喜歡:整潔度和員工素質
Property was under construction so a few hiccups in the area of on site dining and occasional elevator issues. Staff was accommodating.
於 2024 年 5 月住了 3 晚
GM 於 2024年5月28日回覆
Dear Alissa, It is always a pleasure to hear that we have earned your recommendation through exceptional customer service. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit. Best, Coleman Hughes, GM

8/10 不錯哦

Dorraine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

6/10 一般般

therese

於 2024 年 5 月住了 1 晚
GM 於 2024年5月28日回覆
Dear therese, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Coleman Hughes, GM

10/10 有夠讚

Patricia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very accommodating staff
於 2024 年 5 月住了 1 晚
GM 於 2024年5月27日回覆
Dear Patricia, Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit. Best, Coleman Hughes, GM

6/10 一般般

Wei

商務旅客, 家庭旅遊
不喜歡:住宿環境和硬體
parking no good
於 2024 年 5 月住了 1 晚
GM 於 2024年5月24日回覆
Dear Wei, I am sorry that you were disappointed with the parking. In Pittsburgh, as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. We appreciate your review and hope to host you again in the future. Sincerely, Coleman Hughes, GM

8/10 不錯哦

Debbie,Sweet valley

於 2024 年 3 月住了 1 晚

6/10 一般般

Kristina

團體旅遊
喜歡:整潔度和員工素質
No parking due to construction and high parking fees to use the parking garage on the adjoining property.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月21日回覆
Dear Kristina, Thank you for sharing your feedback. I'm sorry to hear that you experienced frustration due to our ongoing construction work. Please accept our apologies for any inconvenience caused during this renovation period. We appreciate your patience and understanding as we work to improve our hotel. We value you as our guest and hope that you will return to witness the results of our efforts. Sincerely, Coleman Hughes, GM

8/10 不錯哦

Pei

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They charged an extra fee for an early check in at 12.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月20日回覆
Dear Pei, We do our very best to be as transparent as possible regarding all our charges, so I sincerely regret that we let you down in this area. We strive to provide sincere hospitality, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you on a return trip. Best, Coleman Hughes, GM

8/10 不錯哦

Cheryl

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk staff distracted andtalking to other staff when checking in. However they were friendly. Would like to have had hot water and coffee more easily accessible in the lobby
於 2024 年 5 月住了 3 晚
GM 於 2024年5月15日回覆
Dear Cheryl, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a great experience, and your feedback, including improvement recommendations, helps us succeed in this area. We look forward to welcoming you back to our hotel in the future.Best, Coleman Hughes, GM

8/10 不錯哦

Arundhati

喜歡:整潔度、員工素質和住宿環境和硬體
Very convenient for visiting students
於 2024 年 5 月住了 2 晚
GM 於 2024年5月13日回覆
Dear Arundhati, Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Pittsburgh. Best, Coleman Hughes, GM

8/10 不錯哦

Laura

家庭旅遊
Only bad thing was only one elevator was working
於 2024 年 5 月住了 3 晚
GM 於 2024年5月13日回覆
Dear Laura, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding the elevator. Thank you for your time in reviewing our hotel. Best, Coleman Hughes, GM

2/10 很糟糕

JOHN,Seaford

喜歡:整潔度
不喜歡:員工素質
2 of the 3 elevators were inoperable and I got stuck on the only one that was still working. When we checked in, there were 15 people waiting and only one check in attendant. The pool was closed and the dining was only accessible by going outside in the rain. Not a good experience.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月13日回覆
Dear JOHN, I am deeply sorry to hear that we failed to meet your expectations and left you with a negative impression. It was never our intention to provide you with a substandard experience. Please accept my apologies for any inconvenience caused. Your feedback is highly appreciated as it helps us to improve and enhance our services for future guests. We value your business and hope that you can give us another chance to get it right. Sincerely, Coleman Hughes, GM

10/10 有夠讚

Thomas

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
everything was clean! No real parking
於 2024 年 5 月住了 1 晚
GM 於 2024年5月10日回覆
Dear Thomas, We take great pride in providing the cleanest accommodations in Pittsburgh. Thank you for recognizing the hard work of our housekeeping team in this positive review. We are ready and waiting to serve anytime you return to the area. Best, Coleman Hughes, GM

8/10 不錯哦

Sandra

喜歡:整潔度和員工素質
A very convenience location, close to everything !
於 2024 年 5 月住了 1 晚
GM 於 2024年5月10日回覆
Dear Sandra, What a splendid review! Thank you so much for staying with us and for acknowledging the fantastic location of our Wyndham Pittsburgh. We appreciate you taking the time to share your top-notch experience here, and we hope to see you again soon. Best, Coleman Hughes, GM

4/10 不太好

Janet

喜歡:整潔度
Everything worked out well. I was given a parking space near the entrance with a notice for my windshield. But, the morning I was checking out the water had been turned off with no notice to me. It was due to renovations being done on that floor. I had to get dressed, pack up & move to another room so that I could wash my face & brush my teeth. No compensation offered, just a sorry.
於 2024 年 5 月住了 3 晚
GM 於 2024年5月8日回覆
Dear Janet, Thank you for sharing your feedback. I was disappointed to hear of the frustration you experienced stemming from our construction; please forgive us during this time of renovation. Your patience is appreciated as we update and improve our hotel. As our valued Guest, I hope that you will return and see our highly anticipated results! Sincerely, Coleman Hughes, GM

6/10 一般般

ELizabeth,newark

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
於 2024 年 4 月住了 2 晚
GM 於 2024年5月7日回覆
Dear ELizabeth, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Coleman Hughes, GM

4/10 不太好

Rupendra

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
GM 於 2024年5月6日回覆
Dear Rupendra, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Coleman Hughes, GM

6/10 一般般

Glenn

喜歡:整潔度和員工素質
The hotel is under construction and that is understandable, the only issue we had was that only one elevator was working and we had to wait. Plus parking large vehicle was nearly ompossible
於 2024 年 5 月住了 1 晚
GM 於 2024年5月5日回覆
Dear Glenn, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our hotel, service, and location . My apologies regarding construction and parking; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Sincerely, Coleman Hughes, GM

2/10 很糟糕

Barbara

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
I booked this hotel as if literally around the block from my son's dorm. I was aware they were doing construction as well and I was fine with that. As I have been in the hotel industry for over 20 years and work during numerous hotel remodels. NEVER have I had construction workers walking floors where guest were staying. This is insane, and made me very uncomfortable and felt unsafe as I was traveling alone. But wait it actually gets worse, I mean horrific actually. I struggled to sleep planned on sleeping in before I had to drive 8 hours to New York. I wake up to loud voices and walking on the roof at 9:00 am. I know there's construction going on so I roll over and try to ignore it. I can't seem to ignore it bc it sounds as though there standing outside my bedroom window on the 9th floor..... that's crazy, but is it?!?! NO bc 2 men are standing on scaffolding outside my bedroom window at 9:28am, are u kidding me. I get up go down to the front desk to speak with the FOM. Who said there's to be no construction as it's graduation weekend and management was told no work. She claims she's going to tell the chief engineer to have it stopped. She asked what I would like done, um the men outside my room gone and do what is right before I reach out to corp. She was like I'll make sure to take of this for you. Well she comped a few items from the gift shop. That is inexcusable!!! I was exhausted and was so uncomfortable. At 11 am both men still outside my room window. Despicable
於 2024 年 4 月住了 1 晚
GM 於 2024年5月1日回覆
Dear Barbara, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we thank you for your business. We hope to redeem ourselves to you on a return visit someday. Sincerely, Coleman Hughes, GM

10/10 有夠讚

Elizabeth

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Marion

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location. Friendly staff. Very clean.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月30日回覆
Dear Marion, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Coleman Hughes, GM

8/10 不錯哦

Mary

喜歡:整潔度和員工素質
於 2024 年 4 月住了 1 晚
GM 於 2024年4月28日回覆
Dear Mary, We strive to provide a pleasant stay, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Coleman Hughes, GM

10/10 有夠讚

milko,Guttenberg

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
They’re going under renovation no, no pool or fitness center?
於 2024 年 4 月住了 1 晚
GM 於 2024年4月26日回覆
Dear milko, Thank you for taking the time to write. I appreciate your honest feedback regarding how our renovation affected your experience. My apologies that our pool and fitness center were not easily accessible during your stay. Sincerely, Coleman Hughes, GM

10/10 有夠讚

Rong

於 2024 年 4 月住了 2 晚
GM 於 2024年5月15日回覆
Dear Rong, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Coleman Hughes, GM

10/10 有夠讚

Charles

於 2024 年 4 月住了 1 晚

10/10 有夠讚

JANICE

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Everything!
於 2024 年 4 月住了 2 晚
GM 於 2024年4月23日回覆
Dear JANICE, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Coleman Hughes, GM

10/10 有夠讚

Holly,Mechanicsburg

喜歡:員工素質
於 2024 年 4 月住了 1 晚
GM 於 2024年4月26日回覆
Dear Holly, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon. Best, Coleman Hughes, GM

8/10 不錯哦

LIN

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Not a bad hotel with comfortable bedding and room. Only the fitness center was closed recently. No reminder before.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月23日回覆
Dear LIN, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. Your feedback provides us with the valuable information that we need to improve communication. We appreciate your patronage and hope to see you again soon. Best, Coleman Hughes, GM

8/10 不錯哦

Paula

於 2024 年 4 月住了 2 晚

2/10 很糟糕

CLAUDIA,BRIARCLIFF MANOR

於 2024 年 4 月住了 1 晚
GM 於 2024年5月10日回覆
Dear CLAUDIA, I'm sorry to hear that your visit was not up to your expectations. As someone who takes pride in providing comfort to all our guests, it's disheartening to learn that we fell short in your case. Your feedback is valuable to us and we appreciate you taking the time to review our hotel. We are committed to making improvements and hope to have the opportunity to better serve you during your next visit to the area. Sincerely, Coleman Hughes, GM

6/10 一般般

Divya

家庭旅遊
喜歡:員工素質
Property is a little old but very conveniently located from Pitt and CMU. Room was ok but water leaked in the shower, only one of the 3 elevators worked throughout our stay. Had to wait long times just to get on and off the 9 th floor. Parking was $40 per night in their small lot which is absolutely ridiculous.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月18日回覆
Dear Divya, I am pleased to see that you had a decent stay with us. However, I am disappointed that we were unable to provide you with an amazing experience. We aim to surpass our guests' expectations, and I apologize for failing to do so. We value constructive feedback and rely on it to focus on areas that require improvement. I hope you will give us another chance to provide you with an even better experience in the future. Sincerely, Coleman Hughes, GM

8/10 不錯哦

Dana

家庭旅遊
喜歡:整潔度和員工素質
The hotel is located in a great location for Schenley Park, Carnegie Museums and other historic sites. All walkable. Unfortunately the hotel is under construction and the dining option is rough. The construction noise was so loud we could not talk during breakfast on Saturday morning. And the dust in the restaurant from construction was pretty bad. Room was very clean though so we would definitely book again.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月17日回覆
Dear Dana, It is fantastic to know that our crisp rooms and walkable location contributed to an overall enjoyable experience. We appreciate your informative words and your patronage. Hosting you was a pleasure, and we hope to do so again soon. Best, Coleman Hughes, GM

8/10 不錯哦

Derek,Houston

商務旅客
喜歡:整潔度、員工素質和設施服務
n/a
於 2024 年 4 月住了 2 晚
GM 於 2024年4月16日回覆
Dear Derek, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Coleman Hughes, GM

4/10 不太好

Humza

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2024 年 4 月住了 2 晚
GM 於 2024年4月15日回覆
Dear Humza, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Coleman Hughes, GM

6/10 一般般

Alkamal

商務旅客, 家庭旅遊
不喜歡:設施服務和住宿環境和硬體
Parking is a nightmare even after paying $30
於 2024 年 4 月住了 1 晚
GM 於 2024年4月13日回覆
Dear Alkamal, I am sorry that you were disappointed with the parking. In the Pittsburgh area, parking is at a premium. We are glad to offer our guests one option without worrying about city limitations or towing. We appreciate your feedback and consider it as we continually monitor our guest offerings. Sincerely, Coleman Hughes, GM

10/10 有夠讚

Tiffany,Clarksburg

喜歡:整潔度、設施服務和住宿環境和硬體
They’re doing renovations and the upgrades are really nice. I’ve stayed here many times as it is close to CMU. The staff are amazing.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月12日回覆
Dear Tiffany, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and uplifting words regarding your experiences here. We are proud to be your favorite hotel in Pittsburgh and look forward to your next stay. Best, Coleman Hughes, GM

10/10 有夠讚

Sukesh

喜歡:員工素質
Everything was predictable and good.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月12日回覆
Dear Sukesh, Glad to hear it! Thank you for taking time out of your busy day to let us know that you enjoyed yourself here. We strive to provide a great experience and appreciate your kind words. Best, Coleman Hughes, GM

8/10 不錯哦

Kerry

於 2024 年 4 月住了 1 晚
GM 於 2024年4月13日回覆
Dear Kerry, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Coleman Hughes, GM

6/10 一般般

Tanya

團體旅遊, 家庭旅遊
不喜歡:設施服務和住宿環境和硬體
Very disappointed in this recent visit
於 2024 年 4 月住了 2 晚
GM 於 2024年4月9日回覆
Dear Tanya, I am sorry to see that our property did not provide you with a good stay. We always want to leave a positive impression and it appears we fell short. We hope to redeem ourselves to you on a future visit and are at your service should you wish to discuss how we could do better next time. Sincerely, Coleman Hughes, GM

6/10 一般般

MiJeong

不喜歡:住宿環境和硬體
It is noisy due to the renovation.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月5日回覆
Dear MiJeong, I'm sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Coleman Hughes, GM

2/10 很糟糕

Kara

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was under construction when we arrived. We had no prior notice of this. The construction was loud and we could hear it even high up in the building. There were amenities that we paid for, but were closed. The television was not hooked up to WiFi and had no apps - so we had no option to watch a movie. Not ready for guests.
GM 於 2024年4月4日回覆
Dear Kara, Thank you for your review. I am very sorry to hear that you had a disappointing experience, and I sincerely apologize that our renovations kept us from meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. We hope to host you again when all our upgrades are finished. Sincerely, Coleman Hughes, GM

8/10 不錯哦

James

喜歡:整潔度、員工素質和住宿環境和硬體
renovation going on but room was nice and location was great for Pitt and Carnegie Mellon visit
於 2024 年 4 月住了 2 晚
GM 於 2024年4月4日回覆
Dear James, We are thrilled that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Coleman Hughes, GM

10/10 有夠讚

Bruce

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Disturbances were minimal amidst the renovations being done. Newly renovated rooms are excellent.
於 2024 年 3 月住了 2 晚
GM 於 2024年4月3日回覆
Dear Bruce, We are thrilled that you had a first-rate experience at the Wyndham Pittsburgh University Center despite our ongoing renovations. I can assure you that hosting you was our pleasure, and we hope to welcome you back again soon. Thank you for choosing us! Best, Coleman Hughes, GM

6/10 一般般

Gary

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務
於 2024 年 3 月住了 1 晚
GM 於 2024年4月1日回覆
Dear Gary, Thank you for choosing us and for taking the time to review our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Coleman Hughes, GM