外觀

富國拉維朗達渡假村美憬閣飯店的評分

4.5 out of 5
富國拉維朗達渡假村美憬閣飯店
Tran Hung Dao Street, Duong Dong Beach, Phu Quoc, Kien Giang

評論

9.6

好極了

10 分,有夠讚;211 則評論中有 165 則" "
8 分,不錯哦;211 則評論中有 38 則" "
6 分,一般般;211 則評論中有 6 則" "
4 分,不太好;211 則評論中有 1 則" "
2 分,很糟糕;211 則評論中有 1 則" "

9.8/10

整潔度

9.6/10

員工素質

9.6/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The beach is too good to be on this Earth. Amazing staff with passion and hospitality. The tradition design of the hotel adds point in Vietnamese style.
於 2019 年 10 月住了 2 晚
Enzo Lepolard, Guest relations officer 於 2019年11月18日回覆
Dear Valued guests, Bonjour! Xin Chao! Thank you for your personal feedback regarding your recent visit here in La Veranda Resort MGallery Collection. We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays. Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

10/10 有夠讚

Agyness,Macao

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cosy comfort and friendly
We stayed for 3 nights with laveranda. The hotel provide free airport transfer which makes everything on schedule and more convenient. Their restaurant is nice and chill, they also have a live band at 7pm on weekends. All staffs are super friendly and try their best to make you feel like home. They also have free transfer to other beautiful islands. Bedrooms are clean and cosy with lovely turndown service daily. This hotel is perfect for weekend getaway. I would definitely recommend!
於 2017 年 8 月住了 4 晚
Jessica Imbert 於 2017年9月1日回覆
Dear Agyness, Thank you very much for sharing your experience with us on Expedia! I am thrilled to read that you had a great stay with us! La Veranda is indeed an elegant French colonial house surrounded by a wonderful tropical garden in which our top priority is for you to feel at home, away from home! Thank you so much for mentioning our helpful and friendly staff, it was a pleasure to welcome you and it is a great reward for the whole team to read your kind review! Once again thank you for your very kind words and we all look forward to welcoming you again at La Veranda! Kind regards! Jessica Imbert Guest Relation Officer MGallery by Sofitel - La Veranda Resort - Phu Quoc

10/10 有夠讚

TZU CHI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
是一間會想為了 ''它'' 再入境富國的飯店
非常棒的酒店,服務也無可挑剔,可以看的出來飯店連小細節上也非常的貼心,餐點也很美味,是一間下次還會再選擇入住,也會推薦給親友的一間好飯店~~很可惜的是....若能在開夜床服務時飯店人員若能儘速關上門不要讓蟲或蚊子飛進房間內會更好!!!~因為吃完晚餐後回去房間發現一隻很大的飛蛾跟一隻小壁虎 @_@ 也許選擇二樓的客房會好一些.
General Manager 於 2016年10月23日回覆
感謝您選擇在我們最近的Phu Quoc島旅行期間留下來。 我很高興看到你在我們的財產多麼喜歡自己。 我們每週使用一個外部害蟲控制公司,但因為我們在一個熱帶島嶼上不可能擺脫所有的蚊子,所以今年我們在每個房間裡,我們的電蚊子球拍,我們的客人真的有很多的樂趣 。 壁虎是我們的朋友,因為他們也吃蚊子。 我們希望在不久的將來歡迎您回來一天。

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great experience
Right on the beach, could see the sunsets at hotel. Food is good.
Ian - Director of Guest Experience 於 2016年11月19日回覆
Thank you very much for your feedback. I'm delighted you had the chance to experience the beautiful sunsets at La Veranda Resort and that you enjoyed our cuisine. We hope to welcome you back some day in the near future. Kind regards,

10/10 有夠讚

Alex,Ottawa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Mousab

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing resort with amazing staff and fantastic service
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Wing Han Christine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service. The staff were helpful and attentive. Highly recommended.
於 2024 年 2 月住了 6 晚

10/10 有夠讚

Ho Ming

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everyone carries a smiling face. They pamper us into a state of total relaxation. The beach is wonderful. We can order drinks anywhere at pool and beach. A letter from the manager is very warm to us. An almond cake and cookies are amazing. Efforts of pest control are noticeable.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 7 晚

10/10 有夠讚

Linn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The personnel is amazing and make your stay really comfortable! Best beach and hotel in the area!
於 2024 年 1 月住了 2 晚
Sam 於 2024年1月27日回覆
Dear Linn,Bonjour! Xin Chao!Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud to know you were satisfied with our genuine service.We appreciate your kind recommendation, and we look forward to welcoming you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Sincerely,Shamir Gubot EsperaGuest Expérience ManagerLa Veranda Team

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The best hotel we’ve ever stayed at
We absolutely loved our stay at this gorgeous and harmonious hotel! Every aspect was perfect - lovely room, beautiful garden, stunning location right by the hotel’s own private beach. We lounged there every single day - and with white sand, clean beach and lovely calm water - why not? The breakfast was amazing and so was all off the staff we meet - everyone was so welcoming, friendly and helpful. If you want a place to stay where everything is well taken care of and you can just sit back and relax - this is it! After visiting places like Ho Chi Minh City and Hanoi, this was the perfect place for ultimate relaxation. Thank you to all the staff who made our honeymoon such a memorable experience! We already miss it and will definitely come back! 10/10.
於 2024 年 1 月住了 6 晚
Sam 於 2024年1月27日回覆
Dear Anonymous,Bonjour! Xin Chao!Thank you for your personal feedback regarding your recent visit here in La Veranda Resort MGallery Hotel Collection.We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary.Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our guests with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays.Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another memorable stay!Bien à vous,La Veranda Team

8/10 不錯哦

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel and staff.
great hotel on a nice beach where staff are always trying to make your stay enjoyable. Beds could be a little more comfortable. Staff were absolutely fantastic and we look forward to visiting again.
於 2023 年 12 月住了 9 晚
Sam 於 2024年1月27日回覆
Dear Michael,We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. I have also noted that you're not entirely satisfied with the bed during your stay. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Thank you again for taking the time to share your experience, and we are looking forward to welcoming you again. Sincerely,Shamir Gubot EsperaGuest Experience ManagerLa Veranda Resort MGallery Collection

10/10 有夠讚

Andy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 4 晚
Sam 於 2024年1月27日回覆
Dear Andy, We very much appreciate your rating regarding your stay at the La Veranda Resort Phu Quoc - MGallery.It is always a pleasure to receive a positive score. I am sure that this rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Shamir Gubot EsperaGuest Experience ManagerLa Veranda Team

10/10 有夠讚

Thomas,Berlin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Anlage in wunderschönem französischen Kolonialstil. Erfreulich ruhige Atmosphäre ohne Animationen oder laute Musik. Üppiger Garten mit Dschungelatmospäre. Das Personal extrem umsichtig, freundlich und hilfsbereit. Hoher Restaurantstandard. Hotelstrand einfach perfekt. Vielleicht das angenehmste Hotels, das wir auf unseren vielen Reisen je kennengelernt haben!
於 2023 年 12 月住了 5 晚
Sam 於 2023年12月15日回覆
Dear Thomas,Bonjour! Xin Chao!We are delighted to receive a positive review from you, thank you.We’re thrilled that you enjoyed our rooms so much. Our owner, Madame Catherine used her fondest memories as inspiration for its décor and all the little details you see around your room. Her intention was for all our valued guests to make their memories while in La Veranda, as she once did.Ensuring our guests’ comfort is the core of what we do and we are glad that we were able to meet your expectations and offering a real MGallery Magnifique journey.We are looking forward to welcoming you back in our mansion by the sea surrounded by lush tropical gardens, for another amazing vacation with us.Sincerely,ShamirGuest Relations ManagerLa Veranda Team

10/10 有夠讚

Philipp

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ausgezeichnet und besser wie erwartet
於 2023 年 11 月住了 2 晚
Sam 於 2023年11月19日回覆
Dear Philipp,Bonjour! Xin Chao!Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud to know you were satisfied with our genuine service.We are really delighted to share your feedback with the rest of the team, as it will serve as encouragement to strive for excellence. Bien à vous,La Veranda Team

10/10 有夠讚

Raymond

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel, beach, and pool. Nice restaurant with a great breakfast buffet. Very friendly staff with great recommendations and very helpful. Really enjoyed my stay here.
於 2023 年 10 月住了 3 晚
Sam 於 2023年11月19日回覆
Dear Raymond,Bonjour! Xin Chao!We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea.La Veranda MGallery Hotel Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course knowing that you truly enjoyed your stay is very rewarding for all of us.Your kind review will inspire our team to continuously strive to provide excellent service to our guests.Once again, thank you for your kind words, and we do hope to welcome you to your next tranquil holiday on the Pearl Island.Bien à vous,La Veranda Team

10/10 有夠讚

Amy

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
La Veranda was the best property I stayed at while my three weeks in Vietnam. I am definitely recommending this to friends and if I return to the island, I will stay here the staff was above and beyond friendly. Sam, from guest relations made me feel so welcome from the onset of my visit. Luan also made me feel very welcome in explaining the property amenities. I pre-planned a massage and that was an amazing way to start my visit. I didn’t feel like I needed to leave the resort as the beach and pool were so lovely and quiet. The beach waters were safe and I knew the beach staff was looking out. The breakfast buffet was very good, I enjoyed the maid to order eggs and pancakes. The pastry section was very good being a solo traveler. I appreciated how extensive the in room dining menu was and how excellent the food tasted. I didn’t want to leave this property. Everything exceeded my expectations.
於 2023 年 10 月住了 3 晚
Sam 於 2023年10月25日回覆
Dear Ms. Amy, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that La Veranda Resort Phu Quoc - MGallery was the best property during your three weeks in Vietnam and that you are recommending us to friends. Your kind words about our staff, amenities, beach and pool, breakfast buffet, and in-room dining menu truly make us proud. We are really delighted to share your feedback with the rest of the team specially to Sam and Luan, as it will serve as encouragement to strive for excellence.At La Veranda Resort Phu Quoc - MGallery we strive to make every stay a unique and memorable experience. We take great pride in exceeding our guests’ expectations and are very pleased to hear that we have achieved this goal for you. Once again, thank you for your kind words about our services and we look forward to welcoming you back soon.Best Regards, Shamir EsperaGuest Relations OfficerLa Veranda Resort Phu Quoc - MGallery

10/10 有夠讚

Michael,Omaha

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I have stayed at La Veranda many times. The staff makes the stay perfect.
於 2023 年 7 月住了 4 晚

10/10 有夠讚

Aleksios

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel! Every little detail has been attended to; rooms are stylish and spotlessly clean; the staff is extremely attentive, professional, and helpful; the beach is great, clean, and convenient
於 2023 年 1 月住了 3 晚
La Veranda Team 於 2023年2月2日回覆
Dear Mr. Aleksios,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 有夠讚

kim

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is easily the best hotel on phu quoc. It is beautifully styled in a French colonial look, it has its own spacious beach area and pool. A great gym and free daily yoga with a wonderful Vietnamese teacher The staff are fantastic, the food is great. If you want to switch off and enjoy some peace and quiet this is the place for you. Please do tip the staff the average wage is $30 a week they work 6 days!! A couple of dollars goes a long way!
於 2023 年 1 月住了 12 晚
La Veranda Team 於 2023年1月27日回覆
Dear Ms. Kim,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 有夠讚

Jorgen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The best hotel experience ever!
We had a wonderful experience at this hotel and didn’t want to leave. I cannot come up with a single thing with this hotel that is not perfect. It might be seen as highly priced but it is not considering the standard and everything that is included in the price. The transport to the airport is included, sun beds at the beach are included. There are afternoon teas with a wonderful assortment of drinks and snacks a couple of times per week. There are also wine evenings serving wonderful wines a couple of times per week, everything included in the price. Everyone in the staff must have been hand picked as they are so friendly and in a very genuine way. The gardeners will greet you in the morning, the cleaners, the reception, staff in restaurant are all so nice and helpful! The driver picking you up at the airport with a fresh towel and a bottle of water- also so friendly and helpful. Breakfasts are incredibly good. So much tropical fresh fruits and everything else anyone could ever wish for. All served with a wonderful view of the ocean and green garden of the hotel. The hotel rooms are very clean and comfortable. When you walk to the beach the staff will quickly fix the sunbed for you with a mattress, towel and umbrella. The gym was well equipped and clean and open from early morning to late evenings. . There is a yoga class every morning. My wife had the best massage in her life at the hotel. If you are going to Phu Quoc then stay at this hotel.
於 2023 年 1 月住了 5 晚
La Veranda Team 於 2023年1月18日回覆
Dear Mr. Jorgen,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 有夠讚

Komura

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
部屋はとても清潔で、快適でした。プライベートビーチも居心地がよく、贅沢な時間を過ごせました。
La Veranda Team 於 2022年12月31日回覆
小村さん、ボンジュール!シンチャオ!M ギャラリー コレクション - ラ ベランダ リゾートをご利用いただき、誠にありがとうございます。植民地時代のインドシナでは、サービスは芸術形式として珍重されていました。細部にまでこだわることで、過ぎ去った時代からこの芸術を復活させるために最善を尽くしています。私たちの本物のサービスに満足していただけたことを誇りに思います。私たちはあなたの親切な推薦に感謝し、M ギャラリー コレクション - ラ ベランダ リゾートに再びお迎えできることを楽しみにしています。Bien à vous、ラベランダチーム

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
An amazing hotel with excellent customer service
於 2022 年 11 月住了 6 晚
La Veranda Team 於 2022年11月22日回覆
Dear Valued Guest,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,

10/10 有夠讚

Cindy

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We were there for two nights with our daughter and her husband. We stayed at the beachfront suites. The rooms and facilities were clean and well maintained. Loved that we were just a few steps from the sand and can hear the waves. Beach was really nice. Wish we could’ve stayed longer. Maybe next time.
於 2022 年 11 月住了 2 晚
La Veranda Team 於 2022年11月14日回覆
Dear Mrs. Cindy,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 有夠讚

Cindy

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We really enjoyed our stay. The property is beach front and very clean. We will definitely stay there again the next time we are in Phu Quoc!
於 2022 年 11 月住了 2 晚
La Veranda Team 於 2022年11月14日回覆
Dear Mrs. Cindy,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 有夠讚

Stephen

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great getaway place off the beaten track. Excellent staff well trained.
於 2022 年 7 月住了 3 晚
La Veranda Team 於 2022年8月4日回覆
Dear Mr. Stephen. Bonjour ! Xin Chao ! Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort. In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service. We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury. Bien à vous,

10/10 有夠讚

Moki,San Francisco

於 2022 年 5 月住了 1 晚

8/10 不錯哦

Christophe

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
One of the best Boutique Resortson PQ
This was our second stay and yet again we were impressed. Strengths: Price repositioning due to Covid, making this an unbeatable offer. The chef in the restaurant is the secret weapon - offering superb quality and refined meals. Welcome drink is of a high standard Villa's are spacious, and anti mosquito measures available (as you literally live in a jungle) Swimming pool is cozy - well maintained Service is splendid Area's of improvement: Nothing special or lacking, but unfortunately the beach is currently destroyed due to tidal impact while this will be fixed due time. Not under La Veranda control is the next door local resort playing loud music and the construction on the other side. Breakfast is "a la carte" and OK, albeit it lacks a bit of refinement vs the Restaurant experience As a total experience, this is a 4 on 5 star great score in troublesome times. Keep it up !
於 2021 年 3 月住了 1 晚
Enzo 於 2021年4月19日回覆
Dear Chirstophe, Xin Chao! Bonjour! Thank you so much for your loyalty and for your great review about your stay in La Veranda Resort Phu Quoc - MGallery Collection. MGallery Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course knowing that you truly enjoyed your stay is very rewarding for all of us. Indeed it is great to see your positive ratings in most of the areas. However, I have also noted that you're not entirely satisfied with the a la carte breakfast. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Anyway, your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next "wonderful" holiday in Pearl Island. Cordialement, La Veranda Team

10/10 有夠讚

Helen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Relaxing stay in lovely resort
Really loved our stay at La Veranda - a lovely resort with beautiful gardens. Hope the beach reclamation continues to keep beach presentable. Great service and caring manager Enzo who checked in with guests everyday on at least one occasion.
於 2021 年 2 月住了 7 晚
Enzo 於 2021年9月29日回覆
Dear Helen, Xin Chao! Bonjour! Thank you very much for your loyalty and sharing your wonderful comments, we are happy to read know that you had you had an overall great experience in our mansion by the sea. We are humbled by your kind words on our location, our rooms, our swimming pool and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next trip to Phu Quoc. Kind regards, La Veranda Team

10/10 有夠讚

KOCHIYAMA

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 12 月住了 2 晚
Enzo 於 2021年2月22日回覆
Dear KOCHIYAMA, Bonjour! Xin Chao! It was a pleasure for us to be your host during your stay in Phu Quoc and are happy to see that we managed to create a perfect stay for you. Your appraisal is much appreciated, especially your kind words on our great service it will be shared with the entire La Veranda team much to their enjoyment. Thank you again for taking the time to share your experience, and we are looking forward to welcome you again. Kind regards, La Veranda Team

10/10 有夠讚

Steven,Ho Chi Minh City

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay at La Veranda over the Christmas holiday. The facility is top notch and the beach is beautiful. Most of all the staff, everyone from management, to reception, to F&B, to housekeeping, to grounds and security was friendly, proficient, and genuinely focused on making our stay as comfortable and pleasant as possible.
於 2020 年 12 月住了 4 晚
Enzo 於 2021年2月22日回覆
Dear Steven, Xin chao! Bonjour! Thank you so much for this great review, we are delighted to see that your enjoy so much your Phu Quoc getaway in La Veranda Resort MGallery Collection! In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service. We're sure that this wonderful feedback will motivate us to strive harder for providing the best service for our customers. Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

10/10 有夠讚

SHOZO

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
熱帯植物の緑に溢れたコロニアル調ホテル
熱帯植物が溢れる森のような庭の中に泊まるのが楽しいホテル。森を抜けると白いビーチが待っています。木の温かみがあるバーやライブラリーもあるアットホームなコロニアル調の石造りの家で静かに時間を過ごせます。ホテルの近くにはフレンチコミュニティやアイリッシュバーなどもあります。惜しむらくは夜の隣のホテルの浜辺のDJがちょっと。
於 2020 年 12 月住了 2 晚
Enzo 於 2021年2月23日回覆
Dear SHOZO, Xin chao! Bonjour! What a pleasure it is to read your wonderful review ! We thank you so much for sharing your experience with other fellow travellers here regarding your experience at our hidden oasis. We are pleased to read that you enjoyed your wedding anniversary trip in our hotel and the rest of our services. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. We look forward to another opportunity to host you at La Veranda Resort Phu Quoc - MGallery Collection , and once again, thank you for your nice comments! Bien cordialement, La Veranda Team

8/10 不錯哦

michae c

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Place To Relax
Nice and quiet resort with a lot of trees and plants. Staffs are friendly and helpful. Very short walk to the beach and swim there where the water is clean and calm. My room is a bit small with a queen size bed otherwise everything is perfect. The bed is comfortable and the balcony size is good. Just a short ride to the night market, my favorite sea food restaurant Xin Chao and the airport. You can walk easily to the King Kong supermarket to buy snacks and drinks. Buffet breakfast is good with many varieties and sitting area is very comfortable . The TV channels are ok but not the best and I wish the TV screen can be larger. I was there on Christmas eve and I received a little gift from the hotel. That is very nice.
於 2020 年 12 月住了 1 晚
Enzo 於 2021年2月22日回覆
Dear Valued guests, Xin Chao! Bonjour! What a pleasure it is to read your wonderful review on Hotel.com! We thank you so much for sharing your experience with other fellow travelers here regarding your experience at our hidden oasis. We are pleased to read that you enjoyed your stay with us in our hotel and the rest of our services. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. Regarding your feedback on the TV, I'm sorry to hear that you didn't have the best experience. We are currently investing in the refurbishment of our rooms and we will have soon the most up to date equipment. Larger TV are available in our highest room category. We look forward to another opportunity to host you at La Veranda Resort Phu Quoc - MGallery Collection. Bien cordialement, La Veranda Team

10/10 有夠讚

Jeppe

於 2020 年 10 月住了 6 晚

10/10 有夠讚

Christophe

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A rating re-confirmed
Despite poring rain, we had a great get-away weekend as the overall service and quality of dishes was outstanding. The rooms are obviously a highlight and the colonial setup a gem. We had however some issues with a faulty old airco but the resort provided the possibility for an upgrade to a villa. Overall, we can highly recommend this place as being very convenient and of high standards
於 2020 年 7 月住了 2 晚
Enzo 於 2021年9月29日回覆
Dear Christophe, Bonjour! Xin Chao! We are delighted to receive a positive review from you, thank you. We’re thrilled that our upgrade had fulfilled your enjoyment. Our owner, Madame Catherine used her fondest memories as inspiration for its décor and all the little details you see around your room. Her intention was for all our valued guests to make their memories while in La Veranda, as she once did. Ensuring our guest’s comfort is the core of what we do and we are glad that we were able to meet your expectations and offering a real MGallery Magnifique journey. We are looking forward to welcoming you back to our mansion by the sea surrounded by lush tropical gardens, for another amazing vacation with us. Bien à vous, La Veranda Team

10/10 有夠讚

Dhini,Hanoi

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The resort is beautifully decorated, best location to the sea dan the staffs are so helpful. They go to extra length to accomodate guess satisfaction. They upgraded our room free charge. Best services, complimentary airport transport both ways, complimentary transport to Sao Beach and amazing Welcome Drink. I definitely would like to come back again. One more thing, they have the best Gourment restaurant for dinner.
於 2020 年 7 月住了 3 晚
Enzo 於 2021年9月29日回覆
Thank you very much for your loyalty and sharing your wonderful comments, we are happy to read know that you had you had an overall great experience in our mansion by the sea. We are humbled by your kind words on our location, our rooms, our swimming pool and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next trip to Phu Quoc. Kind regards, La Veranda Team

10/10 有夠讚

Daniella

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Paradise
Truly a spectacular stay — the hotel staff were all wonderful, the beach + pool are lovely, the food is great, the rooms are airy and light and very comfortable, the spa was lovely, I could go on and on. Highly recommend, couldn't find a single fault with the place and absolutely will be coming back.
於 2020 年 3 月住了 4 晚
Enzo 於 2021年9月29日回覆
Dear Daniella, Bonjour! Xin Chao! We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea. MGallery by Sofitel is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on the Pearl Island. Cordialement, La Veranda Team

10/10 有夠讚

Margaret

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel.
Superb hotel, staff great AOM on front desk provided great service with flight disruption. Spa excellent, Mr Trung yoga classes and spa treatments were perfect. Food in the hotel was very good with local restaurants if you want to eat out.
於 2020 年 3 月住了 5 晚
Enzo 於 2021年9月29日回覆
Dear Margaret, Bonjour! Xin Chao! Thank you for your personal feedback regarding your recent visit here to La Veranda Resort MGallery Sofitel. We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays. Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

10/10 有夠讚

jennifer

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
French colonial fusion of delight
I felt like I’d been transported back in time to a gentler world cushioned by good manners, respect and an eye for detail. From the complimentary drinks upon arrival and departure, a lemon sorbet by the pool to an evening chocolate delivered with a smile.
於 2020 年 3 月住了 1 晚
Enzo 於 2021年9月29日回覆
Dear Jennifer, Bonjour! Xin Chao! We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea. MGallery is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on Pearl Island. Cordialement, La Veranda Team

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Helt fantastisk
La Veranda er det skønneste chamerende resort, hvor beliggenhed,service og mad går op i en højere enhed. Trods mange resorts på Phu Quoc's Long Beach oplever man en fred og idyl hos La Veranda, der er helt unik. En sand perle, der får vores varmeste anbefalinger.
於 2020 年 2 月住了 5 晚
Enzo 於 2021年9月29日回覆
Dear Anonymous, Bonjour! Xin Chao! We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea. MGallery Hotel Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on Pearl Island. Cordialement La Veranda Team

10/10 有夠讚

Anna,Tokyo

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
欧米人の多い、落ち着いた雰囲気のリゾートです。大きすぎず、静かで、とても気持ちいい滞在でした。 プライベートビーチも、ホテルゲストのみの利用なのでゆったり。チェアの間隔もゆったりしています。海側から振り返ってみると、左右別のホテルのビーチは混み合っていて、別の空気が流れているようでした。 大人のリゾートですが、レストランには子供用チェアもあり、皆さんとても優しくしてくださいました。 また訪れたいホテルです。
於 2020 年 1 月住了 2 晚
Enzo 於 2021年9月29日回覆
Dear Anna, Bonjour! Xin Chao! Thank you for your feedback regarding your recent visit here to La Veranda Resort MGallery Hotel Collection. We are happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays. Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

10/10 有夠讚

Brian,Australia

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
This is probably the best hotel my family and I have ever stayed in. The staff made us feel at home right from our check in. The beach area was for hotel guests only and that limited the number of people and generated a relaxing atmosphere, unlike the hotels either side. Everything my wife and I wanted in a relaxing holiday was at our fingertips. The rooms were well decorated and clean and secluded from other rooms by the wonderfully gardens. The managers were always walking around to make sure guests were happy and all their needs were catered for. The food and restaurants were marvellous although a bit pricey, but I suppose that is worth paying for the quality. The only improvement my sons would suggest is to replace the gym equipment as it was not working. Shops are within walking distance but as you would suspect the main shopping street is very busy at night.
於 2020 年 1 月住了 7 晚
Enzo 於 2021年9月29日回覆
Dear Brian, Bonjour! Xin Chao! Thank you for your feedback regarding your recent visit here to La Veranda Resort MGallery Hotel Collection. We are happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays. Regards to gym equipment, thanks for your suggestion, we did transfer the issue to the relevant department and got them checked and replaced. Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

8/10 不錯哦

真實旅客

於 2020 年 1 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和設施服務
This area is the best i have even been. Good resort
於 2020 年 1 月住了 1 晚
Enzo 於 2021年9月29日回覆
Dear customer, Bonjour! Xin Chao! Thank you for your feedback regarding your recent visit here to La Veranda Resort MGallery Hotel Collection. We are happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays. Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

10/10 有夠讚

Cuc,Seattle

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Staff and reception was very good. Thao and Lai were amazing and deserve the best for all of their hard work. Complimentary airport pickup was nice. Food at the resort was good. Service from Thuan and Ngan was phenomenal, as well as another individual who I forget his name. Bar and beach service was also good. One thing about it that we didn't like was the rough brick/rock pavement. It was very uneven, making walking and transferring luggage tough at times.
於 2020 年 1 月住了 4 晚

10/10 有夠讚

Shi

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
素晴らしい
朝食、ビーチ、プール等の設備、素晴らしいです。 敷地はプラべート感があるが、そのぶん歩いてるだけで、蚊に刺される。 ヨガのクラスもっと増やして欲しいです。 部屋のベッドは高すぎる。。。登るって感じです。
於 2019 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

於 2020 年 1 月住了 3 晚

8/10 不錯哦

Guillaume

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 3 晚

8/10 不錯哦

Tatiana

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
not bad
В целом отель не плохой, хорошая еда и обслуживание. Ориентирован скорее на пожилые семейные пары. Французская сеть, со всеми вытекающими. Из минусов - стройка по соседству, начинающаяся в 7 утра и продолжающаяся до 11 вечера, не работавший кондиционер в тренажерном зале. Впрочем, пожилые семейные туда все равно не ходили.
於 2019 年 11 月住了 7 晚