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富國長灘度假村洲際飯店 - IHG 旗下飯店的評分

5 out of 5
富國長灘度假村洲際飯店 - IHG 旗下飯店
Bai Truong, Duong To Ward, Phu Quoc, Kien Giang

評論

9.2

太棒了

10 分，有夠讚；262 則評論中有 180 則" "
8 分，不錯哦；262 則評論中有 52 則" "
6 分，一般般；262 則評論中有 18 則" "
4 分，不太好；262 則評論中有 9 則" "
2 分，很糟糕；262 則評論中有 3 則" "

9.2/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

??

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
洲際飯店把spa藝術化了,兼具五感體驗,很值得.
於 2024 年 2 月住了 3 晚
Ghislaine Le General Manager 於 2024年3月4日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,

10/10 有夠讚

Hoi Shan Victoria

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the service and the environment is great
於 2023 年 11 月住了 5 晚
Ghislaine Le General Manager 於 2023年11月13日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

8/10 不錯哦

SHU HUI

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很值得的度假飯店，非常好的地方及設施
於 2023 年 7 月住了 4 晚
GHISLAINE LE THI KIM THUY GENERAL MANAGER 於 2023年8月7日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,GHISLAINE LE THI KIM THUYGENERAL MANAGER

10/10 有夠讚

Chih-Yu

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
舒服的環境 很好的服務
於 2023 年 6 月住了 3 晚
GHISLAINE LE THI KIM THUY GENERAL MANAGER 於 2023年6月29日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,

10/10 有夠讚

Pui

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The ocean sea view room is very spacious and well maintained. Staff are very helpful and nice
於 2022 年 8 月住了 1 晚
Oliver Horn - General Manager 於 2022年8月8日回覆
Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard daily to consistently provide first-class services and the finest facilities of our hotel. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,

4/10 不太好

ChunKai

家庭旅遊
喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Moderate service, there's still a way to be Luxury
The power was cut several times at the night time for both 2 days that I stayed. The hotel is still using plastic bottle water which is not environmental firendly. We have 10 people and tried to go to LAVA, but we were turned turned down by LAVA restaurnat although they still had some tables but the waiter insisted rooms only for VIPs even its available. Anyway, we know we are not VIPs. Drink in INK 360 is below expectation, of course, Sunset view is the only selling point. So most people leave right after sunset. The hotel doesn't equip beach slipper, big bag for activity and straw hat in the room since these are basic equipments for resort. Overall, it's somhow more like business hotel, still has room to improve as a resort.
於 2022 年 4 月住了 2 晚

4/10 不太好

Chi huu

喜歡：住宿環境和硬體和客房舒適度
不喜歡：整潔度和員工素質
我的房間號碼是4705，今天是第4天入住，今天的服務非常非常令人失望，首先是SEA SHACK（泰國餐廳），上菜慢，尤其是飲料到吃完餐以後催服務生才送上來，加上今天的麵包非常硬且沙拉也沒有（告知今天沒有，已經用完了），回到房間發現房間竟然還沒有清理完畢，從早上10點45分告知要過來清理，我們才下去吃午餐，吃完飯完發現沒有清理房間，第1次打電話請他們盡快派人清理，過了40分鐘，再次打電話，仍舊沒有人清理，直到2點40分，再度電話告知酒店服務中心，不用再派人清理（我們等太久了，不想等也不需要服務了），只要送沐浴乳（Bath gel)上來即可！我不知道洲際酒店（intercontinental )的服務怎麼這麼差了？還是我們運氣不好，碰到不對的人呢？
於 2022 年 1 月住了 4 晚
InterContinental Phu Quoc 於 2022年2月8日回覆
Dear Chu huu, Thank you very much indeed for taking the time to write a review of your recent stay with us. I would like to apologize that you experienced some shortcomings with our service during your stay, in particular at Sea Shack restaurant and with the untimeliness with your room cleaning. I have shared your comments with our team, and we will be incorporating your feedback in our regular training sessions in order to improve our service delivery going forward. Thank you again for your valuable feedback, and I do hope we would have the opportunity of welcoming you back to our resort in the future. Yours sincerely, Oliver Horn General Manager

10/10 有夠讚

Anh Diem Phuong

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 1 月住了 3 晚
InterContinental Phu Quoc 於 2022年1月12日回覆
Dear Anh Diem Phuong, Thank you very much indeed for your review of your recent stay, and I am delighted that you enjoyed your time at InterContinental Phu Quoc. We look forward to welcoming you back again soon. Yours sincerely, Oliver Horn General Manager

10/10 有夠讚

Gigi

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
InterContinentalPQ 於 2019年12月26日回覆
Xin chao Gigi, Thank you for staying with us, we appreciate your feedback! Best regards, Oliver Horn General Manager

10/10 有夠讚

Siu Fun Cindy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 3 晚
InterContinentalPQ 於 2019年12月6日回覆
Xin chao Siu Fun Cindy, Thank you for the great feedback and we would love to welcome you back to InterContinental Phu Quoc Long Beach Resort one day! Best regards, Oliver Horn General Manager

10/10 有夠讚

SZE HIM

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommend hotel
Very nice hotel, staffs are nice, service is good, food is good. Facilities especially good for kids.
於 2019 年 11 月住了 4 晚
InterContinentalPQ 於 2019年12月2日回覆
Xin chao SZE HIM, Thank you very much and we look forward to seeing you at InterContinental Phu Quoc Long Beach Resort in the near future. Best regards, Oliver Horn General Manager

8/10 不錯哦

Ka Fai Garfield

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚
InterContinentalPQ 於 2019年12月2日回覆
Xin chao Ka Fai, Thank you very much and we look forward to seeing you at InterContinental Phu Quoc Long Beach Resort in the near future. Best regards, Oliver Horn General Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 2 晚
InterContinentalPQ 於 2019年12月2日回覆
Xin chao, Thank you very much and we look forward to seeing you at InterContinental Phu Quoc Long Beach Resort in the near future. Best regards, Oliver Horn General Manager

6/10 一般般

真實旅客

喜歡：整潔度
於 2019 年 9 月住了 1 晚
InterContinentalPQ 於 2019年9月9日回覆
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay and it was a pleasure to host you at our resort. Best regards, Anna Rohm Resort Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
環境住宿服務非常好，IMK360高空酒吧晚上非常美麗，唯獨sea shack食物味道欠佳
於 2019 年 5 月住了 2 晚
InterContinentalPQ 於 2019年5月30日回覆
Dear Valued Guests, Thank you so much for sharing this excellent review of our resort. I am extremely pleased to learn you have an enjoyable stay with us! Best regards, Anna Rohm Resort Manager

10/10 有夠讚

Yoichi

於 2024 年 3 月住了 3 晚
Ghislaine Le General Manager 於 2024年4月22日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

David

於 2024 年 3 月住了 3 晚
Ghislaine Le General Manager 於 2024年4月1日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words with them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,

8/10 不錯哦

daeyoung

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was good hotel with kindly svc.
於 2024 年 2 月住了 3 晚
Ghislaine Le General Manager 於 2024年3月4日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,

10/10 有夠讚

Gyeongheon

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Ghislaine Le General Manager 於 2024年2月29日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,

10/10 有夠讚

Kimi

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
家族旅行で利用しました。子どもプールにあるウォータースライダーやゲームルームなどの施設に子どもたちは大喜びでした。ビーチもゆっくり時が流れる雰囲気が良かったです。施設全体が洗練された雰囲気で、部屋は清潔感があり収納も多く荷物の整理に役立ちました。旧正月中という事で沢山の観光客がおり、朝食は少し慌ただしかったのが残念でした。
於 2024 年 2 月住了 2 晚
Ghislaine Le General Manager 於 2024年2月19日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words with them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,

8/10 不錯哦

SUNG JIN

家庭旅遊
喜歡：員工素質和客房舒適度
於 2024 年 1 月住了 3 晚
Ghislaine Le General Manager 於 2024年1月23日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

sanghun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Ghislaine Le General Manager 於 2024年1月24日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Min seo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
숙소 뷰가 너무 좋고 수영장과 해변이 최고 , 조깅코스도 최고 , 조식 뷔페도 최고 , 런드리서비스도 최고 , 모든게 최고
於 2024 年 1 月住了 3 晚
Ghislaine Le General Manager 於 2024年1月22日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

jongnam

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Ghislaine Le General Manager 於 2024年1月17日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

2/10 很糟糕

真實旅客

喜歡：整潔度
不喜歡：住宿環境和硬體
가성비는 별로 였어요.
물이 아주 좋지 않습니다. 숙소를 4곳이나 갔는데 여기가 제일 안좋았어요. 그리고 풀장도 깨끗하지 못합니다. 공항 픽업은 방마다 달랐습니다. 그리고 레이트 체크아웃도 방마다 안되는 곳도 있었구요. 그리고 세세한 사항들도 많지만, 참 루프탑은 세금과 봉사료가 많이 붙습니다. 가격만 생각하고 시켰다간 큰일 납니다.
於 2024 年 1 月住了 1 晚
Ghislaine Le General Manager 於 2024年1月16日回覆
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

6/10 一般般

SEONGJIN

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
냉장고가 작동되지 않아서 다른 냉장고로 교체했는데도, 시원하지 않았었네요. 매니저가 말하길 지금 다른 냉장고들이 모두 사용중이고, 이것은 원래 냉장고처럼 시원해지는것이 아니니 얼음을 줄테니 얼음넣어서 먹으라 했었네요. 그리고 수영장 시설은 너무 좋은데 수질이 조금 안좋았어요.
於 2023 年 12 月住了 3 晚
Ghislaine Le General Manager 於 2024年1月9日回覆
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

8/10 不錯哦

MARK

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Lots of helpful staff yet they can’t seem to execute timely food and drink service. Possibly overwhelmed because of holiday guests numbers.
於 2023 年 12 月住了 5 晚
Ghislaine Le General Manager 於 2024年1月8日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

yukyung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Ghislaine Le General Manager 於 2024年1月8日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Katsutoshi

於 2023 年 12 月住了 1 晚
Ghislaine Le General Manager 於 2024年1月8日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Masahiko

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Ghislaine Le General Manager 於 2023年12月28日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Marcus

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Mycket bra!
Mycket barn och inga separata pooler för barn/vuxna
於 2023 年 12 月住了 5 晚
Ghislaine Le General Manager 於 2023年12月27日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

omar

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 4 晚
Ghislaine Le General Manager 於 2023年12月25日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Vicky

於 2023 年 12 月住了 2 晚
Ghislaine Le General Manager 於 2023年12月25日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Marcus

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Mycket bra
於 2023 年 12 月住了 2 晚
Ghislaine Le General Manager 於 2023年12月28日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Youngdo，Vancouver

喜歡：員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 7 晚
Ghislaine Le General Manager 於 2023年12月22日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Donald

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful hotel
Absolutely excellent stay in a wonderful Hotel with great Gardens to walk around and a lovely beach to walk along, everybody was very friendly and helpful
於 2023 年 12 月住了 4 晚
Ghislaine Le General Manager 於 2023年12月11日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

AHRAN

於 2023 年 11 月住了 4 晚
Ghislaine Le General Manager 於 2023年12月11日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Thang，Mayslanding

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place for VACATION, very good breakfast
於 2023 年 12 月住了 4 晚
Ghislaine Le General Manager 於 2023年12月6日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

8/10 不錯哦

Long

於 2023 年 11 月住了 2 晚
Ghislaine Le General Manager 於 2023年12月6日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

8/10 不錯哦

Long

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 4 晚
Hotel Management 於 2023年12月5日回覆
Xin chao, Thank you so much for your review of our resort. We trust you had a comfortable stay with us. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, Ghislaine LeGeneral Manager

10/10 有夠讚

KENTA

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
べりーないす
於 2023 年 11 月住了 4 晚
Hotel Management 於 2023年12月5日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Huy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotels has brought me the new experiences about hospitality, staffs, foods, almost everything you need for your vacation with the highest quality.
於 2023 年 11 月住了 2 晚
GHISLAINE LE THI KIM THUY GENERAL MANAGER 於 2023年11月28日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
호텔 자체시설로는 최상
시설, 직원친절도은 최상이라고 생각함. 숙소내 층간소음(과할경우), 묵었던 기간동안 주변행사로 인한 소음은 불만 사항임. 조식은 종류는 다양하나 맛있었다고는 하기 힘듬. 호텔주변은 다른호텔들 말고는 도보등으로 가볼만한 현지식당등은 없음
於 2023 年 11 月住了 1 晚
Ghislaine Le General Manager 於 2023年11月23日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Hyeongwoo

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚
Ghislaine Le General Manager 於 2023年11月23日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

YASUHIRO

於 2023 年 11 月住了 2 晚
Ghislaine Le General Manager 於 2023年12月11日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

CHIN BIU

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had a wonderful dinner at LAVA for my birthday, the team upon knowing it was a special celebration were extremely attentive and caring. In particular, I would like to thank the Assistant Manager Le Cat Thuong for taking special care of us during our dinner, she took the time to explain all the dishes in detail and shared about the restaurant and hotel's history. Was a truly magical evening and a special thanks to the team for making it an incredible evening. We had the tomahawk and it was cooked to perfection. Thanks to Le Cat Thuong and the team again, wonderful attentive service, would definitely recommend this restaurant to other people and would definitely come back. Next, many appreciated to Mr. Canh Huynh, Sora & Umi Assistant Manager and Miss Maris, the services crew during the breakfast buffet time. They showed their enthusiasm and actively introduced the nearby tourist attractions. Very Impressive.
於 2023 年 11 月住了 7 晚
Ghislaine Le General Manager 於 2023年11月13日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words with them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

Lachlan

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing atmosphere and staff, best resort on Phu quoc.
於 2023 年 10 月住了 1 晚
GHISLAINE LE THI KIM THUY GENERAL MANAGER 於 2023年10月27日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager

10/10 有夠讚

young jin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
서비스가 매우 좋았고 확실히 다른 리조트와의 차별점이 보였습니다
於 2023 年 10 月住了 1 晚
Ghislaine Le General Manager 於 2023年11月3日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,

10/10 有夠讚

TOMOMI

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
GHISLAINE LE THI KIM THUY GENERAL MANAGER 於 2023年10月13日回覆
Xin chao Trung, Thank you so much for your review of our resort. We trust you had a comfortable stay with us. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, Ghislaine Le General Manager

10/10 有夠讚

YOUNGOH

喜歡：整潔度、員工素質和住宿環境和硬體
좋아요 좋아요
於 2023 年 9 月住了 3 晚
GHISLAINE LE THI KIM THUY GENERAL MANAGER 於 2023年9月18日回覆
Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager