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皮奧里亞喜來登福朋飯店的評分

3 out of 5
皮奧里亞喜來登福朋飯店
500 Hamilton Blvd, Peoria, IL

評論

7.0

不錯哦

10 分，有夠讚；573 則評論中有 179 則" "
8 分，不錯哦；573 則評論中有 127 則" "
6 分，一般般；573 則評論中有 106 則" "
4 分，不太好；573 則評論中有 77 則" "
2 分，很糟糕；573 則評論中有 84 則" "

7.4/10

整潔度

8.0/10

員工素質

6.6/10

設施服務

7.2/10

住宿環境和硬體

7.2/10

環保程度

評論

2/10 很糟糕

Justin

情侶出遊
不喜歡：員工素質
Reserved a king tower room only to be told at check in that a reservation doesn’t mean it’s what you get, 2 queen room is the same price as a king I was told by the rude lady checking us in.
於 2024 年 4 月住了 1 晚
Sam 於 2024年4月25日回覆
Thank you for the feedback, we hope to have the opportunity to host you again soon!

10/10 有夠讚

Tonya

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Sam 於 2024年4月25日回覆
Thank you for the feedback, we are glad you enjoyed your stay and hope to host you again soon!

8/10 不錯哦

Nixon

喜歡：整潔度
Stay was ok, not the best but not the worst. The one thing we absolutely did not like was the parking. That was horrible
於 2024 年 4 月住了 1 晚
Sam 於 2024年4月17日回覆
Thank you for the feedback, we hope to have the opportunity to host you again soon!

10/10 有夠讚

carmen

於 2024 年 4 月住了 2 晚
Sam 於 2024年4月25日回覆
Thank you for the feedback, we are glad you enjoyed your stay and hope to host you again soon!

10/10 有夠讚

Gwendolyn

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pretty Decor
於 2024 年 4 月住了 3 晚
Sam 於 2024年4月14日回覆
Thank you for the feedback, we are so glad that you enjoyed your stay and hope to host you again soon!

8/10 不錯哦

Lamont

喜歡：整潔度、員工素質和住宿環境和硬體
Enjoyed my stay
於 2024 年 3 月住了 1 晚
Sam 於 2024年4月12日回覆
Thank you for the feedback, we are so glad to hear you enjoyed your stay and hope to host you again soon!

10/10 有夠讚

Maria

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and tidy area outside smells like smoke
於 2024 年 4 月住了 1 晚
Sam 於 2024年4月9日回覆
Thank you for the feedback, we are so glad you enjoyed your stay and hope to host you again soon!

8/10 不錯哦

Heidi

於 2024 年 4 月住了 1 晚

6/10 一般般

Ronald

喜歡：整潔度、員工素質和住宿環境和硬體
No breakfast
於 2024 年 4 月住了 2 晚
Sam 於 2024年4月8日回覆
Thank you for the feedback, we hope to have the opportunity to host you again!

2/10 很糟糕

Scott

家庭旅遊
喜歡：整潔度和設施服務
不喜歡：員工素質和住宿環境和硬體
New facility. 3:30AM alarm. Next day alarm. Not good.
於 2024 年 3 月住了 3 晚
Sam 於 2024年4月4日回覆
Thank you for the feedback, we are so sorry to hear that your stay was not a great one. We hope to have the opportunity to host you again in the future!

10/10 有夠讚

Brendan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Sam 於 2024年4月4日回覆
Thank you for the feedback, we are so glad to hear that you enjoyed your stay and hope to host you again soon!

10/10 有夠讚

Diane

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff are friendly and take great care of the guests. Rooms are clean as well as the hallways. Downtown convenience with nearby restaurants and one attached to the hotel. Complimentary coffee in lobby.
於 2024 年 3 月住了 1 晚
Sam 於 2024年4月1日回覆
Thank you for the feedback, we are so glad to hear that you enjoyed your stay and hope to host you again soon!

8/10 不錯哦

Zachary

商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
It was a nice stay
於 2024 年 3 月住了 5 晚
Sam 於 2024年4月1日回覆
Thank you for the feedback, we are so glad to hear that you enjoyed your stay and hope to host you again soon!

6/10 一般般

James

商務旅客
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The staff was really great, however my room was dirty. There were cigarette burns in the carpet, one of the beds had a stain down the middle, and the ceiling had brown marks that looked like water damage.
於 2024 年 3 月住了 2 晚
Sam 於 2024年4月1日回覆
Thank you for the feedback, I am so sorry to hear that your room was not up to our standard. We hope to have the opportunity to host you in the future!

10/10 有夠讚

April

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
comfortable rooms, close to civic center. Great place to stay for a concert.
於 2024 年 3 月住了 1 晚
Sam 於 2024年3月18日回覆
Thank you for the feedback, we hope to have the opportunity to host you again soon!

10/10 有夠讚

Tiffany

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The workers were amazing every single one of them my family and I were there for about a week and they were great we can't wait to come back once the pool is fixed
於 2024 年 3 月住了 2 晚
Sam 於 2024年3月16日回覆
Thank you for the feedback, we are so glad to hear that you enjoyed your stay and we can't wait to host you again soon!

10/10 有夠讚

Cranston

家庭旅遊
They wouldn't let me check in because of shift cange system update. I couldn't check in I had to go to another hotel. I basically wasted my money. Unless I can get a refund or a credit?
於 2024 年 2 月住了 1 晚
Sam 於 2024年3月4日回覆
I am sorry to hear about your arrival experience. Please feel free to reach out to us directly to discuss this situation.

8/10 不錯哦

Dania

家庭旅遊, 親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
I like
於 2024 年 2 月住了 3 晚
Sam 於 2024年2月16日回覆
Thank you for the feedback, we hope to host you again soon!

2/10 很糟糕

Zied

於 2024 年 2 月住了 1 晚
Sam 於 2024年3月21日回覆
Thank you for the feedback, we are so sorry to hear your stay was not a great one. We hope to have the opportunity to host you again!

10/10 有夠讚

Kristin

喜歡：整潔度和員工素質
於 2024 年 2 月住了 1 晚
Sam 於 2024年2月13日回覆
Thank you for the feedback, we are so glad that you enjoyed your stay and hope to host you again soon!

10/10 有夠讚

Tabitha

喜歡：整潔度、員工素質和住宿環境和硬體
Calm and relaxing.
於 2024 年 2 月住了 1 晚
Sam 於 2024年2月13日回覆
Thank you for the feedback, we are so glad to hear that you enjoyed your stay and hope to host you again soon!

8/10 不錯哦

Abigail，Urbana

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I reached out to the hotel to be closer to elevators and exits due to being on knee scooter. Instead I was placed in a room at the end of the hallway instead of near an elevator. Check in was okay. We were greeted with “The rooms are still being turned” instead of “let me look into that.” Our room was indeed ready but again the accommodations requested for my injury were not.
於 2024 年 1 月住了 2 晚
Sam 於 2024年1月30日回覆
Thank you for the feedback, we appreciate knowing where we can improve! I am so sorry we missed the opportunity to accommodate you and hope that we will have the opportunity to host you again soon!

8/10 不錯哦

Nicole

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2024 年 1 月住了 2 晚
Sam 於 2024年1月30日回覆
Thank you for the feedback, we are so glad you enjoyed your stay and hope to host you again in the future!

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Better front desk service needed!
Overall good experience as a stay, however my check-in was delayed due to housekeeping being behind. I’m only acknowledging this because I reached out to the front desk twice within 72 hours of my check in time to confirm that I’ll be able to check in early (1 hour only) into my room due to my arrival time. I’m very understanding of operations being in the retail industry servicing others myself. So I’m only disappointed that this was told to me as possible but was not honored upon my arrival and I still had to wait. The young lady who checked me in also did not provide me with any guidance for assistance with my bags or where to park and any instructions regarding it, not even other amenities in the hotel. Typically things that a front desk concierge would assist a new guest with. This was very disappointing and affected my experience. Hopefully it can get better.
於 2024 年 1 月住了 1 晚
Sam 於 2024年1月30日回覆
Thank you for the feedback, I am so sorry to hear about your experience! That is understandably frustrating and we will absolutely be using your comments to improve the front desk experience. We hope to have the opportunity to host you again in the future!

4/10 不太好

Timothy，Janesville

喜歡：整潔度和員工素質
The room was nice, looked new, everything was clean. BUT: There is no on-site parking, which isn't mentioned. You have to park catty corner across the street. Sheraton will validate your parking, but expect to get accosted by panhandlers while you're hauling your luggage back and forth. Absolutely not recommended for women. The low-pressure shower automatically changed from warm to cold, encouraging a very short stay. The overhead light worked, but the lights between the beds didn't turn on, and the desk light and floor lamp didn't turn off (they had to be unplugged at night). The price was right, but too many other things were wrong.
於 2024 年 1 月住了 1 晚
Sam 於 2024年1月24日回覆
Thank you for taking the time to provide us with this feedback! It is helpful for us to know the areas in which we can improve. We hope to have the opportunity to host you again in the future!

4/10 不太好

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Sam 於 2024年1月24日回覆
Thank you for the feedback! We hope to have the opportunity to host you again soon!

10/10 有夠讚

Christopher

於 2024 年 1 月住了 1 晚
Sam 於 2024年1月24日回覆
Thank you for the feedback, we are so glad to hear that you enjoyed your stay and hope to host you again soon!

8/10 不錯哦

Christopher

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Sam 於 2024年1月24日回覆
Thank you for the feedback, we are so glad to hear that you enjoyed your stay and hope to host you again soon!

8/10 不錯哦

Harley

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Sam 於 2024年1月24日回覆
Thank you for the feedback, we are so glad to hear that you enjoyed your stay and hope to host you again soon!

4/10 不太好

Isabelle

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Sam 於 2024年1月20日回覆
Thank you for the feedback, we are so sorry your stay was not a great one but hope to have the opportunity to host you again!

6/10 一般般

KARA

於 2024 年 1 月住了 1 晚
Sam 於 2024年1月24日回覆
Thank you for the feedback, we hope to have the opportunity to host you again soon!

10/10 有夠讚

Jaymeson

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Sam 於 2024年1月20日回覆
Thank you for the feedback, we are so glad that you enjoyed your stay and hope to host you again soon!

10/10 有夠讚

Donna

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Customer service was top notch
於 2023 年 12 月住了 3 晚
Sam 於 2024年1月20日回覆
Thank you for the feedback, we are so glad that you enjoyed your stay and hope to host you again soon!

10/10 有夠讚

Peggy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Sam 於 2024年1月15日回覆
Thank you for the feedback, we are glad you enjoyed your stay and hope to host you again soon!

10/10 有夠讚

Joseph

於 2024 年 1 月住了 1 晚
Sam 於 2024年1月15日回覆
Thank you for the feedback, we are glad you enjoyed your stay and hope to host you again soon!

8/10 不錯哦

Shannon

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Sam 於 2024年1月15日回覆
Thank you for the feedback, we hope to host you again soon!

8/10 不錯哦

Elizabeth

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Sam 於 2024年1月12日回覆
Thank you for the review, we are so glad to hear that you enjoyed your stay and hope to host you again soon!

10/10 有夠讚

John

商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
Friendly staff and great location downtown Peoria
於 2024 年 1 月住了 1 晚
Sam 於 2024年1月12日回覆
Thank you for the review, we are so glad to hear that you enjoyed your stay and hope to host you again soon!

6/10 一般般

Jaime，Nashville

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
No amenities but they gave me a full refund
於 2023 年 12 月住了 1 晚
Sam 於 2024年1月3日回覆
Thank you for the feedback, I am sorry your stay was not a great one. We hope to have the opportunity to host you again in the future!

10/10 有夠讚

Kenny

於 2023 年 12 月住了 1 晚
Sam 於 2024年1月3日回覆
Thank you for the review, we are so glad that you enjoyed your stay and hope to host you again soon!

2/10 很糟糕

Tequila

喜歡：整潔度和員工素質
於 2023 年 12 月住了 1 晚
Sam 於 2023年12月25日回覆
Thank you for taking the time to provide feedback, I am so sorry your experience was not a great one. Staff and guest safety are our top priorities and unfortunately, we have to respond to incidents that have the potential for harm accordingly. We would be happy to discuss the events during your stay further with you if you have any questions.

10/10 有夠讚

Jane

於 2023 年 12 月住了 1 晚
Sam 於 2023年12月25日回覆
Thank you for the feedback, we are glad you enjoyed your stay! We hope to host you again soon!

4/10 不太好

chad

喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
9th floor water pressure
We lost all water pressure the morning we were leaving couldn't finish showering...
於 2023 年 12 月住了 1 晚
Sam 於 2023年12月21日回覆
Thank you for the review, I am so sorry that your stay was not a great one. We hope to have the opportunity to host you again in the future!

8/10 不錯哦

Despina

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Sam 於 2023年12月21日回覆
Thank you for the review, we hope to host you again soon!

8/10 不錯哦

Becky

情侶出遊
喜歡：員工素質
Very convenient for event at Peoria Civic Center.
於 2023 年 12 月住了 1 晚
Sam 於 2023年12月18日回覆
Thank you for the feedback, we hope to host you again soon!

10/10 有夠讚

Staci

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Convenient location with friendly staff
於 2023 年 12 月住了 1 晚
Sam 於 2023年12月18日回覆
Thank you for the feedback, we hope to host you again soon!

8/10 不錯哦

Tara

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Sam 於 2023年12月18日回覆
Thank you for the feedback, we hope to host you again soon!

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Check in and out was fast. The restaurant was very slow service on both days. Rooms were clean and comfortable. Parking was close but lot not well maintained.
於 2023 年 12 月住了 1 晚
Sam 於 2023年12月18日回覆
Thank you for the feedback, we hope to host you again soon!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My Wonderful Stay at the Four Points @ Sheraton.
I enjoyed my stay at Four Points By Sheraton Peoria. The room was spacious, cozy, and clean. I will stay at Four Points @ Sheraton again in the near future. Thanks again, Londa
於 2023 年 11 月住了 1 晚
Sam 於 2023年12月7日回覆
Thank you so much for the feedback, we are so glad to hear that you enjoyed your stay! Looking forward to hosting you again soon!

10/10 有夠讚

Christina

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Sam 於 2023年12月7日回覆
Thank you so much for the feedback, we are so glad to hear that you enjoyed your stay! Looking forward to hosting you again soon!