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北干巴魯加特拉大飯店的評分

4.5 out of 5
北干巴魯加特拉大飯店
Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau

評論

7.4

不錯哦

10 分，有夠讚；48 則評論中有 12 則" "
8 分，不錯哦；48 則評論中有 19 則" "
6 分，一般般；48 則評論中有 9 則" "
4 分，不太好；48 則評論中有 5 則" "
2 分，很糟糕；48 則評論中有 3 則" "

7.2/10

整潔度

8.0/10

員工素質

7.4/10

設施服務

6.8/10

住宿環境和硬體

6.0/10

環保程度

評論

8/10 不錯哦

Weixuan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

2/10 很糟糕

DENI

於 2023 年 12 月住了 2 晚

4/10 不太好

Chang Ming, Carey

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體
My toilet was flooded with water. Drainage was stuck
於 2022 年 9 月住了 4 晚

6/10 一般般

Franky

於 2022 年 9 月住了 1 晚

4/10 不太好

Mario

不喜歡：員工素質、設施服務和住宿環境和硬體
Personal nicht motiviert. speisen nach der Bestellung ca. eine Stunde Wartezeit!!!
於 2022 年 7 月住了 1 晚

6/10 一般般

Stephen

於 2021 年 9 月住了 7 晚

6/10 一般般

Sang shop

商務旅客
不喜歡：整潔度
그냥 로컬호텔
출장이니까 숙소로 잡았을 뿐입니다
於 2020 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 4 晚

10/10 有夠讚

Zulfa

於 2019 年 11 月住了 2 晚

10/10 有夠讚

EUN JU

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
於 2019 年 6 月住了 4 晚

10/10 有夠讚

KU MOHD HAZIZAM

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
於 2019 年 4 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Conveniently located
Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
於 2019 年 4 月住了 3 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Très grand hôtel. Propreté totale, vrai sens du service, personnel présent et souriant. L'anglais n'était pas connu de tous, mais toujours au moins un membre du personnel qui le parlait. Des services liés à l'hôtel était disponibles dans le centre commercial qui le jouxte.
於 2019 年 3 月住了 6 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The location is very convenient
於 2019 年 3 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：員工素質和住宿環境和硬體
於 2019 年 2 月住了 3 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質和住宿環境和硬體
not prefer this hotel
於 2019 年 2 月住了 4 晚

6/10 一般般

Abdul

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
- Sebagai hotel berbintang seharuanya tdk mengesankan fasilitas yg sdh usang, spt pintu kmr mandi yg sdh hancur, shower kmr mandi yg sdh hampir tdk berfungsi krn rusak, beberapa titik bekas terbakar rokok. - Di Lobby, hiasan natal terlalu besar jadi kesannya terlalu sumpek dan menjadi sempit krn ruangan kecil tapi aksesorelis besar jadi tdk sebanding secara estetika.
於 2018 年 12 月住了 2 晚

8/10 不錯哦

Ho Riyadi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 1 晚

8/10 不錯哦

Nandprasad，Singapore

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall stay - I enjoyed
Good and near to amenities.
於 2018 年 8 月住了 1 晚

10/10 有夠讚

Jimmy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚

10/10 有夠讚

Jimmy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚

10/10 有夠讚

Nhan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worth the price and all you need
Good location, next to mall pekanbaru, breakfast was good. Good facilities like gym, swimming pool and restaurants. Rooms are a little bit old fashion and could be upgraded e.g ac could be more efficient. Overall worth the visit and the price was reasonable. I stayed there during end of ramada so 70% of the city was practically closed and had to rely on hotel services which lucky was wide enough
於 2018 年 6 月住了 1 晚

4/10 不太好

TAN

喜歡：員工素質
不喜歡：整潔度
Won't be staying here ever again
The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
於 2018 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Andrea

喜歡：員工素質和客房舒適度

10/10 有夠讚

Rama Murthy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay..Convenient location
Convenient location...attached to mall Lots of eateries and night life Have in house spa and gym and swimming pool

6/10 一般般

KYAW

不喜歡：整潔度和住宿環境和硬體
於 2018 年 2 月住了 1 晚

8/10 不錯哦

Thian Chye

喜歡：員工素質
於 2017 年 8 月住了 1 晚

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體和客房舒適度
Nice lobby but poor condition at the rooms. Need to upkeep the toilet.
於 2017 年 8 月住了 1 晚

8/10 不錯哦

dedy efendi

喜歡：整潔度、員工素質和客房舒適度
Hotel bagus dekat mall
Hotel bagus dekat mall, dekat kota dan dekat kantor

10/10 有夠讚

Abdul Malek

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Mudah dan dekat dengan shopping
Sangat baik

10/10 有夠讚

Abdul Malek

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Staf yang mesra dan very responsif

10/10 有夠讚

真實旅客

喜歡：員工素質和客房舒適度
Reliable hotel, comfortable stay
The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.

8/10 不錯哦

Jan Sandvig

喜歡：整潔度
OK business hotel
Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.
General Manager 於 2017年2月13日回覆
Dear Our Beloved Guest, First of all, we would like to thank you for staying with Grand Jatra Hotel Pekanbaru and for taking the time to share your experience. It has been a pleasure having you with us and your appreciation to our room cleanliness and stable wi-fi connection. On the other side, we are trying to be very competitive with our restaurant price and we ensure that we have best quality of food and beverage. We are really looking forward to welcoming you back to stay with us. With best wishes, Grand Jatra Hotel Pekanbaru

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel next to shopping complex
Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall
Grand Jatra Hotel pekanbaru 於 2017年2月13日回覆
Dear Jatra's Valued Guest, Thank you for your time to share your kind experience during your stay with us and we would be more than happy to host you again for your upcoming visit to Pekanbaru. Kindest Regards Grand Jatra Hotel pekanbaru

8/10 不錯哦

GOH

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient and easy access to food
Good for a short business trip
General Manager 於 2017年2月13日回覆
Dear Jatra's Valued Guest, Thank you for your time to share your stay experience on Expedia. We wish that we will have another good time to welcoming you back to stay with us when you visit back to Pekanbaru. Best Regards Grand Jatra Hotel pekanbaru

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不満
かなり不満です。 １）トイレが流れず、タンクの中の水位計を度々自分で調整。さらに、汚く、匂う。 ２）WIFI遅い ３）ベッドメーク後、シーツに足あとが。 ４）ベッドでダニに数カ所さされた。 ５）湯沸しポットの周りに蟻がたくさん。 など、全体的に衛生面でかなり改善の余地があります。

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
改善の余地あり
湯沸しの周りにアリが沢山。 シーツに足あとがついていた。 トイレの流れがわるい。 全体的に掃除がゆきとどいていない。

8/10 不錯哦

Hamdan，Singapore

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommended hotel in Pekan Baru.
Good location. Side by side with a shopping centre. Plenty oh shops nearby too.
General Manager 於 2017年2月13日回覆
Dear Mr. Hamdan, Thank you for your time to share your nice experience during your stay with us and everyone is waiting to welcoming you back in the nearest future. Best Wishes Grand Jatra HOtel Pekanbaru

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay
It a nice pleasant stay, clean room.
General Manager 於 2017年2月13日回覆
Dear Jatra's Valued Guest, Thank you for your feedback of your stay wt Grand Jatra Hotel Pekanbaru and we are looking forward to welcoming you back. Best Regards Grand Jatra Hotel Pekanbaru

6/10 一般般

wendy，Canberra

Comfortable for what we needed. Not a lot of time was spent there. Found it difficult to handle the smokers in the eating areas as this no longer happens in our country. The choices at the buffet breakfast were outstanding.

8/10 不錯哦

Kim，seoul

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
totally good at the pekanbaru
comfortable
General Manager 於 2017年2月13日回覆
Dear Mr. Kim, Thank you for your time to share your experience during your stay with us and please coming back to stay with us on your upcoming visit to Pekanbaru. Best Regards Grand Jatra Hotel Pekanbaru

8/10 不錯哦

abdrahman，Riyadh

喜歡：整潔度、員工素質和客房舒適度
Very reasonable having in mind all respects
All in all good.good restaurant and swim pool.within a mall.

6/10 一般般

Andita，Yogyakarta

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Not like another Grand Jatra hotel
Small room for superior, the wastafel is lower than another hotel, small shower room. Difficult to find car park and sometimes you use mall park. When check out the hotel claim outgoing telephone from my room that i never do it so i refuse to pay. I'll never stay at this hotel again.
General Manager 於 2017年2月13日回覆
Dear Ms. Andita, Thank you for your feedback of your stay experience at Grand Jatra Hotel Pekanbaru. We truly apologize with your inconvenience stay experience about 2 years ago and now we have increased our standard service and quality product to ensure our guest have a good experience during their stay. We wish to have another chance to welcoming you back to stay with us. Best Regards Grand Jatra Hotel Pekanbaru

8/10 不錯哦

Peter Soh

喜歡：整潔度、員工素質和客房舒適度
Short getaway Trip
Stayed 2 nights. Pleasant Stay with friendly staff. Value for money.