客房景觀

巴黎多姆柏悅飯店的評分

5 out of 5
巴黎多姆柏悅飯店
5 Rue De La Paix, Paris, Paris

評論

9.4

好極了

10 分,有夠讚;196 則評論中有 144 則" "
8 分,不錯哦;196 則評論中有 39 則" "
6 分,一般般;196 則評論中有 7 則" "
4 分,不太好;196 則評論中有 4 則" "
2 分,很糟糕;196 則評論中有 2 則" "

9.4/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.2/10

環保程度

評論

8/10 不錯哦

pei cheng

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel location is very good.
於 2019 年 11 月住了 3 晚
Claudio Ceccherelli, General Manager 於 2019年12月6日回覆
Dear Pei Cheng, Many thanks for taking the time to share your experience at Park Hyatt Paris-Vendôme. I am pleased to read that you enjoyed our central location. We look forward to the pleasure of welcoming you back for another stay in your Parisian Residence. Best regards, Claudio Ceccherelli, General Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
会再去!
饭店员工很友善,早餐很好处
於 2017 年 10 月住了 2 晚

10/10 有夠讚

Shang Ju

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable as at home. Breakfast atmosphere is soooo great.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
This is a super nice hotel
General Manager 於 2016年11月17日回覆
Dear guest, Many thanks for taking the time to write such a delightful review about our Parisian Residence. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and I am more than happy we met your expectations. We hope to welcome you again in our Parisian Palace, With Best Regards, Claudio Ceccherelli, General Manager

8/10 不錯哦

LEE,hong kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點安全,附近全是名店,職员服務好,有free wifi
General Manager 於 2016年11月17日回覆
Dear LEE, I would like to sincerely thank you for the kind comments about our staff and our location. World-renowned architects and interior designers custom design each Park Hyatt hotel, brilliantly combining modern style and timeless regional trademarks and I more than happy to read you enjoyed your room. We look forward to welcoming you again, With Best Regards, Claudio Ceccherelli, General Manager

10/10 有夠讚

ruiming

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Daisy,中国

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置不错,适合购物游
酒店位置很不错,出门往南临近珠宝云集的旺多姆广场和大牌专卖店繁多的圣奥诺雷路,往北临近歌剧院老佛爷百货,皆可步行到达,非常便利。酒店的服务总体还不错,前台很热情。房间也较舒适宽敞。如果设施能更多一点就更完美了,比如酒店没有游泳池,对于像我这种每天要健身的住客就显得有点遗憾。
Alessandro Cresta 於 2015年1月10日回覆
Dear Daisy 从 中国, I would like to thank you for having chosen our palace hotel for your recent stay. At Park Hyatt Paris-Vendôme, both in design and service, we attend to every detail and I am delighted to read you enjoyed the gracious service of our team and our location. We look forward to welcoming you again, With Best Regards, Alessandro CRESTA, Directeur

10/10 有夠讚

ann,北京

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不错
这次旅行非常愉快 酒店很舒服 感恩
Alessandro Cresta 於 2015年1月10日回覆
Dear ann, Many thanks for taking the time to write such a delightful review about our Parisian Residence. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and I am more than happy we met your expectations. We hope to welcome you again in our Parisian Palace, With Best Regards, Alessandro CRESTA, Directeur

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great service
I booked this hotel for my parents and they were delighted with the service and the magnificent suite. The location is great and the chauffeur service is also very convenient for those on a tight schedule.
Alessandro Cresta 於 2015年1月10日回覆
Dear Sir, Dear Madam, I would like to thank you for having chosen our palace hotel for your recent stay. At Park Hyatt Paris-Vendôme, both in design and service, we attend to every detail and I am delighted to read your parents enjoyed the service and our location. We look forward to welcoming you again, With Best Regards,

10/10 有夠讚

Vanessa,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very very great hotel
So good
Alessandro Cresta 於 2015年1月10日回覆
Dear Sir, Dear Madam, Many thanks for taking the time to write such a delightful review about our Parisian Residence. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and I am more than happy we met your expectations. We hope to welcome you again in our Parisian Palace, With Best Regards, Alessandro CRESTA, Directeur

10/10 有夠讚

ALICIA MARIBEL

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excelente personal
於 2024 年 5 月住了 2 晚
Gorka Bergareche, Directeur Général 於 2024年5月16日回覆
Chère Madame Maribel, Je vous remercie pour avoir pris le temps de nous laisser un commentaire en ligne. Je suis ravi de voir que vous avez apprécié votre séjour chez nous et espère sincèrement avoir l'occasion de vous accueillir à nouveau très rapidement. Bien cordialement,

10/10 有夠讚

Daniel,Walnut Creek

於 2024 年 4 月住了 4 晚
Gorka Bergareche, Directeur Général 於 2024年5月16日回覆
Cher Daniel, Je vous remercie pour avoir pris le temps de nous laisser un commentaire en ligne. Je suis ravi de voir que vous avez apprécié votre séjour chez nous et espère sincèrement avoir l'occasion de vous accueillir à nouveau très rapidement. Bien cordialement,

10/10 有夠讚

Kemal

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The management and all the staff are very friendly and polite, always trying to make me feel comfortable. I feel like at home. Thank you very much..
於 2024 年 3 月住了 1 晚
Benjamin Saunders - Duty Manager 於 2024年3月21日回覆
Dear Mr. Kemal, Thank you very much for taking the time to review the Park Hyatt Paris Vendome on Expedia. I am very pleased to read that your experience was made even more enjoyable by the staff and management teams that went beyong and above to really impact your stay. We are looking forward to welcoming you back for another stay with us soon, Kind regards,

10/10 有夠讚

Kemal

喜歡:整潔度、員工素質和住宿環境和硬體
It was amazing with them
於 2024 年 1 月住了 3 晚
Benjamin Saunders - Duty Manager 於 2024年1月28日回覆
Dear Kemal, Thank you very much for taking the time to complete our Guest Satisfaction survey. I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. We are looking forward to welcoming you back in Paris in a not too distant future! With my warmest regards,

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
於 2024 年 1 月住了 1 晚
Benjamin Saunders - Duty Manager 於 2024年1月28日回覆
Thank you very much for taking the time to complete our Guest Satisfaction survey. I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. We are looking forward to welcoming you back in Paris in a not too distant future! With my warmest regards,

4/10 不太好

Taiji

於 2023 年 11 月住了 4 晚
Gorka Bergareche 於 2023年12月28日回覆
Dear Taiji, Thank you for sharing your feelings with us about your stay at Park Hyatt Paris-Vendôme. I am sorry to read we didn’t meet your expectations. We take into account your remarks and will take the necessary measures to improve our level of service. Nevertheless, we hope to have the pleasure of welcoming you again to offer you a memorable experience at our property. Best regards,

10/10 有夠讚

lisa

於 2023 年 9 月住了 3 晚
Gorka Bergareche - General Manager 於 2023年11月4日回覆
Dear Ms. Lisa Thank you very much for taking the time to complete a Guest Satisfaction survey on Expedia I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. I am looking forward to welcoming you back in a not too distant future! With my warmest regards,

10/10 有夠讚

Hirokazu

於 2023 年 9 月住了 1 晚
Gorka Bergareche - General Manager 於 2023年11月4日回覆
Dear Mr. HirokazuThank you very much for taking the time to complete a Guest Satisfaction survey on Expedia I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. I am looking forward to welcoming you back in a not too distant future! With my warmest regards,

10/10 有夠讚

Hirokazu

喜歡:整潔度和員工素質
特にコンシェルジュサービスが良い
於 2023 年 9 月住了 4 晚
Gorka Bergareche 於 2023年9月19日回覆
Dear Hirokazu,Thank you very much for taking the time to post a review on expedia. I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team and especially with our concierge team.I am looking forward to welcoming you back in a not too distant future! With my warmest regards,Gorka BergarecheGeneral Manager

10/10 有夠讚

DAISUKE

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
ちょっとレベルが違いすぎる。 コネクティングルームに泊まったら、全てウォシュレットついていて感動した。 古い設備の5つ星もいいが、やはりこのホテルくらい新しいところで5つ星のところは、本当に設備が素晴らしい。 もちろんサービスも最高でした。
於 2023 年 9 月住了 3 晚
Gorka Bergareche 於 2023年9月14日回覆
Dear Daisuke,I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. I am looking forward to welcoming you back in a not too distant future! With my warmest regards,Gorka BergarecheGeneral Manager

10/10 有夠讚

Frank

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Marcos Romero is a gem. He greeted us as we arrived and each day met us at breakfast to wish us a wonderful day and to encourage us to reach out if we needed anything.
於 2023 年 5 月住了 4 晚
Gorka Bergareche - General Manager 於 2023年5月15日回覆
Dear Frank, Thank you very much for taking the time to write us an online review on Expedia. I am delighted to read that your enjoyed your stay thoroughly at the Park Hyatt Paris Vendome! I will share with Marcos, your wonderful comments. I am looking forward to welcoming you back soon at the Park Hyatt Paris Vendome! Kind regards, Gorka Bergareche General Manager

10/10 有夠讚

Kemal

喜歡:整潔度、員工素質和住宿環境和硬體
Everything it was amazing with them
於 2023 年 5 月住了 5 晚
Gorka Bergareche - General Manager 於 2023年5月8日回覆
Dear Kemal, Thank you very much for taking the time to leave us a review of expedia. I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. I am looking forward to welcoming you back in a not too distant future! With my warmest regards,Gorka Bergareche General Manager

10/10 有夠讚

Aleksandr,brooklyn

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great location, great service, awesome accommodations
於 2023 年 3 月住了 4 晚
Gorka Bergareche - General Manager 於 2023年3月16日回覆
Dear Aleksandr, Thank you very much for taking the time to respond the expedia survey. I am very pleased to see that you had a very enjoyable stay at the Park Hyatt Paris Vendome. Your positive feedback is most encouraging and I will be sure to have this shared with the teams. We really hope to have the pleasure of welcoming you back very soon again at your parisian residence! Kind regards, Gorka Bergareche General Manager

10/10 有夠讚

KKANBU

喜歡:整潔度、員工素質和客房舒適度
於 2022 年 7 月住了 2 晚
Gorka Bergareche, Directeur Général 於 2022年11月16日回覆
Dear Kim,Thank you for taking the time to publish your review following your stay at Park Hyatt Paris – Vendôme.We are more than happy to read that we have managed to let you live an enjoyable experience.We really hope to welcome you back in your Parisian Residence during your next stay in Paris!Best regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚
Gorka Bergareche, General Manager 於 2022年9月28日回覆
Dear guest, We would like to thank you for taking the time to publish this wonderful review following your stay at Park Hyatt Paris - Vendôme! We hope to welcome you back very soon in our Parisian Residence.Best regards,

10/10 有夠讚

Georgina

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2022 年 7 月住了 4 晚
Gorka Bergareche, General Manager 於 2022年8月4日回覆
Dear Georgina, We would sincerely like to thank you for taking the time to publish your review following your stay at Park Hyatt Paris – Vendôme. We are more than happy to read that you enjoyed your stay among us. We look forward to welcoming you back very soon in your Parisian Residence. Best regards,

6/10 一般般

Steven

情侶出遊
Bit run down way overpriced for what it is
於 2022 年 7 月住了 2 晚
Gorka Bergareche, General Manager 於 2022年7月25日回覆
Dear Steven, Thank you for sharing your feelings with us about your stay at Park Hyatt Paris-Vendôme. I am sorry to read we didn’t meet your expectations. We take into account your remarks and will take the necessary measures to improve our level of service. Nevertheless, we hope to have the pleasure of welcoming you again to offer you a memorable experience at our property. Best regards,

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 6 月住了 1 晚

10/10 有夠讚

Jose

於 2022 年 6 月住了 6 晚
Gorka Bergareche, General Manager 於 2022年8月9日回覆
Dear Jose, Thank you very much for taking the time to share this great review about your stay at Park Hyatt Paris-Vendôme. We look forward to welcoming you back very soon. Best regards,

10/10 有夠讚

yong

親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Great place to stay
於 2022 年 5 月住了 8 晚

10/10 有夠讚

Yin Fei

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely overall
Wonderful experience as usually. I have always chosen park Hyatt when I am in Paris.
於 2021 年 12 月住了 1 晚

10/10 有夠讚

Pierre

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Parfait
於 2021 年 12 月住了 1 晚

8/10 不錯哦

Vladimir

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
location, service
於 2021 年 10 月住了 3 晚
Cécile Delmotte, Guest Relations Manager 於 2021年11月16日回覆
Dear Sir, thank you for your feedback. We are delighted to read you appreciated our location and service. We hope to have the chance to welcome you back soon in your Parisian residence, Best regards

10/10 有夠讚

david

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice. Staff was great. Good size room. Still very expensive
於 2021 年 10 月住了 2 晚
Delphine Cravotto, Hotel Manager 於 2021年11月16日回覆
Dear Sir, thank you for taking the time to send us your feedback, it goes straight to our heart. We are glad you enjoyed our staff and your room. We understand your comment about our rates, unfortunately they are indexed to the value of luxury Parisian hotels during this period and the quality of our services. We hope to welcome you back soon, Best regards

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 3 晚
Gonzalo de Estefania, Directeur Hébergement 於 2021年8月24日回覆
Your 10 out of 10 is very appreciated, thank you very much and we hope to welcome you back soon.

10/10 有夠讚

真實旅客

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
Location, Location, Location! The Staff was beyond exemplary. My only MINOR issue was the flushing of the toilet.
於 2021 年 7 月住了 12 晚
Gonzalo de Estefania, Directeur Hébergement 於 2021年8月9日回覆
Thank you so much for your feedback, it means a lot for us. Our utmost priority is to get satisfaction from our guests and it is always a true joy when we receive a positive comment! Also, we are very delighted to have such a perfect location, it helps a lot to create an unforgettable stay in the City of Lights. Finally, please be sure we will manage closely the technical issues in your room with our teams. We hope to welcome you again soon, have a lovely summer

10/10 有夠讚

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is the best every hotel i lived in my whole life.. very luxury and fancy hotel , staff and location. Without any thinking it will be my only option in Paris.
於 2021 年 7 月住了 3 晚
Claudio Ceccherelli, General Manager 於 2021年8月5日回覆
I sincerely thank you for taking the time to write this wonderful review following your last stay at Park Hyatt Paris-Vendôme. I am delighted to read that you enjoyed our kindly and exceptional staff, the refinement of our interior design and our ideal location. We hope to welcome you again very soon in your Parisian Residence! Best regards

10/10 有夠讚

Ove

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Garantert et bra Paris-opphold på Park Hyatt Paris
Fantastisk hotell med eksepsjonell service, store behagelige rom med super beliggenhet sentralt i Paris
於 2021 年 7 月住了 1 晚
Gonzalo de Estefania, Directeur Hébergement 於 2021年7月27日回覆
Vi er glade for at du hadde en så tilfredsstillende opplevelse mens du bodde hos oss, tusen takk for kommentaren som varmer hjertene våre i løpet av denne vanskelige tiden! Vi håper å ønske deg velkommen snart igjen til din parisiske bolig. Med våre oppriktige hilsener,

10/10 有夠讚

Audrey

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Super !!! très bel hôtel
於 2021 年 6 月住了 1 晚
Cécile Delmotte, Guest Relation Manager 於 2021年6月29日回覆
Bonjour Audrey, merci beaucoup pour votre appréciation et pour cette ultime note de 10, votre satisfaction est notre plus belle récompense! A bientôt dans votre résidence parisienne, nous serons toujours ravis de vous recevoir.

4/10 不太好

真實旅客

家庭旅遊
喜歡:員工素質和設施服務
不喜歡:整潔度
The hotel is a Paris classic but needs some freshening up. Feels a bit dated and we were surprised at the foul smell coming from the plumbing in the bathroom. It smelled like a s enticed tank and the bad odor permeated the room as well. It’s definitely a deal breaker for us. I can’t imagine all the rooms smell like this.
於 2021 年 6 月住了 6 晚
Gonzalo de Estefania, Directeur Hébergement 於 2021年6月21日回覆
Good morning, we are paying very serious attention to your comment and we are sincerely sorry to hear this feedback on your experience with us. Our teams are present at the hotel to accompany you throughout your stay, we would have been there to find a solution to this inconvenience in your room. Please believe in our devotion, providing our customers with the best service is our top priority. With all our apologies.

10/10 有夠讚

真實旅客

於 2021 年 6 月住了 3 晚
Cécile Delmotte, Guest Relation Manager 於 2021年6月29日回覆
Thank you for this great evaluation note, we are delighted you enjoyed your experience with us.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Très bel hôtel, personnel soigneux et agréable.
於 2021 年 6 月住了 1 晚
Gonzalo de Estefania, Directeur Hébergement 於 2021年6月21日回覆
Bonjour et merci beaucoup pour votre commentaire, nous apprécions sincèrement votre soutien et votre retour positif sur votre expérience. Toute l'équipe de l'hôtel espère vous recevoir à nouveau prochainement.

8/10 不錯哦

Vincent

喜歡:整潔度、員工素質和客房舒適度
il y a mieux...
Sympa ! Cependant je ne pense pas y retourner. Évitez la 236, Le carrelage au sol de la salle de bains est cassé, ce qui n’est pas vraiment normal dans un établissement de ce genre. La chambre était quelque peu désuète. J’avais fait une demande à l’arrivée, je l’attends toujours. Bref. On gardera en souvenir l’excellence du bar et de la restauration. Il est facile de trouver mieux ! J’aurais essayé le Park hyatt.
於 2020 年 10 月住了 2 晚
Claudio Ceccherelli, General Manager 於 2020年10月20日回覆
Cher Vincent, Je tiens à vous remercier pour le temps accordé à la rédaction de cet avis sur Expedia, recevoir les retours de nos clients est extrêmement utile dans la recherche permanente d'un service d'exception. Je vous prie d'accepter mes plus sincères excuses pour les problèmes rencontrés avec votre chambre en particulier le sol de votre salle de bain, ainsi que votre demande à l'arrivée qui est regrettablement restée sans réponse. Cela ne reflète absolument pas notre degrés de service, et vous pouvez être certain que je ferai le nécessaire afin que cela ne se reproduise plus. Je suis cependant très heureux de lire que vous avez apprécié l'excellence du bar et de notre offre de restauration. Au plaisir de vous recevoir à nouveau, Très sincèrement, Claudio Ceccherelli, General Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
スタッフの方のサービースもあた、部屋の清潔さ、朝食、全て満足です!ありがとうございました。
於 2020 年 10 月住了 1 晚
Claudio Ceccherelli, General Manager 於 2020年10月20日回覆
Dear Anonymous, Many thanks for taking the time to share your recent experience at Park Hyatt Paris-Vendôme. We are glad to read that you appreciated your stay with us and particularly your breakfast, the cleanliness of your room as well as the service of our attentive team. Our staff is dedicated to providing you an incomparable level of personalized service and we are more than happy to read that we met your expectations. We hope to welcome you again very soon at your Parisian Residence. Best regards, Claudio Ceccherelli, General Manager

10/10 有夠讚

Kostandina

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Always a pleasie
Another wonderful stay at Park Hyatt Paris. The staff is always so hospitable and checks in to make sure if there is any way they can be more accommodating. The rooms are lovely with the most spacious bathrooms ever. Upon leaving we stored our bags because we had an evening train departure, upon picking up our bags we were informed my daughter had left her necklace in the room safe. We were very grateful for that as she had completely forgotten about it. Also they filled my daughters request to surprise me with champagne and sweets for my birthday. It was a wonderful stay. We will be back again next time in Paris!
Lovely room
Birthday surprise
於 2020 年 2 月住了 2 晚
Claudio Ceccherelli, General Manager 於 2020年3月6日回覆
Dear Kostandina, What a pleasure to read a review as glowing as yours! We are delighted to read that you had a pleasant stay with us, especially for your birthday. It’s a real pleasure to read that you appreciated our attentive staff which is dedicated to providing you an incomparable level of personalized service and we are more than happy we met your expectations. Obviously we will share your full of praise comments with the whole team of Park Hyatt Paris-Vendôme! We are looking forward to warmly welcoming you back in a near future in your Parisian residence ! Most sincerely, Claudio Ceccherelli, General Manager

10/10 有夠讚

Maria

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 3 晚
Claudio Ceccherelli, General Manager 於 2020年3月6日回覆
Dear Maria, Many thanks for taking the time to share your recent experience at Park Hyatt Paris-Vendôme. It's a pleasure to know that you appreciated your stay with us and we hope to welcome you very soon in your Parisian residence. Best Regards. Claudio Ceccherelli, General Manager

8/10 不錯哦

Ririri,日本

喜歡:整潔度、員工素質和設施服務
チェックアウト後空港までのタクシーを手配していただいたのですが、空港到着後クレジットカードの使えないタクシーだったことが判明しました。こちらは旅行者なので帰国時に現地の現金を多く持っていることはほとんどないと思うのです。クレジットカードで支払いをしようとすると現金のみと言われ、ATMでキャッシングする様に指示されました。キャッシングは手数料もかかりますし、空港到着後に手間もかかりました。旅の最後にケチがついてしまい残念な気持ちでいっぱいです。自身でタクシーに乗る際はクレジットカードが使えるか確認していましたが、ホテル側が手配してくれたということに安心しきってしまっていました。とても悲しいです。 ホテル自体はとても快適に過ごせました。
於 2020 年 2 月住了 1 晚
Claudio Ceccherelli, General Manager 於 2020年2月27日回覆
Dear Ririri, We're sorry to read that you've had problems with the Taxi we booked for you. Indeed all Parisian taxis have the obligation to take the customer's credit card, this is why we did not specify when ordering. You have accidentally stumbled upon a dishonest taxi and we sincerely apologize for the inconvenience caused. However, we hope that you had a good stay with us and that we will have the pleasure to welcome you very soon in your Parisian residence. Sincere greetings, Claudio Ceccherelli, General Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location cleanness friendly staff. Paris, what can I say Oaris is Paris
於 2020 年 1 月住了 4 晚
Claudio Ceccherelli, General Manager 於 2020年2月11日回覆
Dear guest, Thank you very much for taking the time to share your review about your stay at Park Hyatt Paris-Vendôme. We are more than happy that you appreciated the professionalism of our teams, and the central location of our Parisian Palace. We would be delighted to welcome you again for another Parisian special stay.

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
レストランで忘れ物をしましたが、部屋に届いておりました。朝ごはんも美味しく、STAFFも皆さん暖かく、丁寧な対応していただきました!
於 2020 年 1 月住了 5 晚
Claudio Ceccherelli, General Manager 於 2020年1月29日回覆
Dear guest, Many thanks for taking the time to share with us your experience at Park Hyatt Paris-Vendôme. It is a pleasure to read that you appreciated the kindness of our staff and our professionalism. We would be delighted to serve you again during another Parisian stay. Best regards,

4/10 不太好

真實旅客

於 2020 年 1 月住了 4 晚
Claudio Ceccherelli, General Manager 於 2020年1月21日回覆
Dear Guest, Thank you very much for taking the time to share your experience at Park Hyatt Paris-Vendôme. We are more than happy that you enjoyed your stay. We are looking forward to warmly welcoming you back in a near future, and having the pleasure of serving you again. Most sincerely,