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棕櫚泉仙人掌飯店的評分

4 out of 5
棕櫚泉仙人掌飯店
1800 E Palm Canyon Drive, Palm Springs, CA

評論

7.6

不錯哦

10 分，有夠讚；1012 則評論中有 422 則" "
8 分，不錯哦；1012 則評論中有 208 則" "
6 分，一般般；1012 則評論中有 197 則" "
4 分，不太好；1012 則評論中有 104 則" "
2 分，很糟糕；1012 則評論中有 81 則" "

7.6/10

整潔度

8.2/10

員工素質

7.4/10

設施服務

7.2/10

住宿環境和硬體

7.6/10

環保程度

評論

8/10 不錯哦

HUI MIN

喜歡：整潔度
於 2023 年 12 月住了 2 晚
The Saguaro 於 2024年1月5日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon!Cheers!

6/10 一般般

Natalie

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
The AC don’t work in the hall ways or the elevator! So it was super hot
於 2024 年 5 月住了 1 晚
The Saguaro Palm Springs 於 2024年5月24日回覆
Natalie,Thank you for your feedback, we will inform our engineering team.

10/10 有夠讚

STACY

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
The Saguaro Palm Springs 於 2024年5月24日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

6/10 一般般

Dani

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was fine, parking fine, and restaurant was good too. However, the room above us was party central all night, both nights! We didn’t get much sleep.
於 2024 年 3 月住了 2 晚
The Saguaro Palm Springs 於 2024年5月24日回覆
Dear GuestI'm so sorry to see that you have had a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike.Feel free to contact management directly to further discuss.

10/10 有夠讚

Juan Miguel

喜歡：整潔度、員工素質和住宿環境和硬體
Omg it was amazing like it was feeling like I came out of Hollywood for how amazing this place is
於 2024 年 5 月住了 3 晚
The Saguaro Palm Springs 於 2024年5月24日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

6/10 一般般

Lina

團體旅遊
不喜歡：整潔度和住宿環境和硬體
I did not like the cleanliness & I did not like the fact that the hotel charged me 449$ for deposit fee, without notifying me. I still have not gotten my deposit back…
於 2024 年 5 月住了 1 晚
The Saguaro Palm Springs 於 2024年5月24日回覆
Dear GuestI'm so sorry to see that you have had a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike.Feel free to contact management directly to further discuss.

10/10 有夠讚

Erika

喜歡：整潔度、員工素質和住宿環境和硬體
Wonderful staff
於 2024 年 5 月住了 3 晚
The Saguaro Palm Springs 於 2024年5月24日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

6/10 一般般

Jonathan Mark

喜歡：整潔度
不喜歡：員工素質
於 2024 年 5 月住了 3 晚
The Saguaro Palm Springs 於 2024年5月24日回覆
Dear GuestI'm so sorry to see that you have had a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike.Feel free to contact management directly to further discuss.

10/10 有夠讚

Philip

喜歡：整潔度、員工素質和住宿環境和硬體
All was good. It was my birthday and Randy at the Front Desk went out of his way to block me a nice room in a great location! Thanks to him and the rest of the staff!😎
於 2024 年 5 月住了 3 晚
Alejandro 於 2024年5月11日回覆
Hi Philip,Thank you for taking the time to leave a review. We're excited to hear that Randy made you that much better! Be sure to come back and see us again real soon!

10/10 有夠讚

Brenda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was an amazing stay!
於 2024 年 5 月住了 1 晚
Alejandro 於 2024年5月9日回覆
Hi Brenda, Thank you for taking the time to leave a review. We're so excited you enjoyed your stay with us here at Saguaro Palm Springs. Be sure to come back and visit us again real soon!

10/10 有夠讚

Brianna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Such a cute hotel, it was perfect for my 13 year old daughter and I. Next time I would definitely try to book a room with a pool view though!
於 2024 年 5 月住了 3 晚
Alejandro 於 2024年5月9日回覆
Hi Brianna, Thank you for taking the time to leave a review. It's great to hear that you and your daughter enjoyed your stay here at Saguaro Palm Springs and are looking to come back! We'll be here waiting to offer you a colorful welcome back!Best,

8/10 不錯哦

Amanda

團體旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Really fun place. Great vibes. Cool people. Loved the pool, the hammocks, the ping pong in the lobby, the beautiful landscaping. Friendly staff. The cantina was cool. All great. HOWEVER. The hallways and rooms are truly gross. Smells like an old YMCA. Our curtains actually had dried blood on them. Our room was like an ancient Best Western someone painted over in purple and pink. Not updated at all, and more importantly, dirty. You don’t even want to go barefoot in your room, it’s bad. Fun place to meet people. Not clean.
於 2024 年 5 月住了 2 晚
The Saguaro 於 2024年5月7日回覆
Dear GuestI'm so sorry see that you have a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike. Feel free to contact management directly to the hotel to further discuss the details of your recent stay.

6/10 一般般

Jacqueline

喜歡：員工素質
不喜歡：整潔度
Very cute. Needs a little TLC.
於 2024 年 5 月住了 3 晚
The Saguaro 於 2024年5月7日回覆
Dear GuestI'm so sorry see that you have a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike.

8/10 不錯哦

ANDRE

喜歡：整潔度、員工素質和住宿環境和硬體
While the room was ok, we couldn’t obtain a second floor room, and therefore couldn’t sleep with the window open. Also, the resort fee seems excessive to us.
於 2024 年 4 月住了 2 晚
The Saguaro 於 2024年5月3日回覆
Dear GuestI'm so sorry to see that you have had a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike.

2/10 很糟糕

Ken

於 2024 年 4 月住了 1 晚
The Saguaro Palm Springs 於 2024年5月24日回覆
Dear GuestI'm so sorry to see that you have had a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike.Feel free to contact management directly to further discuss.

8/10 不錯哦

jason

於 2024 年 4 月住了 1 晚
The Saguaro Palm Springs 於 2024年5月24日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

6/10 一般般

Averie

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Staff was amazing
於 2024 年 4 月住了 2 晚
Alejandro 於 2024年5月4日回覆
Hi Averie,Thank you for taking the time to leave a review. We're glad that you enjoyed your stay with us and our staff. Be sure to come back and visit us again real soon!

10/10 有夠讚

Aleksandar

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pool area is fantastic. Good vibes at the hotel.
於 2024 年 4 月住了 2 晚
The Saguaro 於 2024年5月3日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

10/10 有夠讚

Stephanie

喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚
The Saguaro 於 2024年5月3日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

10/10 有夠讚

Helena

於 2024 年 4 月住了 3 晚
The Saguaro Palm Springs 於 2024年5月24日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

10/10 有夠讚

Rachel，Henderson

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fun, cute, quiet and quick trip
於 2024 年 4 月住了 1 晚
Alejandro 於 2024年4月28日回覆
Hi Rachel,Thank you for taking the time to leave a review. We're so glad you enjoyed your stay with us during your quick trip. Be sure to visit us again real soon!

10/10 有夠讚

Marlin

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Alejandro 於 2024年4月28日回覆
Hi Marlin, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

10/10 有夠讚

Robert

於 2024 年 4 月住了 1 晚
The Saguaro Palm Springs 於 2024年5月24日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

4/10 不太好

Dawnette

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
2 stars
於 2024 年 4 月住了 1 晚
Alejandro 於 2024年4月26日回覆
Hi Dawnette, Thank you so much for taking the time to provide us with such valuable feedback. I understand that you have had a less than favorable stay. I'd like to be the first to personally extend my sincerest apologies. We here at the Saguaro Palm Springs, want all of our guests to leave here with lasting memories. I would like to invite you to contact me here at the hotel to further discuss your recent stay. I want you to know that we value your comments and will make every possible attempt to better your experiences.

10/10 有夠讚

Brian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great vibe and party atmosphere.
於 2024 年 4 月住了 3 晚
Alejandro 於 2024年4月28日回覆
Hi Brian!Thank you so much for taking the time to leave us a review. We're so excited that you enjoyed your stay with us here at Saguaro. Be sure to come back and visit us again real soon!

10/10 有夠讚

Kailee

於 2024 年 4 月住了 1 晚
The Saguaro 於 2024年5月10日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon. Cheers!

10/10 有夠讚

Norvan

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lively, young, party atmosphere. Friendly staff. Great restaurant and bar on property.
於 2024 年 4 月住了 1 晚
Alejandro 於 2024年4月28日回覆
Hi Norvan,Thank you for taking the time to leave a review. We're excited to hear that you enjoyed the atmosphere, bar, and restaurant and overall that you enjoyed your stay with us here at Saguaro Palm Springs. Be sure to come back and visit us again real soon!

8/10 不錯哦

Jordyn

於 2024 年 4 月住了 2 晚
The Saguaro 於 2024年5月7日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

10/10 有夠讚

Alfredo

Lovely staff and beautiful property. We def will be back.
於 2024 年 4 月住了 1 晚
Alejandro 於 2024年4月28日回覆
Hi Alfredo, Thank you for taking the time to leave a review. We're so excited to hear that you enjoyed your stay with us here at Saguaro Palm Springs. We'll be here waiting to give you another warm and colorful welcome back!

8/10 不錯哦

Dan

於 2024 年 4 月住了 3 晚
The Saguaro 於 2024年5月7日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soon.Cheers!

10/10 有夠讚

Farah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Alejandro 於 2024年4月28日回覆
Hi Farrah, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 不錯哦

Claudette

Older building but rooms were clean
於 2024 年 4 月住了 3 晚
Alejandro 於 2024年4月28日回覆
Hi Claudette, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 不錯哦

Josh

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed this property; they upgraded my room upon check-in and the room was clean. There were pool parties daily and the front desk said they would be loud as a warning. However, I never noticed anything overly loud and enjoyed the pool view. My only negative is that there are no food/beverage options available after the restaurant closes. We wanted to pick up a Diet Coke for the room on the way back from being out and that wasn’t possible. The hotel would benefit from selling concessions etc from the desk. Overall, everything was great.
於 2024 年 4 月住了 3 晚
Alejandro 於 2024年4月28日回覆
Hi Josh,Thank you for taking the time to write a review. We're so excited to hear that you enjoyed your stay with us here at Saguaro Palm Springs. While we do have minbars in the rooms, we understand that a concession section in the lobby may be more convenient for our guests. Great news though, this has come up and we are currently researching options to hopefully add it in the near future. Thank you once again for taking the time to leave a review, be sure to visit us again real soon!

4/10 不太好

Tamara

團體旅遊
不喜歡：設施服務和住宿環境和硬體
The property is very old and dated. The walls were dirty. I was very disappointed for the price that I was charged. If I could have left without a penalty, I would have.
於 2024 年 4 月住了 2 晚
Alejandro 於 2024年4月19日回覆
Hi Tamara,Thank you for taking the time to write a review, we appreciate all feedback. We are sorry to hear that your stay was not to your expectations. We strive to provide the best possible experience for our guests, and it seems we do not accomplish this for you during your stay. I will make sure to pass along your comments to our team so they can discuss and act. If you have any questions, please feel free to reach out to one of the front desk managers on property. Best,

10/10 有夠讚

Collin

喜歡：整潔度和員工素質
於 2024 年 3 月住了 5 晚
The Saguaro Palm Springs 於 2024年4月12日回覆
Thank you for your feedback!

10/10 有夠讚

Kathleen

喜歡：整潔度、員工素質和住宿環境和硬體
We loved this hotel! Definitely will go back.
於 2024 年 4 月住了 1 晚
The Saguaro Palm Springs 於 2024年4月12日回覆
Thank you for your feedback!

8/10 不錯哦

Paola

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
The Saguaro Palm Springs 於 2024年4月12日回覆
Thank you for your feedback!

6/10 一般般

Dwight

家庭旅遊
Both inside and outside could be cleaner. Noisy most nights of our stay.
於 2024 年 4 月住了 4 晚
Alejandro 於 2024年4月19日回覆
Hi Dwight,Thank you for taking the time to write a review, we really appreciate the feedback. We will make sure to pass along your comments to our Director of Housekeeping, so they are made aware. We hope to give you a colorful welcome back real soon!Best,

10/10 有夠讚

Joseph

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
The Saguaro Palm Springs 於 2024年4月12日回覆
Thank you for your feedback!

10/10 有夠讚

Twyla

喜歡：整潔度和住宿環境和硬體
Every one was friendly.
於 2024 年 4 月住了 1 晚
The Saguaro Palm Springs 於 2024年4月12日回覆
Thank you for your feedback!

8/10 不錯哦

Robert

於 2024 年 3 月住了 1 晚
Alejandro 於 2024年4月28日回覆
Hi Robert, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 不錯哦

Erick

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Adequate parking. Fun atmosphere. Colorful. Not too busy (Monday -Wednesday). Lawn activities for guests (Cornhole and bocce ball). Music playing at pool area. Quality room service food ordered from in house restaurant. Feedback: in room carpet should be updated
於 2024 年 3 月住了 2 晚
Alejandro 於 2024年4月19日回覆
Thank you so much for taking the time to write this review. We are pleased to hear that you enjoyed your stay with us and hope to give you a colorful welcome back real soon!

10/10 有夠讚

Angela

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Alejandro 於 2024年3月31日回覆
Hi Angela, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

10/10 有夠讚

Bruce

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
Alejandro 於 2024年3月31日回覆
Hi Bruce! We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

10/10 有夠讚

Romina

喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 3 月住了 1 晚
Alejandro 於 2024年3月31日回覆
HI Romina! Thank you for taking the time to write a review. We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 不錯哦

andres

喜歡：整潔度和員工素質
於 2024 年 3 月住了 2 晚
The Saguaro 於 2024年3月29日回覆
Hello!Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Be sure to come back and visit us again real soonCheers!

10/10 有夠讚

Gregory

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Classic Palm Springs vibes. Great pool and hot tubs. Nice clean rooms and comfortable beds. A great stay.
於 2024 年 3 月住了 1 晚
Alejandro 於 2024年3月27日回覆
Hi Gregory, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 不錯哦

Brad

家庭旅遊, 親子旅遊
Good, food, fun pool for party.
於 2024 年 3 月住了 2 晚
Alejandro 於 2024年3月27日回覆
Hi Brad, We're so glad that you enjoyed your time with us here at the Saguaro Palm Springs, we hope to see you back real soon!

8/10 不錯哦

Alana

喜歡：整潔度、員工素質和住宿環境和硬體
Fun and vibrant. Staff were so nice and restaurant/pool were great.
於 2024 年 3 月住了 3 晚
The Saguaro Palm Springs 於 2024年3月23日回覆
Thank you for your feedback!

10/10 有夠讚

Geoffrey

於 2024 年 3 月住了 3 晚
The Saguaro Palm Springs 於 2024年4月12日回覆
Thank you for your feedback!