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貝斯特韋斯特普拉斯渥太華市中心飯店的評分

3 out of 5
貝斯特韋斯特普拉斯渥太華市中心飯店
1274 Carling Ave, Ottawa, ON

評論

8.8

有夠讚

10 分，有夠讚；1001 則評論中有 535 則" "
8 分，不錯哦；1001 則評論中有 339 則" "
6 分，一般般；1001 則評論中有 69 則" "
4 分，不太好；1001 則評論中有 25 則" "
2 分，很糟糕；1001 則評論中有 33 則" "

9.2/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

6/10 一般般

HB

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Unfortunately our first night we did not get much sleep due to an incident with a guest across from our room . Overall it is a good hotel, there is an EV charging station that you can charge your vehicle for three hours for free. The restaurant onsite was good and the rooms were clean. I don’t recommend getting rooms on the first floor, there is too much noise from the street.
於 2024 年 4 月住了 2 晚
Cheng 於 2024年5月1日回覆
Dear HB,Thank you for taking your time post a review. Many thanks for the comment about the tasty meals and service received in Cafe 1274. and I am sorry that you did not have good sleep on your first night due to the noise from the street. I am glad that you did enjoyed our complientry EV charging station. Looking forward to see you again soon. Thanks

10/10 有夠讚

Xu

喜歡：整潔度、員工素質和住宿環境和硬體
Very Good
於 2024 年 4 月住了 4 晚
Cheng 於 2024年5月1日回覆
Dear Xu,Thanks for staying with us. I am glad to hear that you had a very good stay. We appreciate your feedback and looking forward to see you again soon!

8/10 不錯哦

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月29日回覆
Dear Paul,Thanks for staying with us. We appreciate your feedback!

2/10 很糟糕

Tonjad

喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Room was next to parking lot where people were partying, I called multiple times as it was so loud and smoke filled room even with windows closed. They moved me finally at 12am, but very terrible experience.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月26日回覆
Dear Tonjad, Thanks for taking the time to post a review. I am very sorry guests outside were loud and caused a disturbance. I am glad the front desk were able to move you to a quieter room, where you could be more comfortable. Thank you,

8/10 不錯哦

Brendon

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location. Price was ok. Checking in was easy.
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月26日回覆
Dear Brendon,Thank you for taking your time post a review. I am glad that you had an enjoyable stay and found out our location is good. Looking forward to see you again soon. Thanks

8/10 不錯哦

jay

商務旅客
喜歡：整潔度、員工素質和設施服務
Hotel was ok ,located in a pretty run down area, 1 restaurant to eat at which was in the basement of the hotel but the food was pretty good. some of the guest were pretty sketchy. Oh decent gym with modern equipment.
於 2024 年 4 月住了 3 晚
Cheng 於 2024年4月29日回覆
Dear Jay,Thank you for taking your time post a review. Many thanks for the great comments about the tasty meals and service received in Cafe 1274. I am glad that you enjoyed our gym. Hopefully see you again soon. Thanks.

4/10 不太好

Johannie

喜歡：整潔度
不喜歡：住宿環境和硬體
This wasn’t a comfortable stay. Won’t be staying here again.
於 2024 年 4 月住了 1 晚
Hotel management 於 2024年4月26日回覆
Dear Johannie, Thank you for taking the time to post a review. I am very sorry you were not completely satisfied with your stay. if you would like to speak further about it. Please contact the hotel directly. Thank you,

8/10 不錯哦

Koon Han

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Decent price. Somewhat central location. Access to bus stops
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Damani

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice stay
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月26日回覆
Dear Damani,Thanks for staying with us. We appreciate your feedback and I am glad to hear that you had a nice stay! Thanks.

8/10 不錯哦

MICHAEL

喜歡：整潔度、員工素質和設施服務
Parking spaces too crowded
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月24日回覆
Dear Michael,Thank you for taking your time post a review. I am sorry to hear that you found our parking lot was crowded during your stay. I am not sure if you check out our parking lot at back. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 有夠讚

Wade

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月26日回覆
Dear Wade,Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Danielle

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
well located and all the parking spaces
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月23日回覆
Dear Danielle,Thanks for staying with us. Thank you for all the comments about our location and parking spaces. We appreciate your feedback and looking forward to see you again soon! Thank you.

8/10 不錯哦

Joan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I didn’t like that when I had to extend my stay the rates changed significantly.
於 2024 年 4 月住了 3 晚
Hotel Management 於 2024年4月24日回覆
Dear Joan, Thank you for taking your time post a review. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯哦

Preston，Chisasibi

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Only complaint was AC was not working well
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月22日回覆
Dear Preston,Thanks for staying with us. We appreciate your feedback, and hopefully will see you again soon. Thanks.

8/10 不錯哦

Brian

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Need more staff for food service.
於 2024 年 4 月住了 3 晚
Hotel Management 於 2024年4月22日回覆
Dear Brian,Thank you for taking your time post a review. We appreciate your feedback, and your comment about restaurant has been forward to Cafe 1274 for review. Thank you.

10/10 有夠讚

Anand

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place l, nice little restaurant in the lower floor
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月22日回覆
Dear Anand,Thanks for staying with us. We appreciate your feedback, and looking forward to see you again soon. Thanks.

10/10 有夠讚

Monique，Richmond Hill

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Cheng 於 2024年4月22日回覆
Dear Monique,Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Marc

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great place to stay, the 1274 cafe has great food and friendly staff. Will definitely return
於 2024 年 4 月住了 2 晚
Cheng 於 2024年4月22日回覆
Dear Marc,Thanks for staying with us. We appreciate your feedback, and thank you for all the wonderful comment about Cafe 1274. We are looking forward to see you again soon. Thanks.

8/10 不錯哦

Natalie

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Only had to stay for one night but did the trick, checkin was east and friendly and the rooms were clean!
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月22日回覆
Dear Natalie,Thanks for staying with us. We appreciate your feedback, and looking forward to see you again soon. Thanks.

10/10 有夠讚

Stephanie

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a bit expensive for one night, the restaurant food was tasty but expensive for the portions. Aside from that, it was excellent.
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月15日回覆
Dear Stephanie,Thanks for staying with us. We appreciate your feedback, and looking forward to see you again soon. Thank you.

8/10 不錯哦

Marie-Pier

情侶出遊
喜歡：整潔度
Broken elevator
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月15日回覆
Dear Marie-Pier,Thanks for staying with us. We appreciate your feedback and I am sorry that you had hard time when our elevator was out of service suddenly. Hopefully, you will consider stay with us again. Thank you.

10/10 有夠讚

Amy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, upgraded my room since their King size room is under renovation. Good location, very close to the highway and the room is quiet. Free parking! Great experience, recommend.
於 2024 年 4 月住了 1 晚
Cheng C 於 2024年4月15日回覆
Dear Amy,Thank you for taking your time post a review. I am glad to hear that you had an enjoyable stay, and found out our location is good, and room is quiet. Looking forward to see you again soon when you next time visiting Ottawa. Thanks.

8/10 不錯哦

Danny

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月15日回覆
Dear Danny,Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Yoshi

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff!
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月12日回覆
Dear Yoshi,Thank you for taking your post a review. I am glad to hear that you enjoyed your stay and found out our staff are very friendly. Thanks.

10/10 有夠讚

Jenna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月15日回覆
Dear Jenna,Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

William John

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Stayed here many times always a great experience
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月12日回覆
Dear William John,Thank you for taking your time post a review. I am glad to hear that you enjoyed your stay as one of our loyal repeat guests. Looking forward to see you again soon when you next time visiting Ottawa. Thanks.

10/10 有夠讚

Filippo

喜歡：整潔度、員工素質和住宿環境和硬體
The area located
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月12日回覆
Dear Fillippo,Thank you for your lovely review. I am glad that you enjoyed your stay and found out our location is convenient for you. Thank you.

6/10 一般般

Katherine

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月12日回覆
Dear Katherine,Thank you for your review. We appreciate your feedback.

10/10 有夠讚

james

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
location
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月9日回覆
Dear James,Thank you for your amazing review. I am glad that you had an enjoyable stay and found out our location is convenient as you needed. Looking forward to see you again soon! Cheers.

10/10 有夠讚

Roger

商務旅客
喜歡：整潔度和住宿環境和硬體
Clean, kind service
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月9日回覆
Dear Roger,Thank you for taking your time post a review. I am glad to hear that you enjoyed your stay. Many thanks for all the lovely comments about our clean and kind service. Looking forward to see you again soon. Thanks.

10/10 有夠讚

Inga Aksayuk

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to the heart institute was a big plus for me.
於 2024 年 4 月住了 3 晚
Cheng 於 2024年4月9日回覆
Dear Inga Aksayuk,Thank you for taking your time post a review. I am glad to hear that you enjoyed your stay, and found out our location is convenient as you needed. Looking forward to see you again soon. Thanks.

6/10 一般般

Dave

家庭旅遊
喜歡：整潔度和員工素質
The television was minimal. Should have more television channels.
於 2024 年 3 月住了 7 晚
Hotel Management 於 2024年4月9日回覆
Dear Dave, Thank you for taking your time post a review. We appreciate your feedback, and looking forward to see you again. Thanks.

10/10 有夠讚

Susan

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and nice
於 2024 年 3 月住了 3 晚
Cheng 於 2024年4月9日回覆
Dear Susan,Thank you for your amazing review. I am glad to hear that you enjoyed your stay, and find out our hotel is very clean and nice. Looking forward to see you again soon. Thanks.

8/10 不錯哦

Maxime

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Merci.
於 2024 年 2 月住了 1 晚
Cheng 於 2024年4月9日回覆
Dear Maxime,Thank you for taking your time post a review. I am glad to hear that you enjoyed your stay. Can't wait to see you again when you next time in Ottawa. Thanks.

8/10 不錯哦

Tycho

於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月26日回覆
Dear Tycho,Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Celine

商務旅客
喜歡：設施服務
Nice clean room.
於 2024 年 3 月住了 4 晚
Cheng 於 2024年4月9日回覆
Dear Celine,Thank you for taking your time post a review. I am glad to hear that you enjoyed your stay. Many thanks for all the lovely comments about our nice clean room. Looking forward to see you again soon. Thanks.

6/10 一般般

Dallas

喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
Rooms didn’t feel clean. Hair in the bed, shower, and in the towels. Hallways were very loud. But front desk were very nice and AC/heating was good. Bed 3/5.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月4日回覆
Dear Dallas,Thank you for taking your time post a review. I am very sorry there was hair found in your room. Your comments have been forwarded to the housekeeping manager for review and follow up. I am glad to hear that you found out our staff were very nice and AC/heating was good. Thank you.

10/10 有夠讚

Gillian

於 2024 年 3 月住了 5 晚
Cheng 於 2024年4月23日回覆
Dear Gillian,Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Anthony John

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very satisfied
於 2024 年 4 月住了 1 晚
Cheng 於 2024年4月3日回覆
Dear Anthony,Thank you for taking your time post a review. I am glad to hear that you had a very satisfied stay. We are looking forward to see you again soon. Thanks.

8/10 不錯哦

chastine

情侶出遊
This is our 2nd time staying at this hotel for 2 nights stay. This time, the place has been somewhat renovated. The room we stayed at was partially refaced with floors and fresh paint. Newer bed frame and other room furnitures. Love this place because it’s in a quieter area but can easily access downtown Ottawa. The only negative thing I can say about is that bathroom was lacking exhaust as the room is a regular size. I do recommend staying at this place especially for a short stay.
於 2024 年 3 月住了 2 晚
Cheng 於 2024年4月2日回覆
Dear Chastine,Thank you for taking your time post a review. I am glad to hear that you had an enjoyable stay and found out our location is convenient to access downtown Ottawa. We are looking forward to see you again soon on your next trips to Ottawa. Thanks.

10/10 有夠讚

Ivaan

喜歡：整潔度、員工素質和住宿環境和硬體
Limited times for gym until 10pm.
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年4月1日回覆
Dear lvaan,Thank you for taking your time post a review. Your feedback for the hours for gym has been forward to the front office manager for review and follow up and we are looking forward to see you again. Thanks.

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent
於 2024 年 3 月住了 1 晚
Cheng 於 2024年4月1日回覆
Dear Mark,Thank you for taking your time post a review, we appreciate your feedback and looking forward to see you again soon. Thanks.

10/10 有夠讚

Julie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff would courteous and friendly. The room was beautiful and spotless.
於 2024 年 3 月住了 1 晚
Cheng 於 2024年4月1日回覆
Dear Julie,Thank you for taking your time post a review. I am glad to hear that you had an enjoyable stay and found out our staffs are friendly, and room was beautiful and spotless. Looking forward to see you again soon when you next time visiting Ottawa. Thanks.

8/10 不錯哦

Deepak

於 2024 年 3 月住了 1 晚
Cheng 於 2024年4月15日回覆
Dear Deepak,Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Marc

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A little dated. Still clean and reasonable rates.
於 2024 年 3 月住了 3 晚
Cheng 於 2024年3月26日回覆
Dear Marc,Thank you for your lovely review. We are appreciate your feedback and looking forward to see you again soon! Cheers.

10/10 有夠讚

Brent

於 2024 年 1 月住了 1 晚
Cheng 於 2024年3月27日回覆
Dear Brent,Thank you for taking your time post a review for your stay. We appreciate your feedback and looking forward to see you again soon. Thanks.

8/10 不錯哦

Kathyrn

商務旅客
喜歡：整潔度和員工素質
Good price for value.
於 2024 年 3 月住了 2 晚
Cheng 於 2024年4月12日回覆
Dear Kathyrn,Thank you for your review. It's glad to hear that you enjoyed your stay. Looking forward to see you again soon. Thank you.

10/10 有夠讚

Helene

喜歡：整潔度、員工素質和住宿環境和硬體
Very good
於 2024 年 3 月住了 1 晚
Cheng 於 2024年3月26日回覆
Dear Helene,Thank you for taking your time post a review. I am glad to hear that you had great stay. We are looking forward to see you again soon, Thanks.

10/10 有夠讚

Wilma

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice room, very helpful staff
於 2024 年 3 月住了 2 晚
Cheng 於 2024年3月25日回覆
Dear Wilma,Thank you for your amazing review. I am glad to hear that you had an enjoyable stay and found out our room is nice, and staffs are very helpful. Looking forward to see you again soon. Thanks.

8/10 不錯哦

Samer

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Cheng 於 2024年3月25日回覆
Dear Samer, Thank you for taking your time post a review. We appreciate your feedback and looking forward to see you again soon. Thanks.