酒廊

大阪三井花園頂级飯店的評分

4 out of 5
大阪三井花園頂级飯店
3-4-15 Nakanoshima, Kita-ku, Osaka, Osaka-fu

評論

9.2

太棒了

10 分,有夠讚;1000 則評論中有 642 則" "
8 分,不錯哦;1000 則評論中有 290 則" "
6 分,一般般;1000 則評論中有 39 則" "
4 分,不太好;1000 則評論中有 14 則" "
2 分,很糟糕;1000 則評論中有 15 則" "

9.4/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

PIHSIA

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
第二次入住,很滿意。 大浴場乾淨很舒服,飯店有接駁車至大阪車站。 很棒的服務! 下次會再選擇入住!
於 2024 年 4 月住了 1 晚
三井ガーデンホテル大阪プレミア 宿泊支配人 於 2024年4月22日回覆
Thank you for staying with us at Mitsui Garden Hotel Osaka Premier and we appreciate your detailed review of our hotel.We are very happy to know that you were satisfied with your stay.We certainly hope that your time at Mitsui Garden Hotel Osaka Premier was a memorable one and look forward to welcoming you back in the future.Front Office Manager

10/10 有夠讚

Chi-Chung

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very Comfortable
於 2024 年 4 月住了 2 晚
三井ガーデンホテル大阪プレミア 宿泊支配人 於 2024年4月12日回覆
Thank you very much for staying at Mitsui Garden Hotel Osaka Premier.In addition, we would like to thank you again for your opinions, despite your busy schedule.We are very happy to hear that you are satisfied with your stay.The next time you use it, all the staff will do their best to make your stay even more comfortable.Once again, thank you very much for choosing our hotel from among the many hotels. We look forward to seeing you again.

10/10 有夠讚

Kar Yin Ian

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Service was good. Great location
於 2024 年 2 月住了 1 晚
三井ガーデンホテル大阪プレミア 宿泊支配人 於 2024年3月5日回覆
Thank you for staying with us at Mitsui Garden Hotel Osaka Premier and we appreciate your detailed review of our hotel.We are very happy to know that you were satisfied with your stay.We certainly hope that your time at Mitsui Garden Hotel Osaka Premier was a memorable one and look forward to welcoming you back in the future.Front Office Manager

8/10 不錯哦

Wai Ling

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚

8/10 不錯哦

HungPin

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚
Front office manager 於 2024年2月3日回覆
Thank you very much for staying at our hotel. Also, thank you for posting with a high rating.We will continue to strive to ensure that all our guests are satisfied with their stay experience at our hotel. Please make a reservation at our hotel for your next stay.

2/10 很糟糕

Mohammad

於 2024 年 1 月住了 3 晚
Front office manager 於 2024年2月3日回覆
Thank you very much for staying at Mitsui Garden Hotel Osaka Premier.We would also like to thank you for taking your valuable time to provide us with your feedback.However, we are very sorry that we were unable to meet your expectations regarding service experience.We will strive to improve our services with the aim of creating a facility that will satisfy many customers.If you have the opportunity, we hope that you will use Mitsui Garden Hotel Osaka Premier again.

8/10 不錯哦

HOI YAN

喜歡:整潔度、員工素質和住宿環境和硬體
寧靜舒適,距離最近地鐵站出口8-10分鐘步程,隔壁有7-11,但因位處文化商業地區,假日期間相對周邊配套有限。
於 2023 年 12 月住了 4 晚
三井ガーデンホテル大阪プレミア 宿泊支配人 於 2024年1月10日回覆
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.Front Office Manager

6/10 一般般

CHUN HIM

家庭旅遊
喜歡:員工素質
Small room
The room was much smaller than the website photos, and I could barely open my suitcase. But fortunately the front desk staff are very nice
於 2023 年 12 月住了 3 晚
Front office manager 於 2024年2月3日回覆
Thank you very much for staying at Mitsui Garden Hotel Osaka Premier.We would also like to thank you for taking your valuable time to provide us with your feedback.However, we are very sorry that we were unable to meet your expectations regarding Room size.It is well known that Japanese hotels have smaller guest rooms compared to hotels overseas, but We believe that the guest rooms at our hotel are larger than the average Japanese Hotels guest room. However, regarding the areas where our facilities did not meet your expectations, we will continue to work hard to ensure that you are satisfied with our staff's service.we hope that you will use Mitsui Garden Hotel Osaka Premier again.

10/10 有夠讚

Wan See Jocelyn

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Front office manager 於 2024年2月3日回覆
Thank you very much for staying at our hotel. Also, thank you for posting with a high rating.We will continue to strive to ensure that all our guests are satisfied with their stay experience at our hotel. Please make a reservation at our hotel for your next stay.

8/10 不錯哦

Chui Shan

於 2023 年 12 月住了 4 晚
宿泊支配人 於 2024年1月6日回覆
この度は三井ガーデンホテル大阪プレミアをご利用いただきまして、誠にありがとうございます。また、お忙しいにもかかわりませず、高評価をつけてくださいましたこと重ねて感謝いたします。私どもは、お客様からのご意見ひとつひとつを大切に、日々のサービス向上に努めております。ご滞在中にお気づきになられた点や、気になる点がございましたら、今後のサービス向上にもつながりますので、ご意見いただきましたら幸いでございます。改めまして、この度は数あるホテルの中から私どもの三井ガーデンホテル大阪プレミアをお選びいただきましたこと、御礼申し上げます。またのお越しをスタッフ一同心よりお待ち申し上げております。宿泊支配人

10/10 有夠讚

Billie

於 2023 年 12 月住了 4 晚
Front office manager 於 2024年2月3日回覆
Thank you very much for staying at our hotel. Also, thank you for posting with a high rating.We will continue to strive to ensure that all our guests are satisfied with their stay experience at our hotel. Please make a reservation at our hotel for your next stay.

10/10 有夠讚

wing chi

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
宿泊支配人 於 2024年1月6日回覆
この度は三井ガーデンホテル大阪プレミアへご宿泊いただきまして誠にありがとうございます。また、ご多忙にもかかわりませず、ご意見を頂戴し重ねて御礼申し上げます。今回のお宿泊においては、ご満足いただけたご様子と伺え、私どもも大変嬉しく思います。次回ご利用いただける際には、更に快適にお過ごしいただけるよう、スタッフ一同益々精進して参ります。改めまして、数あるホテルから私どものホテルをお選びいただきまして誠にありがとうございます。次回大阪への機会がございましたら、是非再度ご利用いただけましたら幸いでございます。宿泊支配人

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店整體不錯,有小浴場、宵夜空間很棒。唯一可惜的是並非熱鬧的大站,到重要景點都需要花時間轉車,且走去車站稍微需要找路,拖行李箱時不大方便。
於 2023 年 12 月住了 1 晚
Front office manager 於 2023年12月16日回覆
Thank you very much for staying at our hotel. Also, thank you for posting with a high rating.We will continue to strive to ensure that all our guests are satisfied with their stay experience at our hotel. Please make a reservation at our hotel for your next stay.

8/10 不錯哦

TIK LAM

喜歡:整潔度、員工素質和住宿環境和硬體
very good
於 2023 年 11 月住了 6 晚
三井ガーデンホテル大阪プレミア 宿泊支配人 於 2023年12月6日回覆
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.Front Office Manager

10/10 有夠讚

TSZ CHING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 4 晚
Front office manager 於 2023年12月16日回覆
Thank you very much for staying at our hotel. Also, thank you for posting with a high rating.We will continue to strive to ensure that all our guests are satisfied with their stay experience at our hotel. Please make a reservation at our hotel for your next stay.

10/10 有夠讚

Chun kit

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 5 晚
Front office manager 於 2023年12月16日回覆
Thank you very much for staying at our hotel. Also, thank you for posting with a high rating.We will continue to strive to ensure that all our guests are satisfied with their stay experience at our hotel. Please make a reservation at our hotel for your next stay.

10/10 有夠讚

Leung Chiu Chun

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good hotel
於 2023 年 10 月住了 3 晚
三井ガーデンホテル大阪プレミア 宿泊支配人 於 2023年11月1日回覆
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.Front Office Manager

10/10 有夠讚

Ku Kai

於 2023 年 10 月住了 2 晚
Front office manager 於 2023年12月16日回覆
Thank you very much for staying at our hotel. Also, thank you for posting with a high rating.We will continue to strive to ensure that all our guests are satisfied with their stay experience at our hotel. Please make a reservation at our hotel for your next stay.

10/10 有夠讚

JIN-LONG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 8 晚
Front office manager 於 2023年12月16日回覆
Thank you very much for staying at our hotel. Also, thank you for posting with a high rating.We will continue to strive to ensure that all our guests are satisfied with their stay experience at our hotel. Please make a reservation at our hotel for your next stay.

10/10 有夠讚

Billie

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2023 年 10 月住了 1 晚
三井ガーデンホテル大阪プレミア 宿泊支配人 於 2023年10月27日回覆
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.Front Office Manager

8/10 不錯哦

Joyce

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Front office manager 於 2023年12月16日回覆
Thank you very much for staying at our hotel. Also, thank you for posting with a high rating.We will continue to strive to ensure that all our guests are satisfied with their stay experience at our hotel. Please make a reservation at our hotel for your next stay.

8/10 不錯哦

Kin Wah

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚
accommodation manager 於 2023年5月27日回覆
Thank you for staying at Mitsui Garden Hotel Osaka Premier.We would also like to thank you for taking the time out of your busy schedule to give us your feedback on your stay.We are very happy to hear that you were generally satisfied with your stay.All the hotel staff will continue to strive to be a hotel where you can spend a safe, secure and comfortable stay from the customer's point of view.We are looking forward to seeing you again.

8/10 不錯哦

Chun Bong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 2 晚
accommodation manager 於 2023年5月27日回覆
Thank you for staying at Mitsui Garden Hotel Osaka Premier.We would also like to thank you for taking the time out of your busy schedule to give us your feedback on your stay.We are very happy to hear that you were generally satisfied with your stay.All the hotel staff will continue to strive to be a hotel where you can spend a safe, secure and comfortable stay from the customer's point of view.We are looking forward to seeing you again.

10/10 有夠讚

pihsia

於 2023 年 3 月住了 2 晚
Front office manager 於 2023年12月16日回覆
Thank you very much for staying at our hotel. Also, thank you for posting with a high rating.We will continue to strive to ensure that all our guests are satisfied with their stay experience at our hotel. Please make a reservation at our hotel for your next stay.

8/10 不錯哦

Kin Wah

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 3 晚
宿泊支配人 於 2022年12月25日回覆
先日は三井ガーデンホテル大阪プレミアにご宿泊頂き、誠にありがとうございました。貴重なお時間を割いてご評価いただきましたことに重ねて御礼申し上げます。今後はより良い評価をいただけますよう、精進を重ねてまいります。またのご利用をご検討いただけますと幸いでございます。

8/10 不錯哦

真實旅客

於 2020 年 1 月住了 4 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
精巧的飯店, 櫃台人員親切, 春假期間客群主要是大陸旅客, 到大阪車站提供接撥車
於 2020 年 1 月住了 1 晚

10/10 有夠讚

Yat Lun Ronald

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good for all
Excellent hotel
於 2019 年 12 月住了 3 晚
Front Office Manager 於 2019年12月27日回覆
Thank you for choosing to stay with us at Mitsui Garden Hotel Osaka Premier and taking your time to write comment for your recent stay. We are very happy to know that you enjoyed staying with us. Once again, we appreciate for your valuable comment and we will continue our efforts to provide the best service for our guests. We are looking forward to welcoming you back on your next visit to Osaka. Yours Sincerely, Front Office Manager

4/10 不太好

Pui Yan

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
失望之選
開始有點殘舊, 床有野咬, 明顯清潔做得不好周圍都是塵埃, 附近沒有什麼好吃。 地點不是網評那樣方便, 比起三星酒店更差。
於 2019 年 5 月住了 2 晚
Front Office Manager 於 2019年10月24日回覆
Thank you for staying at Mitsui Garden Hotel Osaka Premier and taking the time to provide the review for your stay. With reference to the cleanliness, please accept our sincere apologies for lack of attention from our housekeeping staff. We do have ongoing training programs for the housekeeping service standards since your satisfaction is extreamely important to us, but we are sorry we failed in your case. Once again, we thank you for your honest feedback as it helps us a lot in improving our service. We know you have many choices when it comes to hotels and it is our hope that you will give us the opportunitiy to serve you bettrer on your next stay and restore your faith in us. Front Office Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 1 晚

10/10 有夠讚

TING YA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The best choice!
Relax and comfortable!
於 2019 年 7 月住了 3 晚
Front Office Manager 於 2019年8月11日回覆
We thank you for staying at Mitsui Garden Hotel Osaka Premier and taking the time to share your review for your recent stay. We are glad to know that you were satisfied with our service very much, and stay comfortable. We will continue to provide the best service to all our guests. If you have any chances to visit Osaka, we are very much looking forward to welcoming you again. Sincerely Yours, Front Office Manager

8/10 不錯哦

ZoeChen

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Pretty good
於 2019 年 2 月住了 4 晚
Front Office Manager 於 2019年6月18日回覆
Thank you very much for having stayed at Mitsui Garden Hotel Osaka Premier, and sharing you recent experience with us. It is our greatest pleasure to realize that you have enjoyed the stay. We are very much looking forward to your next stay with us. Regards,

8/10 不錯哦

Wenwen

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
住宿 設備都很好 溫泉 果汁bar都不錯 只是check in 員工 不太熱情理我們 也不知道是否輪到我們 但整體住宿 ok 飯店地點也可以
於 2018 年 4 月住了 4 晚
Front Office Manager 於 2019年6月11日回覆
Thank you very much for your taking the time to write about your recent stay at Mitsui Garden Hotel Osaka Premier. We are glad that you have enjoyed the spa and the lounge on the top floor. On the other hand, we regret that check in experience was not good enough for what you have expected. We will continue our effort to provide the best service for our guests. We sincerely appreciate your feedback, and hope to have an opportunity to welcome you again.

8/10 不錯哦

ZoeChen,Taipei,Taiwan

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
地點很棒,只有泡澡設施能再多一點就很完美了。
於 2019 年 4 月住了 5 晚
Front Office Manager 於 2019年5月15日回覆
Thank you very much for taking time to provide us with your comment. We are very sorry to hear that the spa did not meet your expectation. Also please be informed that Mitsui Garden Osaka Premier is in the process of refurbishment over an extended period of time and we are certain that it will improve the situation. We will continue our efforts to provide the best service for the guests and are looking forward to welcome you back again very soon. Sincerely Yours, Front Office Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice location and staff super nice and professional
於 2019 年 4 月住了 5 晚
Front Office Manager 於 2019年4月23日回覆
Comment: Nice location and staff super nice and professional Thank you very much for taking the time to provide us with your valuable comment. Our staff takes great pride in consistently offering an exceptional experience to our guests. We sincerely appreciate the comment you gave us. Certainly hope you will choose to stay with us again very soon. Sincerely Yours, Front Office Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good spa and pool
於 2019 年 4 月住了 2 晚
Front Office Manager 於 2019年4月20日回覆
Thank you very much for taking time to provide us with your comment. We will continue our efforts to provide the best service for the guests and are looking forward to welcome you back again very soon. Sincerely Yours, Front Office Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間很漂亮浴室很棒
接駁車蠻方便,即使沒搭到接駁車步行至肥後橋站也沒有想像中遠,附近還有便利商店跟星巴克,房間明亮乾淨,浴室很大,但旺季的價格很高~
於 2019 年 4 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 13 晚

10/10 有夠讚

BeckyTsui

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are helpful. Room facilities still kept in good condition. Situated at quiet environment
於 2019 年 3 月住了 2 晚
Front Office Manager 於 2019年5月11日回覆
Thank you for staying at Mitsui Garden Hotel Osaka Premier and taking the time to provide the review for your stay. We are glad to know that you were satisfied with our staff services. If you have any chance to be back to Osaka area, we are looking forward to welcoming you again. Sincerely Yours, Front Office Manager

10/10 有夠讚

JIA-YANG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店高級 房間舒適 交通比想像便利
飯店新穎高級 浴場大整潔 備品齊全高級 交通網友雖說不好 但其實選對出口—美術館 只要5分鐘內。極推
於 2019 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊, 商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
交通方便(肥後橋站)步行數分鐘到達,洒店環境清靜,床辱鬆軟,需要改善,附近亦有數間有質素的餐廳。鄰近亦有美術館。
於 2019 年 2 月住了 5 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
房間不大, 但整潔且氣氛溫馨, 該有的都有. 唯一缺點就是離地鐵站稍微有點距離, 雖然往返大板車站接駁車班次不少, 但對自由行來說還是有些許不便.
於 2019 年 1 月住了 16 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 1 月住了 9 晚

8/10 不錯哦

Lap Lai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 4 晚

8/10 不錯哦

Steven

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel near by the train station and convenience store. And the staff is helpful. I will stay again if i go to Osaka next time.
於 2019 年 1 月住了 2 晚
Front Office Manager 於 2019年1月19日回覆
Thank you for staying at Mitsui Garden Hotel Osaka Premier and taking the time to share the experience for your recent stay. We are glad to realize that you were satisfied with our service and facilities. If you have any chance to visit Osaka with your family and frineds, we are very much looking forward to welcoming you back again. Sincerely Yours, Mitsui Garden Hotel Osaka Premier Front Office Manager

10/10 有夠讚

真實旅客

於 2019 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚

6/10 一般般

C

just OK,not good in transportation to shopping centre
於 2018 年 11 月住了 3 晚
Front Office Manager 於 2018年12月6日回覆
Thank you very much for your staying at Mitsui Garden Hotel Osaka Premier and taking your time to share your comment for other readers. As you know, our hotel is located in business district (not shopping area), but we have a shuttle bus that runs between JR Osaka station and hotel. It will be useful and easy to access Osaka main area that is inclusive shopping area. We hope you guests use it and enjoy their travelling in Osaka city. We look forward to welcoming you back again in near future.l Sincerely yours, Mitsui Garden Hotel Osaka Premier

6/10 一般般

Sum yuen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
除了服務態度其他都幾好
環境不錯但服務態度極差
於 2018 年 11 月住了 4 晚