4 座室外游泳池,提供遮陽小屋 (付費)和泳池遮陽傘

奧蘭多神秘沙丘希爾頓分時度假俱樂部的評分

3.5 out of 5
奧蘭多神秘沙丘希爾頓分時度假俱樂部
7600 Mystic Dunes Lane, Kissimmee, FL

評論

8.8

有夠讚

10 分,有夠讚;3163 則評論中有 2076 則" "
8 分,不錯哦;3163 則評論中有 605 則" "
6 分,一般般;3163 則評論中有 238 則" "
4 分,不太好;3163 則評論中有 122 則" "
2 分,很糟糕;3163 則評論中有 122 則" "

9.0/10

整潔度

9.0/10

員工素質

9.0/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Yilin

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love this hotel
於 2022 年 8 月住了 1 晚
ShMayes 於 2022年8月11日回覆
Thank you for your feedback. We appreciate you!

10/10 有夠讚

Ashely

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was clean and quiet
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Andrea

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The grounds of the property were beautiful, and the Staff and service was great!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Julius

親子旅遊
Amazing service and me and my son love the property and amenities.
於 2024 年 5 月住了 2 晚
MDR 於 2024年5月28日回覆
Glad you had fun. Hope to see you soon

10/10 有夠讚

Clariann

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place, will definitely be back.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Belkis

家庭旅遊, 親子旅遊
喜歡:員工素質
Besides of what I’ve been handling with Lori ,rose and Mr Villanueva I believe they deserve loyal returning guests you have us for sure ! Thank you for all you help but pls get those acs fixed as well. 🙏 5 stars earned
於 2024 年 5 月住了 3 晚
MDR 於 2024年5月28日回覆
Thank you for your feedback. Hope to see you again soon

10/10 有夠讚

Anissa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really in enjoyed our stay. Felt the comfort or home. We will return.
於 2024 年 5 月住了 3 晚
MDR 於 2024年5月28日回覆
Thats great to heard. We hope to see you again

8/10 不錯哦

Barbara

親子旅遊
喜歡:員工素質和設施服務
The room wasn't very clean on my check in. I had to wipe down things. There was hair on walls and toilet. Dried food on cabinets in kitchen. Light switches dirty and bedroom door had something red dried on it.
於 2024 年 5 月住了 3 晚
MDR 於 2024年5月28日回覆
I do apologize for your inconvenience during your stay.

6/10 一般般

John

不喜歡:整潔度
Accommodations were good but the bathroom had a urine smell and I called about it but no one came to try to clean it.
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Jeanette

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice landscaping, clean rooms friendly staff easy check in. Would stay again
於 2024 年 5 月住了 4 晚
MDR 於 2024年5月28日回覆
Great to hear hope you return soon

10/10 有夠讚

anthony

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Beatriz

親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Great location. Found blood in one of the bed sheets
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Hyun

喜歡:整潔度、員工素質和住宿環境和硬體
Closed to many famous areas
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Suad

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We had a wonderful time
於 2024 年 5 月住了 3 晚

10/10 有夠讚

CRISTINA

喜歡:整潔度、員工素質和住宿環境和硬體
Absolutely wonderful
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Jessica

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Ted

情侶出遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
It was ok
於 2024 年 5 月住了 3 晚
Front Desk 於 2024年5月27日回覆
Thank you for taking the time to share feedback regarding your experience. Our goal is to ensure that our valued guests receive our very best service and we are truly sorry to see that we did not earn an outstanding rating in all aspects of your stay. Rest assured, your feedback is important to us and will be used to aid in improving our services and offerings. Thank you again for your comments and we hope that you will provide us a future opportunity to fully exceed all of your expectations.

10/10 有夠讚

RICHARD

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Vey quiet property, the staff very nice and the areas is beautiful
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年5月27日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 有夠讚

Yaquelin

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We will definitely be back to stay here again.
於 2024 年 5 月住了 4 晚
Front Desk 於 2024年5月27日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

6/10 一般般

Robert

親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
不喜歡:整潔度
Desk staff is accommodating. Don't appreciate the parking pass system.
於 2024 年 4 月住了 6 晚
Front Desk 於 2024年5月27日回覆
Thank you for taking the time to share feedback regarding your experience. Our goal is to ensure that our valued guests receive our very best service and we are truly sorry to see that we did not earn an outstanding rating in all aspects of your stay. Rest assured, your feedback is important to us and will be used to aid in improving our services and offerings. Thank you again for your comments and we hope that you will provide us a future opportunity to fully exceed all of your expectations.

10/10 有夠讚

Alejandra

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and complete. Bed comfortable.
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月27日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 有夠讚

Lindsey

情侶出遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Mystic Dunes is the epitome of resort! My husband and 2 children (4 and 18 months) and I just stayed for a week. It was HUGE, beautiful and most importantly CLEAN!! The staff was very accommodating and very nice! The room we orginally booked was not available so they upgraded us and it was beautiful! The room was huge and more apartment like then hotel room. It was all very clean and well kept. We visited 2 of the 4 pools and they also were very clean and well kept. I loved that I could text the front desk with sny concerns or questions. They text almost everyday to make sure we had everything. I told my husband before we even left that i couldnt wait to go back. Its 15 mins to DW and close to a walmart which is always a plus!! Would HIGHLY recommended
於 2024 年 5 月住了 5 晚
Front Desk 於 2024年5月27日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 有夠讚

Barbara

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s helpt
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月27日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 有夠讚

Jennifer

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We loved everything about this property and would definitely stay here again. Our condo was beautiful.
於 2024 年 2 月住了 4 晚
Front Desk 於 2024年5月27日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 有夠讚

Leamsy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Front Desk 於 2024年5月27日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 有夠讚

Carlos

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love these place swimming pools clean has 4 pools nice place I would recommend
於 2024 年 5 月住了 2 晚
etx-LillVazquez 於 2024年5月24日回覆
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

8/10 不錯哦

shawn

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 6 晚

10/10 有夠讚

Jorge,HUMACAO

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Muy bueno para familias.
於 2024 年 5 月住了 2 晚
etx-LillVazquez 於 2024年5月24日回覆
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

4/10 不太好

Waleed

親子旅遊
不喜歡:整潔度和員工素質
I stayed for six nights at Mystic Dunes Hilton Vacation Resort and was disappointed with the service. Despite the promise of room service, my suite wasn't cleaned and the bed wasn't made during my four-day stay. Additionally, the Hilton program I attended was a very bad experience. Overall, I would rate my stay as zero out of five.
於 2024 年 5 月住了 6 晚
Front Desk 於 2024年5月23日回覆
Thank you for taking a moment to share your experience. It was a pleasure hosting you on your recent visit to our resort. Please accept our humblest apologies for the service fractures you encountered that seem to have greatly impacted your visit. If you feel compelled to share what caused your low rating, we would love to hear your feedback as it helps us to improve moving forward. Thank you again for your response. We hope to have a future opportunity to serve you and fully exceed all of your expectations.

8/10 不錯哦

Renee

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Enjoyed the size of the room, the amenities, including the pool with water slide.
於 2024 年 5 月住了 3 晚
Front Desk 於 2024年5月23日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 有夠讚

Danick

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Jai adoré les nouvelles chambres rénovées
於 2024 年 5 月住了 5 晚
Front Desk 於 2024年5月22日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect.
於 2024 年 5 月住了 6 晚
Front Desk 於 2024年5月22日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 有夠讚

Warren

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Had no complains about the property. Good price for a last minute trip.
於 2024 年 5 月住了 4 晚
Front Desk 於 2024年5月22日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

8/10 不錯哦

Shabrielle

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like everything wish the property had late check out option
於 2024 年 5 月住了 2 晚
Front Desk 於 2024年5月23日回覆
Thank you for taking the time to share feedback regarding your experience. Our goal is to ensure that our valued guests receive our very best service and we are truly sorry to see that we did not earn an outstanding rating in all aspects of your stay. Rest assured, your feedback is important to us and will be used to aid in improving our services and offerings. Thank you again for your comments and we hope that you will provide us a future opportunity to fully exceed all of your expectations.

10/10 有夠讚

Alejandro

喜歡:住宿環境和硬體
於 2024 年 5 月住了 2 晚
Front Desk 於 2024年5月23日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 有夠讚

Tameka

親子旅遊
喜歡:設施服務
I loved everything about the resort.
於 2024 年 5 月住了 4 晚
etx-LillVazquez 於 2024年5月21日回覆
Thank you for taking the time to complete and return our survey. Your comments are valuable to us and we appreciate you taking the time to describe your experience.

10/10 有夠讚

Dorahnn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
everything was A1 we were very satisfied.
於 2024 年 5 月住了 3 晚
Front Desk 於 2024年5月22日回覆
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

2/10 很糟糕

Michele

Front Desk 於 2024年5月22日回覆
Thank you for taking a moment to share your experience. It was a pleasure hosting you on your recent visit to our resort. Please accept our humblest apologies for the service fractures you encountered that seem to have greatly impacted your visit. If you feel compelled to share what caused your low rating, we would love to hear your feedback as it helps us to improve moving forward. Thank you again for your response. We hope to have a future opportunity to serve you and fully exceed all of your expectations.

10/10 有夠讚

Leyanis

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 5 月住了 2 晚
Kay 於 2024年5月21日回覆
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future.

6/10 一般般

Tania

親子旅遊
喜歡:整潔度和住宿環境和硬體
We stayed 4 days, and in those 4 days our keys would not work. We called Saturday for someone to come and fix the key cards, because they would not work at the gate, the foiger door, and the apartment door. The first time they brought us new keys, but it only worked to open the apartment door. We had to leave to buy food, and when we came back, the security guard wasnt there anymore and the only way to get in was using the key card to open the gate. It didn't work. If is wasn't because another car came, and we sneaked in, we would of had to sleep in our car. Then on Sunday, same thing happened. My mom, my sister and I had our own keys, and none of our keys worked again. Thankfully we had a neighbors next to our apartment that let us in through the foiger door, but the keys did only worked for the apartment. I literally called 4 times to guest services, and each time they said they would send someone, and no one came. I guess everyone had the day off. I will never go back here.
於 2024 年 5 月住了 3 晚
Kay 於 2024年5月21日回覆
Thank you for your feedback. We are sorry to hear you had issues during your stay. We want you to know this is not the type of experience we aim for our guests to have during their visit with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in us in your future travels.

10/10 有夠讚

Kathy

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was an amazing stay!! I checked in on the 16th of May, and was in the property for 2 days. I was there for business, not pleasure. The first thing that was awesome was Gabrielle who checked me in, so pleasant and professional, she was truly sincere when she let me know that anything I needed to contact her immediately. I checked out on Saturday m, where Sharlene was so pleasant and shared with me the opportunity to return and maybe become a club member, emphasizing that I am under no obligation!! The property is amazing - I loved the suite: it was so clean and everything that is needed - having a complete kitchen, living room and dining room was the best! Even the pots and pans, and silverware and plates were neatly stacked, it was unreal!! I am definitely coming back with my family. Looking forward to having an amazing time.
於 2024 年 5 月住了 2 晚
Kay 於 2024年5月21日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando

10/10 有夠讚

darryl

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoy the size of the villas.. everyone sleep comfortable.
於 2024 年 5 月住了 2 晚
Kay 於 2024年5月21日回覆
Thank you for rating your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

10/10 有夠讚

TOMMY

喜歡:整潔度、員工素質和住宿環境和硬體
Love that it's always clean
於 2024 年 2 月住了 3 晚
Kay 於 2024年5月21日回覆
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

10/10 有夠讚

TOMMY

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love that it's always clean.
於 2024 年 5 月住了 3 晚
Kay 於 2024年5月21日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando.

10/10 有夠讚

Kevin

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was wonderful except for the tv in the 2nd bedroom. It only had 6 cable channels
於 2024 年 5 月住了 2 晚
Kay 於 2024年5月21日回覆
Thank you for rating your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

10/10 有夠讚

Jermaine,Kissimmee

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great place to stay with your family. Very affordable
於 2024 年 5 月住了 2 晚
Kay 於 2024年5月21日回覆
Thank you for rating your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

10/10 有夠讚

Jacqueline

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place with family, friendly options
於 2024 年 5 月住了 2 晚
etx-LillVazquez 於 2024年5月19日回覆
I hope your travels return you to Mystic Dunes Resort & Golf Club or any other Hilton Vacation Club destination as I’m confident you will receive an exceptional vacation experience that our members, owners, and guests have to come to expect.

6/10 一般般

Romany

喜歡:員工素質
不喜歡:整潔度
於 2024 年 5 月住了 6 晚
Kay 於 2024年5月21日回覆
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future

10/10 有夠讚

Kathy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything amazing from check in to check out! Will be back.
於 2024 年 5 月住了 2 晚
etx-LillVazquez 於 2024年5月19日回覆
I hope your travels return you to Mystic Dunes Resort & Golf Club or any other Hilton Vacation Club destination as I’m confident you will receive an exceptional vacation experience that our members, owners, and guests have to come to expect.

8/10 不錯哦

Diego Rodrigo Mercado

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
N
於 2024 年 5 月住了 7 晚
etx-LillVazquez 於 2024年5月19日回覆
I hope your travels return you to Mystic Dunes Resort & Golf Club or any other Hilton Vacation Club destination as I’m confident you will receive an exceptional vacation experience that our members, owners, and guests have to come to expect.