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國際大道凱隆飯店的評分

2.5 out of 5
國際大道凱隆飯店
8444 International Drive, Orlando, FL

評論

5.6
10 分，有夠讚；2781 則評論中有 558 則" "
8 分，不錯哦；2781 則評論中有 412 則" "
6 分，一般般；2781 則評論中有 430 則" "
4 分，不太好；2781 則評論中有 442 則" "
2 分，很糟糕；2781 則評論中有 939 則" "

5.2/10

整潔度

5.8/10

員工素質

5.0/10

設施服務

5.0/10

住宿環境和硬體

5.2/10

環保程度

評論

2/10 很糟糕

Weiying

親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
I was scared yesterday when I opened my room because there were more than 10 cockroaches in our room. No other room was available. We could not rest there and got relaxed after a long trip.
於 2022 年 4 月住了 1 晚

8/10 不錯哦

Juanpher

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Yaimar

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super el área.
於 2024 年 5 月住了 3 晚

6/10 一般般

Karla Andreina Uribe

不喜歡：員工素質
It was ok for a couple a nights
於 2024 年 5 月住了 3 晚

4/10 不太好

Rachel

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was very dirty, the bathroom was not cleaned well, and the air conditioner in the room was extremely noisy, affecting my sleep. There was a short-haired front desk staff with a very poor attitude. Overall, it was a terrible experience.
於 2024 年 5 月住了 3 晚

2/10 很糟糕

Jessica

不喜歡：整潔度、員工素質和住宿環境和硬體
DISGUSTING
於 2024 年 5 月住了 1 晚

4/10 不太好

Joy Torres

情侶出遊
Propiedad abandonada y deteriorada
於 2024 年 5 月住了 2 晚

2/10 很糟糕

Heidi

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
The shower was not working, lights not working, and one of the sinks did not turn on
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Yamillet Berrios

喜歡：整潔度、員工素質和住宿環境和硬體
Excelente ubicacion
於 2024 年 5 月住了 4 晚

4/10 不太好

yves

商務旅客
不喜歡：設施服務和住宿環境和硬體
Run down cash cow.
於 2024 年 5 月住了 2 晚

4/10 不太好

ARZELIA

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I didn’t go had a family emergency and I couldn’t go. They couldn’t even try to credit a night for me
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Luis

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I lake city
於 2024 年 5 月住了 4 晚
management team 於 2024年5月20日回覆
Thank you for staying

4/10 不太好

Francisco

不喜歡：整潔度、員工素質和住宿環境和硬體
No reembolsan lo que da uno de garantía por quedarse una noche
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Laura

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property was misled through Expedia advertising for starters, there was no kind of eating service, there was no pool service as advertised, there was no concierge service we were greeted poorly, we were first put into a dirty filthy room that was never cleaned with dirty sheets, towels, and pillows, We were put In a second room that look like it was clean, but I went ahead and purchased cleaning supplies after a 17 hour trip to clean the room, no television service no room service of any, We found used condoms in the room, we asked for A refund of the room purchase , Experian is not being cooperative, the general manager, Sean, three days after our initial conversation still no response back, Expedia Expedia finally sent me an email to fill out a form, I will never ever ever book anything through Expedia or any other kind of agency
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Nelson

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This area is perfect to walk around the International drive.
於 2024 年 4 月住了 5 晚
management team 於 2024年5月20日回覆
Thank You for your stay with us. We really appreciate the positive feedback , and we look forward to your next visit with us.

2/10 很糟糕

Nikki

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The cleanliness was not on point. House keeper did not clean washroom. Shuttle timings are also off.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Valarie，Tampa

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice
於 2024 年 3 月住了 1 晚
Management team 於 2024年5月20日回覆
Thank you for staying with us

2/10 很糟糕

Kirt

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The elevator was trashed with part of the wall torn off, the room was dirty, toilet off base, hole in bathhroom wall, the bed cover had cigarette burn holes, the door had several marks where latches had to be replaced. Did not feel safe.
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Kamil

喜歡：整潔度和員工素質
於 2024 年 5 月住了 1 晚
Management team 於 2024年5月20日回覆
Thank you for staying with us.

4/10 不太好

Beomseok

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Alondra

喜歡：整潔度和員工素質
於 2024 年 5 月住了 2 晚

6/10 一般般

monica，cleveland

喜歡：整潔度
於 2024 年 4 月住了 3 晚

8/10 不錯哦

MARA

親子旅遊
不喜歡：住宿環境和硬體
El hotel no tenia muchos detalles de terminacion en las habitaciones. Pero se podria decir que es acorde al precio. La ubicación espectacular
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Xavier Luis

情侶出遊
喜歡：整潔度、員工素質和設施服務
Excellent
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Daisy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cerca de todo lo q necesitas
於 2024 年 4 月住了 5 晚

4/10 不太好

Sheyla

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

aytmath

喜歡：整潔度和員工素質
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Yudith

不喜歡：員工素質和住宿環境和硬體
Hay tela de arañas
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Gino

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Itzel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bello
於 2024 年 4 月住了 3 晚

4/10 不太好

Moraima

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No caambian las sábanas. Solicité más toallas y me indicaron son solo 3 por habitación. Cuando fui a solicitar más almohadas y toallas, el joven en Front Desk se ruve que levantar a abrir la puerta debRecepción poruqe no abrió, su expresión facial fue de lo peor. El día antes de salir, la limpieza del cuarto fue pésima: no barrieron, no pasaron mapo, el zafacón del baño lo dejaron sobre el counter del baño y sin funda...una decepción total. Tuve mala experiencia, tal vez otros sean tratados mejor...😔
於 2024 年 4 月住了 6 晚

2/10 很糟糕

Carrie

不喜歡：員工素質和住宿環境和硬體
Kid screaming bugs in the elevator
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月30日回覆
Thank You for your stay with us. We sincerely apologize for your stay experience with us. We have shared your comments with our team at the hotel to make sure we take corrective action and address it so we can meet and exceed all our future guest expectations. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.

4/10 不太好

Yaritza

商務旅客, 家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
La limpieza horrible las sabanas tienen mal olor ☹️
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月30日回覆
Thank You for your stay with us. We sincerely apologize for your stay with experience with us. We wish you would have given us a chance to take corrective action and address it during your stay. We wish you the best of luck in finding a hotel that will meet and exceed your future stays. If you have any further concerns, please don’t hesitate to contact us directly at the hotel and we will address them.

2/10 很糟糕

Linda

親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The room was under construction and nasty I want my money refunded back and asap
於 2024 年 4 月住了 1 晚
fd 於 2024年5月1日回覆
Dear Valued Guest, Thank You for your stay with us. We sincerely apologize for your stay experience with us. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.

2/10 很糟糕

Penny

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
I don't usually give reviews, but this hotel needs to remodel or something, or demolish. The corridors are filthy, the elevator was not clean, and very slow, the door to our room on the fifth floor was very difficult to open and had to be forced open, there was a crack in our ceiling where it looked like water damage was and probably painted over, the room had a dusty smell, most outlets didn't work, and the ones that did would shoot soarks when we plugged in our phone chargers, lamps had USB chargers, but none worked, the toilet was in the middle of the bathroom (seriously, in the middle) and not close to the wall, i couldn't shower because the shower head was leaking and spraying out of the tub and through the shower curtain and flodded the floor, just overall dirty walls and marks on the walls like the room had been altered, but badly. Also saw a lady smoking while sitting right inside her room with the door open (guess she thought none of the smoke would stay in the room) right near the office and they didnt seem to care. Really wish i could get a refund. Will not ever stay at another Clarion based on this experience.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月30日回覆
Thank You for your stay with us. We sincerely apologize for your stay with experience with us. We wish you would have given us a chance to take corrective action and address it during your stay. We wish you the best of luck in finding a hotel that will meet and exceed your future stays. If you have any further concerns, please don’t hesitate to contact us directly at the hotel and we will address them.

8/10 不錯哦

José

情侶出遊
喜歡：整潔度、員工素質和設施服務
Todo bien y tranquilo
於 2024 年 4 月住了 3 晚
fd 於 2024年5月1日回覆
Thank you for your review.

6/10 一般般

Yolisett

家庭旅遊
不喜歡：住宿環境和硬體
Accesible a lugares turísticos y parques, pero el alojamiento fatal, la piscina fuera de servicio, la máquina de hielo fuera de servicio , las sábanas quemada de cigarrillo, tuve que cambiar de habitación porq las plumas del lava mano rotas
於 2024 年 4 月住了 3 晚
fd 於 2024年5月1日回覆
Gracias el hotel no tiene piscina.

2/10 很糟糕

Magaly

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚
fd 於 2024年5月1日回覆
Dear Valued Guest, Thank You for your stay with us. We sincerely apologize for your stay experience with us. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.

6/10 一般般

Fierra

家庭旅遊
不喜歡：住宿環境和硬體
The property needs to be updated and lobby wasn't very clean. The elevator had a really bad odor and very damaged. The bathroom in the room was also unclean. The area near the hotel was great!
於 2024 年 2 月住了 1 晚
fd 於 2024年5月1日回覆
Thank you for staying at our property.

10/10 有夠讚

Karla

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy bueno cuando buscas economizar
於 2024 年 4 月住了 5 晚
fd 於 2024年5月1日回覆
Thank you for staying at our property.

4/10 不太好

Gino

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 4 晚
fd 於 2024年5月1日回覆
Thank you for your review.

8/10 不錯哦

Tatiana

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Location
於 2024 年 4 月住了 1 晚
fd 於 2024年5月1日回覆
Thank you for staying at our property.

4/10 不太好

Carl，Toledo

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was dirty and uncomfortable because I felt dirty over it
於 2024 年 2 月住了 3 晚
fd 於 2024年5月1日回覆
Thank you for your stay.

8/10 不錯哦

Sasha

於 2024 年 4 月住了 2 晚

6/10 一般般

Jeaneylie Ines Santiago，Bayamon

商務旅客, 家庭旅遊
喜歡：設施服務
不喜歡：住宿環境和硬體
Habian en la habitacion cucarachas y el area de piscina no estaba disp o ninle
於 2024 年 4 月住了 3 晚
fd 於 2024年5月1日回覆
Dear Valued Guest, Thank You for your stay with us. We sincerely apologize for your stay experience with us. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.

4/10 不太好

Flávio

親子旅遊
不喜歡：員工素質
Não voltarei, embora seja muito bem localizado, e o esforço do pessoal da limpeza, mas a recepção é a pior possível. É limpo dá pra passar duas noites, só.
於 2024 年 4 月住了 9 晚
fd 於 2024年5月1日回覆
Dear Valued Guest, Thank You for your stay with us. We sincerely apologize for your stay experience with us. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.

4/10 不太好

Paola

情侶出遊
喜歡：設施服務
不喜歡：整潔度
El blower de nuestro cuarto no funcionaba, no habia plancha para ropa, limpieza no muy buena. Accesible a muchos rest y lugares para diversion
於 2024 年 4 月住了 4 晚
fd 於 2024年5月1日回覆
Dear Valued Guest, Thank You for your stay with us. We sincerely apologize for your stay experience with us. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.

6/10 一般般

Miguel A. Ramos

家庭旅遊
喜歡：設施服務
不喜歡：員工素質
No tienen teléfonos para llamar a recepción, no tenía plancha, no dejaron café, habitación con luces de techo rota y pareces baño rota etc
於 2024 年 4 月住了 3 晚
fd 於 2024年5月1日回覆
Thank You for your stay with us. We really appreciate the high scores you have given us and recommend us to fellow travelers. We look forward to hosting you again in the future.

10/10 有夠讚

wanda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
it was a nice safe place, very clean and smelled good, close to everything and great customer service.
於 2024 年 4 月住了 3 晚
Management 於 2024年4月22日回覆
Thank you for your stay with us. We really appreciate the high scores you have given us. and we look forward to your next visit.

6/10 一般般

RAFAEL

喜歡：整潔度
不喜歡：員工素質
El trato de la persona a la hora de hacer el Check Out no fue el mejor.
於 2024 年 4 月住了 1 晚
fd 於 2024年5月1日回覆
Dear Valued Guest, Thank You for your stay with us. We sincerely apologize for your stay experience with us. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.