4/10 不太好
Ana
親子旅遊
2024年6月1日
喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度和員工素質
Me and my family always stay in the A Lofts properties, but this time was horrible, the front desk lady , racist, very bad communicative, horrible customer service, rude personality, firstly she give us the farthest room from the elevator, and few minutes after I went down and I explain what happened why I was disappointed with my room, I ask her to move me to another room bc I found hairs in the bath shower and all over the floor and she give a very bad attitude.
That amazing hotel don’t deserve that kind of staff.
Thank you I hope next time I go there I can enjoy my stay.
Ana
於 2024 年 5 月住了 1 晚