Bar (on property)

Reviews of Pacific Hotel Okinawa

3.5 out of 5
Pacific Hotel Okinawa
3-6-1, Nishi, Naha, Okinawa-ken

Reviews

8.0

Very Good

Rating 10 - Excellent. 288 out of 989 reviews" "
Rating 8 - Good. 406 out of 989 reviews" "
Rating 6 - Okay. 222 out of 989 reviews" "
Rating 4 - Poor. 60 out of 989 reviews" "
Rating 2 - Terrible. 13 out of 989 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the free water bottles when we communicated that we did not require housekeeping for the day.
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Feb 2024

6/10 Okay

Koon Fatt

Liked: Cleanliness, staff & service
Reasonable stay
Bed mattresses old. Pillow quite soft. Carpet a bit old.
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret

Stayed 2 nights in Jan 2024

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have much time to explore the property
Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Stayed 6 nights in Aug 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Lila Dhoj

Bit bad smell!!
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer, Newton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful, friendly staff. Clean reasonably priced accommodations with store and restaurant on site.
Stayed 1 night in May 2023
Response from パシフィックホテル沖縄 くちこみ担当 on 2023/5/29
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We look forward to seeing you soon on your next visit.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 10 days at this location and couldn’t have asked for better. I highly recommend this location while you’re in Okinawa.
Stayed 10 nights in Apr 2023

10/10 Excellent

Shinji, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable
Stayed 1 night in Nov 2022
Response from パシフィックホテル沖縄 くちこみ担当 on 2022/11/14
Thank you very much for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

2/10 Terrible

Bhuwan

Traveled with family and small children
Disliked: Cleanliness
Breakfast was not so much good .
Stayed 2 nights in Aug 2022
Response from パシフィックホテル沖縄 on 2022/9/16
Thank you very much for having us stay at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

6/10 Okay

Minako

Traveled with family
WiFi was not stable
Stayed 10 nights in Jul 2022
Response from パシフィックホテル沖縄 on 2022/9/16
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。

8/10 Good

VINCENT

Traveled with group
we enjoyed the breadfast for 5days. only the room need renovation..quite old..parking was good. They were friendly .
Stayed 6 nights in Mar 2020
Response from パシフィックホテル沖縄 on 2022/9/19
Thank you very much for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Ranson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Respite
Stayed 2 nights in Dec 2020
Response from 山城 on 2021/1/6
今回はパシフィックホテル沖縄をご利用いただき誠にありがとうございました。又お褒めの言葉本当にありがとうございます。ホテル業としてこれほどの喜びはございません。今後もこのお客様の「お言葉」を糧に日々努力させていただいます。沖縄県に再度ご来県の際はぜひお立ち寄り下さい。従業員一同心からお待ちいたしております。

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020
Response from 山城 on 2020/7/20
今回はパシフィックホテル沖縄をご利用いただき誠にありがとうございました。又お褒めの言葉本当にありがとうございます。ホテル業としてこれほどの喜びはございません。今後もこのお客様の「お言葉」を糧に日々努力させていただいます。沖縄県に再度ご来県の際はぜひお立ち寄り下さい。従業員一同心からお待ちいたしております。

8/10 Good

Yeamim, Tokyo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
We saw the pool Facilities while booking but after check-in, we didn't see the pool area I don't why they do that but that was really disappointing 😞
Stayed 5 nights in Mar 2020
Response from 山城 on 2020/3/30
Thank you very much for staying at [Pacific Hotel @ Okinawa] from a number of hotels this time. I understand that there were times when I stayed at the hotel, but I was glad to hear it and would be even more encouraging. The pool runs from late April to early October. We look forward to working with you to make it a better hotel.

8/10 Good

Chi Pang Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from 山城 on 2020/2/18
Thank you very much for staying at [Pacific Hotel @ Okinawa] from a number of hotels this time. I understand that there were times when I stayed at the hotel, but I was glad to receive some words that would be even more encouraging. We look forward to working with you to make it a better hotel.

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020
Response from 山城 on 2020/1/25
非常感谢您这次入住多家酒店的[Pacific Hotel @ Okinawa]。 我知道有时候我会住在这家酒店,但我很高兴听到它,而且会更加令人鼓舞。 我们期待与您合作,使其成为更好的酒店。

6/10 Okay

KoChiang

Liked: Staff & service
Stayed 3 nights in Dec 2019
Response from 山城 on 2020/1/10
Thank you for staying at Pacific Hotel Okinawa. I was glad to see your post as I enjoyed my stay. We will continue to strive to provide services that are more satisfying to everyone, and we look forward to your continued patronage. We look forward to the return of the whole family from all the staff. Thank you for your post.

10/10 Excellent

Kwi Lan Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from 山城 on 2020/1/10
Thank you for staying at Pacific Hotel Okinawa. I was glad to see your post as I enjoyed my stay. We will continue to strive to provide services that are more satisfying to everyone, and we look forward to your continued patronage. We look forward to the return of the whole family from all the staff. Thank you for your post.

8/10 Good

v-YH

Traveled with family
Liked: Staff & service, room comfort
no suitable for visitor without vehicle
if shuttle bus is provided (to monorail station), review grade to be higher
Stayed 5 nights in Dec 2019
Response from 山城 on 2020/1/6
Thank you for staying at Pacific Hotel Okinawa. I was glad to see your post as I enjoyed my stay. We will continue to strive to provide services that are more satisfying to you, and we look forward to your continued patronage. We look forward to the return of the whole family from all the staff. Thank you for posting.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from 山城 on 2019/12/14
この度は数あるホテルの中から【パシフィックホテル 沖縄】にご宿泊頂きまして誠にありがとうございました。 ご宿泊の折には、行き届かないこともあったかと存じますが嬉しいお言葉を頂きまして、いっそうの励みとなります。 これからもより良いホテルとなるよう一層努力して参りますので、引き続き宜しくお願い申し上げます。

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
A nice hotel for the price. They have a great jazz bar in the basement with a lot of drink options. The gift shop had a good amount of local souvenirs. The beds were more firm than I'd like, but other than that everything was great.
Stayed 3 nights in Oct 2019
Response from 山城 on 2019/10/30
Thank you very much for staying at [Pacific Hotel Okinawa] from a number of hotels. I know that there were times when I stayed at the hotel, but I am happy to hear from you. We will continue to strive to be a better hotel in the future, so we appreciate your continued support.

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019
Response from 山城 on 2019/10/31
この度は数あるホテルの中から【パシフィックホテル 沖縄】にご宿泊頂きまして誠にありがとうございました。 ご宿泊の折には、行き届かないこともあったかと存じますが嬉しいお言葉を頂きまして、いっそうの励みとなります。 これからもより良いホテルとなるよう一層努力して参りますので、引き続き宜しくお願い申し上げます。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
I really like this hotel staff is very nice the room is very clean but only a thing, It' s a little bit old
Stayed 8 nights in Oct 2019
Response from 山城 on 2019/10/18
Thank you very much for staying at [Pacific Hotel Okinawa] from a number of hotels. I know that there were times when I stayed at the hotel, but I am happy to hear from you. We will continue to make further efforts to become a better hotel.

8/10 Good

Emc, Hong kong

Traveled with family
Liked: Cleanliness, staff & service
Big car park, good breakfast and reasonable price.
Stayed 3 nights in Oct 2019
Response from 山城 on 2019/10/15
Thank you very much for staying at [Pacific Hotel Okinawa] from a number of hotels. I know that there were times when I stayed, but I am happy to hear from you. We will continue to strive to be a better hotel in the future, so we appreciate your continued support.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room carpet was old, but it was clean. Overall, it was okay.
Stayed 3 nights in Sep 2019
Response from 山城 on 2019/10/1
Thank you very much for staying at [Pacific Hotel Okinawa] from a number of hotels. I know that there were times when I stayed, but I am happy to hear from you. We will continue to strive to be a better hotel in the future, so we appreciate your continued support.

8/10 Good

Wo Fung

Liked: Staff & service, room comfort
Fair with the price tag
Rom is comfortable but facilities seems old
Stayed 2 nights in Sep 2019
Response from 山城 on 2019/9/16
Thank you very much for staying at [Pacific Hotel Okinawa] from a number of hotels. I know that there were times when I stayed, but I am happy to hear from you. We will continue to strive to be a better hotel in the future, so we appreciate your continued support.

8/10 Good

Doris Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super recommended
Excellent service.
Stayed 1 night in Sep 2019
Response from 山城 on 2019/9/6
Thank you very much for staying at [Pacific Hotel Okinawa] from a number of hotels. I know that there were times when I stayed, but I am happy to hear from you. We will continue to strive to be a better hotel in the future, so we appreciate your continued support.

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019
Response from 山城 on 2019/8/8
Thank you very much for using Pacific Hotel Okinawa this time. Thank you very much for your compliments. There is not such a pleasure as hotel business. We will continue to make efforts every day with the words of our customers. Please drop in when you come to Okinawa again. We look forward to all of our employees.

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
The rooms are in need of a makeover.. mould in the bathroom and marks and stains on the walls and carpets. Spacious area in Ryu-tan Restaurant for breakfast and dinner.
Stayed 4 nights in Jul 2019
Response from 山城 on 2019/7/18
Thank you very much for staying at our hotel. Also, we apologize for any inconvenience. We will investigate the cause immediately and make improvements. I will do creative work to be more pleased, so I think that you can use it when you come to Okinawa next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fine for a short stay
Good location for a quick overnight stop between arriving in Naha & onward flight to Ishigaki. 1300yen from airport. A tired hotel with tiny swimming pool, it was clean & comfortable for a stopover.
Stayed 1 night in Jul 2019
Response from 山城 on 2019/7/16
Thank you for using Pacific Hotel Okinawa this time. Thank you very much for your compliment. There is no such pleasure as a hotel business. We will continue to make every effort on the basis of the words of this customer. Please come and visit Okinawa Prefecture again. We are waiting for all employees.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Hotel Pacific
Large hotel 10-15min walk from the nearest monorail station. A little farther to the main shopping street, which might not suit some people although I think this is reflected in the price. The rooms were large for Japan and the hotel had an airy buffet style breakfast room, with enough variety to satisfy most needs. The pool, although smaller than the hotel photographs might suggest was clean and the water a good temperature for a refreshing dip to cool off from the heat of the day - would suit kids. Wi-Fi not the fastest or most reliable, but managed to get a working signal most times of day. Staff very helpful. Overall good value.
Stayed 3 nights in May 2019
Response from 山城 on 2019/5/30
Thank you for using Pacific Hotel Okinawa this time. Thank you very much for your compliment. There is no such pleasure as a hotel business. We will continue to make every effort on the basis of the words of this customer. Please come and visit Okinawa Prefecture again. We are waiting for all employees.

8/10 Good

Verified traveler

Liked: Staff & service
Good place to stay for the price
While this isn't the best hotel to stay in, the price was very reasonable and there were several perks for staying here. One of the biggest perks, if you include it, is the free breakfast/brunch/lunch. You get a voucher for each guest per day. I only tried the buffet breakfast, but the food and service was excellent. This made up for all of the issues, although I know some of these are deal breakers for some guests: WiFi only worked for first 2 days, but there is an Ethernet cable to directly plugin laptop if you have one. Internet speeds were about 10-80Mbps download and 1Mbps upload during the day, and at night you could get 100+Mbps on ethernet. Bed was thin and uncomfortable. Furnishings including carpet seem dated and should be updated. Rooms are very dusty and gave me allergies at time. You could literally see the dust accumulate after just a few minutes. The room was cleaned daily, but the dust accumulates so fast. The hotel is close to Kokusai Street (7 min taxi ride) if you want to go shopping / eat, and there are a convenience stores, laundromat, grocery, etc within walking distance (<10 mins). Overall, not a bad place to stay for the price, but the hotel could make some improvements to make the stay more comfortable / enjoyable.
Stayed 17 nights in Apr 2019
Response from 山城 on 2019/5/14
Thank you very much for staying at 【Pacific Hotel Okinawa】 from among a number of hotels. We know that there were times when we could not reach the room during the stay, but we would be pleased if you received a nice word. The hotel is about a 15-minute walk from Kokusai-dori, but it takes about 8 minutes by car from the airport to take advantage of the Umisora Tunnel. Also, We will do our best to keep our employees happy in the future. Thank you very much.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very near at the city relaxable
Stayed 3 nights in Apr 2019
Response from 山城 on 2019/5/6
Thank you for using Pacific Hotel Okinawa this time. Thank you again for your compliment. We will continue to make every effort to provide "impressive services" in the future. Please visit us if you are in Okinawa prefecture. All employees are waiting for you.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The location itself is good, with a beach in walking distance. There are convenience stores within walking distance as well as a souvenir/mini-kiosk within the hotel as well which is open till 23. The 2 main issues were the lack of power sockets near the bed and the key issue. There are power sockets near the door and the desk but even after asking for an extension cord, they could only provide shorter ones, so that made for a somewhat interesting situation. Regarding the keys, there was no explanation at check-in about handing the keys over when going out. However, when stopping by to ask a question before going out they asked for the keys. When asked why, they repeatedly stated it was their policy and that I had to give it back, especially because there was only one and it were lost I'd have to pay for it. While that makes sense, the fact that I was willing to shoulder the responsibility, the fact that they did not explain it at the beginning and that they were not willing to concede their point was annoying, to say the least. During the 10 minutes I was at the front, not one person dropped their keys off at the desk nor did the people checking in receive an explanation. Other than those 2 points, service was extremely good so it may simply have been an issue with the individual at the front desk.
Stayed 1 night in Mar 2019
Response from 山城 on 2019/3/8
Thank you very much for using Pacific Hotel Okinawa this time. Thank you again for giving us your impressions on using it. Although we know that there was something unfamiliar to our accommodation, we received a pleasant word, which will further encourage us. Although there are still more challenges, we look forward to your continued patronage of Pacific Hotel Okinawa in the future. We look forward to your next use.

6/10 Okay

Verified traveler

Traveled with family and small children
Nothing, the property is a little bit old, also the staff did not promote any service or facility to me.
Stayed 2 nights in Feb 2019
Response from 山城 on 2019/2/14
Thank you very much for staying with us this time. We are sorry for the inconvenience. I will promptly investigate the cause and make improvements. I will devise ingenuity so that I can be more pleased, I think that you can use it when coming to Okinawa next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i have to stay in 3night. hotel is vey comfortable tonparking, they have parkg a lot. And good location in okinawa
Stayed 2 nights in Feb 2019
Response from 山城 on 2019/2/7
Thank you very much for using Pacific Hotel Okinawa this time. And thank you for your compliment. We will continue to make efforts as much as possible for all our employees aiming for "impressing service". Please visit us when you come to Okinawa Prefecture. We are waiting for all of our employees.

6/10 Okay

Ti

Liked: Staff & service
Disliked: Cleanliness, room comfort
WiFi is very bad. No signal in the room at all. Staffs are good. Futon was not comfortable.
Stayed 4 nights in Dec 2018
Response from yama on 2019/1/7
Thank you very much for staying at [Pacific Hotel Okinawa] from several hotels this time. Although we know that there was something unreliable at the time of our stay, it will be even more encouraging to receive a delightful word. We will continue to make further efforts to be a better hotel from now on, so please continue your favors toward the future.

8/10 Good

M, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel near airport. Not many eateries in the vincity. Have a nice supermarket 2 mins from hotel.
Stayed 1 night in Nov 2018
Response from 山城 on 2018/11/13
Thank you very much for staying at [Pacific Hotel Okinawa] from several hotels this time. Although we know that there was something unreliable at the time of our stay, it will be even more encouraging to receive a delightful word. We will continue to make further efforts to be a better hotel from now on, so please continue your favors toward the future.

6/10 Okay

Hidayat, Jakarta

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel condition is too old and a bit dirty. Carpet smelly. The only thing good is water in the shower is very fluid and breakfast is good. The reception staffs are kind and welcoming though👍👍
Stayed 3 nights in Oct 2018
Response from 山城 on 2018/10/26
Thank you very much for staying at [Pacific Hotel Okinawa] from several hotels this time. Although we know that there was something unreliable at the time of our stay, it will be even more encouraging to receive a delightful word. We will continue to make further efforts to be a better hotel from now on, so please continue your favors toward the future.

8/10 Good

Leonardo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent service and great facilities but the reason I chose this hotel was the free wifi and parking. While the parking was excellent, the wifi was unusable even later at night or early in the morning which means this was by design and not because of traffic If a stable internet connection is indispensable it is better to avoid this hotel
Stayed 2 nights in Sep 2018
Response from 山城 on 2018/9/18
Thank you very much for using Pacific Hotel Okinawa this time. Thank you for your compliment. We will continue to make efforts as much as possible for all our employees aiming for "impressing service". Please visit us when you come to Okinawa Prefecture. We are waiting for all of our employees.

8/10 Good

HUI-PING

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2018
Response from Yama on 2018/8/21
非常感謝您使用沖繩太平洋大酒店。 謝謝你的恭維。 停車場是一個平坦的停車場,在那霸市是不尋常的。 我們將繼續盡最大努力為所有員工提供“令人印象深刻的服務”。 來沖繩縣時請訪問我們。 我們正在等待所有員工。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No easy access without car/taxi. Great facilities.
We had a lot of problems on the way from airport and got to the hotel at 2am. Please reconsider if you are not driving on the island. Taxi is most likely the only option. Hotel service was great. Front desk actually upgraded our room due to all the trouble we went through. Great facilities that contains restaurant, sauna, outdoor pool, small arcade area.
Stayed 1 night in Jul 2018
Response from Yama on 2018/8/19
Thank you very much for using Pacific Hotel Okinawa this time. Thank you for your compliment. We will continue to make efforts as much as possible for all our employees aiming for "impressing service". Please visit us when you come to Okinawa Prefecture. We are waiting for all of our employees.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok but not amazing
I don’t usually give any negative feedback to hotels but I did want to mention that this hotel had a very uncomfortable bed (you could feel the springs in your back) and the room also had a funny musty kind of smell. There was also either Mould or water damage in the roof of the bathroom.
Stayed 3 nights in Jul 2018
Response from やましろ on 2018/7/25
Thank you very much for staying with us this time. Moreover, we apologize for causing inconvenience. We will promptly investigate the causes and make improvements. I will devise ingenuity so that I can be more pleased, I think that you can use it when coming to Okinawa next time.

8/10 Good

Steve, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with free parking
Stayed 4 nights in their twin room. Room space is comfortably big as my friend and I are able to open our large luggages and do proper packing in the room. Staff in the front desk are friendly and helpful. Ample parking lots (free parking) if you drive. It's a bit far to walk to Naha Kokusai Dori Shopping Street (about 20 min or so) but there's a supermarket nearby the hotel (less than 5 min walk). The only issue with the room is the centrally controlled air conditioning unit. You are unable to adjust the temperature except the speed of the blowing fan. Even with the speed set to the highest, the room was still a bit warm. Nevertheless, it's still a nice stay. I'll still consider this hotel if I do visit Okinawa again.
Stayed 4 nights in Jun 2018
Response from yamashiro on 2018/6/19
Thank you very much for using Pacific Hotel Okinawa this time. Again thank you for the word of compliment. There is no such pleasure as hotel industry. We will continue to make efforts every day with the "words" of this customer. Please come and visit Okinawa Prefecture again when you come back to the prefecture. We are waiting for you from a single employee.

8/10 Good

Wai Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valuable
Convenience area, supermarket and drug shop just at the oppsite side. Room is big, clean and comfortable. Free Parking. Breakfast is good and food is fresh.
Response from yamashiro on 2018/4/6
Thank you very much for using Pacific Hotel Okinawa this time. Again thank you for the word of compliment. There is no such pleasure as hotel industry. We will continue to make efforts every day with the "words" of this customer. Please come and visit Okinawa Prefecture again when you come back to the prefecture. We are waiting for you from a single employee.

8/10 Good

Kin Chung Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018
Response from yamashiro on 2018/3/15
Thank you very much for using Pacific Hotel Okinawa this time. We would like to thank you again for giving us your thoughts on using it. Although we know that there was something unreliable at the time of our stay, it will be even more encouraging to receive a delightful word. There are still more challenges but we look forward to your continued patronage of Pacific Hotel Okinawa in the future. We look forward to your next use.

6/10 Okay

Ivy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds were uncomfortable.
The food was great! However the bed and sleeping condition was not good. The beds were like sleeping in a hard box and very uncomfortable and hurt our backs.
Stayed 2 nights in Oct 2017
Thank you very much for staying with us this time. Moreover, we apologize for causing inconvenience. We will promptly investigate the causes and make improvements. Unusual in Naha city, parking lots can be used free of charge for guests staying. I will devise ingenuity so that I can be more pleased, I think that you can use it when coming to Okinawa next time.