大廳酒吧

那霸艾斯汀納特飯店的評分

3 out of 5
那霸艾斯汀納特飯店
2-3-11, Matsuyama, Naha, Okinawa

評論

8.0

非常好

10 分,有夠讚;1000 則評論中有 313 則" "
8 分,不錯哦;1000 則評論中有 449 則" "
6 分,一般般;1000 則評論中有 171 則" "
4 分,不太好;1000 則評論中有 51 則" "
2 分,很糟糕;1000 則評論中有 16 則" "

8.2/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

7.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Dao-Nung

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

6/10 一般般

KA MAN

於 2023 年 11 月住了 3 晚

10/10 有夠讚

Tsz Ching

於 2023 年 9 月住了 1 晚
ESTINATE HOTEL 於 2023年9月6日回覆
この度は当ホテルをご利用いただき誠にありがとうございます。10段階中10点いただけて光栄でございます。またのお越しをスタッフ一同心よりお待ちしております。お忙しい中でのご投稿ありがとうございました。

8/10 不錯哦

YU CHEONG

喜歡:整潔度、員工素質和住宿環境和硬體
房間整潔舒適,只是廁所比較小,其他挺不錯的。
於 2023 年 6 月住了 3 晚
ESTINATE HOTEL 於 2023年6月11日回覆
客户感谢你选择我们的酒店。 我们很高兴听到你对我们酒店的赞美。 我们非常抱歉,由于单元浴室太小,给您带来了不便,这很难改善。今年我们进行了一些工作,对客房进行了升级,如果您能再次光临我们的酒店,我们将非常高兴。我们期待着再次欢迎您的到来。庄园

8/10 不錯哦

Peichen

於 2022 年 11 月住了 1 晚
ESTINATE HOTEL 於 2022年11月15日回覆
Dear guest,Thank you very much for staying with us.We hope you are doing well and wish that you will remain confidence in us for your future stay.Best regards,ESTINATE HOTEL

10/10 有夠讚

CHUNG WEI

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
我超喜歡的他的早餐房間也很大
於 2020 年 1 月住了 4 晚
ESTINATE HOTEL 於 2022年2月8日回覆
Dear guest, Thank you very much for staying with us and your time to write a review. We’re always delighted to hear from a happy customer! It's always a pleasure serving you and certainly look forward to doing that in your future trips too. Once again thanks a bunch for selecting us. We hope to keep up our performance and wish that you will remain confident in us for your future trips Have a lovely day. Best regards, ESTINATE HOTEL

10/10 有夠讚

CHAO MING

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務好 早餐好吃 地點優
於 2020 年 2 月住了 1 晚
ESTINATE HOTEL 於 2020年2月23日回覆
Dear CHAO, Thank you very much for staying with us and your time to write a review. Your rating and comment are highly appreciated. About all, it is truly our happiness to hear that you had a good time here. Just as you mentioned our location, we are situated in the center of Naha city. Public transportation such as bus, monorail, and ferry is easily accessible. We are always happy to support your trip to make your trip smoother and more memorable. So please feel free to ask us anything if an opportunity to come back would arise again. We hope to keep up our performance and wish to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

Ho yin

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 4 晚
ESTINATE HOTEL 於 2020年2月9日回覆
Dear WENCHIH, Thank you very much for staying with us. Your rating and comment are highly appreciated. We are planning to renovate this hotel to the one more attractive and comfy. We hope to keep up our service and wish to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

WENCHIH

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
ESTINATE HOTEL 於 2020年2月9日回覆
Dear WENCHIH, Thank you very much for staying with us. Your rating and comment are highly appreciated. We are planning to renovate this hotel to the one more attractive and comfy. We hope to keep up our service and wish to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

Yi-Shun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 5 晚
ESTINATE HOTEL 於 2020年2月9日回覆
Dear Yi-Shun, Thank you very much for staying with us. Your rating is highly appreciated. We are planning to renovate this hotel to the one more attractive and comfy from this April. We hope to keep up our performance and wish to welcome you again. Have a wonderful day. Best regards, ESTINATE HOTEL

4/10 不太好

Henry

情侶出遊
不喜歡:員工素質
the room cleaning services is diappointed, the sataff didnt close the door of my room after room cleaning services. The room.door was opened until i came back to hotel at night.
於 2020 年 1 月住了 3 晚
ESTINATE HOTEL 於 2020年1月19日回覆
Dear Henry, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. First of all, we deeply sorry about the incident. We must take this matter very seriously and sincerely for this never happens. In addition, you have always been a source of support for us to reach our company goals. Your review is very important as we are constantly looking for ways to improve our customer satisfaction. We are striving for a more assured and comfortable stay as best as we can. We hope you are having a good time where you are and wish you would regain confidence in us for your future trips. Sincerely ESTINATE HOTEL

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 5 晚
ESTINATE HOTEL 於 2020年1月6日回覆
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. We believe that imperfection is a keynote of a great journey. It can be created or brought to perfection through exchange with locals, fellow travellers, and our staffs. We are always happy to mingle with guests from all over the world. So please feel free to ask us anything if an opportunity to come back would arise again someday in the future. We hope to keep up our service and are all looking forward to welcoming you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great service, delicious breakfast, small room
Staff are friendly and able to speak good English. Room size is small, even though my room is the largest at my floor (room with 2 x 1.2m beds). The size of bed is big enough to cater 2 adults and 2 kids. However, the view outside the window will be totally blocked by the building nearby. (My rooms are at 3/f & 4/f in my 2 stay). Breakfast is fantastic. I have tried two times, one at 7am and one at 10am, you will find Japanese omelette, luncheon meat, onigiri, tsukemono and cereals in buffet part at 7am, however only Japanese omelette, tsukemono and cereals will be left at 10am
於 2019 年 12 月住了 1 晚
ESTINATE HOTEL 於 2020年1月6日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, we are so delighted to hear that you had a good time here at ESTINATE HOTEL. We believe that imperfection is a keynote of a great journey. It can be created or brought to perfection through exchange with locals, fellow travellers, and our staffs. We are always happy to mingle with guests from all over the world. So please feel free to try to talk to us anything if an opportunity to come back would arise again. We hope to keep us our service and wish that you would remain confident in us for your future trips. We all look forward to welcoming you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 有夠讚

yu-kun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 3 晚
ESTINATE HOTEL 於 2020年1月29日回覆
Dear Yu-kun, Thank you very much for staying with us. Your rating is highly appreciated. We will be under renovation from this April. We hope to keep up our performance as well and wish to welcome you again to our hotel reborn in the future. Have a lovely day. Best regards, ESTINATE HOTEL

4/10 不太好

Shien Yi

不喜歡:住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置不錯 cp 值高
廁所有點少, 其他都還ok 地點還算方便
於 2019 年 12 月住了 5 晚
ESTINATE HOTEL 於 2019年12月25日回覆
Dear guest, Thank you very much for staying with us and your time to write a review. Your feedback is highly appreciated as well. Just as you mentioned our location, public transportation such as bus, monorail, and the ferry are easily accessible. We have some good eateries around us as well. We'd be always happy to share the information to facilitate a smoother and more memorable stay. So please feel free to ask us anything if an opportunity to come back would arise again. We hope you are having a good time where you are. We hope to keep up our service and wish you remain confident in us for your future trip. Have a lovely day. Best regards, ESTINATE HOTEL

6/10 一般般

Kin wai

喜歡:員工素質
於 2019 年 12 月住了 2 晚
ESTINATE HOTEL 於 2019年12月24日回覆
Dear Kin Wai, Thank you very much for staying with us. Your rating is highly appreciated. We are making an effort to provide a smoother and more memorable stay as best as we can so that you might be more ready for exploring Okinawa fully. We hope you are having a good time where you are. We wish to welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

KAM FAI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間舒適
GOOD
於 2019 年 11 月住了 3 晚
ESTINATE HOTEL 於 2019年12月2日回覆
Dear KAM FAI, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. With your voice as our reference, we are making an effort to provide a more comfortable and memorable stay as best as we can. We all look forward to welcoming you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 2 晚
ESTINATE HOTEL 於 2019年11月25日回覆
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. Above all, it is our happiness to hear that you had a good time here. We are making an effort to provide a more comfortable and memorable stay as best as we can so that you are more ready for exploring Okinawa fully. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

Wai Kuen

於 2019 年 11 月住了 3 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
每日早餐豐盛,住房乾淨
於 2019 年 9 月住了 5 晚
ESTINATE HOTEL 於 2019年10月14日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, it is our happiness to hear that you enjoyed your stay, especially our breakfast. Fortunately, we've gotten good reviews about it. Recently, it's been upgraded to the one with semi-buffet. And your comment gives us the courage to move forward. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

SHANG WEN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 3 晚
ESTINATE HOTEL 於 2019年10月13日回覆
Dear SHANG WEN, Thank you very much for staying with us. Your rating is highly appreciated. We are moving forward to provide a more smooth and memorable stay as best as we can. We all look forward to welcoming you again. Have a lovely day. Best regards,

10/10 有夠讚

PEI-JU

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 3 晚
ESTINATE HOTEL 於 2019年9月24日回覆
Dear PEI--JU, Thank you very much for staying with us. Your rating is highly appreciated. Above all, it is our happiness to hear that you had a good time here. We believe that imperfection is a keynote of a great journey. It can be created or brought to perfection through exchange with locals, fellow travelers, and our staffs. We'd be always happy to support your trip. So please feel free to ask us anything if an opportunity to come back would be opened. We hope you are having a good time where you are. We all look forward to welcoming you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
有機會會在選擇
離車站近!附近有便利商店和很多間燒烤店! 每天打掃補充消耗品!乾淨! 早餐好吃!
於 2019 年 9 月住了 3 晚
ESTINATE HOTEL 於 2019年9月23日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, it is our happiness to hear that you had a good time here. Just as you mentioned our location of this hotel, there are many good shops and restaurants within walking distance. Public transportation such as bus, monorail, and ferry is close as well. We'd be always happy to share the information to facilitate a more smooth and memorable stay as best as we can. So please feel free to ask us anything if an opportunity to come back would be opened. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again. Have a wonderful day. Best regards, ESTINATE HOTEL

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 5 晚
ESTINATE HOTEL 於 2019年9月13日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. We are making an effort to provide a more smooth and memorable stay as best as we can so that you might be more ready for exploring Okinawa fully. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again. Have a lovely day. Best regards,

6/10 一般般

Chun Wah

喜歡:整潔度和客房舒適度
不像想像中好
整體可以,但不像想像中好。早餐是值得推介的。
於 2019 年 8 月住了 3 晚
ESTINATE HOTEL 於 2019年8月16日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. We are sincerely sorry that we could not meet your expectations. We strive to improve our services and facilities in order to offer our customers more comfortable and memorable stay. Also, we are happy to know that you liked our breakfast. We always try to serve the best breakfast around here. Your comment really encourages us. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again. Have a lovely day. Best regards,

6/10 一般般

Esther,Hong Kong

情侶出遊
喜歡:整潔度
不喜歡:住宿環境和硬體
The location is good for backpacker, but not for tourists who travel with a car. The car park is 2 mins away from the hotel and charge by everytime in and out with JPY$800, for overnight parking the parking may full and must leave before 11am on the next day, otherwise extra money will be charged. All of these information were told only when we arrived the hotel. The room price are respectively low when compare to other hotels in the same area, yet the room was very small that we didnt have enough space to put our luggages. No drinking water provided in the room, and you have to ask the staffs everytimes for bottles of water/hot water/extra blankets/cups (they gave us paper cups for the first time, and we asked twice for a pair of proper cups). Which they didnt have extra quilt even we were willing to pay extra money. It seems that they didnt have sufficient resources to fulfill customers' needs.
於 2019 年 8 月住了 4 晚
ESTINATE HOTEL 於 2019年8月13日回覆
Dear Esther, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. We are sorry that your expectation could not be met. Just as you mentioned the contract parking, it is charged with every entry. Although every website indicates this information and it cannot be changed for the time being since this is along the main street in Naha city so that no space is available, we are making an effort to provide a more smooth and memorable stay as best as we can so that you might be a bit more ready for exploring Okinawa fully. We keep providing information about general coin parking around us as well. About quilt, we are able to provide an extra blanket instead. The detail is mentioned on the website or information paper we provide upon your arrival as well. We are sorry for this inconvenience and your understanding is highly appreciated. We hope you are having a good time where you are. It would be our happiness if we are able to improve our service and welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
有些備品需要自行去櫃檯索取不是很方便。 但基本上服務都算不錯。 便利商店、飲食店⋯⋯都很近,很方便。
於 2019 年 7 月住了 4 晚
ESTINATE HOTEL 於 2019年7月21日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Just as you mentioned the location, there are many attractive shops and restaurants around us. Public transportation such as bus, monorail, and ferry is easily accessible. We'd be always happy to share the information to facilitate a more smooth and memorable stay. So please feel free to ask us anything if an opportunity to come back would be opened. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

Ming Kwan

Feel not clean
於 2019 年 6 月住了 3 晚
ESTINATE HOTEL 於 2019年7月12日回覆
Dear Ming Kwan, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. And we are very sorry for the discomfort during your stay. We sincerely make further effort to keep our facilities clean and neat, to provide a more comfortable for our dear customers. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again someday in the future. Have a lovely day. Best regards,

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 1 晚
ESTINATE HOTEL 於 2019年7月2日回覆
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. We are making an effort to provide a more smooth and memorable stay as best as we can. We all look forward to welcoming you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 3 晚
ESTINATE HOTEL 於 2019年6月19日回覆
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. We are making an effort to provide a more smooth and memorable stay as best as we can. So please feel free to ask us anything if an opportunity to come back would be opened again. We hope you are having a good time where you are. It would be an honour if we are able to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
有機會重遊不會再入住
房間隔音不好,終於明白為何櫃台放置免費耳塞供人取用,燈光太暗,床不好睡,枕頭又超高,地點還算方便,最大賣點只有現點現做早餐,我的方案不含早餐,要另外加購,這樣的價格性價比其實蠻低的,選擇這家是為了配合團體的活動,否則個人會情願多加預算住較高級的飯店
於 2019 年 6 月住了 4 晚
ESTINATE HOTEL 於 2019年6月23日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. With your voice as our beacon, we are making an effort to provide a more smooth and memorable stay as best as we can so that you might be more ready for exploring Okinawa fully. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

FC

喜歡:整潔度和員工素質
CP value is high and transportation is convenient. If only stay for sleep, it is worth.
於 2019 年 6 月住了 3 晚
ESTINATE HOTEL 於 2019年6月23日回覆
Dear FC, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. We are making an effort to provide a more smooth and memorable stay as best as we can. We believe that imperfection is a keynote of a great journey. It can be created through exchange with locals, fellow travelers, and our staffs. We are always willing to support your trip. So please feel free to ask us anything if an opportunity to come back would be opened. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 5 月住了 3 晚
ESTINATE HOTEL 於 2019年5月21日回覆
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. We are making an effort to provide a more smooth and memorable stay as best as we can. We are all looking forward to welcoming you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

6/10 一般般

Chi Chiuan

喜歡:員工素質
不喜歡:整潔度
性價不成比
房間清潔度不佳, 入住時浴缸排水不順, 打開排水孔發現都被毛髮堵塞了, 非常噁心! 房間或浴室都沒有掛浴巾的地方, 且刷牙漱口杯只提供紙杯, 這點不太能接受 早餐好吃, 地點交通方便
於 2019 年 5 月住了 2 晚
ESTINATE HOTEL 於 2019年6月19日回覆
Dear Chi Chiuan, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. And we are very sorry for the discomfort during your stay. We take this matter very seriously and sincerely and are going to make an effort to provide a more comfortable and memorable stay as best as we can for this never happens. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 有夠讚

YANG

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
我想請問飯店的枕頭是用哪一個
於 2019 年 4 月住了 4 晚
estinate hotel 於 2019年5月6日回覆
Thank you very much for staying us, and we are glad that you like our pillow. We are using the pillow called Haruka Style. The product number is SZC-005. If you have further concerns, please feel free to ask us to our e-mail address. Best regards, ESTINATE HOTEL

6/10 一般般

真實旅客

情侶出遊
喜歡:整潔度、員工素質和設施服務
飯店離捷運不遠,到港口和國際村走路很方便。飯店內部乾淨,1樓餐廳很舒適,早餐好吃,份量十足,但可惜餐點是固定組合,沒辦法自行更換餐點裡的內容。房間很小,尤其洗手間浴室更是小。
於 2019 年 4 月住了 4 晚
ESTINATE HOTEL 於 2019年5月1日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Just as you mentioned our location, public transportation such as bus, monorail, and ferry is easily available. There are many attractive shops and restaurants on the international street. We are always happy to support your trip. So please feel free to ask us anything if an opportunity to come back would be opened again. Although a standard room is just 12 square meters, we are making an effort to provide a more smooth and memorable stay as best as we can. It would be an honour if we are able to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 有夠讚

YUNPING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 2 晚
estinate hotel 於 2019年3月4日回覆
Dear YUNPING, Thank you very much for staying with us. Your rating is highly appreciated. Above all, it is our happiness to hear that you had a good time here at ESTINATE HOTEL. We belive that imperfection is a keynote of a great journey. It can be brought to perfection through exchange with locals, fellow travellers, and our staffs. So please feel free to ask us anything since we are always happy to support your trip and make your trip beyond expectation. That is what we are trying. We are all looking forward to welcoming you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 3 晚
ESTINATE HOTEL 於 2019年4月9日回覆
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. We are making an effort to provide a more smooth and memorable stay as best as we can. We are looking forward to welcoming you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 3 晚
estinate hotel 於 2019年2月24日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating is highly appreciated. We are making an effort to provide a more smooth and memorable stay as best as we can. We believe that imperfection is a keynote of a great journey. You can bring your journey to perfection through exchange with locals, fellow travellers, and our staffs. So please feel free to ask us anything since we hope to lead your trip beyond your expectation. We are all looking forward to welcoming you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
房間沒熱水壺也沒杯子
於 2019 年 1 月住了 3 晚
estinate hotel 於 2019年1月16日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating is highly appreciated as well. Just as you pointed out, a kettle and cups can be provided upon your request at the reception because of the maximum capacity of electricity for this building. We are sorry for this inconvenience and your understanding is highly appreciated. With your voice as our beacon, we are making an effort to provide a more smooth and memorable stay as best as we can so that you might be more ready for exploring Okinawa fully. We hope you are having a good time where you are. We hope our paths will cross again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 有夠讚

JUFENG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
導航位置會找不到
於 2019 年 1 月住了 3 晚
estinate hotel 於 2019年1月16日回覆
Dear JUFENG, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. With your voice as our beacon, we are moving forward to create a more smooth and memorable stay as best as we can. We hope you are having a good time where you are. We hope our paths will cross again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
房間太細,我有bb車及喼,每次只能開到其中一項,很不方便! 大堂早餐不錯,每位入住有free drink一杯!
於 2018 年 12 月住了 3 晚
estinate hotel 於 2019年1月8日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comments are highly appreciated. With your voice as our beacon, we are making an effort to provide a more comfortable and memorable stay as best as we can. We hope you are having a good time where you are. It would be an honour if we are able to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 不錯哦

HUNG-I

喜歡:整潔度、員工素質和住宿環境和硬體
枕頭太扁、太軟。墳墓就在旁邊,感覺不舒服
於 2018 年 12 月住了 2 晚
estinate hotel 於 2019年1月6日回覆
HUNG-I, Thank you very much for your review. We hope you had a good time in Okinawa. We are afraid to tell you that your review was mentioned about another hotel, not ESTINATE HOTEL since we don't have any grave around this hotel. We hope you are having a good time where you are as well. It would be an honour if we are able to welcome you. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 有夠讚

JTING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間空間沒有想像中小,只有浴室小了一些,整體很舒服,餐飲服務很好
於 2018 年 12 月住了 1 晚
ESTINATE HOTEL 於 2019年1月3日回覆
Dear guest, Thank you for staying with us and writing the review. Your comment and rating are highly appreciated. We are really happy that you seem to have a good impression of our food services. We are really sorry that your expectations did not match with our facility. We are going to share and add your review to improve our facility. If you have an opportunity to come to Naha city, please feel free to ask us anything. We hope you are having a good time where you are. It would be an honour if we are able to welcome you again someday in the future. Have a lovely day. Best regards,

10/10 有夠讚

Chin Ling

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
設計感很好的飯店
設計感很好的飯店~早餐是單點的現點現做很精緻。
於 2018 年 12 月住了 1 晚
estinate hotel 於 2018年12月30日回覆
Dear Chin Ling, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Most of all, it is our happiness to hear that you had a good time here at ESTINATE HOTEL. With your voice as our beacon, we are moving forward to provide a more smooth and memorable stay as best as we can. We believe that imperfection is the keynote of a great journey. If you wont to make your trip unimaginably wonderful, just come down to the lounge to create your next travel experience through exchange with locals staff, and fellow travelers. ESTINATE HOTEL is the first destination that invites you to embark on a journey to the wonderful next. We are always happy to support your trip as long as you have an opportunity to come to Okinawa again. We hope you are having a good time where you are. It would be an honour to welcome you again. Have a lovely year. Best regards, ESTINATE HOTEL

4/10 不太好

Jeff

不喜歡:員工素質和住宿環境和硬體
酒店職員沒禮貌,沒什麼服務可言,很多時要親力親為。另外,花灑水壓很低,洗澡要用很長時間,完全不享受!
於 2018 年 12 月住了 2 晚
estinate hotel 於 2018年12月18日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. First of all, we are sorry for the discomfort during your stay. We are making an effort to provide a more smooth and memorable stay as best as we can. We hope you are having a good time where you are.] It would be an honour if we are able to enhance our service and welcome you again someday in the future. Have a wonderful day. Best regards, ESTINATE HOTEL

6/10 一般般

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
飯店早餐還0K,附近有A E0N很方便。瓶装水要跟櫃台拿,我去三天都沒拿水,最後一天退房要一瓶水卻不给。
於 2018 年 11 月住了 3 晚
estinate hotel 於 2018年12月18日回覆
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. With your voice as our beacon, we are making an effort to provide a more smooth and memorable stay as best as we can. We hope you are having a good time where you are. It would be an honour to welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

4/10 不太好

yuli

喜歡:整潔度和員工素質
差不多價格 有更好的選擇
於 2018 年 12 月住了 1 晚
estinate hotel 於 2018年12月16日回覆
Dear yuli, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. With your voice as our beacon, we are making an effort to provide a more comfortable and memorable stay. It would be an honour if we are able to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 有夠讚

偉倫

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚
estinate hotel 於 2018年12月9日回覆
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. Most of all, we are very happy to hear that you had a good time here. We are making an effort to provide a more smooth and memorable stay as best as we can. We hope you are having a good time where you are. It would be an honour if we are able to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL