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峇里島麗思卡爾頓飯店的評分

5 out of 5
峇里島麗思卡爾頓飯店
Jalan Raya Nusa Dua Lot #3, Sawangan, Nusa Dua, Bali

評論

9.0

太棒了

10 分，有夠讚；429 則評論中有 283 則" "
8 分，不錯哦；429 則評論中有 92 則" "
6 分，一般般；429 則評論中有 32 則" "
4 分，不太好；429 則評論中有 11 則" "
2 分，很糟糕；429 則評論中有 11 則" "

9.2/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.0/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Maggie

於 2024 年 3 月住了 3 晚
Revenue Management 於 2024年3月22日回覆
Dear Maggie,Greetings from The Ritz-Carlton, Bali.Thank you for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
想不到房間有日本座廁，是加分位。住頂樓房間可面對白色教堂很美，早上看日出很方便，食floating breakfast影相都很好看。有提供攝影師在酒店行一圈攝影服務，拍下美照留念，過程很開心。生日有蛋糕、生果撻和手寫卡很窩心。
於 2023 年 11 月住了 3 晚
Ach Zulfikar Fauzi 於 2023年11月10日回覆
Dear Our Valued Guest,Greetings from The Ritz-Carlton BaliGlad to read that you have had an amazing and memorable stay experience with us.It was our honor to have you as our guests, and we hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,ZulRevenue Management

10/10 有夠讚

Wang Leong Tenny

親子旅遊
喜歡：員工素質和住宿環境和硬體
Staffs are so nice and polite
於 2023 年 7 月住了 7 晚

10/10 有夠讚

Xiaohang

於 2023 年 6 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We would like to come back
Relax and nice place with good service
於 2021 年 5 月住了 1 晚

10/10 有夠讚

KIN HANG

於 2020 年 3 月住了 2 晚

8/10 不錯哦

Lin Chia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 3 晚

10/10 有夠讚

hock kiu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚

10/10 有夠讚

hock kiu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 2 晚

10/10 有夠讚

Moon Tong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very impressive services
This is a birthday trip and honeymoon journey for us. Everything is well prepared and full of surprises. Thanks for everything! The service is great and the facilities are all very good~
於 2019 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly staff, excellent service and clean room
Friendly staff with good service. The room is big and clean. Location is not so convenient though
於 2019 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

於 2019 年 7 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice
於 2019 年 6 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：員工素質、設施服務和住宿環境和硬體
於 2019 年 4 月住了 4 晚

10/10 有夠讚

KONG KIN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
蜜月勝地，賞心悅目
超五星水凖，服務一流，房間超过1000呎，早餐選擇多及味道都好，今次入住了帶泳池的房間，感覺比Villa還要好，安排了2個人的漂浮早餐才300港元，超值服務，還有小車穿梭整個酒店也會多一個讚，整體而言是高、大、上
於 2019 年 4 月住了 2 晚

8/10 不錯哦

Chor Man

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good & large hotel
Good and large Hotel with buggy. Good Service. However,the restaurant do not have air-conditioners.
於 2019 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
員工非常親切有禮，笑容可掬，令人賓至如歸；設施完善，用心經驗綠色環境，景觀極佳；餐點美味，尤其是 The Beach Grill ；是一次令人非常滿意且難忘的住宿體驗！
於 2019 年 2 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
難忘的旅行
飯店房間空間大而舒適，印尼和日本餐廳景觀很好，傍晚夕陽海天ㄧ片，很美的晚餐！
於 2018 年 12 月住了 3 晚

8/10 不錯哦

Jason，Taipei

喜歡：員工素質、住宿環境和硬體和客房舒適度
This time I am babysitting my 6 yrs old son. Its good that he feels safe & has things to do in the hotel. In general is pretty good.
於 2018 年 10 月住了 8 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 4 晚

10/10 有夠讚

Ka Lai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very nice hotel

10/10 有夠讚

LICHING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
強烈建議入住的飯店
服務非常好，無敵海景，房間很大，很新。唯一美中不足的是餐廳的飲時差強人意。整間飯店的環境，非常讓人放鬆，植物的種類很多元化。
於 2018 年 2 月住了 2 晚

10/10 有夠讚

Huansheng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
美好的住宿環境及自然沙灘，值得一探
我們很喜歡這裡，海灘的夕陽美得不像樣。飯店的環境清幽靜謐，很適合放鬆跟遠離城市。不過spa一般般（環境好，按摩還好），可以不用特別消費spa。 附近因為也很郊區是沒什麼東西可以吃，只能吃裡面餐廳。日本料理太美式風味，而beach grill的料理倒是不錯。 附泳池的房間之泳池裡面比較多植物的雜草沙子，算是為了隱密而不得已的措施 有機會我們很樂意再來
於 2018 年 2 月住了 4 晚

4/10 不太好

Mei Ching

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2017 年 7 月住了 4 晚

10/10 有夠讚

Shao Wei Jack

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2016年8月21日回覆
Dear Valued Guest, Thank you for your five star review. We're looking forward to welcoming you back on your next return to Bali. Sincerely yours, The Ritz-Carlton, Bali

8/10 不錯哦

Luke

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place with private beach
Nice new hotel with private beach and the room is comfortable. But up to the standard of Ritz-Carlton, the service was just so so. And the first day after i booked the dinner at the Beach Grill but when i arrived the waiter spent long time to confirm. Except this, the food taste good.
Danielle 於 2016年8月21日回覆
Dear Luke, Thank you for sharing your experience on Expedia. We are glad to read that you enjoyed our resort ambiance, our spacious and comfortable suite, food qualities, and our private beach. We have taken notes of your concern and we have shared your feedback to our respective department head. We will use your comments to monitor our quality service for our future improvement. On behalf of our ladies and gentlemen, thank you again for your recommendation and we look forward to welcoming you back on your next return for another memorable experience at The Ritz-Carlton, Bali. Sincerely yours, The Ritz-Carlton, Bali

8/10 不錯哦

CHUNG CHENG，台灣

喜歡：整潔度、員工素質和客房舒適度
下次會再去
服務跟環境級數高 早餐還不錯 必須接受白天目前還有一半區域正在蓋 房間聽不到聲音 但走在走廊會有施工的感覺
Dear Chung Cheng, Greetings from The Ritz-Carlton, Bali! Thank you for sharing your experience with us. I am glad that you had such a great time at our resort and enjoyed the breakfast ambiance and selection. Pleased to inform you that we currently have all of our facilities ready for our guests to enjoy. The resort is fully completed and operational including our Ritz-Carlton, Spa which has been launched in the fall of 2015 offering a comprehensive wellness experience for all our guests. On behalf of our Ladies and Gentlemen, I would like to thank you for your visit and I hope you will have the chance to come back to Bali in the near future. Best Regards, Karim Tayach General Manager

8/10 不錯哦

Vincent，Taiwan

喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
改善空間很多的飯店
很多設施都未完工，旁邊仍在蓋新飯店，甚至於浴室拉門大鐵條還會掉落（幸好沒砸到人），充電插座沒電，鬆脫等，健身房及SPA用Villa房間代替。總之，設備遭透了。除此之外，其他的一切都非常美好（雖然結帳時出了點問題）。
Karim Tayach 於 2016年1月18日回覆
Dear Vincent, Greetings from The Ritz-Carlton, Bali! Thank you for taking the time to write about your stay experience at our resort. We are glad to know that we currently have all the facilities ready for our guests. We highly appreciate your feedback about the facilities in the room and please accept our sincere apologies for the inconvenience. On behalf of the entire team, we look forward to have the opportunity to welcome you back for a better stay experience here at The Ritz-Carlton, Bali! Sincerely yours, Karim Tayach General Manager

10/10 有夠讚

Toshiki

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
期待以上に素晴らかった！ つたない英語でもフルサービスしてくれる。 ハネムーン中とつげたら食事中にサプライズしてくれるし、部屋に戻った時にも祝いの品が置いてあった。最高すぎた。
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Jin Ju

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beach beautiful Staff professional how to manage the issues Nice facility , overall well maintained
於 2024 年 3 月住了 5 晚
Revenue Management 於 2024年3月28日回覆
Dear Jin Ju, Greetings from The Ritz-Carlton, Bali. It was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through Expedia with a nice review. The genuine care extended by our Ladies and Gentlemen indeed always makes the difference. We look forward to welcoming you back one day soon for another memorable stay here with us at 'your home away from home' at The Ritz-Carlton Bali. Best Regards, Revenue Management

10/10 有夠讚

Torgeir

於 2024 年 3 月住了 2 晚
Revenue Management 於 2024年4月15日回覆
Dear Torgeir, Greetings from The Ritz-Carlton, Bali. Thank you for taking the time to give perfect score post stay review through Expedia. We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future. Best Regards,Revenue Management

10/10 有夠讚

XIAOTONG

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Revenue Management 於 2024年3月21日回覆
Dear Xiaotong, Greetings from The Ritz-Carlton, Bali.Thank you so much for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future. Best Regards,Revenue Management

10/10 有夠讚

Sybil

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great resort service was awesome
於 2024 年 1 月住了 3 晚
Revenue Management 於 2024年2月26日回覆
Dear Sybil,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management

10/10 有夠讚

Simmy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved this resort, highly recommended
於 2024 年 2 月住了 2 晚
Revenue Management 於 2024年2月26日回覆
Dear Simmy,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management

10/10 有夠讚

Elizabeth

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
True luxury
於 2024 年 1 月住了 6 晚
Revenue Management 於 2024年2月26日回覆
Dear Elizabeth,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management

8/10 不錯哦

ILONA

喜歡：整潔度、員工素質和住宿環境和硬體
Everything for the most part was excellent. Need to streamline checking in. It took too long and too many staff involved. Staff were very kind and helpful.
於 2024 年 1 月住了 3 晚
Revenue Management 於 2024年2月26日回覆
Dear Ilona,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give good score post stay review through Expedia. We will ensure to provide the best personalized service for your next visit. We really appreciate your feedback.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management

6/10 一般般

Kennon

於 2024 年 1 月住了 2 晚
Revenue Management 於 2024年2月26日回覆
Dear Mr. Kennon,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give score post stay review through Hotels.com. we will improve more our service to ensure your next visit will be more memorable.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management

10/10 有夠讚

Joyce

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Paradise with an amazing Staff.
Absolutely amazing! The property is gorgeous. Top notched service and attention to details from the incredible staff. The pool was lovely with a few restaurants to select from. I really appreciated the buggy available readily to take you anywhere around the property. Free activities were available for guests and partial spa facilities as well. The daily breakfast buffet had so many choices and a soup bar. The room was spacious, and super clean. It was a definite place to relax and you never want to leave.
Lobby View
Spacious Room
Cabana Life
於 2024 年 1 月住了 2 晚
Revenue Management 於 2024年2月27日回覆
Dear Joyce,Greetings from The Ritz-Carlton, Bali. It was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through Hotels.com review with amazing review. The genuine care extended by our Ladies and Gentlemen indeed always makes the difference and hope you will cherish for a long time the great memories at our resort. We look forward to welcoming you back one day soon for another memorable stay here with us at 'your home away from home' at The Ritz-Carlton Bali. Best Regards, Revenue Management

10/10 有夠讚

Mubarak

喜歡：整潔度、員工素質和住宿環境和硬體
The staff were wonderful and I enjoyed my stay
於 2024 年 1 月住了 4 晚
Revenue Management 於 2024年1月12日回覆
Dear Mubarak, Greetings from The Ritz-Carlton, Bali.Thank you for sharing your stay experience through Expedia review. Also Thank you for recognizing the level of personalized service and genuine care by our Ladies & Gentlemen. We hope to have the opportunity to welcoming you back to The Ritz-Carlton Bali.Best Regards,Revenue Management

10/10 有夠讚

Fenil

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly and hospitable team at RCB
All the people associated with RCB are amazing and property is ***** Wonderful memories
於 2023 年 12 月住了 5 晚
Ach Zulfikar Fauzi 於 2024年1月12日回覆
Dear Fenil,Greetings from The Ritz-Carlton Bali. Thank you for your time in sharing your stay experience through Hotels.com and thank you so much for recognizing the level of personalized service and genuine care delivered by our ladies & gentlemen.We hope to have the opportunity to welcome you back & create another RC memories in the near future at The Ritz-Carlton, Bali.Best Regards,Revenue Management

10/10 有夠讚

Christie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Revenue Management 於 2024年2月26日回覆
Dear Christie,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through Expedia.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management

10/10 有夠讚

Seongho

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚
Ach Zulfikar Fauzi 於 2024年1月12日回覆
Dear Seongho,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through hotels.com.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management

10/10 有夠讚

Mariam

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
An incredible stay. The property was stunningly beautiful, my room was large, comfortable and well appointed. The staff were incredibly helpful, friendly and welcoming. Doesn’t get better than this!
於 2023 年 11 月住了 3 晚
Ach Zulfikar Fauzi 於 2023年12月1日回覆
Dear Mariam, Greetings from The Ritz-Carlton, Bali.Thank you for your time in sharing your stay experience through Expedia review. Also Thank you for recognizing the level of personalized service and genuine care by our Ladies & Gentlemen.We look forward to welcoming you back to The Ritz-Carlton BaliBest Regards,Revenue Management

10/10 有夠讚

Stephanie

於 2023 年 11 月住了 5 晚
Ach Zulfikar Fauzi 於 2023年11月24日回覆
Dear Stephanie,Greetings from The Ritz-Carlton, BaliThank you so much for taking the time to give perfect score post stay review through hotels.com.We hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,Revenue Management

10/10 有夠讚

Angela

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beauty of the design and the flowers. Staff friendly
於 2023 年 11 月住了 9 晚
Ach Zulfikar Fauzi 於 2023年11月10日回覆
Dear Angela,Greetings from The Ritz-Carlton BaliIt was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through Expedia and thank you so much for recognizing the level of personalized service and genuine care delivered by our ladies & gentlemen.It was our honor to have you as our guests, and we hope to have the opportunity to welcome you back to The Ritz-Carlton Bali in the near future.Best Regards,ZulRevenue Management

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Ritz Carlton standard is well and truly maintained in the Nusa Dua resort. Beautiful property makes you feel relaxed when you arrive, welcome staff excellent, Restaurants are great quality - I must compliment one of the exec Chef Abi who ran a great team of chefs and service staff and one of his junior Staff Bernadetta was smiling every day and was so helpful also. Spacious rooms with everything you need, even access to lagoon pools.
於 2023 年 10 月住了 7 晚
Ach Zulfikar Fauzi 於 2023年11月15日回覆
Dear Michael,Greetings from The Ritz-Carlton, Bali.It was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through Expedia review.The genuine care extended by our Ladies and Gentlemen indeed always makes the difference and hope you will cherish for a long time the great memories at our resort. and thank you so much for recognizing the level of personalized service and genuine care delivered by Executive Chef Abi & team and also Bernadetta. We look forward to welcoming you back one day soon for another memorable stay here with us at 'your home away from home' at The Ritz-Carlton Bali.Best Regards,Revenue Management