Too old and need to refurnish, room facilities not enough, no sandles, refrigerator, toilet cannot knock.........all these are minor but when sum these up, it comes to the result.
Joseph
於 2023 年 6 月住了 1 晚
8/10 不錯哦
PAK HANG
家庭旅遊
2023年3月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
PAK HANG
於 2023 年 3 月住了 2 晚
10/10 有夠讚
wen wen
家庭旅遊
2021年12月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly service
Very convenient area, friendly service!
wen wen
於 2021 年 12 月住了 1 晚
4/10 不太好
Christine
親子旅遊
2024年5月19日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My room smelled awful like mold and was so humid. The air conditioner didn’t work and when I called the front desk no one answered or responded to the text.
Christine
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Alicia
2024年5月19日
喜歡:整潔度、員工素質和住宿環境和硬體
I like everything
Alicia
於 2024 年 5 月住了 1 晚
10/10 有夠讚
RAMSES
商務旅客, 家庭旅遊
2024年5月18日
喜歡:整潔度、員工素質和住宿環境和硬體
It was great for my kids and safe
RAMSES
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Louis
情侶出遊, 商務旅客
2024年5月17日
喜歡:整潔度、設施服務和住宿環境和硬體
Le Personnel n'est pas accueillant
Donne tres peu d'information a l'arrivée
Louis
於 2024 年 5 月住了 3 晚
2/10 很糟糕
Sreshth
情侶出遊, 商務旅客
2024年5月14日
不喜歡:員工素質、設施服務和住宿環境和硬體
I specifically booked this hotel because it had a Sauna, after multiple calls to confirm this I got to know that the pool area is under maintenance.
To my further disappointment I was told that the area will be working the next day but it wasn’t.
I paid for breakfast in the morning but my work meetings ran longer and I couldn’t get to it - I tried asking for a refund as I didn’t use it and they asked me for a coupon for it but I had lost it as it was a piece of card. I told them to double check with the staff upstairs but they said no and there was nothing they could do.
Lastly, the customer service and room service is terrible or next to non existent, I called them 4 times asking for something but no one picked up. When someone finally did I had a question about the TV or it having Netflix or something and the lady told me she doesn’t know about it.
Never coming back to this hotel again expected a 4 star hotel but felt definitely like a cheap motel.
Sreshth
於 2024 年 5 月住了 2 晚
6/10 一般般
Joyce
情侶出遊, 團體旅遊
2024年5月14日
喜歡:設施服務
Requested adjoining rooms and was given one at each end of the same floor, saying it was the closest available. Room attendant Sue.,,saved the day by going to the desk and got us moved next door to our second reserved room. She even offered to help us move our things and delivered us ice. I called to see if the construction would impact our stay as we received an email about construction although we didn’t see any. Whirlpool was not working.