客房, 1 張特大雙人床, 無障礙, 非吸煙房 | 書桌、筆電工作空間、遮光布/窗簾、熨斗/熨衣板

紐波特紐斯-漢普頓 I-64 凱富飯店的評分

2.5 out of 5
紐波特紐斯-漢普頓 I-64 凱富飯店
12330 Jefferson Ave, Newport News, VA

評論

8.4

非常好

10 分,有夠讚;975 則評論中有 442 則" "
8 分,不錯哦;975 則評論中有 320 則" "
6 分,一般般;975 則評論中有 121 則" "
4 分,不太好;975 則評論中有 60 則" "
2 分,很糟糕;975 則評論中有 32 則" "

8.4/10

整潔度

8.8/10

員工素質

8.2/10

設施服務

8.0/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

David,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The receptionist plays an excellent role.
The location of the inn is excellent while the service are very good.

10/10 有夠讚

James

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very quiet hotel. Staff was great.
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月4日回覆
Hello James,We're pleased to hear you enjoyed the peaceful atmosphere and our exceptional team during your stay. Your feedback is greatly appreciated.

4/10 不太好

Devin

Hotel is on the older side and could use some renovations. However, it was very clean and smelled nice. Unfortunately the staff was extremely loud from 11pm - 6am. I was room #115 and I could hear everything: elevators, people checking in, staff conversations about someone being shot in the back, mistresses, and family drama. To say the least, I got very little rest.
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月1日回覆
Hello Devin, We appreciate your feedback on the cleanliness of your room despite the hotel's age. We're sorry to hear about the noise disturbances you experienced. We encourage guests to reach out to management directly with any concerns during their stay to ensure a pleasant experience for all.

10/10 有夠讚

David,Charlottesville

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
I look forward to staying sometime soon Dave
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月1日回覆
Hello David,Thank you for sharing your feedback, Dave. We appreciate your review and hope to welcome you back in the future.

10/10 有夠讚

Erin,Herndon

商務旅客
喜歡:員工素質和住宿環境和硬體
The cleanliness lived up to the review of other guests.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月30日回覆
Hello Erin,We appreciate your positive feedback regarding the cleanliness of our hotel. We strive to maintain high standards throughout our property to ensure an enjoyable stay for all our guests. If you have any further comments or suggestions, please don't hesitate to share them with us.

2/10 很糟糕

Christopher

不喜歡:整潔度和設施服務
Not clean. Needle found under a bed with someone in our party.
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月23日回覆
Hello Christopher, I'm very sorry to hear about the experience you had during your stay. Your feedback is valuable, and we will address this matter with our housekeeping team to ensure the highest standards of cleanliness are maintained at all times. It's important for us to provide a safe and comfortable environment for all our guests.

10/10 有夠讚

Stephen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月17日回覆
Hello Stephen,Thank you for sharing your positive feedback with us. We strive to maintain high standards of cleanliness at all times to ensure a pleasant stay for our guests. If you have any further comments or suggestions, please feel free to contact our management team.

2/10 很糟糕

Vasileios

商務旅客, 家庭旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
We made a reservation through Expedia weeks before our arrival and it was confirmed. When we got there, exhausted after a long trip, they couldn't find our reservation. Finally they realized they gave our room to some other clients because they did not read the names right. They finally gave us another room but charged us more for it although they admitted it was their mistake! We stayed 2 nights but it was impossible to sleep because of people going in and out all night, talking very loudly in the hallways and slamming doors. Continuously! ALL NIGHT! The poor design of the breakfast area makes it nerve-wracking to get your breakfast in the morning. Do yourselves a favour and stay away form this hotel!
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月17日回覆
Hello Vasileios, We are truly sorry to hear about your experience. It's unfortunate that there were challenges with your reservation and noise disturbances during your stay. We appreciate your feedback and will address these issues internally for improvement. Guests' comfort is our priority, and we apologize for any inconvenience caused. Thank you for sharing your concerns with us.

8/10 不錯哦

Ale

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me gustó porque tiene buenos precios y está cerca de muchos restaurantes y el mall
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月11日回覆
Hello Ale,Nos alegra saber que disfrutó de nuestra ubicación conveniente cerca de restaurantes y tiendas. ¡Esperamos darle la bienvenida de nuevo en el futuro!

10/10 有夠讚

Elizabeth

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk lady was super kind and helpful.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月9日回覆
Hello Elizabeth,We're delighted to hear that you had a positive interaction with our front desk team. Your feedback is appreciated as we always strive to provide excellent guest service. Should you have any future inquiries or concerns, please feel free to contact our management team directly.

10/10 有夠讚

Michelle

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Clean and close to restaurants and shopping.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月9日回覆
Hello Michelle,We are delighted to hear that you enjoyed our convenient location near restaurants and shopping. Your feedback is appreciated, and we hope to welcome you back in the future for another enjoyable stay.

8/10 不錯哦

Debbie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was very clean inside. There are signs of use but it is fairly modern. The staff is friendly and welcoming.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月5日回覆
Hello Debbie,We appreciate your kind words about our cleanliness and modern amenities. Our team strives to provide a warm and welcoming atmosphere for all guests. Thank you for acknowledging our efforts, and we hope to welcome you back in the future.

10/10 有夠讚

Nicole

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean nice and quiet and stall is very polite
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月16日回覆
Hello Nicole,We are pleased to hear that you found our hotel clean, quiet, and our staff polite during your stay. We strive to provide a welcoming environment for all our guests. Should you have any feedback or further comments, please feel free to reach out to our management team. Your observations are valuable to us in maintaining our standards of hospitality.

10/10 有夠讚

Courtney

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was always welcoming.
於 2024 年 3 月住了 3 晚
Manager 於 2024年3月15日回覆
Hello Courtney,We are delighted to hear that our staff made you feel welcome during your stay. Your positive feedback means a lot to us as we strive to provide excellent service to all our guests. We look forward to welcoming you back in the future.

10/10 有夠讚

Monica

喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel, conveniently located. Despite highway 64 being behind the hotel (and my room was on that side), I didn't hear any road noise. Comfy bed, clean room, friendly staff, hot and tasty breakfast... and all at a reasonable price!
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月12日回覆
Hello Monica,We are thrilled to hear that you had an enjoyable stay with us! Our team works hard to provide a comfortable experience for all our guests, and we appreciate your kind words about our convenient location and amenities. It was our pleasure to host you, and we hope to welcome you back in the future for another pleasant stay.

10/10 有夠讚

Darlene

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Manager 於 2024年3月9日回覆
Hello Darlene,Thanks for being or guest. We are more than happy to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon for another fantastic stay!

8/10 不錯哦

Deana

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was a nice hotel, reasonably priced compared to other hotels around and conveniently located to many places. The coffee machine was a very nice amenity. Also, our fire alarm kept going off so I reported it to the front desk, but no one came to fix it. Also, a hotel employee that looked at it said is was an old fire alarm. This was my only complaint. The staff was friendly, hotel and rooms clean and comfortable. Would definitely stay there again.
於 2024 年 2 月住了 7 晚
Manager 於 2024年3月5日回覆
Hello Deana, Thank you for sharing your feedback with us. We are pleased to hear you enjoyed your stay, our convenient location, and the amenities in the room. We appreciate your understanding with the fire alarm situation and apologize for any inconvenience caused. Our team always strives to provide a comfortable and clean environment for our guests. We look forward to welcoming you back in the future.

6/10 一般般

Raquel

家庭旅遊
喜歡:員工素質
Our room did not smell "clean" but stale which was put off
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月21日回覆
Hello Raquel, We appreciate your feedback and apologize for any inconvenience caused during your stay. We always strive to provide a fresh and welcoming environment for our guests. Please feel free to reach out to our management team so they can address your concerns directly. Your satisfaction is important to us, and we hope to welcome you back for a more pleasant experience.

10/10 有夠讚

Mekka,Folcroft

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What I loved the most was the quietness and the cleanliness of this hotel. The staff were amazing and so pleasant.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月20日回覆
Hello Mekka,We're delighted to hear that you enjoyed the tranquility and cleanliness of our hotel, as well as the exceptional service provided by our staff. Your kind words mean a lot to us and we look forward to welcoming you back in the future.

10/10 有夠讚

Michael

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and very quiet
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月14日回覆
Hello Michael,Thank you for sharing your feedback about our hotel. We're glad to hear that you found our property clean and enjoyed a tranquil stay. We strive to provide a relaxing environment for all our guests. We appreciate your valuable comments and hope to welcome you back in the future.

10/10 有夠讚

Hasan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Extremely friendly staff, definitely made me feel welcome
於 2024 年 2 月住了 4 晚
Manager 於 2024年2月14日回覆
Hello Hasan,Thank you for your kind feedback! We are delighted to hear that our staff provided you with a warm and welcoming experience during your stay. It's our priority to ensure that all guests feel at home while staying with us. Your satisfaction is important to us and we hope to have the pleasure of hosting you again in the future.

8/10 不錯哦

Larry

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome Staff.
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月14日回覆
Hello Larry, Thank you for your kind words regarding our staff. We greatly appreciate your feedback and are thrilled to hear that our team made your stay enjoyable. We strive to provide exceptional service to all our guests and hope to welcome you back in the future.

10/10 有夠讚

Andricus

喜歡:整潔度、員工素質和住宿環境和硬體
Nice staff
於 2024 年 2 月住了 3 晚
Manager 於 2024年2月9日回覆
Hello Andricus,Thank you for your positive feedback regarding our staff. We're glad to hear that they were able to assist you during your stay. We hope to have the pleasure of welcoming you back in the future for another great experience at our hotel.

10/10 有夠讚

Darlene

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This place exceeded expectation.Strong point was staff always friendly and accommodating.
於 2024 年 1 月住了 6 晚
Manager 於 2024年2月6日回覆
Hello Darlene,Thank you for sharing your positive experience at our hotel. We are delighted to hear that our staff provided exceptional service during your stay. Our team takes pride in being friendly and accommodating to ensure all guests enjoy their time with us. We appreciate your feedback and hope to welcome you back in the future.

10/10 有夠讚

James

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and nice welcoming staff
於 2024 年 1 月住了 2 晚
Manager 於 2024年2月1日回覆
Hello James,Thank you for your kind words regarding our clean facilities and friendly staff. We strive to provide a comfortable stay for all our guests. Should you have any further feedback or if there is anything we can assist you with, please feel free to reach out to our management team. We hope to welcome you back in the future for another positive experience.

10/10 有夠讚

Michael

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Check in was stress free. Breakfast was outstanding.
於 2024 年 1 月住了 3 晚
Manager 於 2024年2月1日回覆
Hello Michael,Thank you for taking the time to share your positive experience with us! We're delighted to hear that your check-in was stress-free and that you enjoyed our outstanding breakfast. We aim to provide a seamless and delicious start to our guests' day. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.

10/10 有夠讚

Janetta

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
5 star for us! The location was great for many different shops, restaurants, and easy access to the highway for travel. Stayed 2 nights over the weekend for local sporting events and couldn't have been more pleased. I wasn't expecting much based on reviews, but I have to say it definitely was different. Staff from the time we walked in was pleasant and friendly. Pleasant and cheerful greeting each time they saw us. Helpful with local area recommendations as well. Rooms were clean, and staff was accommodating whe. We thought the TV didn't work (just needed reset) or extra blankets and towels. Breakfast was to be served at 7, and it was hot and ready. Thankfully, since we were headed out just at that time for our event. Hot eggs, bacon, and waffles were perfect. Definitely recommend it and would stay here again
Manager 於 2024年2月1日回覆
Hello Janetta,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that our location was convenient for you and that you found our staff to be pleasant and friendly throughout your stay. It's great to know that our team was able to provide helpful local area recommendations, and that your room was clean and comfortable. We're also glad you enjoyed our hot breakfast options. We appreciate your recommendation and look forward to welcoming you back in the future.

6/10 一般般

Gertrude

喜歡:整潔度
Friendly staff. In pm, staff need to present themselves better in appearance. Clean rooms and bath. need more pillows for sofa bed. Average. Breakfast decent. Needsmore fruits.
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月1日回覆
Hello Gertrude, Thank you for taking the time to share your feedback. We appreciate your kind words about our friendly staff and clean rooms. Regarding the appearance of our staff, we'll pass your comment to our management team for their review. We'll also consider your suggestion for more pillows for the sofa bed. We're glad you found our breakfast decent, and we'll take note of your request for more fruit options. We hope to welcome you back in the future for a better experience.

10/10 有夠讚

Rachel

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very courteous. They were very friendly and accommodating considering the circumstances of the stay.
於 2024 年 1 月住了 5 晚
Manager 於 2024年2月1日回覆
Hello Rachel,Thank you for your kind words about our staff. We strive to provide excellent service and we appreciate your recognition of their friendliness and accommodation. We value our guests' feedback and hope to welcome you back in the future for an even more enjoyable stay.

2/10 很糟糕

Elizandra

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Had reserved a room, they gave me a worst room, the room had a horrible stench. If I wasn't so tired at the moment I would have switched hotels
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月27日回覆
Hello Elizandra,We apologize for any inconvenience you may have experienced during your stay with us. We appreciate your feedback and will address the issue internally. We strive to ensure all our guests have a pleasant experience and we regret that we did not meet your expectations on this occasion. Please feel free to reach out to our management team directly to further discuss your concerns.

10/10 有夠讚

Julian

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice place
Pretty nice hotel to stay a few days, staff was friendly
於 2024 年 1 月住了 3 晚
Manager 於 2024年1月27日回覆
Hello Julian,Thank you for choosing our hotel for your recent stay. We appreciate your kind words about our friendly staff and are glad to hear that you had a pleasant stay. We strive to provide excellent service to all our guests and hope to welcome you back in the future.

10/10 有夠讚

DARRELL

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place to stay
This is a very well kept hotel for clean friendly staff, great location and i haven't seen any bugs. Definitely recommend
於 2024 年 1 月住了 5 晚
Manager 於 2024年1月25日回覆
Hello DARRELL, Thank you for your kind words and recommendation! We take great pride in maintaining a clean and friendly environment for our guests. We're also thrilled to hear that you enjoyed our convenient location. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 有夠讚

James

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Manager 於 2024年1月25日回覆
Hello James,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

8/10 不錯哦

Comella

家庭旅遊
喜歡:員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月17日回覆
Hello Comella,Thank you for choosing our hotel for your recent stay. We're glad to hear that you had a positive experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We appreciate your support and hope to welcome you back in the future.

10/10 有夠讚

Nicole

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I will stay again
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月16日回覆
Hello Nicole,Thank you for choosing our hotel for your recent stay. We appreciate your loyalty and are glad to hear that you are considering staying with us again. Should you have any specific requests or preferences for your next visit, please feel free to contact our management team directly. We hope to welcome you back soon for another enjoyable stay.

10/10 有夠讚

Sara

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel to stay at if you’re looking for a clean, safe, and well maintained building with friendly and helpful staff for a great price. In a good location, walking distance to the mall, 25-30 mins from downtown Norfolk and ODU’s campus. Lots of restaurants right around it, walking and driving distances both. No complaints at all about this property or the area. Would recommend!
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月16日回覆
Hello Sara,Thank you so much for your positive review! We are thrilled to hear that you found our hotel to be clean, safe, and well maintained. Our staff works hard to provide friendly and helpful service to our guests. We're glad that you enjoyed our convenient location, with nearby shopping, restaurants, and easy access to downtown Norfolk and ODU's campus. Your recommendation means a lot to us and we hope to welcome you back soon!

10/10 有夠讚

Susan

於 2024 年 1 月住了 1 晚
Manager 於 2024年1月16日回覆
Hello Susan,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please feel free to reach out. We hope to have the pleasure of welcoming you back in the future.

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff at this Hotel is always polite and friendly the rates are affordable, rooms are clean and the breakfast is good.
於 2024 年 1 月住了 4 晚
Manager 於 2024年1月10日回覆
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you found our staff to be polite and friendly. It's also great to know that you found our rates affordable and our rooms clean. We're glad you enjoyed our breakfast as well. We appreciate your kind words and hope to welcome you back again in the future.

6/10 一般般

tiara

情侶出遊
不喜歡:設施服務
It was okay
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月8日回覆
Hello tiara, Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there's anything specific you would like us to address, please let us know. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

6/10 一般般

Kendra

於 2023 年 12 月住了 3 晚
Manager 於 2024年1月23日回覆
Hello Kendra, Thank you for choosing our hotel for your recent stay. We appreciate you taking the time to rate your experience with us. If you have any further feedback or concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future for an even better stay.

6/10 一般般

Brandon

於 2023 年 12 月住了 2 晚
Manager 於 2024年1月17日回覆
Hello Brandon, We're sorry to hear that your stay with us was not completely satisfactory. We value your opinion and invite you to contact us directly to share any specific feedback you may have. Our team is always eager to make improvements based on guest experiences. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.

10/10 有夠讚

Joseph

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very pleasant and very helpful staff. Property was clean and that’s an understatement. Would recommend for anyone to stay with family or without. Extremely satisfied and the price was very very very reasonable. A all the way around.
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月29日回覆
Hello Joseph,Thank you for taking the time to share your wonderful experience at our hotel! We are delighted to hear that our staff was helpful and that the property was exceptionally clean to your satisfaction. It means a lot that you recommend our hotel for both families and individuals. We strive to provide excellent service at a reasonable price and are glad that we met your expectations. We hope to welcome you back in the future for another outstanding stay!

8/10 不錯哦

Stacy

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
Customer service needs revised
My company always stays here when we are hosting an event at the Patrick Henry mall. We love the location and it is very clean. My biggest issue is when I am there I have a service animal who is registered and I always have a problem when I am coming in to get my room. I come right through the front door and she is wearing her service dog tags, collar and vest. I honestly should not have to have the argument that it is against the law for them to tell me she cannot stay or try to charge me. She has never damaged anything or left a mess and I always clean up after her. I would rate 5 stars if I didn't have this issue. Then when I left her registration card instead of an apology for the trouble I get excuses and argued with on the company rules and regulations. Not good customer service.
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月23日回覆
Hello Stacy, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We value all of our guests, including those with service animals, and we strive to comply with all applicable laws and regulations. We appreciate your input and will review our procedures to ensure a smoother check-in process for guests with service animals in the future. Your comments are important to us and we hope to have the opportunity to welcome you back for a more satisfactory experience.

8/10 不錯哦

Alexus

於 2023 年 12 月住了 4 晚
Manager 於 2023年12月23日回覆
Hello Alexus,Thank you for choosing our hotel for your stay! We appreciate your review and would love to hear any feedback you have. Please feel free to reach out to us with any comments or suggestions so we can continue to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Maria

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月19日回覆
Hello Maria,Thank you for staying with us! We are thrilled to hear that you had a fantastic experience at our hotel. We strive to provide exceptional service and ensure our guests have a wonderful stay. We look forward to welcoming you back in the future.

8/10 不錯哦

Benjamin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 5 晚
Manager 於 2023年12月16日回覆
Hello Benjamin,We appreciate you choosing to stay with us and thank you for your review. If you have any specific feedback or concerns regarding your stay, we encourage you to kindly reach out to our hotel directly. We value your input and will use it to continually improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 不錯哦

Cathy

於 2023 年 12 月住了 2 晚
Manager 於 2023年12月14日回覆
Hello Cathy,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

8/10 不錯哦

Miriam

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel was nice. The front desk people were friendly. The lady in charge of the breakfast was very nice! My only concern is the marihuana smell coming from other rooms. I will not stay there again until the property goes 100 percent smoke free.
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月13日回覆
Hello Miriam,Thank you for taking the time to provide us with your feedback. We're delighted to hear that you found our hotel and staff pleasant. We apologize for any inconvenience caused by the smell you experienced during your stay. While we do not have control over the actions of other guests, we will share your concerns with our management team for their consideration. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

2/10 很糟糕

Rhonda

於 2023 年 12 月住了 2 晚
Manager 於 2023年12月28日回覆
Hello Rhonda,We're sorry to hear that you had a less than satisfactory experience with us. Please reach out to our hotel directly so we can address any concerns you may have had during your stay. Your feedback is valuable to us and we hope to have the opportunity to better serve you in the future.

10/10 有夠讚

KY

喜歡:整潔度、員工素質和住宿環境和硬體
Was nice for a short stay
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月7日回覆
Hello KY,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found your stay enjoyable. If you have any feedback or suggestions, please feel free to share them with us. We appreciate your business and hope to welcome you back in the future.