低過敏寢具、客房內保險箱、獨特裝潢、布置獨特

希爾頓紐約千禧聯合廣場飯店的評分

4 out of 5
希爾頓紐約千禧聯合廣場飯店
1 United Nations Plaza, New York, NY

評論

8.0

非常好

10 分,有夠讚;1331 則評論中有 681 則" "
8 分,不錯哦;1331 則評論中有 277 則" "
6 分,一般般;1331 則評論中有 149 則" "
4 分,不太好;1331 則評論中有 93 則" "
2 分,很糟糕;1331 則評論中有 131 則" "

8.6/10

整潔度

8.4/10

員工素質

7.8/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Zhaoxuan

喜歡:員工素質
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年3月27日回覆
Zhaoxuan, it's heartening to receive your full rating for Millennium Hilton New York One UN Plaza. It would be our pleasure to welcome you back, whenever you plan your next visit to the city.Ratna HendriantoGeneral Manager

10/10 有夠讚

liu

於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月31日回覆
Liu, thank you for choosing the Millennium Hilton New York One UN Plaza. While there are no specific comments to address, we hope that your stay was comfortable, unique, and enjoyable. We take pride in our property and its convenient location. We look forward to welcoming you back at a future date for another memorable experience.Ratna HendriantoGeneral Manager

8/10 不錯哦

Mingli

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月16日回覆
We appreciate your lovely rating, Mingli!The satisfaction of our guests is important to us so we can't wait to see you back again at Millennium Hilton New York One UN Plaza soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!Ratna HendriantoGeneral Manager

8/10 不錯哦

Ning

喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2023 年 7 月住了 3 晚
Customer Service 於 2023年7月16日回覆
Thank you for taking the time to leave us a 4/5 rating, Ning!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Millennium Hilton New York One UN Plaza.Ratna HendriantoGeneral Manager

2/10 很糟糕

Guanqun

喜歡:整潔度和設施服務
不喜歡:員工素質和住宿環境和硬體
於 2021 年 12 月住了 8 晚

6/10 一般般

Yang

喜歡:整潔度和客房舒適度
於 2021 年 9 月住了 1 晚
Customer Service 於 2021年9月27日回覆
We appreciate the feedback, Yang. We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon. Dan Briks General Manager

2/10 很糟糕

Jahangir,North Reading

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Extra charge not known before.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Carol

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
helpful staff
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月1日回覆
Carol, we're pleased to hear that you found our team members at Millennium Hilton New York One UN Plaza to be helpful during your stay. Their dedication to providing excellent service is one of the details that truly set our hotel apart. We're glad you appreciated their efforts. We hope to welcome you back in the future for another enjoyable stay.Ratna HendriantoGeneral Manager

10/10 有夠讚

Karla

喜歡:員工素質和住宿環境和硬體
Staying here again
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年4月30日回覆
Karla, it's sincerely rewarding to know you're considering another stay at Millennium Hilton New York One UN Plaza. We appreciate your trust in our accommodations and services. We're looking forward to creating even more memorable experiences for you in the future.Ratna HendriantoGeneral Manager

8/10 不錯哦

Tom

情侶出遊
Sylvia was awesome! Great customer service
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月30日回覆
Tom, we're thrilled that you appreciated Sylvia's outstanding service at the Millennium Hilton New York One UN Plaza. Our team members strive to provide memorable experiences for our guests, so comments like yours are very encouraging. We look forward to welcoming you back for another great stay in the future.Ratna HendriantoGeneral Manager

8/10 不錯哦

Édouard

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
於 2024 年 4 月住了 5 晚
Customer Service 於 2024年4月29日回覆
Édouard, thank you for choosing Millennium Hilton New York One UN Plaza and taking the time to rate your experience. We're glad to see you hold our property in high regard and hope you enjoyed your stay. We're keen on ensuring our guests enjoy the unique aspects of their stay, whether it's the stunning city views from our rooms or the strategic location close to premier New York sights. We look forward to hosting you again in the future for another memorable experience.Ratna HendriantoGeneral Manager

10/10 有夠讚

Mercedes

喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
Greater commendations convenient close to everything in Manhattan. And you get $30 to spend at the restaurant.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月29日回覆
Mercedes, your kind words about your stay at the Millennium Hilton New York One UN Plaza are truly appreciated. We're thrilled to know our convenient location made your Manhattan exploration easier. Isn't it wonderful to have everything so close by? The additional bonus of having a dining credit surely adds a delightful touch. We look forward to making your future visits just as enjoyable!Ratna HendriantoGeneral Manager

10/10 有夠讚

Yaseera

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, amazing view. Definitely staying there again
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月27日回覆
Yaseera, it's wonderful to hear that you appreciated our hotel's cleanliness and our amazing views during your stay at Millennium Hilton New York One UN Plaza. We take great pride in providing top-notch services for our esteemed guests. Your intent to stay with us again is certainly the highest compliment and we look forward to your next visit with us.Ratna HendriantoGeneral Manager

10/10 有夠讚

Kayanna Nikita Small

喜歡:設施服務
Beautiful hotel, enjoyed my stay.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月26日回覆
Kayanna, it brings us joy to hear that you enjoyed your stay at the Millennium Hilton New York One UN Plaza. We're lucky to have guests like you who appreciate the beauty of our property. We take great pride in offering a memorable experience and your positive feedback is a testament to our efforts. We eagerly look forward to welcoming you back for another delightful stay in the future.Ratna HendriantoGeneral Manager

6/10 一般般

Joseph

情侶出遊
不喜歡:員工素質
I reserved a king room and was allocated a room with a queen-sized bed. Although the view from the (tiny) window was nice, it wasn't what I had expected from the photos on the website. Bathroom was not as clean as I would have liked (hairs on the ceiling, gross!).
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月26日回覆
Joseph, we appreciate your feedback and regret to hear your stay didn't fulfil your expectations. It seems there has been some misunderstanding with the bed size and room photos, and we also take the matters of cleanliness into great consideration. To ensure we learn more about your experience and discuss it further, please feel comfortable to reach out directly to our Front Desk team. Thank you.Ratna HendriantoGeneral Manager

10/10 有夠讚

Alexander

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月25日回覆
Alexander, we're thrilled to hear that you found your stay at Millennium Hilton New York One UN Plaza satisfying. Our goal is always to provide a delightful experience catered to our guest's individual needs. Do come visit us again in the future—we're looking forward to providing you with another pleasant stay.Ratna HendriantoGeneral Manager

10/10 有夠讚

Jennifer

Nice and clean rooms
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年4月23日回覆
Jennifer, it's terrific to know that you enjoyed your stay at Millennium Hilton New York One UN Plaza. We take great pride in maintaining our rooms pristine for our guests' utmost comfort. Our team eagerly looks forward to your next visit for another memorable experience. Thank you for your wonderful feedback.Ratna HendriantoGeneral Manager

6/10 一般般

Ajay J

喜歡:住宿環境和硬體
不喜歡:員工素質
rude staff
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月24日回覆
Ajay, it's concerning to hear about the interaction you experienced. Uncourteous behavior is certainly not indicative of the level of service our team members strive to provide, as we are committed to excellent guest experiences and warm interactions. We take your feedback seriously and we'll address this with our team. We appreciate your patience and feedback.Ratna HendriantoGeneral Manager

2/10 很糟糕

amoy

團體旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和設施服務
Worst!
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月22日回覆
We appreciate you taking the time to share your feedback, Amoy.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.Ratna HendriantoGeneral Manager

2/10 很糟糕

Matt

不喜歡:整潔度和員工素質
Long wait line
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月21日回覆
Matt, it's regrettable to hear about your issue with the waiting time. We value your time and strive to provide our guests with a swift and smooth process. It's important to us that every guest has a favorable experience. We encourage you to communicate with our front desk to share more details about your experience. We would appreciate learning more so we can work on improvements. Please reach out to our Front Desk team directly so we can discuss this in greater detail.Ratna HendriantoGeneral Manager

10/10 有夠讚

Amber

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay at Hilton. It was definitely top notch accommodations. The city view is definitely worth the extra cost. The room was spacious and cozy and the bathroom was large with plenty of storage. The only unexpected charges I didn't like were the $300 security deposit which I'm assuming is $100/night. Most hotels are only $100 for your entire stay. Also they inform you of a "credit" for their restaurant, but don't inform you that you're getting charged whether you use this "credit" or not. The menu items were pricier than we would have expected to pay so we opted not to visit the restaurant at all. If I had known this credit was an actual charge then we would have at least made the cost worth it. The staff was super friendly and other than the constant maintenance on the middle elevator we really enjoyed our stay!
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月13日回覆
Amber, it's wonderful to hear that you enjoyed your stay at the Millennium Hilton New York One UN Plaza. We're pleased that you found our accommodations to be spacious, cozy, and appreciated the stunning city view.It's unfortunate to hear about the confusion regarding the security deposit and dining credit. Our goal is to provide transparent and upfront information about all charges. We'll certainly take note of your feedback to ensure clearer communication in the future.Your kind words about our friendly team members are much appreciated. We're thrilled to know they added positively to your visit. On a final note, routine maintenance is sometimes necessary to keep our property in shape, and we apologize if this caused any disruption.We sincerely hope you'll consider gracing us with your presence on your next visit to New York City, and perhaps, enjoy an exceptional dining experience at our restaurant.Ratna HendriantoGeneral Manager

10/10 有夠讚

Gilbert King,philadelphia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We got lucky and booked for a day NYC was supposed to get a snowstorm. From night to morning, suddenly everything was white. We spent the day outside and got to come back to a beautiful view that can be had from this location. Our stay also came with a $30 dining credit that we did not use but NYC in the snow is amazingly beautiful and we took advantage of being outside. The front desk was great with us. We hope to come back soon.
於 2024 年 2 月住了 3 晚
Customer Service 於 2024年4月13日回覆
Gilbert, it's delightful to hear that you experienced the uniquely beautiful view of a snow-covered New York City from the comfort of the Millennium Hilton New York One UN Plaza. Our Team Members at the front desk are thrilled to know that they significantly contributed to your enjoyable stay. We genuinely appreciate your feedback and are excited to hear that you're looking forward to your return. We can't wait to serve you again soon!Ratna HendriantoGeneral Manager

10/10 有夠讚

Charles

喜歡:整潔度、員工素質和住宿環境和硬體
Location, cleanliness and tranquillity were were all positive features
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月11日回覆
Charles, it's fantastic to hear you appreciated the tranquil surroundings, the spotless environment, and prime location of the Millennium Hilton New York One UN Plaza. Our mission is to accentuate these aspects to contribute to a memorable city getaway for our esteemed guests. We're thrilled that we succeeded with you, and we can't wait for the chance to host you again in the future.Ratna HendriantoGeneral Manager

10/10 有夠讚

Dario,washington

喜歡:整潔度、員工素質和住宿環境和硬體
Safe area
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月10日回覆
Dario, thank you for your Expedia review. We're glad to hear that you felt secure during your stay at Millennium Hilton New York One UN Plaza. Providing a safe and welcoming environment is one of our top priorities and it's delightful to know your stay reflected this. We hope to welcome you back in the future. Safe travels!Ratna HendriantoGeneral Manager

10/10 有夠讚

Robert

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月9日回覆
Robert, it's thrilling to know you had a favorable experience at the Millennium Hilton New York One UN Plaza. Our goal is always to exceed the expectations of our guests, and we're happy to hear that you were pleased with your stay. We eagerly anticipate your return, allowing us to offer you another memorable experience.Ratna HendriantoGeneral Manager

10/10 有夠讚

Jeetendra

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月27日回覆
Thanks for the outstanding rating, Jeetendra!We're delighted your time at Millennium Hilton New York One UN Plaza was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.Ratna HendriantoGeneral Manager

10/10 有夠讚

Sherry

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月8日回覆
Sherry, it's wonderful to see your high rating of Millennium Hilton New York One UN Plaza. We assume you had a positive stay with us, though without specific details we can't address your experience directly. We appreciate your choice to stay with us and hope we have the privilege of welcoming you back on your next visit to New York.Ratna HendriantoGeneral Manager

6/10 一般般

Augusta

喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月8日回覆
Thank you for sharing, Augusta.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.Ratna HendriantoGeneral Manager

6/10 一般般

Suzanne

情侶出遊, 商務旅客
喜歡:整潔度
不喜歡:住宿環境和硬體
Was not aware property was under renovation. Room was very dark and windows covered as a result.
於 2024 年 4 月住了 5 晚
Customer Service 於 2024年4月7日回覆
Suzanne, we genuinely appreciate your feedback. We're sorry to hear that your experience was not up to your anticipation due to the current renovation process and the window situation of your room. Our goal is to ensure all our guests are informed about ongoing changes and we regret if this was not the case. We sincerely hope that the improvements we're making would elevate a guest's stay thereafter. Please reach out to our Front Desk team directly so they can learn more about your experience and discuss further about your time at our hotel. Thank you.Ratna HendriantoGeneral Manager

10/10 有夠讚

ROBERT

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed the views of the East River and Skyline
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月7日回覆
Robert, we're thrilled to hear that you savored the breathtaking views of the East River and Skyline from the Millennium Hilton New York One UN Plaza. Our location indeed offers a vibrant portrayal of the city's charm. We take pride in providing unique experiences to our guests and it brings us joy to know that we met your expectations. Your positive feedback is highly appreciated. We look forward to hosting you again for another memorable stay at our property.Ratna HendriantoGeneral Manager

10/10 有夠讚

Yuhua

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月7日回覆
Yuhua, we appreciate you taking the time to rate Millennium Hilton New York One UN Plaza. Our team is delighted to know you had a great experience. We pride ourselves on delivering top-notch service in our unique setting, and we look forward to welcoming you back on your next visit to New York.Ratna HendriantoGeneral Manager

10/10 有夠讚

Charles

喜歡:整潔度、員工素質和住宿環境和硬體
Great view and the room was actually a good size for NYC.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月4日回覆
Charles, we're absolutely thrilled to learn you enjoyed our spacious rooms and the captivating views at Millennium Hilton New York One UN Plaza. NYC is a city like no other, and we aim to deliver a matching hotel experience. We appreciate your kind words and look forward to the opportunity to welcome you back for another wonderful stay in the future.Ratna HendriantoGeneral Manager

10/10 有夠讚

James

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel
於 2024 年 3 月住了 5 晚
Customer Service 於 2024年4月4日回覆
James, we're thrilled to hear you found the Millennium Hilton New York One UN Plaza to your liking. Our team strives to provide a memorable experience for all our guests. We hope to have the pleasure of welcoming you again for another quality stay in the heart of New York City.Ratna HendriantoGeneral Manager

10/10 有夠讚

Maria

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年4月4日回覆
Maria, it's a pleasure to know you had a splendid stay at Millennium Hilton New York One UN Plaza. We are elated that you appreciated our unique offerings, making your stay memorable. Your positive feedback truly encapsulates the essence of our establishment and the vibrant neighborhood we're in. We take pride in our role as caretakers for your trips to the city, and we're eager for the chance to host you again on your next visit.Ratna HendriantoGeneral Manager

10/10 有夠讚

Russell

情侶出遊
Nothing exciting
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月2日回覆
Russell, your concise feedback is appreciated. It seems we didn't fully meet your expectations regarding some elements of your stay. We're constantly striving to enrich our guests' experiences, aiming for more than just an average visit. Your insight helps us understand the areas where we can enhance our service. We hope you'll choose us in the future for a potentially more distinctive stay.Ratna HendriantoGeneral Manager

8/10 不錯哦

Hannah

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月3日回覆
Hannah, we appreciate that you took the time to leave a rating for the Millennium Hilton New York One UN Plaza. It seems like your stay was mostly enjoyable, and we're pleased about that. As we strive for excellence, however, we're always looking for ways to improve our guest experiences and we look forward to the opportunity to welcome you back in the future for an even more unforgettable experience.Ratna HendriantoGeneral Manager

10/10 有夠讚

Esther

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very beautiful the view is gorgeous. Wasn’t expecting the lobby to look as nice as it did. There is a $100 hold they put on your card as insurance that they tell you about at check in and they also take out $30 for food.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月1日回覆
Esther, it's wonderful to hear you were captivated by the stunning views and attractive decor at Millennium Hilton New York One UN Plaza. We do inform our guests about the hold on the card to cover incidental charges like on-site dining, and we're pleased to know this didn't interfere with your positive experience. Thanks for the lovely review! We hope to welcome you back for another delightful stay in the future.Ratna HendriantoGeneral Manager

4/10 不太好

Diamond

情侶出遊
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
For the amount of money spent the room didn’t look like the pictures.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月1日回覆
Diamond, we appreciate your feedback. It's disappointing to hear that your room did not meet your expectations, especially considering the value you anticipated. Images provided are usually indicative of the room category and decor, however, room layout and design may vary. Your feedback is valuable as it helps us improve the experience for all our guests. Thank you.Ratna HendriantoGeneral Manager

8/10 不錯哦

ROBERT

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I’ve stayed here many times as my daughter lives around the corner. I wish they had an ice machine and a full length closet. I’ve had better rooms here but I won’t complain as we are only here for a few hours. Hope to get a better room with the fancy toilet next time we come.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月30日回覆
Robert, it's great to hear you're a regular visitor at Millennium Hilton New York One UN Plaza, given its convenience to your daughter's place. Your feedback on the room amenities is noted, such as the desire for an ice machine and more spacious wardrobe. We're sorry that your recent room didn't meet your full expectations. Rest assured, our team members will do their utmost to accommodate your preferences, including a room with our advanced toilet amenities, in your future visits. We value your continued connection with us and look forward to your next visit.Ratna HendriantoGeneral Manager

10/10 有夠讚

Suhad

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月30日回覆
Thank you for the fantastic rating, Suhad!It's outstanding you had such a wonderful experience at Millennium Hilton New York One UN Plaza. We care about the satisfaction of our guests. We can't wait to see you again soon!Ratna HendriantoGeneral Manager

8/10 不錯哦

Evan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月30日回覆
Thanks for the great rating, Evan!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Millennium Hilton New York One UN Plaza soon, we'd love to have you back!Ratna HendriantoGeneral Manager

6/10 一般般

Hideki

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月30日回覆
Thank you for sharing your feedback, Hideki!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.Ratna HendriantoGeneral Manager

10/10 有夠讚

Cherokee

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月27日回覆
Cherokee, thank you for choosing Millennium Hilton New York One UN Plaza! We're thrilled you had a satisfying visit. Your support means a lot to our team members. We strongly believe that hospitality stands at the heart of what we do. We can't wait to provide you with another stellar experience in the future.Ratna HendriantoGeneral Manager

8/10 不錯哦

Zachary

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Amazing hotel, great view, comfortable room. Waited over 40 minutes to check in- issues with other guests and seemed like not enough staff working front desk. Went to check out and and heard the employee tell the person next to me “you didn’t use your 30 dollar food credit. Go use it and then check out.” I thought this was great service but the lady I had was quite different. As she was checking me out on the computer, I politely asked where in the hotel I could use the 30 dollar credit. She immediately looked at me and said “I just checked you out, you can’t use it now.” She then made a big sigh and said “I’ll open your account up and then come back.” She was extremely rude about this. When I came back after I thanked her for allowing me to do that and she didn’t say a word to me. Lol okay.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月25日回覆
Zachary, it’s heartening to know you enjoyed the stunning views and comfortable rooms of the Millennium Hilton New York One UN Plaza. We apologize for the waiting time at check-in and assure you this isn't typical of our efficiency.It's unfortunate you had less than a pleasant encounter regarding the usage of your food credit. Our team members are usually praised for their helpfulness and friendliness, so it's unfortunate to hear your interaction wasn't up to par. We'll take steps to ensure more encouraging support in the future.Your appreciation would indeed be the best gratification for our dedication. So, we look forward to welcoming you back for a future stay, promising an even more enriching experience.Ratna HendriantoGeneral Manager

8/10 不錯哦

GARY

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and friendly staff! Only thing that lacked there are no ice machines.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月25日回覆
Gary, it's uplifting to hear that you found Millennium Hilton New York One UN Plaza to be clean and our team members to be welcoming. Your comfort and convenience are our priorities so we regret any inconvenience due to the absence of ice machines. We appreciate your feedback as it helps us identify areas where we can improve. We would be delighted to welcome you back on your next New York visit.Ratna HendriantoGeneral Manager

10/10 有夠讚

Atalay

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good hotel, staff and location.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月25日回覆
Atalay, it is wonderful to read that you enjoyed your stay at the Millennium Hilton New York One UN Plaza. We take pride in our exceptional team members, strategic location, and overall experience we provide. It appears that these aspects have enhanced your time with us. We look forward to having the pleasure of welcoming you back on a future visit.Ratna HendriantoGeneral Manager

10/10 有夠讚

Devin

喜歡:員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月26日回覆
Devin, thank you for choosing the Millennium Hilton New York One UN Plaza and awarding us such a high rating. It thrills us to know you had a pleasant visit. Our team strives to provide a unique and personalized experience for every guest, and your rating indicates that we met that goal.Our hotel is positioned in an engaging neighborhood filled with delightful attractions and we hope you had the chance to explore. We like to think of ourselves as more than just a hotel but as a part of the community.We look forward to welcoming you back for another remarkable stay whenever your travels bring you to New York City.Ratna HendriantoGeneral Manager

10/10 有夠讚

STANLEY,Valley Stream

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The services was great I'm coming back again
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月24日回覆
Stanley, thank you for choosing Millennium Hilton New York One UN Plaza and for the high rating. We're thrilled to hear that our excellent service greatly contributed to your enjoyable stay. Our team prides themselves on delivering a memorable experience for our guests. Your eagerness to return fills us with pride. We can't wait to welcome you back soon.Ratna HendriantoGeneral Manager

8/10 不錯哦

Jill

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stay here multiple times a year when we visit our daughter in Turtle Bay. We find the hotel very safe, clean, well run and convenient. The staff is very friendly and prompt with assistance when needed. We highly recommend this hotel .
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年3月23日回覆
Jill, we're thrilled to be your choice during your visits to your daughter in the city. Knowing that you find the Millennium Hilton New York One UN Plaza to be secure, impeccably tidy, and favorably located fills us with joy. Your kind words about our diligent and welcoming team members are sincerely appreciated. It's wonderful to have your high recommendation, and we're keen on maintaining the standards you've come to expect, if not exceed them. We eagerly await your next stay. Thank you.Ratna HendriantoGeneral Manager

8/10 不錯哦

Alonzo

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月24日回覆
Thank you for the 4-star rating, Alonzo!It's great your time at Millennium Hilton New York One UN Plaza was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!Ratna HendriantoGeneral Manager