客房景觀

曼哈頓時代廣場皇冠假日飯店 - IHG 旗下飯店的評分

3.5 out of 5

評論

8.2

非常好

10 分,有夠讚;1918 則評論中有 916 則" "
8 分,不錯哦;1918 則評論中有 482 則" "
6 分,一般般;1918 則評論中有 269 則" "
4 分,不太好;1918 則評論中有 134 則" "
2 分,很糟糕;1918 則評論中有 117 則" "

8.6/10

整潔度

8.6/10

員工素質

7.6/10

設施服務

7.8/10

住宿環境和硬體

7.8/10

環保程度

評論

6/10 一般般

Qinhua

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
位置所在很热闹,出行方便,但是相应造成人流聚集混杂,客户设施比较老旧,配不上酒店星级标准,梯控没有门禁,人员可以随意到达楼层
於 2023 年 11 月住了 4 晚
Customer Service 於 2023年11月9日回覆
秦华,我们感谢您的评论。很高兴知道您重视酒店便利的位置。另一方面,我们很遗憾听到您对拥挤区域、我们的设施和电梯系统的担忧。我们的目标是维持与我们的星级评定相匹配的标准,我们一定会考虑您的反馈以进行必要的调整。谢谢您,我们希望您下次访问我们时向您展示我们的改进。Warm regards,Alex K.Social Media Manager

6/10 一般般

Jiantian

於 2023 年 9 月住了 1 晚
Customer Service 於 2023年10月16日回覆
Thank you for sharing your feedback, Jiantian!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Chiafang

於 2023 年 9 月住了 9 晚
Customer Service 於 2023年9月20日回覆
Thank you for the amazing rating, Chiafang!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Crowne Plaza Times Square Manhattan soon!Thanks again for leaving your feedback!Warm regards,Alex K.Social Media Manager

4/10 不太好

shek fung

不喜歡:住宿環境和硬體和客房舒適度
太殘舊簡單了。
於 2023 年 8 月住了 5 晚
Customer Service 於 2023年9月4日回覆
We appreciate the feedback, Shek.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.Warm regards,Alex K.Social Media Manager

2/10 很糟糕

Kun Man

於 2023 年 7 月住了 1 晚
Customer Service 於 2023年8月5日回覆
We appreciate your feedback, Kun.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.Warm regards,Alex K.Social Media Manager

6/10 一般般

yaoxing

喜歡:整潔度和員工素質
不喜歡:設施服務

10/10 有夠讚

Wenzhong

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
That is so good
於 2022 年 11 月住了 4 晚
Shahannah 於 2022年11月29日回覆
Thank you for your wonderful 5-star review! We look forward to hosting you again in the near future.Warm Regards,Shahannah

8/10 不錯哦

Berna

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All the staff was very helpful and courteous, however not having a concierge to direct you to activities was disappointing. Having arrived very early, being able to drop off luggage to visit NYC during the day before checking g in was most appreciated. My only other comment would be that the site’s street-level signage was quite poor. It was a bit challenging to find the entrance.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Luke

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel itself was very nice and the room was spacious and clean. The front desk staff were friendly, helpful and pleasant and answered any questions we had. The only critique of the room was there wasn't a bathroom fan so after a shower it was very humid and difficult for my girlfriend to do her make up. My main issue with this property was the moment you exited the front of the building, there were people bombarding you with whatever hustle they had going that day. Every time we left the building, and I mean everytime, there was someone standing right at the door trying to sell you bus tours. We must've said no at least 50 times in 2 days. I'm not sure there's anything the Crowne Plaza can do short of ask these people not to stand directly at the door but it was definitely off-putting.
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月23日回覆
Luke, thank you for sharing your experience at Crowne Plaza Times Square Manhattan. It is great to hear that you enjoyed the spacious, clean room and found our front desk team members to be friendly and helpful.We also appreciate your feedback regarding the bathroom and understand how the lack of a fan could be inconvenient. We will take your comments about the outside activity into consideration as well, as we strive to provide a comfortable environment both inside and around our property.We look forward to welcoming you back in the future.Warm regards,Alex K.Social Media Manager

2/10 很糟糕

Nadia

團體旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
The service was horrible, they weren’t accommodating or communicative
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Andrea J

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Jeannine

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good location for going to shows. But it's elbow to elbow tourists. Were ripped off by yellow cab driver who said his meter wasn't working after he started to drive. Arranged by the hotel curb side staff!!
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月22日回覆
Jeannine,Crowne Plaza Times Square Manhattan greatly appreciates your positive feedback about the location's convenience for show-goers. Although the area can get quite busy, your experience with the transportation service is concerning. Please know that your feedback will be looked into to prevent such issues in the future. We're looking forward to welcoming you back for an even better stay.Warm regards,Alex K.Social Media Manager

8/10 不錯哦

Mary Alice

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Overall I loved the location. The biggest challenge was there is no full time restaurant or convenient sitting area. However overall it is a clean and neat hotel and the staff are wonderful as well as the bar area, but it is only open from 5pm until 10:30. So any extra food service is via having it delivered from an outside source.
於 2024 年 5 月住了 7 晚
Customer Service 於 2024年5月22日回覆
Mary, thank you for your kind words about Crowne Plaza Times Square Manhattan. We're thrilled that you enjoyed our prime location and found our hotel clean with wonderful team members. We appreciate your feedback regarding dining options and will certainly take it into consideration. We look forward to welcoming you back soon!Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Adriano

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good place
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月21日回覆
Adriano, thank you for your positive feedback! Crowne Plaza Times Square Manhattan is delighted you had a very good experience. Our team looks forward to your next visit!Warm regards,Alex K.Social Media Manager

8/10 不錯哦

Roberto,Brampton

家庭旅遊
喜歡:設施服務
Overall good experience and service, excellent position
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月21日回覆
Roberto, thank you for sharing your feedback. Crowne Plaza Times Square Manhattan is delighted you had an enjoyable experience and appreciated our prime location. We're looking forward to welcoming you back soon.Warm regards,Alex K.Social Media Manager

2/10 很糟糕

Ranganathan

親子旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Unhappy with the property.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月21日回覆
Ranganathan, thank you for sharing your feedback. It is regrettable to hear that your experience did not meet your expectations. Your comments have been noted, and will be taken into consideration.Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Janice

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Victoria at the front desk was the best. She made our stay! We had a great view from our room and the hotel was nice and quiet. We had a wonderful stay.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月21日回覆
Janice, thank you for your kind words! The team at Crowne Plaza Times Square Manhattan, especially Victoria, is thrilled to hear that she made your stay memorable. We're delighted you enjoyed the great view and the peaceful ambiance. We're looking forward to welcoming you back!Warm regards,Alex K.Social Media Manager

6/10 一般般

Evelyn

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Its takes time for the hot water to come and when its comes while showering the cold water will show up. the waterfoset is drifting, old furniture. Vanity rusted
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月21日回覆
Evelyn, thank you for taking the time to share your feedback. The details you provided about the water and room amenities will be reviewed by our team members to improve guest experiences. We're committed to maintaining a comfortable and well-maintained environment for all our guests. Your insights are valuable to us, and we hope you will consider staying with us again in the future.Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Logan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were always attentive and friendly. Housekeeping kept our room clean and tidy at all times without incident. This was my second time staying at this hotel and I plan to stay again if I go back to NYC!
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月21日回覆
Logan, thank you for your wonderful feedback! The team at Crowne Plaza Times Square Manhattan is thrilled to hear you enjoyed your stay. We're happy to know our colleagues made your stay exceptional. We look forward to welcoming you back on your next visit to NYC!Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Miriam

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
I likes the property i just wish they had a working dinning area later in the day instead of just in the morning and there’s no room service which I wish they had as well.
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月21日回覆
Miriam, thank you for your feedback. Crowne Plaza Times Square Manhattan is delighted you enjoyed the property. Your comments about dining and room service are appreciated, and we'll certainly consider these for future improvements. We hope to welcome you back again soon!Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Heather

喜歡:整潔度、員工素質和住宿環境和硬體
The best property and staff!!
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月21日回覆
Heather, thank you so much for your kind words! The team at Crowne Plaza Times Square Manhattan is thrilled you enjoyed your stay. We look forward to welcoming you back soon!Warm regards,Alex K.Social Media Manager

6/10 一般般

Malani

家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Crowne Plaza Time Square did not meet my expectations considering the price I paid just for one night. It felt busy and overwhelming. The room was clean but the bathroom could’ve been cleaner. Weeks prior to my stay I tried phoning the hotel to see if we could decorate the room to celebrate a birthday, no one ever answered the phone. Didn’t feel a sense of comfort, felt like they just did what they had to for business needs. I wouldn’t recommend or plan to stay here a second time. I’d personally rate my stay as 5/10
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月21日回覆
Malani,Thank you for sharing your feedback. Your comments about the ambiance and communication are taken seriously. While it's good to hear your room was clean, we regret the other aspects of your stay did not meet your expectations. Your remarks are valuable, and we'll keep them in mind as we strive to improve.We hope your future travels are more satisfying.Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Melissa

喜歡:整潔度、員工素質和住宿環境和硬體
I really appreciate the service at crown plaza. Everything was perfect, the room was clean the on time service was phenomenal. I would recommend this place to anybody who comes to nyc and stay. Thanks Melissa
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Angela

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月20日回覆
Angela, thank you for your positive feedback! The team at Crowne Plaza Times Square Manhattan is delighted you enjoyed the fantastic location. We hope to welcome you back soon!Warm regards,Alex K.Social Media Manager

8/10 不錯哦

Anushka

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great spot and location
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月20日回覆
Anushka, thank you for your kind words! The team at Crowne Plaza Times Square Manhattan is delighted to hear that you enjoyed the prime location. We're looking forward to welcoming you back soon!Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Sameen

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was great but staff was not very friendly. They never made eye contact or greeted us. I had to walk up to them and say excuse me for them to notice any hotel guest was around. They spoke very matter of factly, no warm attitude or warmth in their voice.
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月20日回覆
Sameen, thank you for sharing your thoughts. It's wonderful to hear that everything was great during your stay at Crowne Plaza Times Square Manhattan. Your feedback regarding our team members is valuable, and it helps us identify areas for improvement. We hope to have the opportunity to welcome you back soon.Warm regards,Alex K.Social Media Manager

4/10 不太好

Brittany

情侶出遊
不喜歡:設施服務和住宿環境和硬體
The room we root is incredibly dated and now what reflects the website photos!
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月20日回覆
Brittany, thank you for sharing your feedback. It’s unfortunate to hear that your room did not meet your expectations. We appreciate your input and will ensure your comments are shared with our management team for improvement.Warm regards,Alex K.Social Media Manager

8/10 不錯哦

Donna

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Crowne Plaza Times Square is very convenient to all attractions in Manhattan. We typically stay there when we are in NYC because it is convenient, clean and safe. This time our tub resurfacing was peeling off - why we rated the condition of the property a “4.” Other than the tub, everything else certainly met our expectations - especially the staff. They were helpful, congenial and pleasant.
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月20日回覆
Donna, thank you for your continued loyalty to the Crowne Plaza Times Square Manhattan. We're glad to hear our location and overall convenience enhance your visits to NYC. We're sorry to hear about the issue with your tub and appreciate your understanding. It is great to know that everything else met your expectations and that our team members made a positive impression. We look forward to welcoming you back on future trips!Warm regards,Alex K.Social Media Manager

8/10 不錯哦

Marie,Brooksville

家庭旅遊
喜歡:整潔度、員工素質和設施服務
The property was a little dated. Furniture in rooms was old, scratched and looked very outdated.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月20日回覆
Marie, thank you for sharing your feedback. Crowne Plaza Times Square Manhattan appreciates your comments regarding the room furnishings. The team is always looking for ways to enhance the guest experience, and your input is valuable. We're delighted to hear you enjoyed your overall stay and hope to welcome you back soon.Warm regards,Alex K.Social Media Manager

10/10 有夠讚

LUIS CARLOS

喜歡:整潔度、員工素質和住宿環境和硬體
Buena localizacion
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月17日回覆
Luis, ¡gracias por tus comentarios positivos! Estamos encantados de que haya apreciado la excelente ubicación del Crowne Plaza Times Square Manhattan. ¡Esperamos poder darle la bienvenida de vuelta pronto!Warm regards,Alex K.Social Media Manager

8/10 不錯哦

Maria

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They need put some fridge in the room
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月17日回覆
Maria, thank you for your feedback! At Crowne Plaza Times Square Manhattan, we appreciate all guest suggestions as they help us improve. Your input regarding room amenities is noted, and we're always looking into ways to enhance our services. We hope to welcome you back soon!Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Monica

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice location and spacious room
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月17日回覆
Monica, thank you for sharing your positive experience! The team at Crowne Plaza Times Square Manhattan is delighted you enjoyed the convenient location and spacious accommodations. We're looking forward to welcoming you back on your next visit.Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Elizabeth

於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月17日回覆
Elizabeth, thank you for your excellent rating! The team at Crowne Plaza Times Square Manhattan is thrilled you enjoyed your stay. We're looking forward to welcoming you back soon!Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Bruna

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月16日回覆
Bruna, thank you for your perfect review! The team at Crowne Plaza Times Square Manhattan is thrilled to hear you had such an excellent stay. We're looking forward to welcoming you back!Warm regards,Alex K.Social Media Manager

10/10 有夠讚

McKenzie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location near Times Square. Clean rooms with great view. Impressed with our whole stay.
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月16日回覆
McKenzie, thank you for sharing your wonderful experience at Crowne Plaza Times Square Manhattan! The team is delighted that you enjoyed the prime location, the clean rooms, and the impressive views. We're looking forward to welcoming you back for another fantastic stay.Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Cris

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location to be able to walk to most places. Good views and great service.
於 2024 年 5 月住了 4 晚
JVA 於 2024年5月14日回覆
Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

2/10 很糟糕

Cherrie

家庭旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
Terrible first time experience with overnight staying in NYC
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月23日回覆
Cherrie, it is regretful that your stay in NYC with us did not meet your expectations. Your feedback is valuable to us, and we will use it to improve. We hope you might consider visiting us again for a more pleasant experience in the future.Warm regards,Alex K.Social Media Manager

4/10 不太好

Dimple

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月15日回覆
Dimple, thank you for sharing your feedback. It is taken seriously, and we always strive to provide a better experience. If you have any specific concerns or details you would like to share, please reach out to us directly so we can address them.Warm regards,Alex K.Social Media Manager

6/10 一般般

Danielle

家庭旅遊
喜歡:整潔度和設施服務
The overall property was dated, and very muggy inside.
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月14日回覆
Danielle, thank you for taking the time to share your feedback. It's regrettable to read that the hotel's ambience did not meet your expectations. We hope that during your next visit, your experience aligns more closely with the high standards we strive to achieve.Warm regards,Alex K.Social Media Manager

4/10 不太好

Tammy

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Location is everything and this hotel at Times Square has it. However, the trade offs are big. Street noise comes through even on the 15th floor. Move higher if you can. The hotel lacked amenities and just a general feel that you would expect from the Crowne Plaza name. The lobby area is small with virtually no seating. People routinely sit in planters to get off there feet. A small bar area is available but it is closed for much of the day. Same way with no seating in the small coffee counter. Rooms are in poor condition with peeling wall paper, running toilets and deteriorating bath tubs. So you will pay $$$ to stay in Times Square with the advantage of all of the theatres but just don’t expect anything more than a 3rd rate hotel.
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月14日回覆
Tammy, we're grateful for your time in sharing your feedback. We understand you appreciated our prime location but encountered inconveniences with street noise and amenities. It is also disheartening to hear that the condition of our rooms did not match your expectations. Your insight will greatly inform our ongoing efforts to enhance our hotel experience. We believe we can better serve your hospitality needs in the future and we hope for another opportunity to prove that.Warm regards,Alex K.Social Media Manager

6/10 一般般

Sanford

家庭旅遊
喜歡:員工素質
不喜歡:設施服務
Lots of deferred maintenance that needs attention. Bar doesn't open until 5:00. No room service.
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月14日回覆
Sanford, thank you for sharing your experience. We understand that you felt certain aspects of our hotel could use some updating. Regarding the bar hours and room service availability, we always strive to find a balance that accommodates all guests. Your feedback is valuable in helping us continuously improve. We appreciate your understanding and look forward to making your next stay a memorable one.Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Patricia

喜歡:整潔度、員工素質和住宿環境和硬體
Went for a girls trip, everything was wonderful. Really enjoyed the shopping, food, culture.
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月14日回覆
Patricia, it's heartening to read your lovely comments about your girls trip at Crowne Plaza Times Square Manhattan. It seems like you had a superb time exploring the local shopping spots, savoring diverse cuisine, and immersing in the city's cultural scene. Your wonderful experience is exactly what we aim to provide to our guests. We appreciate you choosing us for your stay and look forward to welcoming you back in the future.Warm regards,Alex K.Social Media Manager

2/10 很糟糕

Zainab

家庭旅遊
Disappointing Stay - Avoid This Hotel I can’t write a review without rating. Expedia needs a negative review options. I recently had the misfortune of staying at crowne plaza, Times Square Manhattan NY and was thoroughly disappointed with my experience. From the moment I arrived, I encountered numerous issues that made my stay uncomfortable and stressful. The room was dirty and poorly maintained, had a stained carpets, broken fixtures, and unclean bedding, shower wasn’t working. The bed was also extremely uncomfortable, making it difficult to even sleep. The hotel's customer service was also subpar. The staff seemed uninterested in addressing my concerns and were unfriendly and unhelpful. Overall, I would not recommend this hotel to anyone and would advise others to explore alternative options.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月14日回覆
Zainab, we regret to hear that your recent experience didn't meet your expectations. We understand that you encountered certain difficulties related to the cleanliness and upkeep of your room, as well as issues with the shower. We apologize for any discomfort you might have experienced. For any customer service concerns you raised, we're sorry if our team members didn't portray the level of keenness and friendliness we aspire to. Your feedback is valuable to us, and we're committed to continuous improvements to ensure an enjoyable stay for all guests. Rest assured, your comments have been forwarded to our relevant teams for immediate attention and action. Thank you for letting us know.Warm regards,Alex K.Social Media Manager

8/10 不錯哦

Brian

團體旅遊
喜歡:整潔度和員工素質
Staff very helpful. Property right on Times Square but not noisy. Needs a lot of touch-ups/upgrades. Showing wear.
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月13日回覆
Brian, we're elated to hear that our team members were able to assist you effectively and that you enjoyed the prime location of Crowne Plaza Times Square Manhattan, without experiencing any noise disturbances. We've taken note of your suggestion for property enhancements and assure you that we continuously strive to improve our offerings. Your feedback provides valuable insight as we refine our guest experience. We trust that your future visits will reflect these improvements.Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Sade

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay. Close to everything.
於 2024 年 5 月住了 1 晚
JVA 於 2024年5月13日回覆
Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

10/10 有夠讚

Kristeen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月19日回覆
Kristeen, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Crowne Plaza Times Square Manhattan!Warm regards,Alex K.Social Media Manager

8/10 不錯哦

Billy

喜歡:整潔度、員工素質和住宿環境和硬體
Location!
於 2024 年 5 月住了 5 晚
Customer Service 於 2024年5月13日回覆
Billy, we're thrilled you found the Crowne Plaza Times Square Manhattan's location to be an asset for your stay. It's always our goal to provide an unbeatable setting for our guests. We appreciate your feedback and look forward to having you with us again.Warm regards,Alex K.Social Media Manager

8/10 不錯哦

??

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
위치가 너무 좋아요 객실도 청결하고 깨끗해요
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月12日回覆
감사합니다. Crowne Plaza Times Square Manhattan에서 위치와 객실 청결도에 만족하셨다는 말씀이 기쁩니다. 다음번 방문을 기대합니다.Warm regards,Alex K.Social Media Manager

10/10 有夠讚

Mary

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms need upgrading but location was great and staff were amazing!
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月11日回覆
Mary, it's wonderful to hear that you valued the prime location of Crowne Plaza Times Square Manhattan and the exceptionality of our team members. We note your feedback about room improvement. Your observations are valuable and we aspire to constantly enhance our guest experience. We look forward to welcoming you back soon.Warm regards,Alex K.Social Media Manager

8/10 不錯哦

Sandra

家庭旅遊
We definitely liked the location of the hotel. I know this is hard to fix but we really thought it needed better lighting. A ceiling light or something. Also maybe have an extra blanket or two in the closet. Thank you.
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月11日回覆
Sandra, it's delightful to hear that you appreciated the stellar location of Crowne Plaza Times Square Manhattan. We're taking note of your feedback regarding the illumination and additional bedding necessities; your comfort is paramount to us. Do return soon!Warm regards,Alex K.Social Media Manager