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新奧爾良法國區阿斯托皇冠假日飯店 - IHG 旗下飯店的評分

4.5 out of 5
新奧爾良法國區阿斯托皇冠假日飯店 - IHG 旗下飯店
739 Canal Street at Bourbon, New Orleans, LA

評論

7.2

不錯哦

10 分，有夠讚；2711 則評論中有 957 則" "
8 分，不錯哦；2711 則評論中有 658 則" "
6 分，一般般；2711 則評論中有 434 則" "
4 分，不太好；2711 則評論中有 300 則" "
2 分，很糟糕；2711 則評論中有 362 則" "

7.6/10

整潔度

7.6/10

員工素質

7.0/10

設施服務

7.2/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

Anthony

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Blanca

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed my stay at the hotel. Staff is polite and security is appreciated. The men in the front are quick to help with a cab or luggage. It's my second time staying here and it won't be my last.
於 2024 年 5 月住了 3 晚

6/10 一般般

Cindy

團體旅遊
喜歡：員工素質
不喜歡：整潔度
Beds were comfortable.
於 2024 年 5 月住了 3 晚

6/10 一般般

Samuel W

團體旅遊
They offered breakfast and they do not have it for free. Definitely false advertising.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Tierra

喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Kiara Shantel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

2/10 很糟糕

Sandrene

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I’m not one to write a bad review but pleassseee go somewhere else other than this junk. The only pros to this place is the location. The manager was very rude and confrontational when we asked about them having a microwave to warm our food and we were told what’s the problem is they don’t have and that there’s none in the whole building. The pillows had mold on them and when housekeeping brought new ones it was very dirty with black stuff all over them. The pool was very dirty, no one could swim in it. I could go on and on but the bottom line is DO NOT GO TO THIS JUNK YARD
於 2024 年 5 月住了 3 晚

6/10 一般般

Anna

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
There was a loud grinding sound at all hours of the day and night. Additionally, the mattress cover on the bed had some very hard lumps.
於 2024 年 5 月住了 4 晚

6/10 一般般

JANICE

I was disappointed with my room. I had an early checkin, so I’m assuming I was given whatever was available but my room had no view, right on Bourbon street, therefore I got an earful of the loud music that made the walls vibrate. No microwave, bathroom plumbing had signs of rust, no shower caps, or toiletries. I selected this hotel because it stated it’s luxurious but I didn’t see it. It’s Mediocre
於 2024 年 5 月住了 2 晚

2/10 很糟糕

Liliana，Los Angeles

不喜歡：整潔度、員工素質和住宿環境和硬體
NO RUNNING WATER
於 2024 年 5 月住了 2 晚

2/10 很糟糕

latifiah

不喜歡：整潔度、員工素質和住宿環境和硬體
When we first arrived 3 people had been shot at the corner of the hotel, the room smelled like urine, stains on the floor I mean you name it not enough towels in the room. We ended up leaving early this hotel and staff is awful… not to mention one of the employees tried to scam me out of valet charges for the 3 night stay
於 2024 年 5 月住了 3 晚

8/10 不錯哦

CHRISTINA

喜歡：整潔度和住宿環境和硬體
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Amanda

喜歡：整潔度
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Derrick

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location was excellent but didn’t have microwave to warm up your food
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Christine

喜歡：整潔度、員工素質和住宿環境和硬體
The only item is the pool was closed for emergency repairs and we were very disappointed. Thank you!
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Cory

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Isabel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Retona

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚

6/10 一般般

Mary

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Hotel Bar not open. No extra blankets. Valet was very helpful
於 2024 年 5 月住了 3 晚

6/10 一般般

Chris

團體旅遊
喜歡：整潔度和員工素質
Staff is super friendly. Lots of food options. A bit noisy tho but I think because the building is older.
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Michael

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good location
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Mailin

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I want to share this review because after reading many of the reviews here I almost did not book this hotel and I have to say that I’m very glad I did. I think if you are an extremely picky person and everything has to be perfect then I have a feeling you may not like this property or a lot of the properties you stay at. But for folks that are looking for a pretty hotel, close to literally EVERYTHING, Bourbon is a less than a minute walk, but don’t worry, you don’t hear anything in your room. There are great restaurants right on the street, shopping, nightlife, the cable cars are right in front so you can hop on if you don’t want to walk. The room was clean and very spacious and the beds were very comfortable, minus one pillow that was a little tough. The shower pressure was amazing. The staff complied with all of our requests in a timely manner. The only thing I didn’t like was the breakfast buffet-that sucked, and the coffee was horrible, and it’s $24, which for what it is, totally not worth it. However, the restaurant did say that they share the property but don’t belong to the hotel. So, I guess in general, the hotel to me was excellent. I would definitely stay there again. Oh, and I like that at night they ask for your room key before you are let in to the hotel and this provides an added layer of security which we appreciated.
於 2024 年 5 月住了 3 晚

6/10 一般般

Robert

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The room was not a 4 star hotel . Peeling paint water stains . The air conditioner was very loud. No fan or exhaust system in the bathroom.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Alonzo

喜歡：整潔度、員工素質和住宿環境和硬體
Great Stay
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Megan

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had fun very close to bourbon and safe
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Dana

家庭旅遊
喜歡：整潔度和員工素質
Loved the location most of all. Room thermostat didn’t seem to be working properly but temp was comfortable at 70. We would have liked 68 for sleeping. The carpet was wet around it so maybe it had just broke. The front desk was so nice and offered to move us. Valet guys were awesome! Would definitely stay there again!!!!
於 2024 年 5 月住了 1 晚

6/10 一般般

Omar

不喜歡：設施服務和住宿環境和硬體
The location is great. The pool was closed for 3 days out of my 4 days stay for maintenance. The cleanliness of the bathroom is not great and the overall state of the room is very mediocre. The room had a a bad smell in the entry area which seemed to be from the carpet. Otherwise the location is great and tight off streetcars and lots of shops/restirants.
於 2024 年 5 月住了 4 晚

6/10 一般般

sonya

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Great hotel! We did not feel safe venturing from the property in the evening. Room was not the same as described on expedia. It was not a walk-in shower and it didn’t include the breakfast. It was also right next to the elevators! The trip was priced right. I guess you get what you pay for!!
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Rosemary

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

8/10 不錯哦

OLGA，Stone Park

團體旅遊
喜歡：整潔度
Beautiful property but hasn’t been kept up as it should for being a Crown Plaza hotel. The water handle in my room was faulty and went from cold to super hot because it was loose. Also had the secondary lock broken in my room so didn’t feel very safe.
於 2024 年 5 月住了 3 晚

6/10 一般般

Carlos B

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

6/10 一般般

Monica

團體旅遊
The cleaning person came to my room to clean, they left only fixed one bed the other one wasn’t done and they left my room open and there was no cleaning person in site, all of me personal stuff was in there my purse and my wallet. I called the front desk and all the said was sorry
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Chae

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
good
於 2024 年 5 月住了 2 晚

4/10 不太好

Deborah

家庭旅遊
不喜歡：整潔度
It was an OK stay however to find dirty underwear and a shirt hanging behind the bathroom door very disconcerting. The breakfast buffet at @ $25.00 and that price did not include beverages was totally uncalled for . Needs to step it up a notch
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Tamika

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Cashe

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Taryna，HALLS HEAD

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location is awesome. Easy walk to everything or a streetcar.
於 2024 年 5 月住了 5 晚

6/10 一般般

Juan

情侶出遊
Hotel is located right at the start of Bourbon Street so be prepared for a man on the sidewalk with a sound system playing music until 3am on weekends. Questionable people like to hang out on the corner of the hotel. Security guard checks room keys after 12am so that made me feel a little safer.
於 2024 年 5 月住了 3 晚

4/10 不太好

Dani

喜歡：員工素質
不喜歡：整潔度
於 2024 年 5 月住了 8 晚

10/10 有夠讚

Shayla Monique

喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 5 月住了 3 晚

6/10 一般般

Carlos

情侶出遊
喜歡：員工素質和設施服務
Céntrico si vas a lo turístico
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Ryan

喜歡：整潔度、員工素質和住宿環境和硬體
I’ve stayed here more than anywhere in NOLA, wasn’t get to and a nice place.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Robert

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was close to the area were i needed to go and close by alot of surrounding venues
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Heidi

喜歡：整潔度、員工素質和住宿環境和硬體
I had no issues on my stay whatsoever. Staff was friendly room was clean room maintenance was great.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Steven

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The staff were friendly and responsive to a couple hiccups we had with our stay. Informational only: The infrastructure maintenance of the corner, street, sidewalks and such is minimal, in the surrounding area, which is not the responsibility of the hotel, but I was thankful I had brought good walking shoes.
於 2024 年 5 月住了 8 晚

8/10 不錯哦

Patricia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

2/10 很糟糕

Nataliya

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location was great, room was awful service even worse. We had no hot water most of our stay, had to get two queens instead of the king we booked, staff was very rude and unhelpful
於 2024 年 2 月住了 4 晚

8/10 不錯哦

Xiaoming

喜歡：整潔度、設施服務和住宿環境和硬體
Best location. Good condition. Average staff.
於 2024 年 5 月住了 5 晚

4/10 不太好

Michelle

喜歡：員工素質
於 2024 年 5 月住了 2 晚

6/10 一般般

Pathelia

團體旅遊
喜歡：員工素質和設施服務
I was not aware of daily $60.00 refundable.I told one time returnable fee of $60.00.Not $60.00 daily .Furniture needs upgrading .Best thing was Concierge-valet Eric .He was caring and outstanding work ethic.
於 2024 年 5 月住了 3 晚