外觀

納許維爾機場貝斯特韋斯特高級飯店的評分

2.5 out of 5
納許維爾機場貝斯特韋斯特高級飯店
911 Airport Center Drive, Nashville, TN

評論

8.6

有夠讚

10 分,有夠讚;1004 則評論中有 556 則" "
8 分,不錯哦;1004 則評論中有 283 則" "
6 分,一般般;1004 則評論中有 78 則" "
4 分,不太好;1004 則評論中有 51 則" "
2 分,很糟糕;1004 則評論中有 36 則" "

9.0/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Steven

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely breakfast. Friendly service. Great transfer from airport to hotel
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Dianna

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Marissa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Shower curtain rod was bent just enough to where you couldn’t close the curtain. The elevator smelled like mold and hadn’t been cleaned in several hours considering the puddles of water on the floor. Check in was easy.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Victoria

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pool
於 2024 年 5 月住了 1 晚
kush 於 2024年5月27日回覆
Dear Victoria,Thank you for taking the time to provide feedback following your stay with us. Your rating is important to us and it will further assist us in raising our high levels of service. I am glad you had a pleasant stay and you liked our amenities.While we do our best to always deliver a great experience, it appears that we did good at the opportunity to exceed your expectations during your stay. We are delighted you had a pleasant stay with us. It is always a pleasure hosting your visit and we look forward to your next trip.Thank you again for taking the time to complete the survey. We appreciate your loyalty to Best Western Plus.

4/10 不太好

Ben & Tina

不喜歡:設施服務和住宿環境和硬體
Hotel was clean, but very old. Floor was uneven, hot & cold water were backwards, walls are thin and it's very noisy. Would not stay here again.
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月24日回覆
Dear Ben and Tina,,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience..

10/10 有夠讚

Maria,Lehigh Acres

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed my staying at your hotel. Friendly stay and very clean rooms
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月23日回覆
Dear MariaThank you for completing the survey regarding your recent stay at our property.I am glad you were happy with our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Becky

情侶出遊
喜歡:整潔度和設施服務
Everyone was very friendly
於 2024 年 5 月住了 2 晚
Kush 於 2024年5月21日回覆
Dear Becky,Thank you for completing the survey regarding your recent stay at our property. I am glad you liked our staff and servicesYour business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon..Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Charlton

喜歡:整潔度、員工素質和住宿環境和硬體
The friendly staff
於 2024 年 5 月住了 2 晚
Kush 於 2024年5月21日回覆
Dear CharltonThank you for completing the survey regarding your recent stay at our property. I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Patricia

喜歡:員工素質、設施服務和住宿環境和硬體
It was a good value. A would have preferred a frig with a freezer compartment to refreeze my cooler’s blue ice, but the frig kept them cold enough to not thaw out too much.
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月20日回覆
Dear PatriciaThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Toni

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月20日回覆
Dear Toni,Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Avishay

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
All was very good Many thanks
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月20日回覆
Dear AvishayThank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Dawn

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff, we would definitely stay at their location again
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月24日回覆
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Matt

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms were very nice
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月21日回覆
Dear MattThank you for completing the survey regarding your recent stay at our property. I am glad you liked our rooms.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Myranda

Basic stay. No problems
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月16日回覆
Dear Myranda,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soonThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Pamela

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent staff making suggestions which benefited my stay. Supplied a quiet quality room. Appointed, easy check-in and easy checkout.
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月15日回覆
Dear Pamela,Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Beth

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Average surroundings
於 2024 年 1 月住了 1 晚
Kush 於 2024年5月13日回覆
Dear BethThank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯哦

Fiona,Advance

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Convenient for airport and 20 minutes to downtown Nashville.
於 2024 年 5 月住了 2 晚
kush 於 2024年5月13日回覆
Dear Fiona,Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Jo

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
kush 於 2024年5月13日回覆
Dear JoThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Jose,Toronto

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were comfortable and clean. The Free shuttle service was excellent
於 2024 年 5 月住了 1 晚
kush 於 2024年5月9日回覆
Dear JoseThank you for completing the survey regarding your recent stay at our property. I am glad you had a pleasant stay with us.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Kim

於 2024 年 5 月住了 1 晚
Kush 於 2024年5月27日回覆
Dear KimThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Shirley

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to airport.
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月13日回覆
Dear Shirley,Thank you for completing the survey regarding your recent stay at our property.I am glad our location was convenient to you.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Christina

喜歡:整潔度、員工素質和住宿環境和硬體
Very clean. Staff was friendly and professional. Highly recommend!!
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月6日回覆
Dear ChristinaThank you for completing the survey regarding your recent stay at our property.We appreciate your glowing review of our property and our staff.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.

10/10 有夠讚

Emanoel

於 2024 年 4 月住了 1 晚
Kush 於 2024年5月27日回覆
Der Emanoel,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Sharon

喜歡:整潔度、員工素質和住宿環境和硬體
Great location
於 2024 年 5 月住了 1 晚
Kush 於 2024年5月6日回覆
Dear SharonThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Heather

於 2024 年 5 月住了 1 晚
Kush 於 2024年5月23日回覆
Dear Heather,Thank you for completing the survey regarding your recent stay at our property.I am glad you were happy with our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Crystal

於 2024 年 4 月住了 2 晚
Kush 於 2024年5月23日回覆
Thank you for completing the survey regarding your recent stay at our property.I am glad you were happy with our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Michael

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel close to the airport
於 2024 年 4 月住了 1 晚
Kush 於 2024年5月2日回覆
Dear Michael,Thank you for completing the survey regarding your recent stay at our property. We appreciate your glowing review about our property and our staff.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Ken

於 2024 年 4 月住了 4 晚
Kush 於 2024年5月2日回覆
Dear KenThank you for completing the survey regarding your recent stay at our property. I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Jamie,Brea

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Kush 於 2024年5月9日回覆
Dear JamieThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Shawn

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything you need for a quality night sleep and minutes from tons to check out in nashville. Seconds from the airport, highly recommend.
於 2024 年 4 月住了 2 晚
Kush 於 2024年4月30日回覆
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Kelli

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月30日回覆
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 一般般

Chris

團體旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
While the young lady working the reception desk was very nice, polite and helpful, as we stood there to check in, a water leak began to fall from the ceiling in front of the lobby water feature. We walked to our room down a first floor corridor with a musty smell and a bucket on the floor catching the water from another ceiling leak. The room was clean and the beds comfortable.
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月29日回覆
Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Melinda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月29日回覆
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Scott

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous water pressure, comfortable mattress.
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月29日回覆
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Ted

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay. Close to airport.
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月25日回覆
Thank you for completing the survey regarding your recent stay at our property. I am glad our location worked out for you.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Patricia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and helpful.
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月23日回覆
Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff and servicesYour business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Thank You

8/10 不錯哦

Tanya

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Adelita provided great breakfast and customer service. Breakfast area extremely clean and good selection of breakfast food. I would have gone with 5 stars but bucket in hallway to catch a water leak and ground floor room had a slight musty smell but everything else was really good.
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月19日回覆
Thank you for completing the survey regarding your recent stay at our property.We have already reported the leak in the hallway, it should be taken care of in a few days.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 不錯哦

Tammy

Staff was very friendly
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月19日回覆
Thank you for completing the survey regarding your recent stay at our property. I am glad you liked our staffYour business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Trabia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed my stay. The room was clean the area was convenient. The continental breakfast had a great selection. The staff was friendly. It was peace and quiet. I will Missy definitely recommend and book again in the future.
於 2024 年 4 月住了 2 晚
kush 於 2024年4月18日回覆
Thank you for completing the survey regarding your recent stay at our property. I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Lola

喜歡:整潔度和設施服務
Being able to leave my car and take a shuttle to the airport
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月17日回覆
Thank you for completing the survey regarding your recent stay at our property. I am glad you liked our amenities.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 615-872-0109.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Thank You

8/10 不錯哦

Daniel

於 2024 年 4 月住了 1 晚
kush 於 2024年5月9日回覆
Dear DanielThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon..Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Mike

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月16日回覆
Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Misty

喜歡:整潔度、員工素質和住宿環境和硬體
We were in Nashville for 1 night and it was close to Opry Mills Mall and several dining places.
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月15日回覆
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Melissa

喜歡:整潔度、員工素質和設施服務
The staff were great and the rooms were clean.
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月15日回覆
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Kathy

於 2024 年 4 月住了 1 晚
Kush 於 2024年5月1日回覆
Thank you for taking the time to provide feedback following your stay with us. Your rating is important to us and it will further assist us in raising our high levels of service. I am glad you had a pleasant stay. While we do our best to always deliver a great experience, it appears that we did good at the opportunity to exceed your expectations during your stay. We are delighted you had a pleasant stay with us. It is always a pleasure hosting your visit and we look forward to your next trip.Thank you again for taking the time to complete the survey. We appreciate your loyalty to Best Western Plus.

8/10 不錯哦

Sandra

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月10日回覆
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 不錯哦

Shinji,Lexington

於 2024 年 4 月住了 1 晚
kush 於 2024年4月10日回覆
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Starla

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is super clean, nice breakfast and lots of space.
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月8日回覆
Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our breakfast and our amenities.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 不太好

Moyez

喜歡:住宿環境和硬體
不喜歡:員工素質
Front desk customer service was poor. Unfriendly and disinterested in listening to the customer.
於 2024 年 4 月住了 1 晚
Kush 於 2024年4月8日回覆
Dear Moyez Charania,Thank you for completing the survey regarding your recent stay at our property. I am so sorry about your experience with our shuttle services. I will definitely speak with my front desk agent and also provide necessary trainings to make sure this is not repeated.I would like to give you a 20% discount but this is a prepaid reservation and hence unable to do so.However you can reach out to the third party to check if they can assist you with this.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 有夠讚

Jodi

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Kush 於 2024年4月9日回覆
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.