Huge room, private onsen, delicious dinner that left us rolling to our rooms, transport to and from the hotel to the station and to Nagano monkey park, and the customer service is incredible. Can’t recommend this place enough!
Janice
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Joseph
2023年11月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Just an amazing experience. As an only english speaking Canadian, it was a truely magical time. Make sure you take advantage of all the amenities and at least once, use the private bath on the roof.
Joseph
於 2023 年 11 月住了 2 晚
10/10 有夠讚
Christine
2023年10月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highlight of our trip
This was our first time at a ryokan and our stay was the highlight of our 25 day trip to Japan. Great customer service from staff. Food was delicious (dinner and breakfast) and very accommodating on diet restrictions. They provided shuttle from Yudanaka Station and Snow Monkey Park. I would highly recommend them if staying in Nagano. Arigato Gozaimasu (Thank you) Ryokan Biyunoyado for a lovely stay.
Christine
於 2023 年 10 月住了 1 晚
6/10 一般般
Patricia
情侶出遊
2023年10月17日
喜歡:整潔度和員工素質
The staff and cleanliness of the hotel was great. However the property is quite dated (there was a little bit of musty smell) around the room and corridors. The food experience was good although I am not sure if worth the price. Overall we had a good stay but I may not stay again.
Patricia
於 2023 年 10 月住了 1 晚
10/10 有夠讚
Kevin
2023年7月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had an amazing time. The people were very kind and helpful. The tub and views were breathtaking and the food was incredible. They had transportation from the train station to the hotel arranged without me even asking.