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納迪美居飯店的評分

3.5 out of 5
納迪美居飯店
Queens Road, Martintar, Nadi

評論

7.2

不錯哦

10 分，有夠讚；901 則評論中有 157 則" "
8 分，不錯哦；901 則評論中有 357 則" "
6 分，一般般；901 則評論中有 229 則" "
4 分，不太好；901 則評論中有 101 則" "
2 分，很糟糕；901 則評論中有 57 則" "

7.2/10

整潔度

7.8/10

員工素質

6.8/10

設施服務

6.6/10

住宿環境和硬體

7.2/10

環保程度

評論

10/10 有夠讚

IKE

於 2023 年 12 月住了 2 晚
Jack 於 2023年12月18日回覆
Dear IKE,Thank you for taking the time to provide us with feedback.We hope your next stay with us will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

真實旅客

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
地點方便， 有專車機場 接送， 員工熱情友善， 價格便宜 房間適中， 有游泳池， 附近有酒吧， 餐廳， 便利店 出發去小島也很方便，
於 2020 年 3 月住了 1 晚

8/10 不錯哦

Man

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
員工態度親切， 友善 有交通接送酒店返機場， 去Nadi Town都好方便， 附近有 得好味餐廳， 有酒吧
於 2020 年 2 月住了 1 晚

6/10 一般般

真實旅客

情侶出遊, 商務旅客
网上付款，到店又刷一次，好在及时发现，协商解决了，进到房间看到蟑螂、还好只是一晚，凑合一下了，接送机服务还是不错的
於 2019 年 7 月住了 1 晚
Lusi 於 2019年8月23日回覆
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Yes our shuttle service has been very convenient to all our guests arriving or departing from the airport. Thank you again and we hope to welcome you back again. in the near future. Kind Regards Lusiana

8/10 不錯哦

真實旅客

喜歡：員工素質和客房舒適度
於 2017 年 12 月住了 1 晚
Anna 於 2018年1月19日回覆
Bula Vinaka, Thank you so much for you positive comments about your recent stay with Mercure Nadi, I will certainly pass on you comments to a team for recognition of a job well done. Kind Regards Anna Rabaka Front Office Manager

8/10 不錯哦

Chen

喜歡：客房舒適度
於 2017 年 5 月住了 1 晚
Thank you for your review. We are so pleased to receive it and hope to see you again in the future! "Vinaka Vakalevu"

10/10 有夠讚

yue，河北

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
性价比高

6/10 一般般

QIU，新西兰

不喜歡：整潔度和客房舒適度
床单被套不是很干净，空调功率太小，太热了。其他还凑合，游泳池水比较干净。

4/10 不太好

ying，中国

喜歡：整潔度
不喜歡：員工素質
适合专机过夜非常不适合度假
距离机场只有几分钟的车程，酒店还提供免费的送机服务，适合转机过夜。 房间面积比较小，没有电梯，没有沙滩，早餐不好，东西少味道差，不适合在这里度假住。 出门往左（南）有个jetpoint super center，有超市和各种餐厅，有家海洋海鲜中餐厅，价格不贵还好吃，对面有家新开的中国餐馆，出门往右还有家韩餐餐厅，味道好吃价格不贵。 很不满意的是，订了早上740送机，吃早餐的时候跟我说车要先送别人，问我8点出发可不，我坚持740出发，酒店说好吧安排别的车，结果740的时候我们10个人出来，发现等我们的车竟然坐满了。。。其实根本就没安排别的车，非常的不讲信用。

6/10 一般般

Vic，Hong Kong

Reasonable price
The price is cheaper and room with balcony. Quite good. There is one restaurant served breakfast, lunch and dinner.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

huang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Carrie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置不算特别方便，但性价比高
位置不算特别好，离市区和机场都需要taxi。酒店有接机和送机的服务。服务很好，员工很热情。酒店本身不错，但最好别要1楼的房间，房间有味道，比较湿。下次去斐济还会继续住。

10/10 有夠讚

小锟

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
离机场近
酒店离机场太近了，环境也很好，酒店有很大的游泳池，免费车到机场，性价比比中国酒店的高

4/10 不太好

Raf

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
飯店狀況與感覺不如照片所見，落差很大！雖服務人員品質不錯，但飯店設施老舊，游泳池很小，房間無足夠燈光可調整亮度，略顯老舊感！

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
价格合适，适合中转
没有电梯，重行李要自己搬运

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
还可以，过度还是可以的，住房不错

6/10 一般般

真實旅客

10/10 有夠讚

sucre

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不错的酒店
酒店环境什么的都非常不错，就是有一点潮湿，不过这个也正常。早餐贵且不好吃，不如自己吃饼干。周围有一家当地餐馆，很好吃。总之，印象不错。

8/10 不錯哦

真實旅客

喜歡：員工素質和住宿環境和硬體
周围特别的荒。。。晚上出去很黑 服务很好

8/10 不錯哦

Tao Hoi，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Rong

喜歡：整潔度和員工素質
距機場較近，3-5分鐘車程，環境也不錯！有酒店接機班車，免費
距機場較近，3-5分鐘車程，環境也不錯！有酒店接機班車，免費使用。

4/10 不太好

Ravinesh

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Poor customer service cockroches in Bathroom On bed as well Twice our room door was left opened when I was not around. Air-conditioning not working very noisy couldn't sleep reported to manager on duty nothing was done to fix Air-conditioning. I will Not stay again or recommend anyone for this hotel.
於 2024 年 4 月住了 4 晚
Jack 於 2024年5月1日回覆
Dear Ravinesh,I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies.At Mercure Nadi, we strive to provide a superior stay experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have raised and prevent any future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 一般般

Christopher

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The hotel is ok, bute very old and just average maintained. It's ok for the price you pay. But don't expect to much.
於 2024 年 4 月住了 3 晚
Jack 於 2024年5月1日回覆
Dear Christopher,Thank you for taking the time to provide us with feedback.We hope your next stay will be more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Mohammed

喜歡：員工素質
Overoll was good stay
於 2024 年 4 月住了 4 晚
Jack 於 2024年5月1日回覆
Dear Mohammed,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Jason

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Mercure Hotel is a good place to stay with everything close by. The staff are friendly especially at breakfast, pool and tennis court is good, the only problem we had was at dinner time the bar staff couldn’t add up and always over charged us for our meals and drinks,
於 2024 年 4 月住了 13 晚
Jack 於 2024年4月24日回覆
Dear Jason,We appreciate the time you have taken to provide us with feedback.I will share your feedback with the team and I am sure your feedback will serve as an encouragement to all our staff. I have also noted your comment on being overcharged. I have addressed this with the relevant Manager and I can assure you we have addressed this with the relevant staff. Thank you for sharing your experience and we hope your next visit will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Aaliya

於 2024 年 3 月住了 6 晚
Jack 於 2024年5月2日回覆
Dear Aaliya,Thankyou for taking the time to provide us with feedback.We hope your next stay will be much more pleasant that the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Dean

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
W
於 2024 年 4 月住了 5 晚
Jack 於 2024年4月10日回覆
Dear Dean,Thank you for taking the time to provide us with feedback.We hope our next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Caitlin

團體旅遊
喜歡：整潔度、員工素質和設施服務
The staff were so lovely and the food was delicious (both breakfast and dinner!!). My friend and I spent our 4 days there relaxing and drinking pina coladas, and taking advantage of the pool, the hammock and daybeds by the pool, and even added in a visit to their spa spa. For what we got, our spa package was so lovely - we loved the massage and facial! We had a great visit :)
於 2024 年 4 月住了 3 晚
Jack 於 2024年4月8日回覆
Dear Caitlin,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Natalia

情侶出遊
喜歡：員工素質和設施服務
不喜歡：整潔度
Tile groutsare all dutry and moldy. The rooms need the renovation. They look tired and outdated.
於 2024 年 4 月住了 1 晚
Jack 於 2024年4月8日回覆
Dear Natalia,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 有夠讚

Nikesh

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 7 晚
Jack 於 2024年4月8日回覆
Dear Nikesh, Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Raymond

喜歡：整潔度、員工素質和住宿環境和硬體
Great pool and garden area. Lot of road noise.
於 2024 年 3 月住了 1 晚
Jack 於 2024年4月3日回覆
Dear Raymond,Thank you for taking the time to provide us with favorable feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 一般般

Ronald

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2024 年 3 月住了 7 晚
Jack 於 2024年3月21日回覆
Dear Ronald,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than your previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Seema，Plumpton

於 2024 年 3 月住了 1 晚
Jack 於 2024年4月8日回覆
Dear Seema,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 一般般

Olivia

喜歡：員工素質
於 2024 年 3 月住了 3 晚
Jack 於 2024年3月18日回覆
Dear Olivia,Thank you for taking the time to provide us with feedback.We hope your next stay with us will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Desmond

家庭旅遊
喜歡：員工素質和住宿環境和硬體
The buffet breakfast was good The other meals on the menu were not good at all.
於 2024 年 2 月住了 7 晚
Jack 於 2024年3月4日回覆
Dear Desmond,Thank you for taking the time to provide us with feedback.Please note I have addressed this matter with the Head Chef, as we are working on avenues to improving the current All Day and Dinner menus.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 一般般

Vaitele

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I recommend this for short stays. Its close to resturants and shops. A drive away from Wailoloa beach and airport. Room was clean and tidy. The staff and service are always good. Vinaka
於 2024 年 2 月住了 2 晚
Jack 於 2024年2月26日回覆
Dear Vaitele,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

2/10 很糟糕

Ashton，Wolli Creek

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Jack 於 2024年2月26日回覆
Dear Ashton,Thank you for taking the time to tell us about your recent stay experience at Mercure Nadi. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Seema，Plumpton

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I didnt like the first room i was given. Was corner room next to stairs Smelt bad. Floors wet. Phone not working Air con noisy Rooms 126 and 127 was nice Thank you
於 2023 年 12 月住了 1 晚
Jack 於 2024年2月22日回覆
Dear Seema,Thank you for taking the time to provide us with feedback.We are addressing the concerns you have highlighted and pleased that you were satisfied with the rooms that were re-assigned to you.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Maria

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not bad to stay if you’re just staying for a night between flights. The breakfast was delicious by the way
於 2024 年 2 月住了 1 晚
Jack 於 2024年2月19日回覆
Dear Maria,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

10/10 有夠讚

Taharia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2024 年 2 月住了 1 晚
Jack 於 2024年2月14日回覆
Dear Taharia,Thankyou for taking the time to provide us with feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

Kula

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast included - eliminates the stress of thinking about the first meal of the day.
於 2024 年 2 月住了 1 晚
Jack 於 2024年2月14日回覆
Dear Kula,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind Regards Jack WorkGeneral ManagerMercure Nadi

10/10 有夠讚

Prashant

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Its a decent property woth decent facilities for a comfy stay
於 2024 年 2 月住了 1 晚
Jack 於 2024年2月8日回覆
Dear Prashant,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 有夠讚

Kyla

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Short and sweet stay.
於 2024 年 2 月住了 1 晚
Jack 於 2024年2月8日回覆
Dear Kyla,Thank you for taking the time to provide us with feedback.We looking forward to welcoming you back in the near future.Kind Regards Jack WorkGeneral ManagerMercure Nadi

4/10 不太好

Ashwin

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Overcharging for such an old property The room smelled of musky old furniture in general To towel hanger was broken and left hanging unsecured to the wall the soap dispenser was broken the patio door was a real struggle to open
於 2024 年 1 月住了 1 晚
Jack 於 2024年2月7日回覆
Dear Ashwin,Thank you for taking the time to provide with feedback.I am truly sorry that your experience did not meet your expectations, please allow me to express my most sincere apologies.At Mercure Nadi, we strive to provide a superior stay experience for all our guests , therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have highlighted to prevent any future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 有夠讚

Emma

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Welcoming to entering and leaving the property. Friendly staff and felt at rest. Thoroughly enjoyed the stay.
於 2024 年 1 月住了 4 晚
Jack 於 2024年2月5日回覆
Dear Emma,Thank you for taking the time to provide us with positive feedback.I will definitely share your feedback with the Team, and I know it will serve as an encouragement to all the staff,.We look to welcome you back to Mercure Nadi in the not too distant future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 不錯哦

KwangWoo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wifi is week but it is understandable because overall wifi situation is poor in Fiji. Paw paw in morning buffet was good. It is convenient to get money exchange at the reception desk.
於 2024 年 1 月住了 2 晚
Mercure Nadi Team 於 2024年1月29日回覆
Dear KwangWoo,Thankyou for taking the time to provide us with feedback.We look forward to your next stay with us.Kind RegardsMercure Nadi Team

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Thank you Double Tree!
The resort was amazing! Spacious and generous size for the villa rooms, very clean and air con on point. The service of staff was great, the food options awesome and overall facilities fantastic. Downside is the beach aside from that would recommend.
於 2024 年 1 月住了 1 晚
Jack 於 2024年1月29日回覆
Thank you we look forward to your next stay.

6/10 一般般

René Guy

Room can be renovated a litle beat.
於 2024 年 1 月住了 1 晚
Jack 於 2024年1月29日回覆
Dear Rene Guy,Thank you for taking the time to provide us with feedback.Yes, definitely, we have plans for such projects this year.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi