極品開放式客房 | 陽台景觀

波因特套房飯店的評分

2.5 out of 5
波因特套房飯店
8269 Hwy 51 South, Minocqua, WI

評論

9.2

太棒了

10 分,有夠讚;824 則評論中有 558 則" "
8 分,不錯哦;824 則評論中有 178 則" "
6 分,一般般;824 則評論中有 59 則" "
4 分,不太好;824 則評論中有 23 則" "
2 分,很糟糕;824 則評論中有 6 則" "

9.4/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Victoria

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
Beautiful place.
於 2024 年 5 月住了 4 晚

10/10 有夠讚

william l

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place great view. Very friendly staff
於 2024 年 5 月住了 1 晚
Jen S 於 2024年5月20日回覆
Thank you for staying with us and for your review! We're glad you enjoyed your views and our staff and hope to see you again in the future!

10/10 有夠讚

Debra,Saint Paul

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Jen S 於 2024年5月20日回覆
Thank you for taking the time to rate us. We appreciate your rating and hope to see you again in the future!

10/10 有夠讚

Bujar,Middleton

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful place great location I would recommend this
於 2024 年 5 月住了 2 晚
Jen S 於 2024年5月20日回覆
Thank you so much for your review. We are so glad that you enjoyed your stay with us and hope to see you again in the future!

10/10 有夠讚

Stephanie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place, clean, friendly staff!
於 2024 年 5 月住了 1 晚
Jen S 於 2024年5月20日回覆
Thank you so much for your review! We're so glad you enjoyed your stay with us and hope to see you again in the future!

8/10 不錯哦

JENNIFER

商務旅客
Just stayed one night for a business class, but enjoyed my stay. Quite clean room with more than enough amenities than I needed. Would love to stay for a pleasure trip. Great Lake. Oews
於 2024 年 4 月住了 1 晚
Jen S 於 2024年5月6日回覆
Thank you for staying with us. We're glad you enjoyed your stay with us and hope you'll come and see us again in the future!

10/10 有夠讚

Tammi

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We truly enjoyed our stay here and would come back. The appliances in the room were a little outdated, so you have to remember how to go old school when using them, but other that - was a beautiful view from the room. Everything was clean and very comfortable. We will be back.
於 2024 年 4 月住了 3 晚
Jen S 於 2024年5月6日回覆
Thank you for your review Tammi. We're glad you enjoyed your stay with us and plan to come visit us again! We look forward to seeing you again!

10/10 有夠讚

Tricia

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Clean, comfortable, everyone is super friendly and the VIEW is amazing!!!!❤️
於 2024 年 4 月住了 1 晚
Jen S 於 2024年5月6日回覆
Thank you so much for your review. We are so glad you enjoyed your stay with us and our staff. We hope to see you again in the future!

10/10 有夠讚

Kip

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Jen S 於 2024年4月23日回覆
Thank you for taking the time to rate our property. We appreciate your rating.

4/10 不太好

Mary

商務旅客
The property was not busy at all on a Tuesday in April, but we were put in a room closest to the road (Hwy #51) which had traffic on it all night long - very very poor placement with so many rooms open.
於 2024 年 4 月住了 1 晚
Jen S. 於 2024年4月17日回覆
Hi Mary, Thank you fornyour review. The property being busy or not would have had nothing to do with where your room was as you chose our kwast expensive room, the Studio, which are ONLY located in that area. There is a description of the location of the rooms on Expedia. If you would have contacted the front desk and let someone know we would have been more than happy to help you contact Expedia to get your room type changed to a one bedroom Condo which does not overlook the highway. Unfortunately we are unable to just move people to different room types, that needs to be done through the booking agent you made it through. We are sorry you did not enjoy your stay and would encourage you to try one of our One bedroom condos.

10/10 有夠讚

Suzanne

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The kitchen, waterview
於 2024 年 4 月住了 1 晚
Jen S 於 2024年4月18日回覆
Thank you for your review Suzanne. We appreciate your review and hope to see you again in the future!

10/10 有夠讚

Tina

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My husband and I stayed here for one night. The room was really nice, had a hot tub in the room, which we enjoyed immensely. The staff for check in and check out were friendly and helpful. We stayed during the winter, but it looked like they had a really nice area to hang out by the lake.
於 2024 年 3 月住了 1 晚
Jen S 於 2024年4月17日回覆
Thank you for your review Tina. We are so glad that you enjoyed your stay with us and found everyone helpful. We hope you come back and visit us again in the future!

10/10 有夠讚

Adam

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
As always, the point is excellent. Clean. Awesome big rooms, great stay every time.
於 2024 年 4 月住了 1 晚
Jen S 於 2024年4月7日回覆
Thank you for your review. We are so glad you keep coming back to stay and can't wait to host your stay again!

8/10 不錯哦

Justin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Jen S 於 2024年4月7日回覆
Thank you for taking the time to rate us. We hope you'll come back and see us in the future!

10/10 有夠讚

Pamela

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
We love The Pointe, everything about this place is A1!!! Thank you!
於 2024 年 3 月住了 1 晚
Jen S 於 2024年4月7日回覆
Thank you Pamela! We are so glad you enjoyed your away with us. We hope you'll come back to visit us again!

2/10 很糟糕

Donna

喜歡:整潔度
於 2024 年 3 月住了 2 晚
Jen S 於 2024年4月7日回覆
We are sorry that you did not enjoy your stay with us. Unfortunately the rating didn't say what we did wrong. We hope you'll give us a chance to improve.

10/10 有夠讚

Korey

喜歡:整潔度、員工素質和住宿環境和硬體
This is such a great little hidden gem!! Clean and comfortable, even in the 'off season' and in a winter storm. Our room was quiet and very spacius. We will definitely come back!
於 2024 年 3 月住了 1 晚
Jen S 於 2024年4月7日回覆
Thank you for your review. We are so glad that you enjoyed your stay! We hope that you'll come back and see us again!

8/10 不錯哦

Amy

情侶出遊
喜歡:整潔度和員工素質
The only issue was that the bed was horrible. Everything else was great!
於 2024 年 3 月住了 2 晚
Jen S 於 2024年4月7日回覆
Thank you for your review. We're sorry that the bed wasn't great for you! They're newer beds and a mid firmness! We are glad that you enjoyed your stay otherwise!

10/10 有夠讚

Ken

情侶出遊, 家庭旅遊
喜歡:員工素質和住宿環境和硬體
Everything was great
於 2024 年 3 月住了 1 晚
Jen S 於 2024年4月7日回覆
Thank you for the rating and staying with us. We hope you'll come see us again!

10/10 有夠讚

J

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The two bedroom condo had a perfect amount of space for our family of 6. The views were beautiful. The rooms were clean and decorated nicely. The kitchen area and table were very useful. The fireplace worked well. The bathroom Jacuzzi tub is wonderful. The property's pool and hot tub were maintained well. The deck was very nice. Breakfast is decent with waffles, muffins, fruit, cereal, yogurt, juice, etc. The only minor issues encountered were that the dishwasher detergent cap was broken so we couldnt run it; and hot water for sinks and showers takes an extended amount of time before becoming remotely warm. It will get hot, it just takes approx 2 mins. The property is quiet and in a great setting. If the weather had been a bit warmer we would have definitely utilized the fire pits, picnic tables, and kayak rentals. We look forward to coming back in summer months.
於 2024 年 3 月住了 2 晚
Jen S 於 2024年4月7日回覆
Thank you so much for your review. We're so glad you enjoyed your stay and hope you'll come visit us again!

10/10 有夠讚

MINDY

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location located in Minocqua. The views were amazing, the staff friendly and the ameneties were a nice bonus. The only thing we had issue we had were the beds weren't the most comfortable but overall we would stay againg.
於 2024 年 2 月住了 2 晚
Jen S 於 2024年3月19日回覆
Thank you so much for your review Mindy. We appreciate your kind words and review. Unfortunately for bedding, hotels typically will go with a mid firmness mattress, which can at times be too firm for guests. We do apologize for that, but hope to see you again in the future!

10/10 有夠讚

Adam

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pool hot tub and sauna. Clean. Northwoods best hotel.
於 2024 年 3 月住了 1 晚
Jen S 於 2024年3月19日回覆
Thank you so much for your review! We are so glad that you enjoyed your stay with us and look forward to hosting you again in the future!

10/10 有夠讚

Kimberly

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All of the above
於 2024 年 3 月住了 2 晚
Jen S 於 2024年3月19日回覆
Thank you for your review and rating. We are glad that you enjoyed your stay with us and hope to see you again in the future!

4/10 不太好

Arnold

情侶出遊
不喜歡:設施服務
My husband and I stayed at the point hotel but it should be more classified as a motel. Upon arriving we were told to locate our building number and go down 3 flights of stairs, no elevator and if we wanted breakfast were to bring the trays provided in our room and go back up the 3 flights of stairs, across the parking lot and back into the office where there would be breakfast to take back to our room. The breakfast consisted of plastic wrapped muffins, one serving cereal boxes and milk-not really a continental breakfast. The room was small and despite having a basement feel it seemed cozy with kitchen and door wall that looked out on the lake. The bed was very soft but the linens were scratchy and the pillows were oddly flat. We had several people walking past our patio door which was a little odd. The breaker blew when I tried to use my hair dryer but since there was an electrical box in our room that was taken care of quickly. I read on the policy card that the hot water might be little colder in the morning and we should limit our shower time but taking a shower at night was not problem. The place was quiet but Saturday it seemed like there were a lot of traffic on the stairs - which we were right next to- and above us. Thankfully the loud air conditioner helped. I don't think we would stay here again 2 stars
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Travis

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was great, location was great. Long walks to the room but it was a great time. Loved that we could cast to the tv!
於 2024 年 2 月住了 3 晚
Jen S 於 2024年3月8日回覆
Thank you for your review, we are so glad that you enjoyed your stay with us! I remember that you came for your anniversary, and so glad that it was a good experience for you! We look forward to hosting your stay with us again in the future!

10/10 有夠讚

Debra

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place.
於 2024 年 3 月住了 1 晚
Jen S 於 2024年3月8日回覆
Thank you so much for the rating and review! We hope that you will come back and stay with us again in the future!

8/10 不錯哦

Sarah

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed in a one bedroom suite, it was perfect for our girls weekend. We didn’t use any amenities. The grab and go breakfast was very minimal. The front desk staff when we checked in was very friendly and helpful
於 2024 年 2 月住了 2 晚
Jen S 於 2024年3月8日回覆
We're glad that you enjoyed your stay with us for your girls weekend! We hope that you will come back again and stay with us!

10/10 有夠讚

Pamela

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
The Pointe is beautiful, clean, in great shape!! Ppl are friendly kind full of knowledge!! Everything was fabulous!!
於 2024 年 3 月住了 1 晚
Jen S 於 2024年3月8日回覆
Thank you so much for your review! We are so glad you enjoyed our facility and stay with us! We hope you'll come to see us again in the future!

10/10 有夠讚

Stuart

情侶出遊
喜歡:整潔度、員工素質和設施服務
See above
於 2024 年 2 月住了 1 晚
Jen S 於 2024年3月2日回覆
Thank you for taking the time to rate our property! We appreciate your rating and hope to see you again in the future!

10/10 有夠讚

Eladia

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Jen S 於 2024年3月2日回覆
Thank you for taking the time to rate our property! We appreciate your rating and hope to see you again in the future!

8/10 不錯哦

Jill Ellen

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Jen S 於 2024年3月2日回覆
Thank you for taking the time to rate our property! We appreciate your rating and hope to see you again in the future!

10/10 有夠讚

danny

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place to stay
於 2024 年 2 月住了 1 晚
Jen S 於 2024年3月2日回覆
Thank you for taking the time to rate our property! We appreciate your rating and hope to see you again in the future!

10/10 有夠讚

JoAnn

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Jen S 於 2024年3月2日回覆
Thank you for taking the time to rate our property! We appreciate your rating and hope to see you again in the future!

10/10 有夠讚

Lacy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This place was adorable! The bedding was bear themed and was so cute! The whole apartment look was cute, there was a fireplace in the room. and we got a room that over looked the lake! Cant wait to try this place in the summer time!
於 2024 年 2 月住了 1 晚
Jen S 於 2024年3月2日回覆
Thank you for your review Lacy. We are so glad that you enjoyed your stay with us. We look forward to hosting you again in the summer!

10/10 有夠讚

GOTARDO

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice older but functional 1 bedroom units, equipped with coffee machines, dishwasher, microwave, fridge, fireplace… nice views of lake
於 2024 年 2 月住了 3 晚
Jen S 於 2024年3月2日回覆
Thank you for your review! We are glad you enjoyed your stay with us and appreciate your kind words. We hope that you will come back and see us again in the future!

10/10 有夠讚

Brian

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay. Just realized when we got there that the floors on the lower level are very cold in the winter. Great place, decor a little dated but love the Northwoods feel and theme. Didn’t swim but walked into pool room and it was crazy heavy chlorine.
於 2024 年 2 月住了 1 晚
Jen S. 於 2024年2月19日回覆
Thank you for staying with us Brian. We're glad you enjoyed your stay with us. We have not heard before that the lower level floors are colder in the winter, we're sorry about that. We hope that you will come back again in the future!

10/10 有夠讚

achraf ben

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Jen S 於 2024年2月20日回覆
Thank you for taking the time to rate our property! We appreciate the rating!

10/10 有夠讚

Adam

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent. Friendly. Clean. Safe. Great pool and sauna and hot tub. Always stay here.
於 2024 年 2 月住了 2 晚
Jen S 於 2024年2月19日回覆
Thank you for your review Adam. We appreciate the review and look forward to hosting your stay again in the future!

10/10 有夠讚

Melisa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was such a nice stay. The staff was so friendly on check in. The pool and hot tub had was too much chlorine, but that’s minor. The room was clean, spacious, and so cozy. We will be back
於 2024 年 2 月住了 1 晚
Jen S. 於 2024年2月19日回覆
Thank you so much for your review. We are glad that you enjoyed your stay with us and the friendliness of our staff. We do keep our pool and whirlpool chlorine at the mid level of what the pool operators class recommends. We're sorry that it seemed too much for you. We hope you'll come and stay again with us in the future!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Jen S 於 2024年2月19日回覆
Thank you for taking the time to rate our property. We appreciate the rating and hope to see you again in the future!

6/10 一般般

theresa

喜歡:整潔度和住宿環境和硬體
I appreciated the quiet. However I have a Left knee injury and am handicap due to it, as well as asthma. I was placed in basement/ ground level which required 2 flights of stairs down. I had to use patio to exit room and be picked up on US - 51 highway, felt as if I was homeless. As it was easier to come and go from room..this was also only way to get to continental breakfast which can’t be eaten in breakfast area and had to be brought back to the room per their set up.
於 2024 年 1 月住了 1 晚
Jen S 於 2024年2月19日回覆
Thank you for your review, we appreciate you taking the time to rate our property. WE do apologize that you were put in our lower level rooms, however, the style of room that you chose are only in that area and the rooms that were more accessible were already taken and checked in. Unfortunately, when making reservations through these sites we are unable to change your room style at the hotel, it has to go through whoever you booked the reservation through. Because we do offer all lake views with patios and balconies (at least in warmer weather) people enjoy taking their food back to their rooms and enjoying that, rather than sitting in a room with four walls. We are sorry for that inconvenience for you! We hope that you will come agan and enjoy one of our condos, that are not along the highway and all elevator accessible.

8/10 不錯哦

Joseph

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Jen S. 於 2024年2月19日回覆
Thank you for taking the time to rate our property we appreciate the rating and hope to see you again in the future!

8/10 不錯哦

Lynne

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Jen S 於 2024年2月19日回覆
Thank you for taking the time to rate our property! We appreciate the rating and hope you'll come and see us again.

2/10 很糟糕

Christiahnna

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible experience
It wasn't great at all. There was crumbs and hair in the bed the bath tub wouldn't get warm enough and the best was so uncomfortable we ended up sleeping on the pull out couch . It was so old and smelly there and the upfront desk lady was sooooooo RUDE
於 2024 年 1 月住了 1 晚
Jen S. 於 2024年2月19日回覆
We're sorry that you didn't enjoy your stay with us. Unfortunately, we were never told about the complaints that you had about the cleanliness of the room so we were unable to remedy the situation for you. We got new beds a year ago, and are a medium firm as to try and make the majority of guests comfortable, unfortunately we cannot ensure that everyone likes the same firmness or softness of the bed. We have had a discussion with our front desk associate regarding your complaint. Thank you for your feedback!

10/10 有夠讚

Susan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Jen S 於 2024年1月16日回覆
Thank you for your rating we appreciate you taking the time to rate our property!

10/10 有夠讚

Mary

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Jen S 於 2024年1月16日回覆
Thank you for your rating we appreciate you taking the time to rate our property!

10/10 有夠讚

Kelsey

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Jen S 於 2024年1月16日回覆
Thank you for your rating we appreciate you taking the time to rate our property!

10/10 有夠讚

David,Highland Park

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the hot tub!
於 2024 年 1 月住了 1 晚
Jen S 於 2024年1月16日回覆
Thank you for your rating we appreciate you taking the time to rate our property!

8/10 不錯哦

Jeff

於 2023 年 12 月住了 1 晚
Jen S 於 2024年1月16日回覆
Thank you for your rating we appreciate you taking the time to rate our property!

10/10 有夠讚

Nicole

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Jen S 於 2024年1月16日回覆
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