Stafff was extremely inappropriate in the way that they spoke . Very unprofessional and rude.. the room ac was not working for the duration of the trip and the staff refused to change the room because they were “booked out”
Sean
於 2024 年 5 月住了 2 晚
2/10 很糟糕
Yanet
親子旅遊
2024年5月17日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Since they take care of you at the reception the treatment is horrible, a horrible smell in the hallway, the sheets are not clean, I do not use absolutely anything from the room they ask you for a deposit of 100 dollars and that if you don't use it they return it to you and they only returned a part without having used absolutely nothing I recommend them if you go to check everything very well, the pool is the only place that can be
Yanet
於 2024 年 5 月住了 1 晚
6/10 一般般
Kimberly
情侶出遊, 家庭旅遊
2024年5月15日
不喜歡:員工素質、設施服務和住宿環境和硬體
The property looks nothing like the pictures, pool area wasn’t cleanly drains broken over flowing, ripped cabana seats, the south beach portion of the hotel is like an abandon building NO HOSPITALITY room and they make no accommodations for early or late arrivals/departures. The golf cart ride for 1 mile is not true they took it away. Beach is only 2 chairs per room, even if your room sleeps 4 you have to pay extra per chair and no umbrella. The only good thing I can say is the beach workers were so nice and helpful and the restaurant at Boulan the connecting hotel was Decent. The rooms don’t go below 74 degrees you can’t change the temp either. The showers leak terrible all over bathroom floor. No late or early check ins, basically avoid this hotel if you can. I wish I could get partial refund that’s how I displeased I was with it.
Kimberly
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Debora
家庭旅遊, 親子旅遊
2024年5月12日
喜歡:整潔度和員工素質
The hotel was very close to the beach and the pool was very nice . I didn’t like the fact there was no microwave nowhere in the building (according to staff ) it becomes inconvenient specially for those with babies . The parking was also a little bit of a walk from the hotel (under the sun can be annoying) . It will be ideal to have a direct entrance to the parking lot . This parking lot also didn’t have elevators only stairs not great to those with disabilities. Besides these details the staff was very nice . The rooms very clean and close to the beach and readily accessible.
Debora
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Nyla
情侶出遊, 寵物同遊, 商務旅客, 團體旅遊, 家庭旅遊, 親子旅遊
2024年5月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
So much fun !
Nyla
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Stephanie
2024年5月8日
不喜歡:整潔度、員工素質和住宿環境和硬體
Stephanie
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Ronney Gonçalves
情侶出遊
2024年5月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
Ronney Gonçalves
於 2024 年 4 月住了 7 晚
2/10 很糟糕
Erika
2024年5月5日
不喜歡:整潔度和住宿環境和硬體
the worst hotel I have ever stayed in in my life
Erika
於 2024 年 5 月住了 4 晚
2/10 很糟糕
Moon
2024年5月1日
不喜歡:整潔度、員工素質和住宿環境和硬體
Moon
於 2024 年 2 月住了 4 晚
2/10 很糟糕
Iris
家庭旅遊
2024年5月1日
不喜歡:設施服務和住宿環境和硬體
This hotel room 208 specifically has bedbugs. I provided video proof, photos, etc. in the hotel refuse to do anything about it. They also didn’t reply to my issue until four days later. Will never go back to not only this hotel but south beach. Because of this experience. This place has bedbugs do not stay here. Worst worst was when I woke my daughter up because I saw a big buck on the pillow one was right underneath of her and ran as soon as she got up. Absolutely horrible and horrifying..