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墨爾本里亞托洲際飯店 - IHG 旗下飯店的評分

5 out of 5
墨爾本里亞托洲際飯店 - IHG 旗下飯店
495 Collins Street, Melbourne, VIC

評論

9.0

太棒了

10 分，有夠讚；1000 則評論中有 636 則" "
8 分，不錯哦；1000 則評論中有 223 則" "
6 分，一般般；1000 則評論中有 70 則" "
4 分，不太好；1000 則評論中有 54 則" "
2 分，很糟糕；1000 則評論中有 17 則" "

9.2/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Mei Kan

於 2023 年 11 月住了 7 晚

2/10 很糟糕

Choy Wing

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
During my stay, the room service responsive is slow and often been missed. Also, during the stay we’ve minor rashes and spreading slowly. When we checked out and way home to see doctors it’s confirmed lice bite it’s all over my daughters both feets and arm and also my thigh. It’s a huge disappointment towards a 5 star hotel in melbs disregard everything we still curing for the aftermath of the damage
於 2022 年 11 月住了 3 晚

8/10 不錯哦

I FENG

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
因為在市中心，所以選擇此旅館。一切都不錯，就只有電梯剛好在CHECK OUT時壞了，早餐有點單調。
於 2022 年 8 月住了 4 晚
Reservations Team 於 2022年9月13日回覆
Thank you for sharing your feedback. We hope to welcome you back soon.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They allow us to early check in at 10am and we really appreciate it because we are exhausted at that time.
於 2019 年 12 月住了 1 晚

10/10 有夠讚

Chenguang

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店離車站大約十分鐘步程。某些酒店房間有露台。
於 2018 年 12 月住了 2 晚

10/10 有夠讚

Gene

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚

8/10 不錯哦

Antony Po Hsun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good location even though the room is a bit old....
於 2018 年 12 月住了 1 晚

8/10 不錯哦

YU WA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
ok
於 2018 年 8 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：員工素質
不喜歡：客房舒適度
Making up room service unsatisfactory. Bath room water pressure too low. Breakfast food variety too little. No reasonable view from the room.
於 2018 年 3 月住了 12 晚

10/10 有夠讚

Shang Min

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient place to stay in Melbourne
Nice location, by walking distance, you can easily go to all Melbourne CBD areas.
於 2017 年 12 月住了 6 晚

10/10 有夠讚

ZHONGPIN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
好地方
位置优越，东西南北交通发达！
於 2017 年 7 月住了 4 晚

10/10 有夠讚

LAI LAI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Tom Laurence

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff were so friendly and accomodating. A great trip!
於 2024 年 4 月住了 3 晚

6/10 一般般

Lisa

家庭旅遊
喜歡：員工素質
Staff helpful, and convenient location. However the bedding could improve with the use of mattress and pillow protection. Found that strange. But on the whole happy with the stay.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Qiang，Dalkeith

於 2024 年 4 月住了 1 晚

2/10 很糟糕

Tony

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
We were checked in 1 hour late
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Marie & Oli

於 2024 年 3 月住了 3 晚

10/10 有夠讚

Matthew

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Eric

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚

10/10 有夠讚

May

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful stay, excellent service, modern and clean, and I enjoyed the breakfast buffet.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Tim

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Shane

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything about the Intercontinental is special. From the ambiance to the way you’re treated as a guest is always impeccable. It truly makes a special getaway.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Satomi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Andrew Paul，Adelaide

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our first time staying at the intercontinental and it was amazing. Breakfast is better than first class. The room could be made darker than dark and was almost silent. Highly recommend
於 2024 年 3 月住了 2 晚

6/10 一般般

Alan

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Room was showing significant signs of wear - arm rests on chair split and open. Vanity pack in bathroom had already had some items open and they were still in box. After telling reception items were just thrown into box loose and not sealed in any way - could have easily been off the floor. Had to wait for several breakfast items to be replenished. Staff were all very pleasant and made us feel welcome but hotel was not what we expected.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Vanessa，auckland

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely service and great location
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Chris

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location is really good and I loved the rooftop pool. The dining options were good too. My ground floor room was very comfortable and quiet.
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Hoang Khanh Minh

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was just great. Breakfast can be improved with more diversity and Asian orientation.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

sharon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay here. Rooms was clean and comfortable, loved the pool & hot tub. The pool needs a handrail, however to get down the stairs. We will stay here again for sure.

10/10 有夠讚

James

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay Here!
Amazing. Perfect and Highly Recommend
Room
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質和住宿環境和硬體

10/10 有夠讚

Shamini

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Zerlinda Von

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall it is a good hotel. It was clean and comfortable, the neighborhood felt very safe. The staff was the very best part of the stay.
於 2024 年 1 月住了 4 晚

8/10 不錯哦

Kenneth，Sydney

於 2024 年 1 月住了 4 晚

8/10 不錯哦

George

於 2024 年 1 月住了 1 晚

6/10 一般般

John

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Sheets were thread bare and did not fit the king size bed properly. Bathroom was not restocked each day with the basics of toilet paper.
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Derek

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Anthony

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
We had a wonderful 5 night stay. The staff were excellent right from check in through to leaving. Our breakfast was included and comprehensive with tea and coffee delivered to our table. The hotel is in a great location and we walked everywhere only using the free trams for the experience and when it rained, although umbrellas were provided. We would definitely stay there again without hesitation.
於 2024 年 1 月住了 5 晚

10/10 有夠讚

Norma

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was clean, the staff were friendly and helpful. Rooms were kept clean and tidy. Breakfast was great with plenty of options. Will definitely stay again.
於 2024 年 1 月住了 3 晚

10/10 有夠讚

sebastien

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Sawan

於 2023 年 12 月住了 5 晚

10/10 有夠讚

Celine

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Charles

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Clare

於 2023 年 12 月住了 6 晚

10/10 有夠讚

ruizhi

家庭旅遊
喜歡：設施服務
於 2023 年 12 月住了 3 晚

4/10 不太好

Hock Lee

商務旅客
不喜歡：員工素質
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Kelly

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Absolutely loved our stay with The Rialto. The quality of the hotel, cleanliness and staff attentiveness were second to none. We were provided lounge access as part of our stay due to a mishap with the elevators, which was lovely. The pre-dinner drinks/afternoon/happy hour in the lounge was lovely. We had breakfast in the lounge once, but would have to say the buffet breakfast was much much better with a wide selection of breakfast foods, including juice bar to make your own juices. That was just our preference though. We found the location a ways out from the CBD but we didn’t mind the walking. Overall, LOVED our stay and definitely would stay again and recommend to family & friends.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

YONG

於 2023 年 12 月住了 2 晚

10/10 有夠讚

Kapil

喜歡：整潔度、員工素質和住宿環境和硬體
Eccellent hospitality and excellent room.
於 2023 年 12 月住了 4 晚