大廳酒吧

印地安那馬里昂紅屋頂飯店的評分

2 out of 5
印地安那馬里昂紅屋頂飯店
1615 N Baldwin Ave, Marion, IN

評論

6.2
10 分,有夠讚;167 則評論中有 38 則" "
8 分,不錯哦;167 則評論中有 37 則" "
6 分,一般般;167 則評論中有 31 則" "
4 分,不太好;167 則評論中有 22 則" "
2 分,很糟糕;167 則評論中有 39 則" "

6.6/10

整潔度

6.4/10

員工素質

5.8/10

設施服務

6.4/10

住宿環境和硬體

6.2/10

環保程度

評論

4/10 不太好

Adetunji

不喜歡:整潔度、員工素質和住宿環境和硬體
One of the staff knocked once and doesn’t wait for response before he opens the door. I was so shocked
於 2024 年 4 月住了 2 晚
manager 於 2024年4月26日回覆
thanks

2/10 很糟糕

Marsha

於 2024 年 4 月住了 3 晚
Dannielle Rediresponse Specialist 於 2024年4月20日回覆
Hello Marsha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MARION IN and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 不太好

Mike

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Main lobby always locked had to ring bell wait about 10 minutes to someone let you inn to get ice from only one ice machine. Offer 24 hour free coffee but was inconvenience to have to wait for someone to unlock main lobby everytime. My Deluxe King room showed in pictures long tub and in shower that you could fully soak in it it was half that size towles were stain and light brownish color. Asked for Housekeep to change beeding left forvabout two hours and bedding wss never changed and never gave me hand towels either.
於 2024 年 4 月住了 2 晚
Gabrielle RediResponse Specialist 於 2024年4月15日回覆
Dear Mike,Thank you for your review following your stay at Red Roof Inn Marion, IN. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You stated that the stained towels, the size of the shower and the other listed issues hindered your stay.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

6/10 一般般

Kimberly

家庭旅遊
不喜歡:整潔度和設施服務
Towels and bed linens stained and old. Note in office stating you will be charged for for stained towels but they were already stained.
於 2024 年 4 月住了 2 晚
Sashauna RediResponse Specialist 於 2024年4月11日回覆
Dear Kimberly,Thank you for taking the time to tell us about your stay at the RED ROOF INN MARION IN. We appreciate your 3/5 score. However, it's truly disheartening to see you highlight that the towels and bed linens were already stained when you entered the room. We are very sorry for your experience. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 有夠讚

Rafael

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good place
manager 於 2024年4月6日回覆
thanks

6/10 一般般

James

不喜歡:整潔度、員工素質和住宿環境和硬體
It was cheap
於 2024 年 4 月住了 1 晚
Xao RediResponse Specialist 於 2024年4月12日回覆
Thank you for sharing your feedback with us, James. The team at the Red Roof Inn Marion, IN was pleased to know that you were fond of our affordability. We also appreciated your 3/5 score following your stay.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

4/10 不太好

KEVIN

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
LOOSE TRIM IN BATHROOM. POSSIBLY MOLD OR MILDEW. ENTRY DOOR INSIDE LOWER LOOKED LIKE MOLD OR MILDEW. INSIDE CORNERS OF ROOM BASE TRIM LOOKED UNCLEAN. NO VENT FAN IN BATHROOM/SHOWER AREA.
於 2024 年 3 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2024年3月25日回覆
Dear Kevin, Thank you for taking the time to tell us about your experience at the RED ROOF INN MARION IN. I am sorry that your experience was less than ideal due to the uncleanliness and the other issues mentioned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 一般般

Tabatha

團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Not a bad place to stay at all, ive stayed here numerous times. Pretty fair prices as well
於 2024 年 2 月住了 1 晚
manager 於 2024年2月27日回覆
thanks

10/10 有夠讚

Robert

於 2024 年 2 月住了 1 晚
Gabrielle RediResponse Specialist 於 2024年3月22日回覆
Thank you for taking a moment to leave a review, Robert. The staff and I at the Red Roof Inn Marion, IN appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 很糟糕

Brad

不喜歡:員工素質
The rooms weren’t that bad but the checkout service was awful! I had a meeting so we asked for late check out and they were down at 10:30 am pounding on the door telling my gf and infant daughter to get the f*** out.
於 2024 年 2 月住了 1 晚
Sharma RediResponse Specialist 於 2024年2月13日回覆
Thank you, Brad, for the feedback about your recent stay at our hotel RED ROOF INN MARION IN. We are sorry to hear your stay fell short of your expectations due to the less-than-ideal encounter you mentioned regarding our front desk staff. Please accept our apologies and know that we will do our utmost best to improve in this regard as we continue to strive for excellence. Thank you again for sharing your experience with us, Brad. We hope to make a new impression and would love to see you again at one of our Red Roof locations. Sincerely, Red Roof Management

8/10 不錯哦

Brandon

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
My stay was good
於 2024 年 1 月住了 2 晚
manager 於 2024年1月28日回覆
thanks

10/10 有夠讚

Juan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Oniel Rediresponse Specialist 於 2024年1月10日回覆
Hi Juan,Thank you for taking the time to write a review of your stay at the Red Roof Inn Marion, IN. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,RedRoof Management

4/10 不太好

William

於 2024 年 1 月住了 1 晚
Toni-Ann RediResponse Specialist 於 2024年1月28日回覆
Hello William,I sincerely apologize that your stay at our Red Roof Inn Marion IN didn’t meet your expectations. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

2/10 很糟糕

Jason,Shiloh

不喜歡:員工素質
Poorly run.
於 2023 年 12 月住了 7 晚
Dannielle Rediresponse Specialist 於 2023年12月31日回覆
Dear Jason,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MARION IN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep of the property. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

2/10 很糟糕

Lynn

不喜歡:員工素質和設施服務
The front desk staff pounded on my door 10 times at 10:55 and yelled it was time to check out. The shower head stopped putting out water after 2 mins and then spewed black gunk on me. I had to lay down on the tub to finish my shower. When i told the front desk man, he yelled"What did you do?" Twice. When i went to check out at 11, he was nowhere to be found and i waited 10 mins to check out. Then i had to ask for a receipt after he checked me out and turned to go into the back. I will say that the bed was comfortble
於 2023 年 12 月住了 1 晚
manager 於 2023年12月21日回覆
thanks

8/10 不錯哦

joseph

情侶出遊
於 2023 年 12 月住了 1 晚
manager 於 2023年12月15日回覆
thanks

2/10 很糟糕

Kamyron

商務旅客
喜歡:整潔度
不喜歡:員工素質和設施服務
Waited outside for minutes trying to check in, only hotel I could get, door was locked and owners were asleep and came out in their pajamas. Didn’t speak English. I asked if I could stay a couple hours past check out until my cab could arrive to take me to my work(I’m a conductor) and I had to pay an extra 80$ for two hours, given they had plenty and plenty and plenty of rooms. That morning I was going to get the “advertised breakfast” only to be greeted with a locked door, no breakfast but a vending machine and the staff asking “can I help you” while keeping the entrance halfway shut
於 2023 年 12 月住了 1 晚
Recordo Rediresponse Specialist 於 2023年12月6日回覆
Dear Kamyron,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Marion, IN. It's saddening to hear that you had such a poor check-in. I'm sorry to hear that you weren't able to get a late check out nor have breakfast. Unfortunately, we no longer serve breakfast at this location but we do have a few eateries in the area that you can utilize on your next visit. Red Roof apologize for any in convenience caused.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Red Roof Management

8/10 不錯哦

Apolinal

於 2023 年 11 月住了 4 晚
Tianna RediResponse Specialist 於 2023年11月21日回覆
Hello Apolinal,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Marion, IN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 一般般

Myrna

團體旅遊
Gospel Overnight
It was ok, beds were comfortable. They are doing some renovations and updating. Could here the people in the room next door until after midnight. Was ok for the price.
於 2023 年 11 月住了 1 晚
Gabrielle RediResponse Specialist 於 2023年11月13日回覆
Dear Myrna,Thank you for your review following your stay at Red Roof Inn Marion, IN. I am happy that our comfortable bed, reasonable prices and the other highlights pleased you. However, you stated that the noise from the other room was less than ideal. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 很糟糕

Sarah

親子旅遊
不喜歡:員工素質
Rude
於 2023 年 11 月住了 1 晚
Tianna RediResponse Specialist 於 2023年11月12日回覆
Dear Sarah,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Marion, IN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the hospitality of our staff, prompting your 1/5 score. We will take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Tianna Red Roof Management RediResponse Specialist

10/10 有夠讚

James

喜歡:整潔度、員工素質和住宿環境和硬體
Peaceful
於 2023 年 11 月住了 1 晚
manager 於 2023年11月8日回覆
thanks

6/10 一般般

Gary

商務旅客
喜歡:員工素質
不喜歡:整潔度
Party next door
於 2023 年 10 月住了 2 晚
manager 於 2023年10月23日回覆
thanks

6/10 一般般

Manfred

商務旅客
Place was quiet and decently clean. No major complaints. Was pretty much what I expected from a Read Roof Inn.
於 2023 年 9 月住了 2 晚
manager 於 2023年10月23日回覆
thanks

2/10 很糟糕

Heather

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Got into the room, turned the AC on and the filth that was on the fins was disgusting. The smell coming out of the AC was gross. Smelled like rotten smoke. The ceiling tile above the closet was completely destroyed. Bathroom was so tiny. Hair on the floor behind the toilet . Just very gross.
於 2023 年 9 月住了 1 晚
manager 於 2023年9月10日回覆
thanks

4/10 不太好

Peter

不喜歡:員工素質和住宿環境和硬體
Nobody was available for almost 10 minutes upon my arrival at the property to check me into my room. Oh, beyond this, the hotel took every chance possible to save money, including given used and dirty key card holders that had been used by a previous guest.
於 2023 年 9 月住了 1 晚
Toni-Ann RediResponse Specialist 於 2023年9月5日回覆
Hello Peter, The feedback provided in your review is much appreciated. I am sorry to hear the issue you described regarding a lengthy check in due to no one being available at check in and used/dirty key holders. I really appreciate you bringing this to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Very truly yours, Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 一般般

GARY

不喜歡:住宿環境和硬體
於 2023 年 8 月住了 2 晚
manager 於 2023年9月10日回覆
thanks

6/10 一般般

Deanna

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
The price we were quoted was not the price we were charged. The man doesnt speak English well enough so no way to really dispute it. We will not be staying there again.
於 2023 年 8 月住了 2 晚
manager 於 2023年8月14日回覆
we take 50 dollar deposite it given willbe given back when check out you will get it back three bussiness day after check out

2/10 很糟糕

Jimmie

情侶出遊
不喜歡:員工素質和住宿環境和硬體
Fridge was full left over food and dirty.bed every time you moved banged real loud.
於 2023 年 8 月住了 2 晚
Linton Rediresponse Specialist 於 2023年8月9日回覆
Dear Jimmie,Thank you for telling us about your recent visit at the Red Roof Inn Marion, IN. We are sorry you had a less than ideal experience due to the uncleanliness of the fridge mentioned and the noise from your bed. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRediresponse Specialist

8/10 不錯哦

David

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Tianna RediResponse Specialist 於 2023年7月28日回覆
Hello David,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Marion, IN appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It would be a pleasure to hear about what went well throughout your visit and where we can improve on our services, so in the future please consider adding comments to your survey. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

2/10 很糟糕

Sherisha

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
manager 於 2023年7月25日回覆
thanks

4/10 不太好

Frederick

不喜歡:整潔度、員工素質和住宿環境和硬體
Bathroom was dirty. Edges around room were dirty. The gentleman at the front desk was nice and friendly, but I couldn’t understand anything he said.
於 2023 年 7 月住了 1 晚
Xao RediResponse Specialist 於 2023年7月11日回覆
Hi Frederick,Our team at the Red Roof Inn Marion, IN would like to thank you for sharing your feedback with us. We were pleased to know that you liked our nice and friendly staff at front desk. However, you stated that you could not understand the aforementioned staff member and that the dirty bathroom hindered your experience. Please accept our apologies for this. Thank you once more for your feedback. It would be our pleasure to host you again in the future.Regards,XaoRediResponse Specialist

2/10 很糟糕

Jeni

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
manager 於 2023年7月9日回覆
thanks

8/10 不錯哦

Ronald

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
於 2023 年 6 月住了 2 晚
Kerry-Lee RediResponse Specialist 於 2023年6月27日回覆
Dear Ronald, We at the RED ROOF INN MARION IN truly appreciate your scoring of 8/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

10/10 有夠讚

Alejandro

於 2023 年 6 月住了 3 晚
Tianna RediResponse Specialist 於 2023年7月17日回覆
Hello Alejandro,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Marion, IN appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

2/10 很糟糕

Terrance

商務旅客, 家庭旅遊
不喜歡:整潔度和員工素質
Sheets were too brown and towels
於 2023 年 6 月住了 2 晚
manager 於 2023年6月16日回覆
thanks

2/10 很糟糕

Deborah

情侶出遊, 寵物同遊
不喜歡:整潔度、員工素質和住宿環境和硬體
They came in the room when asked not to after we went out turned the ac off and are pet was in there and it was 92 out my pet was bad off and had to see vet the place was so dirty i had to clean it
於 2023 年 6 月住了 4 晚
Gabrielle RediResponse Specialist 於 2023年6月7日回覆
Thank you for taking a moment to leave a review, Deborah. Myself and the staff at the Red Roof Inn Marion, IN were disappointed to see your 1/5 score following your stay. You stated that the uncleanliness described and the other concerns hindered your experience. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle RediResponse Specialist

10/10 有夠讚

Sikiu

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 2 晚
manager 於 2023年6月4日回覆
thanks

2/10 很糟糕

Devon

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad customer service
We didn't stay because of a mishap. They then told us that they would be charging us anyway. I told him if he tried to charge my card I would dispute the charge and then sue them because we didn't stay.
於 2023 年 5 月住了 2 晚
manager 於 2023年5月30日回覆
thanks

6/10 一般般

Kim

喜歡:員工素質
不喜歡:整潔度
於 2023 年 5 月住了 2 晚
Gabrielle RediResponse Specialist 於 2023年5月30日回覆
Thank you for taking a moment to leave a review, Kim. Myself and the staff at the Red Roof Inn Marion, IN appreciate your 3/5 score following your stay. We aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Gabrielle RediResponse Specialist

4/10 不太好

Brian

家庭旅遊
不喜歡:員工素質和住宿環境和硬體
.
於 2023 年 5 月住了 3 晚
manager 於 2023年5月27日回覆
thanks

10/10 有夠讚

Sikiu

於 2023 年 5 月住了 2 晚
Dannielle Rediresponse Specialist 於 2023年6月11日回覆
Hello Sikiu, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MARION IN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

2/10 很糟糕

Shawn

團體旅遊
不喜歡:整潔度和員工素質
於 2023 年 5 月住了 1 晚
Gabrielle RediResponse Specialist 於 2023年5月16日回覆
Thank you for taking a moment to leave a review, Shawn. Myself and the staff at the Red Roof Inn Marion, IN were disappointed to see your 2/10 score following your stay. In order to understand what prompted your 2/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, GabrielleRediResponse Specialist

4/10 不太好

Anji

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Unfortunately couldn’t find anything to like. Would never go again . Not at all up to Redroof standards
於 2023 年 5 月住了 1 晚
Manager 於 2023年5月7日回覆
thanks

6/10 一般般

Ronald

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
Not so good.
Initially, said did not have room due to credit card declined. Gap under entry door. Another customer had motorcycle problems & working on through 1 night - very noisy & disrupted sleep.
於 2023 年 4 月住了 2 晚
Manager 於 2023年5月1日回覆
thanks

2/10 很糟糕

Taehoon

於 2023 年 4 月住了 1 晚
Gabrielle RediResponse Specialist 於 2023年5月16日回覆
Thank you for taking a moment to leave a review, Taehoon. Myself and the staff at the Red Roof Inn Marion, IN were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, GabrielleRediResponse Specialist

10/10 有夠讚

crystal

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 3 晚
Manager 於 2023年4月17日回覆
thanks

2/10 很糟糕

Erin

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My room was dirty and disgusting. Hair all over the pillows. There was people screaming and fighting all night next to my room. The guy running the counter can barely speak English. Overall was a terrible experience.
於 2023 年 4 月住了 1 晚
Manager 於 2023年4月14日回覆
sorry

2/10 很糟糕

Kenya

於 2023 年 4 月住了 1 晚
Manager 於 2023年5月1日回覆
thanks

10/10 有夠讚

crystal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice for the price
Great staff beds comfy.
於 2023 年 3 月住了 1 晚
PRAFULBHAI 於 2023年4月1日回覆
thanks

6/10 一般般

Steven,Lafayette

不喜歡:員工素質和設施服務
Just so-so
於 2023 年 3 月住了 1 晚
Manager 於 2023年3月26日回覆
Thank you, we would try our best to improve our services.