室外游泳池,提供泳池遮陽傘和日光浴躺椅

馬尼拉貝爾蒙特飯店的評分

4 out of 5
馬尼拉貝爾蒙特飯店
Newport Boulevard, Newport City, Pasay

評論

8.6

有夠讚

10 分,有夠讚;1091 則評論中有 600 則" "
8 分,不錯哦;1091 則評論中有 300 則" "
6 分,一般般;1091 則評論中有 108 則" "
4 分,不太好;1091 則評論中有 45 則" "
2 分,很糟糕;1091 則評論中有 38 則" "

8.8/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 5 晚
Camille Caracuel Duty Manager 於 2023年12月14日回覆
Dear Guest,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager

8/10 不錯哦

Erik

於 2023 年 11 月住了 1 晚
Camille Caracuel 於 2023年11月22日回覆
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille CaracuelDuty Manager

8/10 不錯哦

John

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient location
Convenient location, shops nearby, walkway to airport terminal 3.
於 2023 年 7 月住了 3 晚
Tine 於 2023年8月29日回覆
Dear Mr. John, Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciated.We are looking forward to welcoming you back. Regards,Christine VirtudazoGuest Relations Manager

10/10 有夠讚

Chit Yung Dickson

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Near Airport T3
Overall condition is not bad. Near Airport is very convenient.
於 2023 年 2 月住了 1 晚
Rona 於 2023年2月20日回覆
Dear Mr. Chit Yung Dickson,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review.I am delighted to learn that you have experienced a pleasant stay with us and rest assured we will do our best to keep up with the current level of service and facilities.Your comment is very much appreciated and I will definitely relay to all our associates.I will look forward to personally welcome you on your next stay.Best regards,Rona Mae UlayeDuty Manager

10/10 有夠讚

john

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Would definitely stay there again
於 2024 年 5 月住了 6 晚
Cams Ramos 於 2024年5月22日回覆
Dear Mr. John,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 有夠讚

Gerry

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Accessible to terminal 3 .around 10 minutes walk.
於 2024 年 5 月住了 5 晚
Yvette 於 2024年5月22日回覆
Dear Mr. Gerry,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Kind Regards,Yvette CruzDuty Manager

10/10 有夠讚

Jennyvee

家庭旅遊
The hospitality of the staff from the moment we checked in was appreciated. We only stayed for one night because e had a flight the next day but next time we go home to the Philippines, we will definitely book a longer stay at Belmont!
於 2024 年 5 月住了 1 晚
Camille Caracuel 於 2024年5月20日回覆
Dear Ms. Jennyvee,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give exceptional service. We look forward to welcoming you back. Best Regards,Camille CaracuelDuty Manager

6/10 一般般

Gabrielle

商務旅客
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The 10th floor reeked of sewage including in the room. It was a very strong odor. The shower didn’t drain properly, flooding the bathroom. The lighting is poor, especially in the bathroom. It is an easy walk to the runway bridge to terminal 3. Good options in the hotel are limited. During dinner they set up a DJ in the cafe which was unsettling during a meal.
於 2024 年 5 月住了 1 晚
Camille Caracuel 於 2024年5月20日回覆
Dear Ms. Gabrielle,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I appreciate you letting us know your experience from your recent stay. Our guest satisfaction is always a number one priority for us. We do take feedbacks such as this very seriously and aim to have you notice visible improvements upon your return. Your comments have been discussed at length with the responsible team to ensure the hotel maintains its high standards.I honestly hope that this experience will not hinder you from returning to our hotel in the future. I do hope you will allow us another opportunity to put our best foot forward, provide you with the kind of service we are known for and create a truly memorable experience for you and your family. Looking forward to seeing you again.Kind regards,Camille CaracuelDuty Manager

4/10 不太好

Jeffrey

商務旅客, 團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Schizophrenic Service! Check in team were great! The rooftop pool-towel-bar staff could not even spell service, hospitality or care let alone deliver it. Rude, unhelpful and really crappy food with ultra slow delivery. Room service food was good.
於 2024 年 5 月住了 1 晚
Yvette 於 2024年5月22日回覆
Dear Mr. Jeffrey,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.As for the concern mentioned, we normally pride ourselves with the services that we provide but in this case; we have fallen short of your expectations. We sincerely apologize and we will ensure to look into this to prevent it from happening again.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Yvette CruzDuty Manager

6/10 一般般

Maria Arlene

不喜歡:住宿環境和硬體
Expensive for the quality of the place and the service.
於 2024 年 5 月住了 1 晚
Yvette 於 2024年5月22日回覆
Dear Ms. Maria Arlene,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

8/10 不錯哦

RELETTE

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel has very convenient location, close to naia terminal 3 where you can also find a lot of dining options. Hotel staff are very respectful to all guests and one staff called us to make sure we got all what we need and we’re comfortable during our first 2 days. The only thing I was not pleased was during our last 3-4 days stay when I asked one of the housekeeper for a new clean set of cups/tbs as I need to drink my coffee while doing my computer work, she came with only cups and said that it’s the only thing allowed not the spoon or saucer so we have to wash our spoon/cups for reuse despite paying for our daily hotel stay. We stayed there for 5 days.
於 2024 年 5 月住了 4 晚
Cams Ramos 於 2024年5月17日回覆
Dear Ms. Relette,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Cams RamosDuty Manager

10/10 有夠讚

Richard

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love the location, walk to airport in 5 mins, very clean and great service.
於 2024 年 5 月住了 3 晚
Cams Ramos 於 2024年5月17日回覆
Dear Mr. Richard,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 有夠讚

Kenneth,Colorado Springs

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Concierge - Dominic was exceptional and helpful during my short stay.
於 2024 年 5 月住了 1 晚
Camille Caracuel 於 2024年5月18日回覆
Dear Mr. Kenneth,Warmest greetings from the Belmont Hotel Manila! Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. Your feedback on staff friendliness, good and clean amenities, easy communication and smooth check-in procedure is greatly appreciated. It only reaffirms that our commitment to genuine service and care of our guests have always been our top priority.I will personally communicate your positive feedback to my colleagues, as this continues to confirm that the team has delivered the outstanding service that the Belmont Hotel Manila commits to achieve. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you and your loved ones again in the near future. Meanwhile, stay safe and God bless. Sincerely yours,Camille CaracuelDuty Manager

10/10 有夠讚

SATURNINA

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2024 年 5 月住了 2 晚
Yvette 於 2024年5月18日回覆
Dear Ms. Saturnina,Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you and your loved ones again in the near future. Meanwhile, stay safe and God bless.Kind Regards,Yvette CruzDuty Manager

10/10 有夠讚

dinal

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Walking distance to the airport
於 2024 年 3 月住了 2 晚
Camille Caracuel 於 2024年5月14日回覆
Dear Guest,Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you again in the near future. Regards,Camille CaracuelDuty Manager

6/10 一般般

Augustine

於 2024 年 4 月住了 2 晚
Camille Caracuel 於 2024年5月14日回覆
Dear Guest,Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you again in the near future. Regards,Camille CaracuelDuty Manager

10/10 有夠讚

JEANNE,astoria

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convent location, friendly and accommodating staff. Clean rooms with nice view. Accessible to airport.
於 2024 年 5 月住了 1 晚
Yvette 於 2024年5月11日回覆
Dear Ms. Jeanne,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

10/10 有夠讚

Ella Mara

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommended
於 2024 年 5 月住了 1 晚
Yvette 於 2024年5月11日回覆
Dear Ms. Mara,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

10/10 有夠讚

April

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great stay! Wonderful customer service. Breakfast recommended!
於 2024 年 5 月住了 1 晚
Yvette 於 2024年5月11日回覆
Dear Ms. April,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

4/10 不太好

Alfredo

情侶出遊, 商務旅客
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The shower curtain was stained yellow and smells really bad. The outlets for charging are all so loose and the chargers keep falling off. You can hear everything outside the room and it can get loud with doors opening and closing through the night. The location is great and close to casinos and dining options at New Port Mall if you’re into that. Probably perfect for just a 1 night stay prior to departure.
於 2024 年 5 月住了 1 晚
Camille Perez 於 2024年5月9日回覆
Dear Mr. Alfredo,Thank you for choosing Belmont Hotel Manila. Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. Rest assured that your comments will be passed on to the concerned Department Head to further improve our services. Should you need further assistance, please let me know. With kind regards, Camille PerezDuty Manager

10/10 有夠讚

Grace Agnes,Bartlett

家庭旅遊
Very good hotel to stay in manila I’ll recommend this hotel to all my friends
於 2024 年 5 月住了 2 晚
Camille Perez 於 2024年5月9日回覆
Dear Mr. Daniel,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille PerezDuty Manager

8/10 不錯哦

MASAYUKI

喜歡:整潔度和員工素質
チェックイン時、並ぶ所がまちまちで、後から並んだ人が先にチェックインしてしまい、少しむかついた。
於 2024 年 5 月住了 3 晚
Cams Ramos 於 2024年5月8日回覆
Dear Mr. Masayuki,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your positive rating means a lot to us and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Sincerely,Cams RamosDuty Manager

10/10 有夠讚

EIREEN

喜歡:整潔度、員工素質和住宿環境和硬體
The area has all the convenience it offers to its visitors.
於 2024 年 5 月住了 1 晚
Cams Ramos 於 2024年5月8日回覆
Dear Mr. Eireen,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 有夠讚

Jeffrey Daniel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Camille Perez 於 2024年5月9日回覆
Dear Mr. Daniel,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager

10/10 有夠讚

John Santos,San Jose

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like the Belmont Cafe food are made to perfection. And employees are outstanding courteous very welcoming and always smile.
於 2024 年 4 月住了 12 晚
Cams Ramos 於 2024年5月8日回覆
Dear Mr. Santos,Warmest greetings from the Belmont Hotel Manila! Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. Your great feedback towards us is greatly appreciated. It only reaffirms that our commitment to genuine service and care of our guests have always been our top priority.I will personally communicate your positive feedback to my colleagues, as this continues to confirm that the team has delivered the outstanding service that the Belmont Hotel Manila commits to achieve. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you and your loved ones again in the near future. Meanwhile, stay safe and God bless.Sincerely yours,Cams RamosDuty Manager

10/10 有夠讚

Iacopo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel
於 2024 年 5 月住了 1 晚
Cams Ramos 於 2024年5月8日回覆
Dear Mr. Iacopo,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 不錯哦

Lanie

團體旅遊
Very clean , staff are super friendly and helpful. The only thing is the bathroom is so tight or too small .
於 2024 年 5 月住了 1 晚
Cams Ramos 於 2024年5月7日回覆
Dear Ms. Lanie,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 不錯哦

Gary

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good airport hotel w good service. Walkable to terminal 3 and we are seniors..
於 2024 年 5 月住了 1 晚
Cams Ramos 於 2024年5月7日回覆
Dear Mr. Gary,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 有夠讚

jesus

喜歡:整潔度、員工素質和住宿環境和硬體
Very good place
於 2024 年 4 月住了 1 晚
Cams Ramos 於 2024年5月6日回覆
Dear Mr. Jesus,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 有夠讚

Maricar

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Cams Ramos 於 2024年5月7日回覆
Dear Ms. Maricar,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 有夠讚

Reuben Gershom Jr,MARKHAM

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Can walk to and from airport terminal 3.
於 2024 年 4 月住了 1 晚
Cams Ramos 於 2024年5月6日回覆
Dear Mr. Reuben, Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 有夠讚

Steven

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Service was perfect. Your concierge was very good. In the way they put themselves out to help find where I needed to go and how I to get there and organising me a Grab.
於 2024 年 5 月住了 1 晚
Cams Ramos 於 2024年5月6日回覆
Dear Mr. Steven, Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 不錯哦

Yuichiro

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
NAIA T3、Newport World Resortへのアクセスがよく、治安も問題ない。設備も小ぶりながら清潔で使いやすい。部屋は小さめで、建物内側の部屋の場合はカーテンを開けると吹き抜けを挟んだ向かいの部屋から丸見えとなってしまうので、カーテンを開けられないのがイマイチ。
於 2024 年 5 月住了 1 晚
Cams Ramos 於 2024年5月6日回覆
Dear Mr. Yuichiro,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your positive rating means a lot to us and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Sincerely,Cams RamosDuty Manager

10/10 有夠讚

Selwyn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A modern, spacious and well-equipped room was not what I expected. Shower was excellent, and the air con was powerful. Perfect for an overnight transit.
於 2024 年 5 月住了 1 晚
Cams Ramos 於 2024年5月6日回覆
Dear Mr. Selwyn, Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 有夠讚

Ving,covina

於 2024 年 4 月住了 1 晚
Yvette 於 2024年5月22日回覆
Dear Valued Guest,Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you and your loved ones again in the near future. Meanwhile, stay safe and God bless.Kind Regards,Yvette CruzDuty Manager

10/10 有夠讚

erfel ian

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Walkable to T3
於 2024 年 4 月住了 1 晚
Camille Caracuel 於 2024年5月1日回覆
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille CaracuelDuty Manager

8/10 不錯哦

Kojima

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Camille Caracuel 於 2024年5月3日回覆
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Regards,Camille CaracuelDuty Manager

10/10 有夠讚

Nick,Gilbert

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was great. They helped us get our luggage through the walk way to terminal 3. We just gave the person helping and the security a tip. It was well worth it.
於 2024 年 4 月住了 1 晚
Camille Caracuel 於 2024年5月18日回覆
Dear Guest,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager

8/10 不錯哦

Dirk Jan,voorburg

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Vooral de ligging is perfect! Lopend, via een brug over de weg, ( met lift) naar terminal 3 NAIA
於 2024 年 4 月住了 1 晚
Cams Ramos 於 2024年5月4日回覆
Dear Mr. Dirk Jan,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

2/10 很糟糕

Ivy

於 2024 年 4 月住了 1 晚
Yvette 於 2024年5月22日回覆
Dear Ms. Ivy,Warmest Greetings from Belmont Hotel Manila.Thank you for taking the time to share your experience with us through this review following your recent stay. On behalf of the whole team, please accept my most sincere apologies for the inconvenience caused. We do take feedback such as this very seriously and aim to notice a visible improvement.You can contact me directly to share more details on this. I look forward to the opportunity of personally welcoming you back to Belmont Hotel Manila in the near future and provide you with the excellent service you deserve.With kind regards,Yvette CruzDuty Manager

10/10 有夠讚

Lundon,Pacifica

於 2024 年 4 月住了 1 晚
Camille Caracuel 於 2024年5月20日回覆
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Regards,Camille CaracuelDuty Manager

10/10 有夠讚

Eloisa

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good customer service. Close to the airport terminal.
於 2024 年 2 月住了 1 晚
Camille Caracuel 於 2024年4月27日回覆
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Regards,Camille CaracuelDuty Manager

6/10 一般般

Yee Fatt,Singapore

商務旅客
喜歡:員工素質和設施服務
The water pressure is quite low The room got mouldy smell The nearby amenities are sufficient and walking distance The staff politeness can be better The only best thing is the location is superb, near to T3
於 2024 年 4 月住了 2 晚
Camille Caracuel 於 2024年4月27日回覆
Dear Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regardsCamille CaracuelDuty Manager

6/10 一般般

David

喜歡:整潔度、員工素質和住宿環境和硬體
Check in process was lengthy especially for a room that was prepaid. Because the process took so long there was a long line and wait. Noticed multiple people cutting bypass the waiting line to get immediate help increasing the wait time
於 2024 年 4 月住了 1 晚
Camille Caracuel 於 2024年4月25日回覆
Dear Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Camille CaracuelDuty Manager

10/10 有夠讚

Jane Kristine

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
於 2024 年 4 月住了 1 晚
Camille Caracuel 於 2024年5月18日回覆
Dear Guest,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager

10/10 有夠讚

Astrid

喜歡:整潔度、員工素質和住宿環境和硬體
one of the best customer service
於 2024 年 4 月住了 1 晚
Camille Caracuel 於 2024年4月24日回覆
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille PerezDuty Manager

8/10 不錯哦

Kojima

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Camille Caracuel 於 2024年4月25日回覆
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille CaracuelDuty Manager

10/10 有夠讚

Alden

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent location for travelling! Chic and reasonable prices!
於 2024 年 4 月住了 1 晚
Jade Alfonso 於 2024年4月23日回覆
Dear Mr Alden,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

8/10 不錯哦

Ian

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, clean, safe and very helpful staff.
於 2024 年 4 月住了 1 晚
Jade Alfonso 於 2024年4月23日回覆
Dear Mr Ian,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 有夠讚

Marie Christine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are friendly. Hotel is clean. Location is very near the airport.
於 2024 年 4 月住了 2 晚
Jade Alfonso 於 2024年4月23日回覆
Dear Ms Christine,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager