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曼徹斯特機場溫德姆速 8 飯店的評分

2 out of 5
曼徹斯特機場溫德姆速 8 飯店
2301 Brown Avenue, I-293 Ex 2 Brown Ave Arpt Ex, Manchester, NH

評論

6.6
10 分，有夠讚；1000 則評論中有 190 則" "
8 分，不錯哦；1000 則評論中有 291 則" "
6 分，一般般；1000 則評論中有 244 則" "
4 分，不太好；1000 則評論中有 127 則" "
2 分，很糟糕；1000 則評論中有 148 則" "

6.8/10

整潔度

7.4/10

員工素質

6.0/10

設施服務

6.4/10

住宿環境和硬體

6.2/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
很舒適的住宿環境！交通便利！
於 2019 年 4 月住了 1 晚
jess 於 2019年5月6日回覆
thank you for your review. we hope you come back and stay with us again soon

2/10 很糟糕

Andy Junior

I was cancel a appointment and I didn’t receive my money back
於 2024 年 4 月住了 1 晚
jess 於 2024年4月29日回覆
This has been refunded. you need to contact expedia for the refund because it was a prepaid reservation

2/10 很糟糕

Rachael

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They rented me an unprepared mold infested room and harassed my guest saying my service dog was not allowed there after i signed the affidavit allowing him to be. Then they basically chased me out by stalking in front of my room.
於 2024 年 4 月住了 1 晚
jess 於 2024年4月19日回覆
This entire review is a lie. This guest came in saying her dog was a service dog when he is in fact not a service dog but an emotional support dog which we do not allow so the guest lied about her animal being a support dog. Then we found out it was not even her dog but her guests dog. Also no one chased her out or stalked in front of her room this is also a lie. The room she was in was also not mold infested, she was checked into a room where the maintenance guy was working before she came in and his cart was left in the room and was moved right away she was also offered to move rooms and did not want to. This gues has been placed on our do not rent list because of all this.

6/10 一般般

John

情侶出遊
Refund takes over a week place is dirty bread east is a joke
於 2024 年 4 月住了 3 晚
jess 於 2024年4月9日回覆
Thank you for staying with us, we appreciate the feedback. It does take 3-5 business days to get your deposit back which means you cant include weekends and holidays so yes sometimes it does take a week. and also not sure what you mean by bread east is a joke?

8/10 不錯哦

Deb

於 2024 年 3 月住了 1 晚
jess 於 2024年4月1日回覆
Thank you for staying with us, we appreciate the feedback

6/10 一般般

martin

商務旅客
喜歡：整潔度和客房舒適度
Breakfast never open on time Meal very cheap
於 2024 年 1 月住了 3 晚
jess 於 2024年1月29日回覆
Thank you for staying with us, we appreciate the feedback

2/10 很糟糕

Quraish

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst Wyndham property
The worst Wyndham property. The front desk staff was pleasant. However the concepts of cleanliness and hygiene were notably totally absent. The room was not cleaned a single time in 4 night stay. The hallways neither and the accumulation of dirt and debris would be suitable for a microbiology class. Walls, elevators, rooms, ceilings and doors were a tribute to the sign that stayed construction was in progress of which I saw zero evidence. The construction advice I would offer would be towards a property destruction and rebuilt which would be more apt. Wyndham should evaluate this and all their properties and perhaps maybe take a lesson on hospitality and how to run a hotel let alone a hotel chain.
於 2024 年 1 月住了 4 晚
jess 於 2024年1月29日回覆
thank you for staying with us, we appreciate the feedback. We do apologize for any inconvenience this may have caused. I will be speaking to housekeeping about this. Also the construction is on hold at the moment which is why you didnt see any.

2/10 很糟糕

shellie

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unkept, dirty and gross… and staff didn’t seem to care. Unknown white and yellow stuff on the bedding, smelled of old cigarettes and pets, pillows where a bags of chunked up foam not an actual pillow, all sorts of unknown substances on the bench, bathroom was soiled with mildew and hair in the drain. Places was banged up all over and not just I’m an old building stuff but zero up keep and maintenance stuff. (Left immediately with a refusal to refund “our policy” and immediately locked my “security deposit” credit card because they seemed sketchy!)
於 2024 年 1 月住了 1 晚
jess 於 2024年1月22日回覆
Thank you for your feedback. We are actually under renovations at the moment, if you were unhappy with your room all you had to do was go down and tell the front desk, we would have been more than happy to move your room.

6/10 一般般

Tiffany M

團體旅遊
When we first arrived they put my friend in a room with a bed that had stains all over the sheets. After we were switched to a different floor and it was a little better.
於 2024 年 1 月住了 1 晚
jess 於 2024年1月18日回覆
Thank you for staying with us, we appreciate the feedback

6/10 一般般

Leah

喜歡：設施服務
不喜歡：員工素質和住宿環境和硬體
Clean enough but just a very run down place. Lots of people “living” there, staff didn’t care about anything. I wouldn’t stay again.
於 2024 年 1 月住了 4 晚
jess 於 2024年1月22日回覆
Thank you for staying with us, we appreciate the feedback. Staff does care about what is going on, at the moment we are very short staffed and have a few people who are still learning and training.

10/10 有夠讚

Roy

喜歡：整潔度和員工素質
Nice
於 2023 年 12 月住了 2 晚
jess 於 2024年1月15日回覆
Thank you for staying with us, we appreciate the feedback

8/10 不錯哦

marc

親子旅遊
喜歡：整潔度和員工素質
於 2023 年 12 月住了 1 晚
jess 於 2024年1月15日回覆
Thank you for staying with us, we appreciate the feedback

6/10 一般般

Lucia

於 2023 年 12 月住了 1 晚
jess 於 2024年1月15日回覆
Thank you for staying with us, we appreciate the feedback

10/10 有夠讚

Brian

於 2024 年 1 月住了 2 晚
jess 於 2024年1月15日回覆
Thank you for staying with us, we appreciate the feedback

8/10 不錯哦

Howard

Reasonable
Good for a night at airport
於 2023 年 12 月住了 1 晚
jess 於 2024年1月7日回覆
Thank you for staying with us, we appreciate the feedback

10/10 有夠讚

Brian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚
jess 於 2024年1月7日回覆
Thank you for staying with us, we appreciate the feedback

4/10 不太好

Brian

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Barely there 7 hrs…
Room 203…when originally tried to check in…front desk had a sign be back in 15 minutes…go to room, light switch didn’t work then AC unit didn’t work…multiple items not plugged in through the room. There was a stain on the comforter…when checked out were people sleeping in their truck in the parking lot.
於 2023 年 12 月住了 1 晚
jess 於 2024年1月5日回覆
Thank you for staying with us, we appreciate the feedback and will be looking into these issues. We do apologize for any inconvenience this may have caused

2/10 很糟糕

Ersin

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Terrible Otel Stay Away
Every spot in this place smell terrible Blankets, towels, carpet, sheet terrible dirty . Breakfast disgusting.
於 2023 年 12 月住了 1 晚
jess 於 2024年1月5日回覆
Thank you for staying with us, we appreciate the feedback and will be looking into these issues with housekeeping

2/10 很糟糕

Jon

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst service ever
於 2023 年 12 月住了 1 晚
jess 於 2024年1月5日回覆
Thank you for staying with us, we appreciate the feedback

6/10 一般般

charles

於 2023 年 10 月住了 1 晚
jess 於 2023年12月18日回覆
Thank you for staying with us, we appreciate the feedback

6/10 一般般

Fred

於 2023 年 12 月住了 2 晚
jess 於 2023年12月18日回覆
Thank you for staying with us, we appreciate the feedback

6/10 一般般

Artem

喜歡：整潔度、員工素質和住宿環境和硬體
JESS 於 2024年2月7日回覆
Thank you for staying with us, we appreciate the feedback

10/10 有夠讚

Mike

jess 於 2024年1月17日回覆
Thank you for staying with us, we appreciate the feedback.

10/10 有夠讚

Mike

jess 於 2024年1月17日回覆
Thank you for staying with us, we appreciate the feedback

8/10 不錯哦

Derrick，Jacksonville

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
jess 於 2023年12月18日回覆
Thank you for staying with us, we appreciate the feedback

10/10 有夠讚

Meghan

於 2023 年 12 月住了 2 晚
jess 於 2023年12月18日回覆
Thank you for staying with us, we appreciate the feedback

10/10 有夠讚

Gasim

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2023 年 12 月住了 1 晚
jess 於 2023年12月5日回覆
Thank you for staying with us, we appreciate the feedback

10/10 有夠讚

Damon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place
於 2023 年 12 月住了 1 晚
jess 於 2023年12月5日回覆
Thank you for staying with us, we appreciate the feedback

2/10 很糟糕

Elpidio

商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Beds were really uncomfortable never seen a blanketade out of some type of foam like material had to use two bed sheets to cover myself to sleep bathroom was full of hair in shower walls looked like never been wiped out
於 2023 年 11 月住了 1 晚
jess 於 2023年12月5日回覆
Thank you for staying with us, we appreciate the feedback and will be looking into these issues and do apologize for any inconvenience.

2/10 很糟糕

Joseph

不喜歡：整潔度、員工素質和住宿環境和硬體
Expedia said there are five king bed rooms available and at check-in person at the desk said that there were none and that they were all under renovation. After I said double beds wouldn't work and waited a while he said he would look and then I said I would take whatever came up next. I gave my ID and my card and was handed the key and the room had a king bed in it which was a surprise but not a positive surprise because I had already resigned to the fact that I was in an uncomfortable place with the way the whole transaction had begun. While waiting for the itinerary to come through, I was part of a three person phone call apparently on FaceTime or something giving my personal information. I didn't sleep more than 2 and 1/2 hours all night and I spent the morning out of the room
於 2023 年 11 月住了 1 晚
jess 於 2023年12月5日回覆
Thank you for staying with us, we appreciate the feedback. As far as the check in we do have a couple new front desk people who are still learning which is probably why they had an issue and called a supervisor or manager which is exactly what they are supposed to do. We do apologize if that made you uncomfortable.

8/10 不錯哦

Steven

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Easy route to the airport
於 2023 年 11 月住了 1 晚
jess 於 2023年11月28日回覆
Thank you for staying with us, we appreciate the feedback

6/10 一般般

Gloribelle

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Si es para resolver esta bien. Porque están remodelando las había raciones pero la que me tocó la ducha está muy sucia. El area del desayuno el microonda sucio y está con moho.
於 2023 年 11 月住了 6 晚
jess 於 2023年11月28日回覆
Thank you for staying with us, we appreciate the feedback

10/10 有夠讚

Denys

情侶出遊, 商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
Not bad. New and renovated rooms.
於 2023 年 11 月住了 1 晚
jess 於 2023年11月28日回覆
Thank you for staying with us, we appreciate the feedback

6/10 一般般

Kevin

親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Our stay at this location was average. The room had a large stain on carpet, and there was hair still in the bottom of the shower. I can over look that, but the broken shower door I can not overlook. The housekeeping didn’t seem that great in this facility. My wife went to give my 3 year old a shower. When she went to close the shower door it came off the track. My wife is short, but good thing she was able to hold the door up while I came in to put it back on the track. Whenever you try to close the shower door it came off the track every time so we were not able to close the shower door. Upon inspection of the wheel at the top the wheel was broke half way around the wheel. I did report this to the person at the front desk and she put it in the maintenance log so I will give them credit for that. The hotel is in a pretty good location. The signage is not great as I drove right by because it’s up on the hill behind other businesses. Other than that it is pretty close to the Mall and many places to eat and get gas. The staff was very friendly at this facility. The one person at the front went out of her way to find me an iron and ironing board so we could iron my wife’s graduation gown. The amenities are not great in this facility. The rooms do not have an iron or a hair dryer in the rooms. You have to as the front desk for those of you need them as they don’t have enough for all the rooms. I was lucky to get an iron so we were very thankful for the front desk person.
於 2023 年 11 月住了 2 晚
jess 於 2023年11月27日回覆
Thank you for staying with us, we appreciate the feedback and will be looking into these issues. We do apologize for any inconvenience.

4/10 不太好

Michelle

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
jess 於 2023年11月24日回覆
Thank you for staying with us, we appreciate the feedback

10/10 有夠讚

Diane

不喜歡：整潔度和住宿環境和硬體
The person at the front desk was rude and unprofessional.
於 2023 年 11 月住了 1 晚
jess 於 2023年11月24日回覆
Thank you for your feedback. The front desk person was not rude, you refused to pay the deposit which everyone has to pay. The front desk girl was just doing her job and following the hotel policy.

2/10 很糟糕

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Don't stay here
Unfortunately I had to pay close to $200 to stay here for a graduation. This hotel hasnt not been updated or cared for. 1. Bed cover sheets had stains and a cigarette burn. 2. Mattress was old and uncomfortable 3. Chair was old and had stains 4. Noticeable cracks in the furniture 5. Slow service
於 2023 年 11 月住了 1 晚
jess 於 2023年11月20日回覆
Thank you for staying with us, we appreciate the feedback and will be speaking to housekeeping about these issues. We do apologize for any inconvenience this may have caused.

10/10 有夠讚

Jacques

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Worth the Price!!! Satisfy!!!
於 2023 年 11 月住了 1 晚
jess 於 2023年11月20日回覆
Thank you for staying with us, we appreciate the feedback

2/10 很糟糕

eric

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
jess 於 2023年11月20日回覆
Thank you for staying with us, we appreciate the feedback

4/10 不太好

George

喜歡：員工素質
於 2023 年 11 月住了 1 晚
jess 於 2023年11月17日回覆
Thank you for staying with us, we appreciate the feedback

8/10 不錯哦

Margaret

於 2023 年 11 月住了 1 晚
jess 於 2023年12月5日回覆
Thank you for staying with us, we appreciate the feedback

2/10 很糟糕

John

This place is disgusting, rated 6/10 should be be 2/10. The whole 3rd floor wreaked of marijuana and the smell of it in my room was more intense. Changed rooms to the first floor, room smelled musty do I opened the window. Ant traps on the floor although I didn’t see any ants. Googled how to prevent bringing bed bugs home with you from a hotel.
於 2023 年 11 月住了 1 晚
jess 於 2023年11月14日回覆
Thank you for staying with us, we appreciate the feedback and will be speaking to housekeeping about these issues.

10/10 有夠讚

Janet

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Decent place to sat.
I checked in late and was quickly greeted by staff, they were friendly and processed my check in fine. The young lady gave me little instruction, little conversation at all. Didn’t tell me what she was charging on my card, didn’t tell me where the elevator was. A little frustrating but as a frequent traveler, ive seen worse! Clean, comfortable no frills accommodations.
於 2023 年 11 月住了 1 晚
jess 於 2023年11月14日回覆
Thank you for staying with us, we appreciate the feedback

10/10 有夠讚

thomas

喜歡：整潔度、員工素質和住宿環境和硬體
The room was clean and quiet.
於 2023 年 11 月住了 1 晚
jess 於 2023年11月6日回覆
Thank you for staying with us, we appreciate the feedback

10/10 有夠讚

Waroak

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I stayed with my mom and daughter and it was great. The breakfasts were good, and open a lot longer than usual. Most of the other guests are workers. I felt safe with my family. The staff were awesome and friendly.
於 2023 年 10 月住了 4 晚
jess 於 2023年11月3日回覆
Thank you for staying with us, we appreciate the feedback and hope to see you again soon

4/10 不太好

Thomas，HOOKSETT

情侶出遊, 寵物同遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
If they only cleaned the place it wouldn't be so bad. The rooms were dirty, with stains on everything. The halways and elevater were also filthy.
於 2023 年 10 月住了 7 晚
jess 於 2023年11月3日回覆
Thank you for staying with us, we appreciate the feedback and will be speaking to housekeeping about these issues

8/10 不錯哦

robert

於 2023 年 10 月住了 1 晚
jess 於 2023年11月20日回覆
Thank you for staying with us, we appreciate the feedback

10/10 有夠讚

Ayanna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚
jess 於 2023年10月31日回覆
Thank you for staying with us, we appreciate the feedback

8/10 不錯哦

CASSITI

於 2023 年 10 月住了 3 晚
jess 於 2023年11月17日回覆
Thank you for staying with us, we appreciate the feedback

2/10 很糟糕

Tammy

不喜歡：整潔度、員工素質和住宿環境和硬體
The room was disgusting. The shower doors were broken, Blood and hair on the sheets. Simply gross.
於 2023 年 10 月住了 1 晚
jess 於 2023年10月30日回覆
Thank you for staying with us, we appreciate the feedback and will be speaking to housekeeping about these issues. We do apologize for the issues you had.