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馬杜賴遺產飯店的評分

4.5 out of 5
馬杜賴遺產飯店
11-Melakkal Main Road, Madurai, Tamil Nadu

評論

8.6

有夠讚

10 分，有夠讚；220 則評論中有 124 則" "
8 分，不錯哦；220 則評論中有 58 則" "
6 分，一般般；220 則評論中有 19 則" "
4 分，不太好；220 則評論中有 10 則" "
2 分，很糟糕；220 則評論中有 9 則" "

8.8/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Indra

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Well preserved slice of Madurai history. Chic and cheerful. It’s difficult to find peaceful places like this. The staff went above and beyond.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Zvi

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stylish Lovely swimming pool Great breakfast Peaceful
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Ravindra

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Saurav

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Ravindra

於 2023 年 12 月住了 1 晚

6/10 一般般

Veeravanallur

家庭旅遊
喜歡：員工素質
We expected at least a 3 star facility. This fell far short. The room was the smallest of the group. The bathroom lacked proper drainage. Shower water ran all over. The toilet sink had water stains. The cushion had coffee stains not cared for. The bathroom did not have storage space or place for toilet roll. The place needs a lot of make over. It is over priced for the value it offers. The saving grace is the nice open yards, banyon trees and the courteous dining room staff.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Renee

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 3 晚

8/10 不錯哦

selvin

商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
relaxed
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Elamaran，Charlotte

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Mahalaxmi

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Kumara

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Fantastic stay and friendly staff. Best in Madurai, though expensive worth the price and stay. This is my 2nd visit and will be back.
於 2023 年 9 月住了 4 晚

4/10 不太好

Laura

喜歡：員工素質和設施服務
不喜歡：整潔度
I was a bit a disappointed to be honest. I wasn’t expecting the toilet and shower to be positioned outside the room, so when you need to go to the toilet or shower you are harassed by mosquitos!!! I didn’t think it was super clean, the dining room chair covers were white but visibly dirty and looked stained. The blinds in my room were not easy to operate to get natural sunlight inside. However the staff were very lovely. I would not go back, I don’t think the place deserves 5 stars. I’d give it 3 or 4 at most.
於 2023 年 9 月住了 3 晚

6/10 一般般

Vipul，Santa Clara

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
I was highly disappointed in the service we received for the price and class of property. The staff was junior and felt untrained. The restaurant staff especially was not good as almost everything seemed chaotic and unorganized. We had to ask multiple times for small things and everything was significantly delayed. It looks like they optimize for buffet and not prepared for ala carte but buffet food is mediocre at best. Room service was also not top-notch. There were several instances where simple things like tea arrived in 90 minutes. I was quite disappointed that they closed the pool at 7 p.m. It looks like a beautiful pool but we came back around 7 pm every day after sightseeing and could not use the pool. Overall a beautiful resort poorly run and managed.
於 2023 年 8 月住了 3 晚

8/10 不錯哦

ARUNA

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Ila

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
lovely and comfortable
Spacious and peaceful rooms, good temperature control, fantastic pool, excellent breakfast.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Narayanan，Gaithersburg

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed staying at the property
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Stanley

喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful resort
於 2023 年 8 月住了 1 晚

10/10 有夠讚

rajesh

於 2023 年 7 月住了 3 晚

10/10 有夠讚

venkatesh

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 4 晚

10/10 有夠讚

Sreepati

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 1 晚

4/10 不太好

Thomas

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Murdock

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A little too large to enjoy.
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Eswara，Greenville

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall Hotel stay was good. One area of implement is Wifi network. Called the front desk couple of times and had wifi access problem for our room. Other rooms were good where my friends stayed
於 2023 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 1 晚

10/10 有夠讚

ARUN

於 2023 年 1 月住了 1 晚

6/10 一般般

Pankaj

商務旅客
喜歡：整潔度和設施服務
不喜歡：住宿環境和硬體
The staff was very good, helpful and obliging especially the dining hall staff but the amenities were bare minimum
於 2022 年 7 月住了 3 晚

10/10 有夠讚

Sabyasachi

於 2022 年 6 月住了 2 晚

6/10 一般般

Chandra Bindu

團體旅遊, 家庭旅遊
喜歡：員工素質
This place is beautiful. Staff is great. They genuinely take care of the guests. Villa's however do not have privacy. 4 villas are located in one huge house with outside common space. During our stay we had large group staying beside us and they made such noise that we could sleep every night until 1am. Complaining to the reception didn’t really help as they kept saying they are celebrities and they can’t do much. Bathrooms are run down.. shower buttons are leaky. Villa flooring is bad, that the tiles make sound everytime somebody walks. At night they can be disturbing.
於 2022 年 6 月住了 3 晚

10/10 有夠讚

Vikram，Mukilteo

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I booked this property as an anniversary gift for relatives and they were very impressed with the architecture, the well appointed room and good care provided by the staff. Will highly recommend.
於 2022 年 3 月住了 2 晚

8/10 不錯哦

AGITHA

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Calm atmosphere lots of space nice staff
於 2021 年 9 月住了 3 晚

10/10 有夠讚

Vignesh

於 2021 年 9 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：員工素質
Excellent staff and hospitality. Property could use an upgrade since most of the infrastructure seems very old and dusty. Cleaning could be better. The food is very average.
於 2021 年 3 月住了 1 晚

8/10 不錯哦

Parthasarathy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Heritage stay
The food quality needs improvement. Not upto the mark. Stay , Room and overall ambience of the location etc are superb. Quite greenery .
於 2020 年 12 月住了 1 晚

10/10 有夠讚

Ziyath

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Out of india
It was very nice , I felt like I was out of india
於 2020 年 10 月住了 2 晚
Mani. P 於 2020年11月5日回覆
Dear Guest, Thanks for rating us well and it is truly encouraging. We are delighted that you had a great stay with us. We will strive to maintain the same standards. Look forward to your visit again. With Regards, Mani. P Heritage Team

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff helpful. Liked their daily entertainment activities. Bed was a little too hard for me. Ambience good
於 2020 年 2 月住了 1 晚
Mani. P 於 2020年2月22日回覆
Dear Guest, Thank you very much for your encouraging review, we are constantly striving to keep up to it and it is a great encouragement. Looking forward to your visit again. With Regards, Mani. P Heritage Team

8/10 不錯哦

Aditya

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I have a issue here , I had booked option of pay at the Hotel . The hotel has taken the payment of my card 48 hours before arrival which is not at all acceptable . I wanted to pay by cash with my associates in equal half and not reflect in my card . Pls explain and do what you can to resolve my agony
於 2020 年 2 月住了 1 晚
Mani.P 於 2020年2月10日回覆
Dear Aditya, Greetings from Heritage Madurai!!! We thank you for choosing to stay with us. While we regret the inconvenience caused to you during your stay with us, we truly appreciate your time in giving us your feedback. As per Expedia booking policy, we have taken the amount through credit card .If you need any clarification ,please check with Expedia team they will assist you regarding this. Warm regards Mani.P

10/10 有夠讚

Narayan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 3 晚
Mani 於 2020年1月31日回覆
Dear Mr.Narayan, Thanks for rating us well and it is truly encouraging. We are delighted that you had a great stay with us. We will strive to maintain the same standards. Look forward to your visit again. With Regards, Mani. P Heritage Team

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was very peaceful and beautiful resort hotel surrounded by nature. We had a relaxing and much needed respite. Thank you
於 2020 年 1 月住了 1 晚
Mani. P 於 2020年1月23日回覆
Dear Guest, Thanks for your feedback and rating. We are very delighted that you had a memorable stay with us. Your rating has motivated us and will pass it on to our team. Look forward to your visit again. With Regards, Mani. P Heritage Team

10/10 有夠讚

Smadar

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is great. Pacilities and service great but location is not good and you need to take a cab each time you go out. The area where the hotel is very poor and there is nothing near by.
於 2020 年 1 月住了 1 晚
Mani. P 於 2020年1月22日回覆
Dear Guest, Thank you for your feedback. Appreciate that you shared the experience which you were not satisfied with us, we will ensure that necessary corrective action will be done. Please do stay with us again and we ensure that you will have a good stay. With Regards, Mani. P Heritage Team

8/10 不錯哦

Smadar

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel is fabulous. Very unique in India's view and condition. Rooms are extremely huge, service is beyond my expectations. Unfortunate they don't have anything to offer for vegan people, not even some kind of milk like soy or almond. I expect a place like this to be a bit more environmental and healthy but other than this it was awesome.
於 2020 年 1 月住了 1 晚
Mani. P 於 2020年1月18日回覆
Dear Guest, Thank you very much for your encouraging review, we are constantly striving to keep up to it and it is a great encouragement. Looking forward to your visit again. With Regards, Mani. P Heritage Team

8/10 不錯哦

Arati

於 2019 年 12 月住了 1 晚

10/10 有夠讚

Carin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
En fantastisk upplevelse för barnens förstaupplevelse av Indien! Lyx för oss andra!
於 2019 年 10 月住了 4 晚
Mani 於 2019年10月28日回覆
Dear Carin, Thanks for rating us well and it is truly encouraging. We are delighted that you had a great stay with us. We will strive to maintain the same standards. Look forward to your visit again. With Regards, Mani. P Heritage Team

10/10 有夠讚

Sudharsan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
Mani. P 於 2019年10月14日回覆
Dear Mr.Sudharsan, Thanks for rating us well and it is truly encouraging. We are delighted that you had a great stay with us. We will strive to maintain the same standards. Look forward to your visit again. With Regards, Mani. P Heritage Team

8/10 不錯哦

Theresa，Oympia wa, USA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed the stay, staff very helpful, courteous, pleasant, especially Ganeshan did our room was excellant. I also like to mention one of the front reception staff, whose name I can not remember, he was extremly helpful and knowledgeable helped us cancel our flights, spoke a a fluent english. Only thing I did not like the place was the mosquitoes, they made a field day of my husband.
於 2019 年 9 月住了 3 晚
Mani. P 於 2019年11月21日回覆
Dear Theresa, Greetings from Heritage Madurai!!! We thank you for choosing to stay with us. While we regret the inconvenience caused to you during your stay with us, we truly appreciate your time in giving us your feedback. As a premium resort we constantly endeavor to keep up the standards for our guest’s facilities and services and also to exceed the expectations of our valued guests in all possible ways. We have taken it up well with the concerned department and will do the necessary correction. Look forward to your visit for a better experience. Warm regards Mani. P Heritage Team

10/10 有夠讚

Sambasivam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Mani. P 於 2019年9月26日回覆
Dear Mr.Sambasivam, Thanks for your feedback and rating. We are very delighted that you had a memorable stay with us. Your rating has motivated us and will pass it on to our team. Look forward to your visit again. With Regards, Mani. P Heritage Team

10/10 有夠讚

Rayyan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Feel like my home
Nice place to stay for business and leisure both
於 2019 年 9 月住了 1 晚
Mani. P 於 2019年9月23日回覆
Dear Mr.Rayyan, Greetings from Heritage Madurai!!! We thank you for choosing to stay with us. We hope you had a pleasant stay with us and you were able to experience and enjoy the resort and its facilities. As a premium resort we constantly endeavor to keep up the standards for our guest’s facilities and services and also to exceed the expectations of our valued guests in all possible ways. Once again we thank you for your support and look forward to your visit. Warm regards Mani. P Heritage Team

10/10 有夠讚

Narayan Kumar

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A great place to stay in Madurai
Our stay was excellent. On the first night the A/C in our room failed and the hotel responded instantly, and as soon as they figured that it could be fixed quickly, they upgraded us to a better room. If our room was great this one was even better! The hotel is very tastefully built and maintained very well. It is an oasis of good taste and sylvan surroundings in the middle of Madurai. The staff are very welcoming and friendly. The restaurant is excellent. They are also very eco friendly. We appreciate their supplying clean water in glass bottles instead of the usual commercial plastic bottles of water. The only negative point was that there is a party hall in the campus and sometimes there is plenty of noise arising from there. Disturbs the otherwise tranquil atmosphere.
於 2019 年 8 月住了 1 晚
Mani. P 於 2019年9月9日回覆
Dear Mr.Narayan Kumar , Greetings from Heritage Madurai!!! We thank you for choosing to stay with us. We hope you had a pleasant stay with us and you were able to experience and enjoy the resort and its facilities. As a premium resort we constantly endeavor to keep up the standards for our guest’s facilities and services and also to exceed the expectations of our valued guests in all possible ways. Once again we thank you for your support and look forward to your visit. Warm regards Mani. P Heritage Team

8/10 不錯哦

真實旅客

喜歡：整潔度和住宿環境和硬體
Hotel bonito y tranquilo, pero nada más
La villa era enorme, pero no había AC en el baño, solo un ventilador y hacía un calor insoportable. Además no podías abrir nada a partir de las 4 por los mosquitos. Solo un restaurante no muy bueno y ninguna zona más donde poder tomar algo fuera. La zona de la piscina privada no tenía ni siquiera una silla donde sentarse. El servicio dejaba mucho que desear: lento y desorganizado
於 2019 年 8 月住了 2 晚
Mani. P 於 2019年10月4日回覆
Dear Guest, Greetings from Heritage Madurai!!! We thank you for choosing to stay with us. While we regret the inconvenience caused to you during your stay with us, we truly appreciate your time in giving us your feedback. As a premium resort we constantly endeavor to keep up the standards for our guest’s facilities and services and also to exceed the expectations of our valued guests in all possible ways. We have taken it up well with the concerned department and will do the necessary correction. Look forward to your visit for a better experience. Warm regards Mani. P Heritage Team

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 2 晚
Mani. P 於 2019年8月7日回覆
Dear Guest, Thanks for your feedback and rating. We are very delighted that you had a memorable stay with us. Your rating has motivated us and will pass it on to our team. Look forward to your visit again. With Regards, Mani. P Heritage Team

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very relaxing, good location in town, very attentitive service that speaks English well.
於 2019 年 7 月住了 1 晚
Mani. P 於 2019年7月17日回覆
Dear Guest, Thanks for your feedback and rating. We are very delighted that you had a memorable stay with us and we were able to make your occasion even more special. Your rating has motivated us and will pass it on to our team. Look forward to your visit again. With Regards, Mani. P Heritage Team