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史托森伯格飯店的評分

3.5 out of 5
史托森伯格飯店
Gil Puyat Ave corner Andres Soriano St, Clark Freeport Zone, Mabalacat City, Pampanga

評論

5.8
10 分，有夠讚；70 則評論中有 7 則" "
8 分，不錯哦；70 則評論中有 14 則" "
6 分，一般般；70 則評論中有 23 則" "
4 分，不太好；70 則評論中有 15 則" "
2 分，很糟糕；70 則評論中有 11 則" "

5.8/10

整潔度

6.2/10

員工素質

5.0/10

設施服務

5.4/10

住宿環境和硬體

6.8/10

環保程度

評論

6/10 一般般

LG

不喜歡：員工素質和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常棒,下次有機會再來

8/10 不錯哦

Dorian，Oakland

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very quiet area. The hotel was clean and simple. Didn't check out the casino.

6/10 一般般

真實旅客

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Buffet staff lacking
Hotel staff friendly, but a breakfast buffet staff lady was very rude and seemed somewhat lazy. When requested a refill of drink item, lady seemed bothered. Because of poor behavior, we won’t return. Many other hotels in area.
於 2022 年 10 月住了 2 晚

2/10 很糟糕

Paul

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Jae Gyun

於 2022 年 10 月住了 4 晚
Hotel Stotsenberg 於 2022年10月23日回覆
Thank you for staying with us. Hope to see you again soon.

6/10 一般般

Julius，Baguio city

家庭旅遊
喜歡：員工素質
Old and spooky
於 2019 年 4 月住了 1 晚

8/10 不錯哦

Hannah

喜歡：整潔度、員工素質和客房舒適度
The good thing we liked about our stay is the convenience of the location. However, there were some cons about this hotel: -the hotel was a bit old, and so were the amenities -the receptionists were a bit clueless, asking one another on what to do next -the service during breakfast was TERRIBLE. We had to wait for an hour and a half for 2 plates of food. And there were only 3 tables of people then, with 3 people each. 2 groups eventually left without waiting for their order However, the place was clean, the parking lot was huge, and the staff were friendly and entertained my toddler while waiting for our food.
於 2019 年 3 月住了 1 晚

8/10 不錯哦

jae jin

喜歡：員工素質和客房舒適度
호텔예약에 불편
개별건으로 방3개씩 2건을 예약하였는데 선결제는 부킹이 되었지만 현지결제건은 예약이 되어있지 않더군요. 2건예약에 방은 각3개 였습니다.
於 2019 年 4 月住了 3 晚

4/10 不太好

NAPOLEON

不喜歡：員工素質和住宿環境和硬體
We’re not coming back.
The staff on check in was a big disappointment. The breakfast the following morning was so late in delivery. The response to our efforts to follow up was unbelievable. We went to the front desk and was told, they are a different department. A different team.
於 2019 年 3 月住了 1 晚

8/10 不錯哦

Priscilla margareth

喜歡：整潔度、員工素質和客房舒適度
於 2019 年 3 月住了 1 晚

8/10 不錯哦

michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyed our stay
Nice hotel with ammenities for the whole family like swimming pool, billiards, gym and basketball. Good location
於 2019 年 3 月住了 1 晚

4/10 不太好

真實旅客

於 2019 年 2 月住了 3 晚

4/10 不太好

Mark

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Better hotels are available.
The hotel is dated and in need of renovating. The pool was nice. The breakfast buffet was not free and the selection was very limited. Not recommended.
於 2019 年 2 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff wouldn't let us check in a measly 15 minutes prior to our scheduled check in time. When I asked why they said they were "preparing the room". Our room had bugs in it, there were no hand towels, the shower curtain had mold on it, and there was no shampoo, conditioner, soap etc. I'm not sure what they were "preparing" because the room was disgusting.
於 2019 年 2 月住了 1 晚

4/10 不太好

Karen

不喜歡：整潔度、員工素質和住宿環境和硬體
No coffee, shampoo and soap are almost empty in its container. Toilet flush is broken, bathroom is stained. Towels are too old and stained too!
於 2019 年 2 月住了 1 晚

6/10 一般般

真實旅客

不喜歡：整潔度、設施服務和住宿環境和硬體
Stained bathroom floors, stained floor towels, towels are old. Damaged Bathroom flush. Amenities are too far. Service request is not always available (housekeeping, plumbing).
於 2019 年 2 月住了 1 晚

6/10 一般般

Steven

喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
Good hotel but run down. For the price, it was okay. The best aspect was the service. All staff members where very kind and helpful.
於 2019 年 2 月住了 1 晚

4/10 不太好

真實旅客

情侶出遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Nothing spectacular about the facilities, still needs to clean up more specially the bathroom and needs some update.. Staffs are very friendly and very courteous.
於 2019 年 1 月住了 1 晚

6/10 一般般

真實旅客

Redelijk hotel
Goed voor een paar dagen verblijft. Zeer dichtbij het vliegveld
於 2018 年 12 月住了 2 晚

6/10 一般般

Vanessa，Los Angeles

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Hotel staff had amazing customer service. The lobby, pool, and gym were nice, but the rooms were lacking comfort. The room was very spacious, but it lacked comfort. The bed sheets were old and dirty. When we pulled the comforter down, there was a bug crawling on the bed. The water pressure of the shower was low. The toilet didn’t flush well. The drain to the winked kept clogging up. They only gave us two towels when they knew there’d be 3 of us. This hotel has a ton of potential, the rooms just need to be cleaned up better and updated a little more...
於 2018 年 11 月住了 2 晚

10/10 有夠讚

Beth，LA

喜歡：整潔度、住宿環境和硬體和客房舒適度
The hotel location is quite and the room is nice. Quick travel to the airport.
於 2018 年 9 月住了 1 晚

4/10 不太好

Arnold，Hawaii

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bathroom was flithy and the hotel is in disrepair. What a pity considering the property is huge and it is located inside Clark Freeport Zone.
於 2018 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
親切なスタッフばかりです
スタッフの皆さんがとても親切でした。 部屋も清潔でした。 屋外のプールには短いスライダーがあり、子供はかなりたのしんでいました。中庭も整備されていて夕方散歩を楽しみました。空港まで200ペソで送迎をしてくれたので、朝早いフライトでしたが、安心でした。
於 2018 年 7 月住了 1 晚

4/10 不太好

Zhonglan

喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
This hotel is too old and the pictures and information online aren't true,those pictures must take 20 years ago.
於 2018 年 6 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Nice Hotel!
As per my sister, the place is quite, clean and very close to the place of the church and reception that she attended. She told me that she want to come back. The breakfast serve was good.
於 2018 年 6 月住了 1 晚

8/10 不錯哦

Melanie

喜歡：整潔度和員工素質
Okay bt can be improve
It was okay.though the hotel could help a bit of updating.the hotel looks old and not well maintain though clean
於 2018 年 5 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度
Check in was a bit toxic. Had to wait about half an hour before the room was ready! Ordering room service is not available 24 hrs (up to 10 pm only)!
於 2018 年 4 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Affordable and within the vicinity of my business visit
於 2018 年 3 月住了 1 晚

2/10 很糟糕

Joe，Benicia, CA

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Customer service is terrible! They don’t seem to connect to their customers!
於 2018 年 1 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
There were worms in the room. We had to resort to stepping on them to kill them. Staying in a room with worms is gross.
於 2018 年 1 月住了 2 晚

8/10 不錯哦

박형수，필리핀수빅

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
굿

6/10 一般般

kitt，Philippines

喜歡：整潔度
不喜歡：住宿環境和硬體
Food at hotel lounge was very disappointing
We ordered a caesar salad and gave us a salad that was unfresh and the lettuce was almost near to expiry. And they replaced it with what we thought was a brand new "fresh batch", but after we have consumed almost half of it, we saw that some of the "unfresh batch" were still present at the bottom of the bowl.
於 2017 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和客房舒適度
不喜歡：員工素質和住宿環境和硬體
customer service was very bad. We booked a 1 night stay via online, when we are about to check in by 2 pm, the management can't provide us the room immediately, we have to wait until past 4 pm. they provide us with different alibis for the delay and one of the manager is unprofessional, lacks interpersonal skills, and unable to work under pressure.
於 2017 年 12 月住了 1 晚

6/10 一般般

Steven

喜歡：整潔度
frank opinion
basic furnishing. This place is quite isolated from commercial area. Food choice is limited at the restaurant. Place not well maintain other than the lobby area.
於 2017 年 11 月住了 3 晚

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overpriced for that area - very run-down...
Very run-down, very low level of service. While not expensive, still over-priced compared to other similar properties in that area.
於 2017 年 10 月住了 1 晚

6/10 一般般

Jojo，Las Piñas City. M. Manila

不喜歡：員工素質
The place is near to restaurants and parade ground
No available staff to guide us to our room. The room smells musty upon entering, it takes time before the old smell vanished.
於 2017 年 10 月住了 1 晚

6/10 一般般

Markus，Batangas

喜歡：員工素質
Average hotel near Clark Int'l Speedway
Hotel location is good as it is very near Clark International Speedway, where our car race was held. Parking space is wide and safe. However, hotel itself is old and outdated that my friends and I started scaring ourselves as if zombies will come out from the corridors. Also, there are just very limited food choices for breakfast.
於 2017 年 10 月住了 1 晚

4/10 不太好

jennyf66，Makati City, Philippines

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Not as nice
Buffet breakfast was limited to hotdogs and corned beef. There was a live cockroach crawling on top of the hotdogs. The waiter just brought back the hotdog platter in the kitchen and it was never replaced. The waitet was not even apologetic. It seems to be a usual situation to them. I'll never come back to this hotel
於 2017 年 10 月住了 1 晚

6/10 一般般

Che，Phils

不喜歡：整潔度
Pool
Kids enjoyed the pool. Near Clark speedway. Hotel is quite old and needs refurbishment. We didn't get the chance to enjoy buffet breakfast because of low occupancy.
於 2017 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 9 月住了 1 晚

2/10 很糟糕

Howard

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Paid for upgrade , then checked out
The bedroom was old with musky smell , tiny TV , hardly any furniture as the wardrobe was just a bar across a small wall recess without coat hangers , no safety deposit box , creaky bed and the bathroom probably had not been renovated for decades as the floor and wall tiles were cracked . I ask to change rooms and had to pay PHP 2000+ a night. The new bedroom was large , still old but had wardrobe space . I had to ask for replacement kettle as current one broken. The shower had broken piece at the tap end squirting water in all directions, manager offered to fix but by then I decided to check out the next morning to find another hotel . Not only the room was poor , NO CASINO , I asked where the bar was on arrival , I followed instructions but it was closed. After drink and lunch elsewhere I returned to relax by pool and get a beer , no pool staff for towel as mentioned by reception. Just as I was about to leave pool I found staff and requested a beer , unfortunately they get it from sports bar but it's closed until 6.00 In the evening about 10.15 I decided to go to the sports bar and have a beer and do some iPad work , informed the bar closed at 10.00. Never saw another customer in my time there , in the morning I bought a coffee whilst waiting to check out - bitter taste , a bit like my experience at the hotel and similar I did not finish it . One positive, the staff were friendly
於 2017 年 8 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：員工素質和住宿環境和硬體

6/10 一般般

BERNARD H

不喜歡：住宿環境和硬體
My stay I was comfortable, wonderful and there were no issues at all. I just noticed that the hotel is a bit old and way past its prime. It should consider upgrading to compete with other hotels within the area.

10/10 有夠讚

Roderick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Our family getaway
Great very comforting though short vacation for my family

6/10 一般般

Andrew

喜歡：整潔度
不喜歡：住宿環境和硬體
The selection of food on the menu was very limited. I wont stay there again

2/10 很糟糕

真實旅客

喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Fin hage og utearealet
Hotellet er meget gammelt, ffasiliteter likeså. Bassenget er odelagt, og ser ut som det har vært slik gabske lenge. Gratis wifi på rommer er bare skrytt, den er veldig svak og ustabil. Ubrukbsr ,er riktig sagt... Vi betalte for executive room fordi det var det eneste som vsr ledig. Men jeg tror det pga der er eneste romm som er brukbar. Ikke verdt pengene. Vi kunne få bedre valuta for pengene andte nyere hotel.

4/10 不太好

jim，fort worth

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Old building in very run down condition
Booked a queen bed, got 2 doubles pushed togtether. Hotel has 2 sections, one new build the other is part of the old airforce hospital built in the 70's probably. I was placed in the old section. The room had not been painted in years, tile floor in bath was cracking. I would not take a shower due to the dirtiness and stains in the tub. Tv was about 20 inches with limited channels, Food was ok quaility but restaurant was moved to a different room each day and meal

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
내생에 최악의 경험
한국에서 2박을 예약하고 자정에 도착했지만 예약이 안되있다고ㅠㅠ~ 나중엔 무시당하고 어의없다는 표정까지 보이면서 딸랑 한명 있던 여직원하나가 안으로 들어가 다른 남자 직원과 이것저것 회의를 해보지만 30분정도 흐른결과 여기서잘거면 계산하라고 하네요 ㅠㅠ 어쩔수 없이 예약가의 1.6배의 금액을 다시 계산하고 방으로 갔지만 허걱~ 곰팡이 냄새에 창고같은 방이 눈앞에 보이네요 화장실 세면대 물도안내려가고 17인치 모니터TV에 이상한 냄새의 에어컨까지~~ 여하튼 카지노에서 돈까지 잃고 ㅠㅠㅠ 마치 꿈을꾼것 같은 반나절이였습니다

8/10 不錯哦

ARTURO，Baybay, Leyte

喜歡：整潔度、住宿環境和硬體和客房舒適度
Good hotel
good!