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瑯勃拉邦大飯店的評分

5 out of 5
瑯勃拉邦大飯店
Ban Xiengkeo, Khet Sangkalok, Luang Prabang

評論

9.0

太棒了

10 分，有夠讚；141 則評論中有 80 則" "
8 分，不錯哦；141 則評論中有 50 則" "
6 分，一般般；141 則評論中有 7 則" "
4 分，不太好；141 則評論中有 1 則" "
2 分，很糟糕；141 則評論中有 3 則" "

9.2/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

9.6/10

環保程度

評論

8/10 不錯哦

PEI YU

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good experience
接待指引很棒 房間即可看到湄公河 View很棒
於 2019 年 9 月住了 1 晚
Wee 於 2019年9月21日回覆
Dear Pei Yu, Thank you very much for your review. We wish to welcome you again in the near future. Best regards, Wee Kositanont

10/10 有夠讚

真實旅客

於 2018 年 10 月住了 4 晚
Franck D. 於 2018年10月25日回覆
Thanks a lot for your great and positive review Franck D. General Manager

10/10 有夠讚

原生态世界，琅勃拉邦

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
湄公河河畔的宫殿酒店
住的美美的，舒服极了，人与自然融合在一起。
Franck D. General Manager 於 2018年3月11日回覆
Thank you for coming back to us with a 5 star rating

10/10 有夠讚

美景山水，琅勃拉邦

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
风景如画，王子故地
在酒店住了1天，除早餐，吃了2顿饭，就餐有点慢，服务特好。
Franck D 於 2018年2月25日回覆
Dear Sir, Thank you for your great feedback, we look forward to welcome you again at the Grand Luang Prabang. Best regards Franck D. General Manager

10/10 有夠讚

David Bernard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
chill relaxed
A truly relaxing hotel ,peacfull,beautiful location ,the food at the resturant was truley amazing ,staff were also so helpfull and tentative to any needs you may have.its a place to chill and look at the natural beauty of the mekong river with montains in the back ground. Rooms nice clean,bed was amazing , cant fault the place or the people.
於 2023 年 3 月住了 3 晚

10/10 有夠讚

raney

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Must Stay
This is by far one of the nicest place in the world to stay. It was everything you want in a stay. We just booked two more weeks
於 2023 年 2 月住了 4 晚

8/10 不錯哦

Surat

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 2 晚

10/10 有夠讚

Olivier

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I strongly recommend this hotel
Although the hotel is a little far from the center of the city, they have a good shuttle service and taxis are not expensive. Very good hotel, quiet and with a perfect service. The breakfast buffet is amazing.
於 2022 年 12 月住了 2 晚

10/10 有夠讚

Kazunobu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
定宿にしたいリゾートホテル！
街中からは離れているので徒歩では無理です。夕方からは蚊が出てきます。シャワーもホットでは無くて37度くらいかな！マイナス点はこのくらいです。スタッフは親切です。レストランの眺望は素晴らしい。料理は川魚の唐揚げ、全く臭みもなく美味しい。ご飯もコシヒカリより旨い。是非お勧め、勿論ラオスビールもうまい😋　次回も泊まります。リゾートホテルです。
於 2020 年 2 月住了 2 晚
Wee 於 2020年4月13日回覆
Dear Kazunobu, Thank you very much for your kind review. We are very glad to know that you had a great stay with us and love our ground and settings. It is true that we have the best view point of Mekong River in Luang Prabang and you can actually enjoy the Sunset Cruise right from our pier. We wish you all the best and hope to have a chance to welcome you again in the near future. Best regards, Wee Kositanont General Manager

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
Bello il posto giardini perfetti struttura meno.lontano dal centro.navetta scarsa
於 2020 年 2 月住了 4 晚
Wee 於 2020年4月13日回覆
Dear Sir/Madam, Thank you very much for your kind review. We are very glad to know that you had a great stay with us and love our ground and settings. We wish you all the best and hope to have a chance to welcome you again in the near future. Best regards, Wee Kositanont General Manager

10/10 有夠讚

javier

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente, pero requiere que su personal maneje un mejor nivel de otros lenguajes como el ingles por ejemplo
於 2020 年 1 月住了 2 晚

8/10 不錯哦

benjamin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
An oasis of peace
This hotel was a welcome relief from the noise of other hotels where we had stayed. We enjoyed our three days here, although there were lots of glitches and irritating problems along the way. We were just glad to be in a beautiful location which was quiet. The location is stunning and, whilst the breakfast was limited, the internet dropped out a few times, the service was patchy and the English speaking capability of staff is highly problematic, you'll still have a great time here. Each day the hotel organises a trip. We took the sunset cruise and was happy with it. We loved seeing the water buffalo too. To understand the hotel and avoid frustration just know that this is a very good 3 star hotel in a 5 star location. If you book with this in mind you won't be disapointed.
於 2020 年 1 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice surrounding! Staff are very welcoming :)
於 2020 年 1 月住了 3 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Preservation of its historical importance is an added bonus. The property is secluded, quite and has one of the best views on Luangprabang. Would definitely return. My only complaint is the shuttle to town and airport is not on schedule and available when needed. Had to call for a taxi service.
於 2020 年 1 月住了 2 晚

10/10 有夠讚

真實旅客

於 2020 年 1 月住了 3 晚

10/10 有夠讚

Gordon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A Grand Old Lady
What a lovely old Grand Lady. Hey, its not perfect but quaint. A fabulous location. We had breakfast, lunch and dinner here. All superb. The views above the Mekong are worth every cent. Would definitely stay again.
於 2020 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度和員工素質
於 2019 年 12 月住了 3 晚

10/10 有夠讚

Pietro

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel pour se reposer et découvrir Luang Prabang
Hotel qui essaie de garder le côté authentique du Laos. Service impeccable, attentionné, souriant et “aux petits soins”. Chambres en excellent état et très bien tenues. La terrasse avec vue sur le Mékong est un régal. Petit déjeuner complet avec un très bon équilibre entre laotien et français. Excursions très bien organisées et à un prix abordable. Situé à 15 mn du centre ville, mais navettes dans la journée gratuites ou tuk-tuk à la demande pour environ 5 € par trajet. Le parc, vaste et très bien entretenu est un havre de paix avec une vue sur le Mékong mémorable!
於 2019 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 3 晚

10/10 有夠讚

Olivier

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place in Luang Prabang
Very nice hotel. The restaurant is also good and the buffet for the breakfast is great. The staff is very kind and helpful. The hotel is a little far from downtown but a shuttle service is available until 10 pm
於 2019 年 12 月住了 4 晚
Wee 於 2019年12月28日回覆
Dear Olivier, Thank you very much for your kind review. We wish that we would have a chance to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Die Lage am Mekong ist wunderschön mit einem einmaligen Blick. Wir hatten für 5$ p.P. eine Sunset Tour auf dem Fluss Richtung downtown gebucht und hatten einen schönen, etwa 45 min. Trip. Die Zimmer sind sehr schön eingerichtet und die ganze Anlage hat ein besonderes Flair. Der Shuttledienst Richtung Innenstadt ist absolut zuverlässig und verkehrt sehr häufig, sodass man alles in Luang Prabang in Ruhe genießen kann.
於 2019 年 12 月住了 3 晚
Wee 於 2019年12月28日回覆
Dear Sir/Madam, Thank you very much for your kind review. We are vert happy to hear that you had a great stay with us. We hope that you will come back to visit us again in the near future. Best regards, Wee Kositanont Hotel Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 2 晚
Wee 於 2019年12月28日回覆
Dear Valued Guest, Thank you very much for staying with us. We appreciated your feedback. Best regards, Wee Kositanont Hotel Manager

8/10 不錯哦

真實旅客

於 2019 年 10 月住了 2 晚
Wee 於 2019年10月26日回覆
Dear Valued Customer, Thank you very much for your kind review. We very appreciated your feedback.

8/10 不錯哦

Roxanne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was great but the restaurant was a bit expensive
於 2019 年 9 月住了 4 晚
Wee 於 2019年10月5日回覆
Dear Roxanne, Thank you very much for your valued review. Please be informed that we also offer coupon 15% to all In-house guests. We wish you had a good stay here and we are looking forward to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ルアンパバーン市内から少し離れた所にあります。市内へ向かうバスが定期的に出ていて便利でした。部屋も清潔で広く、素晴らしかったです。朝食も色々揃っていて申し分なかったです。市街への車チャーター等も依頼できます。
於 2019 年 9 月住了 1 晚
Wee 於 2019年9月10日回覆
Dear Sir/Madam, Thank you very much for your kind review. We are very happy to hear that you had a good stay with us. We hope to have a chance to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

10/10 有夠讚

CATHERINE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
5 nuits à Luang Prabang
Séjour très agréable dans un très bel endroit, vue magnifique sur le Mékong, superbe couché de soleil, personnels prévenants et attentionnés, petits déjeuners copieux.
於 2019 年 8 月住了 5 晚
Wee 於 2019年8月10日回覆
Dear Catherine, Thank you very much for your review. We are very glad to learn that you had a great time with us. We hope to have a chance to welcome you again in the near future. Best Regards, Wee Kositanont Hotel Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 7 月住了 3 晚
Wee 於 2019年7月26日回覆
Dear Valued Guest, Thank you very much for your review. We are looking forward to seeing you again in the near future. Best Regards, Wee Kositanont Hotel Manager (Acting)

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質和設施服務
水道がでなかったり、電球がチカチカして 直ぐに交換は、快くしてくれました。
於 2019 年 7 月住了 5 晚
Wee 於 2019年7月26日回覆
Dear Valued Guest, Thank you very much for your review. We are taken noted and will improve our service. We wish to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager (Acting)

10/10 有夠讚

Bunleng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 3 晚
Wee 於 2019年7月16日回覆
Dear Bunleng, Thank you very much for your review. We hope to welcome you again in the near future.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
滞在を堪能した
環境が良くスタッフも親切で素晴らしいホテル。 ただシャワーのお湯の温度調整は難しくて大変だった。 WIFIの調子も悪い。 それから朝食は単調で変化がない。
於 2019 年 7 月住了 4 晚
Wee 於 2019年7月16日回覆
Dear valued customer, Thank you very much for your review. We are very happy to learn that you like our hotel and service. We are also taken note for water temperature and breakfast, and will improve on those areas very soon. Best regards, Wee Kositanont

8/10 不錯哦

Maliwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 2 晚
Wee 於 2019年7月9日回覆
Dear Khun Maliwan, Tank you very much for your review. We haope to welcome you again n the future. Best regards, Wee Kositanont Hotel Manager

10/10 有夠讚

Catherine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hotel
We had a very comfortable stay at The Grand Luang Prabang. The room was very nice, amazing views, good breakfast and lunch, shuttle service to and from the Main Street, relaxing pool, and very friendly and helpful staff.
於 2019 年 6 月住了 2 晚
Wee 於 2019年6月25日回覆
Dear Catherine, Thank you very much for your review. We are very happy to hear that you had a good stay with us. We hope to welcome you again in the future. Best regards, Wee Kositanont Hotel Manager

10/10 有夠讚

Ahmed Ali

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastisk hotell nära Mekong. Fin park o nära naturen. Trevlig personal
於 2019 年 5 月住了 4 晚
Wee 於 2019年6月11日回覆
Dear Ali, Thank you very much for your review. We are very glad that you had a great time with us. Hope to welcome you again soon Wee Kositanont Hotel Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
น่าจะมีรถ รร ฟรี พาไปตักบาตร ช่วงเช้า โดยที่ไม่ต้องเช่ารถที่อื่นค่ะ
於 2019 年 5 月住了 2 晚
WK 於 2019年5月25日回覆
Dear Valued Guest, We are well taken note and will send your suggestion to management team for our improvement in service. Best Regards, The Grand Team

10/10 有夠讚

真實旅客

於 2019 年 4 月住了 4 晚
Wee 於 2019年5月1日回覆
Dear Sir/Madam, Thank you very much for your review. Hope to welcome you again in the near future. BR, Wee Kositanont Hotel Manager

8/10 不錯哦

Frederico

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 2 晚
Wee 於 2019年4月2日回覆
Dear Frederico, Thank you very much for your review. We hope to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

10/10 有夠讚

nattawan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We spend 5 days at this resort,we had a wonderful time,the location is perfect,right on the river with amazing views from our room,specially in the early morning,just sitting outside and enjoy the river view. The staff are very friendly and the breakfast buffet is brilliant! We highly recommend this resort ,if you want to stay in the quiet part of Luang Prabang away from the main town,it only takes 5 minutes in a motorcycle tuk tuk or the free van shuttle the resort provides to the centre,when you there,there are plenty of nice restaurants and bars and excellent coffeehouses. Nattawan and Joost
於 2019 年 3 月住了 5 晚
Wee 於 2019年3月26日回覆
Dear Khun Nattawan, Thank you very much for your valuable review. We are very delighted to learn that you had a great time staying with us. We have shared your comment to all staff for their encouragement and future improvement. We wish to have a chance to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

2/10 很糟糕

JaeMo

喜歡：客房舒適度
不喜歡：員工素質和住宿環境和硬體
시내로 넘어가기가 너무힘들고 실내 레스토랑은 가격만 비싸고 맛도 별로네요 나방이 너무 많네요
於 2019 年 2 月住了 1 晚
Wee 於 2019年3月4日回覆
Dear Jaemo, Thank you very much for your comment. We are very sorry to hear that you have some difficulties during your stay, but we would like to inform you that we have provided the free shuttle all day as per hotel schedule and the food price is about average comparing to other restaurants in town as the cost of living and transportation fee in this town is quite expensive. We hope that we will have a chance to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manager

10/10 有夠讚

Phonekeo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The Grand Luang Prabang hotel
Very nice hotel in terms of service, rooms and location. Free breakfast service and quality was pretty good too. Lunch and dinner prices are a little expensive, it was cheaper to go into town to eat dinner.
於 2019 年 2 月住了 3 晚
Wee 於 2019年2月24日回覆
Dear Phonekeo, Thank you very much for taking your time to give us the review. We are very delighted to learn that you had a great stay with us. We wish to welcome you again in the near future. Sincerely yours, Wee Kositanont Hotel Manager (Acting)

10/10 有夠讚

kay thomas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We had a wonderful time at The Grand. The rooms are beautiful and the view to the river is stunning. Great breakfast, free bisycles and shuttle into town. It was nice to start the day with a swim in the pool. The staff is helpful, we really enjoyed our stay.
於 2018 年 12 月住了 5 晚
Wee 於 2019年2月24日回覆
Dear Thomas, Thank you very much for your valued comment. We are very glad to know that you had a good stay with us. We wish to have a chance to welcome you again in the future. Best regards, Wee Kositanont Hotel Manager (Acting)

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely Hotel with Great Service - Very Peaceful
A great hotel and great service. A lovely location base 4km from the town - very peaceful. Had a suite overlooking The Mekong with a lovely terrace. Would highly recommend an evening meal at the hotel if you don’t want to venture into town. Great place and one I would recommend.
於 2019 年 2 月住了 5 晚
Wee 於 2019年2月16日回覆
Dear Stephen, Thank you very much for your valued review. We are very delighted to learn that you love our ground and service. Please give us another chance to welcome you if you plan to visit Luang Prabang in the future. Best regards, Wee Kositanont Hotel Manager (Acting)

10/10 有夠讚

Akash

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The very best
The most amazing service, I fell really unwell during my stay but they were super helpful throughout.
於 2019 年 2 月住了 3 晚
Wee 於 2019年2月12日回覆
Dear Akash, Thank you very much for your review. We will keep continuing the good service and hope you get well soon. Best regards, Wee Kositanont Hotel Manager (Acting)

4/10 不太好

Travelingfamily，Bangkok, Thailand

家庭旅遊
不喜歡：員工素質
While the location on the river is beautiful, everything else about this hotel is disappointing. The customer service is horrible, the property is ageing and in need of repairs, we were charged extra for a second bed despite the reservation being for 3 people, things weren’t as discribed on the website (no water buffaloes ever roamed the grounds during our stay, the nightly boat to downtown wasn’t available when we inquired, etc). In short, we will be back to visit Luang Prabang but we will not return to this hotel.
於 2019 年 2 月住了 2 晚
Wee 於 2019年2月14日回覆
Dear Sir/Madam, Thank you very much for your valued review. We are very sorry to learn that there were some convenience during your stay. I believe there would be some miscommunication as we would not charge the extra bed if guest paid already. Please let me know if there is anything I can be at your assistance. Best Regards, Wee Kositanont Hotel Manager (Acting)

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Etwas abseits aber schön und ruhig
於 2019 年 2 月住了 3 晚
Wee 於 2019年2月6日回覆
Thank you very much for your valued comment. We wish to welcome you again in the near future. Best regards, Wee Kositanont Hotel Manger (Acting)

6/10 一般般

真實旅客

於 2019 年 1 月住了 2 晚
Wee 於 2019年1月28日回覆
Dear valued guest, Thank you very much for your review. We will continue our good works and hope to have a chance to welcome you again in the near future. Best Regards, Wee Kositanont Hotel Manager (Acting)

10/10 有夠讚

真實旅客

於 2019 年 1 月住了 4 晚
Wee 於 2019年1月27日回覆
Thank you very much for your review! Hope to welcome you again in the near future.

10/10 有夠讚

carlos augusto

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Buen servicio y un hotel para disfrutarlo
於 2019 年 1 月住了 2 晚
Wee 於 2019年1月27日回覆
Thank you very much for your good comment. Hope to see you again soon!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Flott hotel men litt utenfor byen. Transport gratis inn til byen på noen tider av døgnet. Fin rolig plass, god servic.
於 2019 年 1 月住了 3 晚
Wee 於 2019年1月27日回覆
Thank you very much for your review. We have already added the shuttle schedule to serve more time for our guest. Hope to welcome you again in the future.

8/10 不錯哦

I

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
メコン川の前に立つ静かなホテル。いかんせん中心地からは遠いので移動のスケジューリングが大変。
於 2018 年 12 月住了 4 晚
Chanthasone 於 2019年1月14日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Guillaume

喜歡：整潔度、員工素質和客房舒適度
Beautiful Hotel Exceptional Setting needs refresh
Amazing georgraohical and historical setting, rooms have a great colonial taste. Great logistics, easy to get into town with their nearby drivers. Could refresh the rooms in particular the bathrooms, not matching a 5* standing. Also the pool is big but the area a bit neglected.
於 2018 年 12 月住了 2 晚
Chanthasone 於 2019年1月14日回覆
Thanks for staying with us. We appreciate your feedback!