Staff was very attentive especially at the Eden pool. Also at Los Gallos restaurant. I like to send a shout out to the best waiter hands down from there his name is Alfonso aka (EL Abuelo) went above and beyond to take care of us.
Apolonio
於 2024 年 6 月住了 5 晚
10/10 有夠讚
Gladys
家庭旅遊
2024年6月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is pretty but really far from everything. It is such a large property with a lot of traffic through it and it looks tired. walls look dirty, scuffed, scatched etc. The staff is amazing. we were there for 3 nights and the first day we could not get chairs at the main pool. The second day we came down at 10am and something. all was reserved for their members. it was not until I through a fit because you can't really go on the beach so the pool is the only option. I gave the pool guy a $500 persos tip and he was able to get us two chairs. on the 3rd day we came down by 8am and again no chairs by the pool. I gave them $1000 pesos and the service was amazing. We had 4 chairs for our group and the two people uncharge of our chairs went out of there way to make sure we were happy. it took a tip but it made our stay enjoyable and their service great!
Gladys
於 2024 年 6 月住了 3 晚
6/10 一般般
Ashley
2024年6月13日
喜歡:整潔度和員工素質
Ashley
於 2024 年 6 月住了 5 晚
10/10 有夠讚
Quintero Arriaga
家庭旅遊
2024年6月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy buena opción si no quieres salir del hotel, la zona está aislada de la ciudad y no hay opciones de transporte.
Quintero Arriaga
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Sukhdeep
2024年6月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great experience
Sukhdeep
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Gustavo
情侶出遊
2024年6月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Hicimos reservación y nunca nos dejaron pasar al restaurante toro inclusive los buffet no tenían mucha variación de alimentos
Gustavo
於 2024 年 3 月住了 2 晚
6/10 一般般
Turnpreet
情侶出遊
2024年6月9日
喜歡:整潔度、員工素質和設施服務
We had cold water
Turnpreet
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Jennilyn
家庭旅遊, 親子旅遊
2024年6月8日
喜歡:整潔度、員工素質和住宿環境和硬體
Keep in mind transportation needs to be sorted out separate from Uber when leaving. They do not allow Uber onto the premise.
Jennilyn
於 2024 年 6 月住了 4 晚
10/10 有夠讚
Debora
團體旅遊
2024年6月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A little rock ‘n’ roll mixed with local culture, the staff was there for any thing we needed. Our Butler, Naomi, included extra special touches to help celebrate our companions 10 year wedding anniversary. Food was exceptional and the night club helped dance off what we ate.