10/10 有夠讚
Gladys
家庭旅遊
2024年6月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is pretty but really far from everything. It is such a large property with a lot of traffic through it and it looks tired. walls look dirty, scuffed, scatched etc. The staff is amazing. we were there for 3 nights and the first day we could not get chairs at the main pool. The second day we came down at 10am and something. all was reserved for their members. it was not until I through a fit because you can't really go on the beach so the pool is the only option. I gave the pool guy a $500 persos tip and he was able to get us two chairs. on the 3rd day we came down by 8am and again no chairs by the pool. I gave them $1000 pesos and the service was amazing. We had 4 chairs for our group and the two people uncharge of our chairs went out of there way to make sure we were happy. it took a tip but it made our stay enjoyable and their service great!
Gladys
於 2024 年 6 月住了 3 晚