住宿內部

汪勒套房飯店的評分

3 out of 5
汪勒套房飯店
1211 E Garvey St, Covina, CA

評論

6.8
10 分,有夠讚;1419 則評論中有 546 則" "
8 分,不錯哦;1419 則評論中有 208 則" "
6 分,一般般;1419 則評論中有 211 則" "
4 分,不太好;1419 則評論中有 170 則" "
2 分,很糟糕;1419 則評論中有 284 則" "

7.0/10

整潔度

7.4/10

員工素質

6.0/10

設施服務

6.6/10

住宿環境和硬體

7.2/10

環保程度

評論

10/10 有夠讚

Ying

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
good choice for the traveler
於 2024 年 5 月住了 1 晚
dt 於 2024年5月18日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

8/10 不錯哦

xianbo

喜歡:整潔度、員工素質和住宿環境和硬體
还不错
於 2023 年 11 月住了 1 晚
dt 於 2023年11月21日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

10/10 有夠讚

Yiyin

於 2023 年 10 月住了 1 晚
dt 於 2023年11月21日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

4/10 不太好

Leo

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
In room 209, the underwear of the previous guest was in the bathroom. When we moved to room 218, we found that the air conditioner was leaking.The balcony door also wouldn't lock and the staff didn't do anything to help and said no one would climb up
於 2023 年 8 月住了 1 晚
dt 於 2023年9月9日回覆
sorry for the inconvenience with you

10/10 有夠讚

JINJIN

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很喜欢这家酒店的房间和风格
於 2023 年 3 月住了 1 晚
dt 於 2023年3月26日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

6/10 一般般

Zhuohong

喜歡:整潔度和住宿環境和硬體
於 2023 年 3 月住了 1 晚
dt 於 2023年5月10日回覆
Thanks for staying at Vanllee hotel and suites

2/10 很糟糕

Xiaorong

不喜歡:整潔度、設施服務和住宿環境和硬體
於 2023 年 2 月住了 1 晚
dt 於 2023年3月17日回覆
Sorry for the inconvenience with you

6/10 一般般

TingTing

於 2022 年 6 月住了 2 晚
dt 於 2022年6月16日回覆
Thanks for stay at Vanllee hotel

10/10 有夠讚

Luting,Milpitas

喜歡:員工素質和住宿環境和硬體
Room very clean,but no elevator
於 2021 年 9 月住了 3 晚
Vanllee Management 於 2021年10月8日回覆
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. We look forward to seeing with you again in the future!

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The AC is super noisy! Even when it’s off, it still making a lot of noice nonstop! Avoid this hotel if you want to sleep at night !
於 2021 年 7 月住了 1 晚
Vanllee management 於 2021年7月11日回覆
We appreciate you for choosing the Vanllee hotel and suites again. We apologize that our hotel room did not meet your expectations this time. We are working on the issues you had mentioned. We hope we get a chance to wow you again.

2/10 很糟糕

Jason

不喜歡:整潔度、員工素質和住宿環境和硬體
This property is disgusting. It is filled with black mold. Do not stay here.

4/10 不太好

Joseph

情侶出遊
不喜歡:整潔度、員工素質和住宿環境和硬體
At first glance the property appears well taken care of however once you settle in, you quickly notice issues regarding cleanliness and maintenance.
於 2024 年 5 月住了 1 晚

6/10 一般般

Ricardo

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Saw pictures of the place and felt in love, arrived and it was completely different. Location was not well maintain, parking was dirt, front desk was not helpful. Hotel rooms were disgusting, minkid tooknoff his socks and started running, his feet became soo blacn from the dirt. I asked front desk to please send someone to mop, they said the next day they weere going to send someone, they never did. Floors were dirty throughout my stay
於 2024 年 3 月住了 6 晚

2/10 很糟糕

Jason

家庭旅遊, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is disgusting. It is still with black mold. Do not stay here.
於 2024 年 5 月住了 2 晚

4/10 不太好

Rebecca

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Lights wouldnt work, they would randomly switch on and off. The bathroom didnt even have a curtain or a shower handle to shower. Beds were clean. Staff did offer a different room but when we went it was the same light situation. Low price but we do get what we pay.
於 2024 年 5 月住了 1 晚

6/10 一般般

stephany

Room was decent for the price. Unfortunately the air conditioning did not work it was super hot and humid. Ice machine not working. Dirty pool and jacuzzi also not working.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

John

於 2024 年 5 月住了 1 晚

2/10 很糟糕

Aaron

情侶出遊, 商務旅客
不喜歡:整潔度、設施服務和住宿環境和硬體
Very very strange place. Just stay somewhere else.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Luis,Baldwin Park

情侶出遊
喜歡:整潔度和員工素質
A few elevators are under construction, overall great facility, great staff, super super spacious rooms!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Mahdi,MILLBRAE

商務旅客
喜歡:員工素質、設施服務和住宿環境和硬體
Nice staff and most importantly very clean room and free parking.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Valeria,Glendale

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very spacious
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Amanda

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Alejandro

Is good for the price ,
於 2024 年 5 月住了 1 晚

4/10 不太好

Xavier

親子旅遊
喜歡:員工素質
不喜歡:整潔度和設施服務
Booked a standard suite and expected decent cleanliness but I was wrong, the room was organized but floors were swept and not mopped. Bed and couch had few stains and hair, as well as left over hair in the shower. Had okay expectations when booking because pictures looked decent but will continue to book chained hotels instead of independent.
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Jose

於 2024 年 5 月住了 2 晚

2/10 很糟糕

Briseida

不喜歡:整潔度、員工素質和住宿環境和硬體
We got booked into a room that wasn’t clean. The bed had no bedding just the mattress it was stained. There were things left bending from previous people ex-trash beer bottles it was dirty! We asked for a clean room and we got another one but same thing left trash from previous people ex-trash one shoes. I do not recommend.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Diamondtina

喜歡:整潔度、員工素質和住宿環境和硬體
Amazing place to stay! Love that they provided breakfast in the morning.
於 2024 年 5 月住了 2 晚

4/10 不太好

Vasilina,Nieuw Vennep

不喜歡:住宿環境和硬體
Get not clean room and couldn’t change it. Hopefully got fresh towels.
於 2024 年 5 月住了 1 晚

6/10 一般般

Rene

商務旅客, 家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The bathtub looked dirty, the towels were stained, the carpet ripped and had to ask the front office for an iron that worked from time to time. It's a pity how management has abandoned this property. The room was spacious, just needs an update.
於 2024 年 5 月住了 1 晚

4/10 不太好

STACY

情侶出遊
不喜歡:員工素質、設施服務和住宿環境和硬體
We had requested an upgraded room. They put us in the very back of the hotel. When we opened the door of the first room it was still in the process of being renovated. We had to go back to the front to request another room. This room was not upgraded. The bathroom was horrendous. The tiles were broken, the toilet clunked when you sat on it like it was loose, the ADA handle in the shower was not screwed into the wall. The bed felt like we laying on a board but the worst thing of all; the pillows smelled like someone had urinated on them. Due to all of this, it was a horrible night of no sleep. I mentioned all of this to the front desk agent when checking out and was told that she would make a note for housekeeping and maintenance. There was no apology or an offer to make any of it right. I rarely ever submit reviews but I do not want another person to experience what we did and have their stay ruined.
於 2024 年 5 月住了 1 晚

6/10 一般般

Lindsay

親子旅遊
不喜歡:員工素質
$200 deposit threw us off we had to use our spending money to stay so we literally just slept there. I use to work here and if it wasn’t bad then it’s worse.. There’s a bunch of people that live there with a lot of kids. The ac didn’t work at all we had it on and the kids woke up super cranky and sweaty terrible stay. They renovated the room it was nice but the floor was lifting from water damage and the floors themselves were filthy my husbands feet were black!
於 2024 年 5 月住了 1 晚
dt 於 2024年5月18日回覆
We just release the incindetal deposit upon check out, thanks

6/10 一般般

Ty

Nice clean place.
於 2024 年 5 月住了 1 晚
dt 於 2024年5月18日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 很糟糕

Manny

不喜歡:整潔度、員工素質和住宿環境和硬體
Attention Vanllee Hotel and Suites patrons: Please take heed of the reviews concerning this establishment. They accurately reflect the current state of affairs, particularly regarding cleanliness, with reports of dirty over all. Such feedback is critical, as it impacts customer perceptions significantly. To remain competitive in the hospitality industry, it is imperative that the management prioritize customer satisfaction and address these concerns promptly. Management please listen to your customers!!!!!!!!
於 2024 年 5 月住了 3 晚
dt 於 2024年5月18日回覆
sorry for the inconvenience during you stay

2/10 很糟糕

Vanessa

於 2024 年 5 月住了 1 晚

10/10 有夠讚

Emerson

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
dt 於 2024年5月18日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

10/10 有夠讚

Crystal

於 2024 年 5 月住了 2 晚
dt 於 2024年5月7日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

8/10 不錯哦

Ronald

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
dt 於 2024年5月7日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

10/10 有夠讚

Tamera

喜歡:員工素質和住宿環境和硬體
Great
於 2024 年 5 月住了 3 晚
dt 於 2024年5月7日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

10/10 有夠讚

Reynaldo

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Decoration
於 2024 年 5 月住了 2 晚
dt 於 2024年5月7日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

6/10 一般般

jerry

於 2024 年 5 月住了 1 晚

10/10 有夠讚

Serena

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The pool
於 2024 年 5 月住了 1 晚
dt 於 2024年5月4日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

6/10 一般般

APRIL

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The rooms were dusty, marks on the wall, shower isn't clean (need to spray down with bleach), toilet wasn't working initially (had to re-hook the chain and flapper to the float and the water was not turned on to re-fill), underside of the tank cover edges was dirty, and bathroom sink was clogged.
於 2024 年 5 月住了 1 晚
DT 於 2024年5月7日回覆
Sorry for the inconvenience during your stay

2/10 很糟糕

Marcos

於 2024 年 5 月住了 1 晚
dt 於 2024年5月4日回覆
Sorry for the inconvenience during your staying

2/10 很糟糕

Adam

不喜歡:整潔度和住宿環境和硬體
Disappointed
於 2024 年 4 月住了 1 晚
dt 於 2024年5月4日回覆
Sorry for the inconvenience during your staying

8/10 不錯哦

John

於 2024 年 4 月住了 2 晚
dt 於 2024年5月18日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

6/10 一般般

Angela

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
dt 於 2024年5月4日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 很糟糕

Inez

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The bathroom didn't work, was changed rooms after an hour of complaining. Asked for some compensation, they declined other than a free night in the future. I will never go back there.
於 2024 年 4 月住了 2 晚
dt 於 2024年4月23日回覆
Sorry for the inconvenience during your staying, we will improve the hotel service

10/10 有夠讚

Ricardo

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
everything was Very good
於 2024 年 4 月住了 2 晚
dt 於 2024年4月23日回覆
Thanks for staying at Vanllee hotel suites and looking forward to seeing you again

8/10 不錯哦

Tania A.

於 2024 年 4 月住了 1 晚
dt 於 2024年5月18日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

8/10 不錯哦

jose f

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Place in need off upgrade!!!!! Terrible mattress topper for bed!!! No real mattress !!!
於 2024 年 4 月住了 1 晚
dt 於 2024年4月23日回覆
Thanks for staying at Vanllee hotel suites and looking forward to seeing you again