大廳

威尼斯海灘旅館的評分

3 out of 5
威尼斯海灘旅館
327 Washington Blvd, Venice, CA

評論

9.0

太棒了

10 分,有夠讚;1002 則評論中有 564 則" "
8 分,不錯哦;1002 則評論中有 327 則" "
6 分,一般般;1002 則評論中有 77 則" "
4 分,不太好;1002 則評論中有 19 則" "
2 分,很糟糕;1002 則評論中有 15 則" "

9.2/10

整潔度

9.2/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.4/10

環保程度

評論

6/10 一般般

Tung-Yueh

情侶出遊, 家庭旅遊
稍微有點貴
於 2024 年 2 月住了 1 晚
Carl Jones 於 2024年2月28日回覆
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience with our staff, we also acknowledge that there might have been aspects that didn't meet your expectations. Regarding your comment about our prices, we assure you that our hotel offers the same pricing policy as many other hotels in the same level in Venice Beach, though we are sorry to know that you found our hotel overpriced. We believe in the value of the services we provide as we strive to offer fair and competitive pricing. Your ratings are important to us, as they provide valuable insights into areas where we can improve. Your comments have been shared with the appropriate departments so that they may be addressed.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

David

於 2023 年 1 月住了 1 晚
Maggie Oliva 於 2023年1月22日回覆
Dear Valued Guest, Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. I am delighted to hear that you enjoyed your stay with us! We hope to see you again on your future stays with us!Best Regards,Maggie OlivaGeneral ManagerInn at Venice Beach

10/10 有夠讚

Jared

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy spot to stay a few blocks from the beach, plenty of dining options.
於 2024 年 5 月住了 3 晚
Juliana Ruiz 於 2024年5月27日回覆
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach

10/10 有夠讚

Alisa,selma

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Short distance from the beach great food places available around.
於 2024 年 5 月住了 1 晚
Juliana Ruiz 於 2024年5月27日回覆
Thank you for your comment! We're glad you enjoyed our convenient location and the nearby dining options. We hope to welcome you back soon!

10/10 有夠讚

Clifford

喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Juliana Ruiz 於 2024年5月27日回覆
Dear Valued Guest, Thank you for your 5/5 review. We greatly appreciate the time you have taken to provide us with this valuable feedback. I am delighted to learn that you enjoyed your stay with us! We hope to see you again on your future stays with us!Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach

10/10 有夠讚

Steven R

喜歡:整潔度、員工素質和住宿環境和硬體
We loved the easy location walkable to beach, activities, and access to city bus.
於 2024 年 2 月住了 4 晚
Juliana Ruiz 於 2024年5月27日回覆
Thank you so much for your wonderful review! We're delighted to hear that you loved our convenient location and found it easy to walk to the beach, activities, and access the city bus.Our goal is to provide a comfortable and accessible experience for our guests, and it’s great to know we succeeded during your stay. We hope to welcome you back soon for another enjoyable visit!Best regards

10/10 有夠讚

Amado

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay
於 2024 年 3 月住了 1 晚
Juliana Ruiz 於 2024年5月27日回覆
Dear Valued Guest,Thank you for your kind words! We’re delighted to hear that you had a great stay with us. Your positive feedback is greatly appreciated and motivates our team to continue delivering excellent service.We hope to welcome you back soon!

10/10 有夠讚

Nzinga

親子旅遊
喜歡:設施服務
Lovely stay at a nice hotel right in the center of town. Close to beaches and restaurants. I would definitely stay here again.
於 2024 年 5 月住了 1 晚
Juliana Ruiz 於 2024年5月20日回覆
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and appreciated our central location close to the beaches and restaurants. We look forward to welcoming you back on your next visit!

4/10 不太好

Kevin

不喜歡:住宿環境和硬體
於 2024 年 4 月住了 5 晚
Juliana Ruiz 於 2024年5月8日回覆
Dear Valued Guest,Thank you for taking the time in giving us a review. Your feedback is essential in our effort to improve our service standards. On behalf of the hotel, please accept my apology for not meeting your standards during your stay. Your ratings have been shared with the appropriate departments so that they may be addressed. We hope we can make it up to you on your next visit to Venice Beach! Have a great week and thank you for choosing our hotel!Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach

10/10 有夠讚

Dr. Rafael

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super convenient to VB. Great staff and rooms are clean and spacious.
於 2024 年 4 月住了 1 晚
Juliana Ruiz 於 2024年4月28日回覆
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach

8/10 不錯哦

Christopher John

團體旅遊
喜歡:整潔度和員工素質
Comfortable basic room, on-sire parking.
於 2024 年 3 月住了 1 晚
Juliana Ruiz 於 2024年4月11日回覆
Thank you for your feedback!We're glad to hear that you found your room comfortable and appreciated the convenience of our on-site parking.If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We're here to ensure you have a pleasant stay.We hope to have the opportunity to welcome you back in the future!Warm regards,Juliana Ruiz

8/10 不錯哦

Sandra

喜歡:整潔度和員工素質
Location was excellent for proximity to surrounding areas. BUT bring your earplugs. Could not have survived without them. Baja Cantina next door blasts the music on weekends and the base is like it's in your room. Loud cars parading by add to the noise. It's an old property and probably more 2.5 stars than 3 but location makes up it. Clean, paid parking, friendly staff.
於 2024 年 3 月住了 3 晚
Juliana Ruiz 於 2024年4月11日回覆
Thank you for your feedback.We're pleased to hear that you found our location excellent for its proximity to surrounding areas. However, we apologize for the noise disturbances you experienced from the nearby Baja Cantina and loud cars. Your comfort is important to us, and we regret any inconvenience caused by the noise.We appreciate your understanding regarding the age of our property and your acknowledgment of its cleanliness, paid parking, and friendly staff. Your comments help us identify areas for improvement and ensure a better experience for our guests in the future.If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Juliana Ruiz

10/10 有夠讚

Timothy

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was quite nice. An overall great experience.
於 2024 年 4 月住了 1 晚
Juliana Ruiz 於 2024年4月11日回覆
Thank you for your feedback!We're delighted to hear that you had a nice experience during your stay with us. Our team strives to provide a comfortable and enjoyable environment for all our guests, and we're glad that we could meet your expectations.If you have any further comments or suggestions for improvement, please feel free to share. We're always looking for ways to enhance our guests' experience.We hope to welcome you back for another great stay in the future!Best regards,Juliana Ruiz

6/10 一般般

Mobin

情侶出遊
喜歡:員工素質
Good place to stay in Venice.
於 2024 年 3 月住了 2 晚
Juliana Ruiz 於 2024年4月1日回覆
Thank you for your feedback! We're glad to hear that you had a good stay with us in Venice. If you have any further comments or suggestions for improvement, please feel free to share. We look forward to welcoming you back in the future!Best regards,Alfonso Castro

10/10 有夠讚

Maritza

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was the best, so informative, they even provided us with maps and directions to our destinations. The room was very clean and cozy. The hotel reminded me of Melrose Place. Perfect location just 5-10 min from the beach. Lots of restaurants just a block away. Parking on site.
於 2024 年 3 月住了 4 晚
Juliana Ruiz 於 2024年4月1日回覆
Thank you so much for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our staff and found them to be informative and helpful. It's wonderful to know that you appreciated the maps and directions provided to assist you during your stay.We're delighted that you found your room to be clean and cozy, and it's great to hear that our hotel reminded you of Melrose Place! We take pride in our convenient location, just a short 5-10 minute walk from the beach, with plenty of restaurants nearby.Additionally, we're glad that our on-site parking added convenience to your stay.Thank you for choosing to stay with us, and we can't wait to welcome you back for another memorable stay in the future!Warm regards,Alfonso Castro

10/10 有夠讚

Shannon

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location near the beach. We were able to park for a fee in the lot. Rooms were nice and large. Friendly staff.
於 2024 年 3 月住了 3 晚
Juliana Ruiz 於 2024年4月1日回覆
Thank you for sharing your feedback. We're thrilled to hear you enjoyed our great location near the beach and that parking was convenient for you. It's wonderful to know you found our rooms nice and spacious, and that our staff was friendly during your stay. We look forward to welcoming you back in the future! Best regards! Alfonso castro

6/10 一般般

Diya

商務旅客
喜歡:整潔度、員工素質和設施服務
Positives: - The location is 2-3 mins walk to the beach - lovely restaurants around and right next to the canals. - Clean basic rooms and enough amenities (clean showers, ample towels, loved the toiletries, coffee machine etc) The front desk manager granted me a late check out the cause of check-in issues which was appreciated. - It gets slightly noisy at night but didn't bother me as much even though I'm a super light sleeper. Overall staff is courteous and nice! Negative: - really slow wifi. - The room wasn't ready at 4 PM to check in and then never got a notification from the hotel. - One can hear upstairs guests snoring and stomping around. - The bed is super soft very unlike hotels so that was a negative for me.
於 2024 年 3 月住了 2 晚
Juliana Ruiz 於 2024年3月29日回覆
Dear Valued Guest,Thank you for taking the time in giving us a review. Your feedback is essential in our effort to improve our service standards. I'm truly sorry to read about your negative experience with the late check-in. Be assured that is not the kind of service that we would like to offer you and I understand your dissatisfaction. We appreciate your kind words about the location of our hotel and our toiletries. I'm happy to hear that our front desk manager was able to offer you services to accomodate your negative experience at check-in. We also waived the water bottle charges from your room due to the inconvenience. On behalf of the hotel, please accept my apology for not fully meeting your standards during your stay. Your comments have been shared with the appropriate departments so that they may be addressed. We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future. I appreciate you choosing our hotel for this stay and we hope you have a wonderful week! Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach

10/10 有夠讚

Daniela

於 2024 年 3 月住了 2 晚
Juliana Ruiz 於 2024年4月18日回覆
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach

10/10 有夠讚

Leighann

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic property and location. Room was beautiful. Bed was sublime!
於 2024 年 3 月住了 1 晚
Juliana Ruiz 於 2024年3月26日回覆
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Juliana RuizInterim General ManagerInn at Venice Beach

10/10 有夠讚

Mark

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Comfortable, great staff, clean and well appointed room and great location.
於 2024 年 3 月住了 2 晚
Carl Jones 於 2024年3月22日回覆
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesGeneral ManagerInn at Venice Beach

10/10 有夠讚

Michele

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Walking distance to the beach. Lots of great restaurants nearby. Not fancy, but clean and comfortable. Very friendly staff.
於 2024 年 3 月住了 1 晚
Carl Jones 於 2024年3月11日回覆
Thank you for your wonderful comment! We're delighted to hear that you enjoyed our convenient location within walking distance to the beach and the abundance of great restaurants nearby. Your feedback on our cleanliness, comfort, and the friendliness of our staff is greatly appreciated.We strive to provide a welcoming and comfortable experience for our guests, and it's rewarding to know that we succeeded during your stay. If there's anything specific you loved or any areas where we can improve further, please let us know.We look forward to welcoming you back and ensuring another enjoyable stay in the future.Best regards,Carl Jones

8/10 不錯哦

Gerard

喜歡:整潔度、員工素質和住宿環境和硬體
Pricing issue
Not great value for price, noisy at night. Good location . Would rate higher is not so expensive!!!
於 2024 年 2 月住了 5 晚
Carl Jones 於 2024年3月1日回覆
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience with our staff, we also acknowledge that there might have been aspects that didn't meet your expectations. Regarding your comment about our prices, we assure you that our hotel offers the same pricing policy as many other hotels in the same level in Venice Beach, though we are sorry to know that you found our hotel overpriced. We believe in the value of the services we provide as we strive to offer fair and competitive pricing. Your ratings are important to us, as they provide valuable insights into areas where we can improve. Your comments have been shared with the appropriate departments so that they may be addressed.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

Lindsey Nicole

於 2024 年 2 月住了 1 晚
Carl Jones 於 2024年3月20日回覆
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesGeneral ManagerInn at Venice Beach

10/10 有夠讚

Kazim

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All stay was perfect.
於 2024 年 2 月住了 4 晚
Carl Jones 於 2024年2月28日回覆
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

Therese

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are all amazing including the friendly and efficient housekeeping folks. The rooms are updated and clean. The beds comfortable and overall the inn is very quiet. We also appreciated the onsite parking and the walk ability of the area. I loved the handouts they provided on check in for local suggestions and were quick to provide more recommendations if needed. I would definitely recommend this inn for your stay in Venice.
於 2024 年 2 月住了 3 晚
Carl Jones 於 2024年2月16日回覆
Dear Valued Guest,Thank you for the perfect 10/10 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

Helena

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Basic but very nice hotel, right next to beach
Nice little basic hotel. Spacious rooms and very comfortable bed. Coffee maker in the room. Bathroom very small and dark, that's the only downside Excellent location right next to the Venice canals and beach. Good small restaurants and cafés in the area.
於 2024 年 2 月住了 2 晚
Carl Jones 於 2024年2月13日回覆
Dear Valued Guest,Thank you for the perfect 10/10 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Aurea

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Carl Jones 於 2024年2月6日回覆
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience overall, we also acknowledge that there might have been aspects that didn't meet your expectations. Your ratings are important to us, as they provide valuable insights into areas where we can improve.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

Stephanie

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2024 年 1 月住了 1 晚
Carl Jones 於 2024年2月6日回覆
Dear Valued Guest,Thank you for the perfect 5/5 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

Debra

The staff member that checked me in was super friendly and nice. My room was clean and a beautiful view
於 2024 年 1 月住了 1 晚
Carl Jones 於 2024年2月6日回覆
Dear Valued Guest,Thank you for taking the time to review your stay with us. I'm happy to read about your positive feedback about our hotel and staff. Our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to hosting your stay once again and continuing to meet your expectations.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Henry

喜歡:員工素質
Great location a few blocks from the beach and the cute Canal district. A fine choice, cheaper than many in the area, if you don't mind an older building. Staff friendly and helpful.
於 2024 年 1 月住了 4 晚
Carl Jones 於 2024年2月6日回覆
Dear Valued Guest,Thank you for taking the time to review your stay with us. I'm happy to read about your positive feedback about our hotel and staff. Our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to hosting your stay once again and continuing to meet your expectations.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

6/10 一般般

Devra

家庭旅遊
喜歡:整潔度
Great location, but otherwise felt like a cheap motel that was overpriced.
於 2023 年 12 月住了 1 晚
Carl Jones 於 2024年2月6日回覆
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience with our location, we also acknowledge that there might have been aspects that didn't meet your expectations. Regarding your comment about our prices, we assure you that our hotel offers the same pricing policy as many other hotels in the same level in Venice Beach, though we are sorry to know that you found our hotel overpriced. We believe in the value of the services we provide as we strive to offer fair and competitive pricing. Your ratings are important to us, as they provide valuable insights into areas where we can improve. Your comments have been shared with the appropriate departments so that they may be addressed.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

Adam

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Carl Jones 於 2024年1月4日回覆
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Daniela

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Carl Jones 於 2024年1月3日回覆
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

Olivia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, friendly staff, and comfortable beds.
於 2023 年 12 月住了 1 晚
Carl Jones 於 2023年12月24日回覆
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Neelam

於 2023 年 12 月住了 1 晚
Carl Jones 於 2024年2月6日回覆
Dear Valued Guest,We value your positive feedback about our hotel. Thank you for your review and for choosing our hotel. I’m happy to learn that you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Matisse

不喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Carl Jones 於 2023年12月20日回覆
Dear Valued Guest,Thank you for sharing your feedback from your stay. Your feedback is essential in our effort to improve our service standards. On behalf of the hotel, please accept my apology for not fully meeting your standards during your stay. Your ratings are important to us, as they provide valuable insights into areas where we can improve.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Emil

喜歡:整潔度
於 2023 年 12 月住了 3 晚
Carl Jones 於 2023年12月20日回覆
Dear Valued Guest,Thank you for taking the time to review your stay. Your feedback is essential in our effort to improve our service standards. Your ratings have been shared with the appropriate departments so that they may be addressed and corrected. Thank you for choosing our hotel for your stay. We hope to see you again on your future stay with us!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

6/10 一般般

Nyssa

於 2023 年 12 月住了 5 晚
Carl Jones 於 2023年12月20日回覆
Dear Valued Guest,Thank you for taking the time in giving us a review. Your feedback is essential in our effort to improve our service standards. On behalf of the hotel, please accept my apology for not meeting your standards during your stay. Your ratings have been shared with the appropriate departments so that they may be addressed and corrected. We hope we can make it up to you on your next visit to Venice Beach! Have a great week and thank you for choosing our hotel!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Daniel

喜歡:整潔度和員工素質
Great staff, great location, good suite floor plan. Everthing needs to be updated.
於 2023 年 12 月住了 1 晚
Carl Jones 於 2023年12月20日回覆
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience overall, we also acknowledge that there might have been aspects that didn't meet your expectations. On the other hand, our hotel staff enjoyed catering to your needs during your stay with us. Your comments have been shared with the appropriate departments so that they may be addressed. We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

Chantelle

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Carl Jones 於 2023年12月20日回覆
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Nicolas

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Carl Jones 於 2023年12月14日回覆
Dear Valued Guest, Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. I am delighted to learn that you enjoyed your stay with us! We hope to see you again on your future stays with us!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

Spencer

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Carl Jones 於 2023年12月14日回覆
Dear Valued Guest,Thank you for the perfect 10/10 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Johann

喜歡:整潔度、員工素質和住宿環境和硬體
Sehr gute Lage in der Nähe des Venice/Muscle Beach! Zimmer zweckmäßig und sauber, nettes Personal..
於 2023 年 12 月住了 4 晚
Carl Jones 於 2023年12月13日回覆
Dear Valued Guest,Thank you for taking the time to review your stay with us. I'm happy to read about your positive feedback about our hotel and staff. Our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to hosting your stay once again and continuing to meet your expectations.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

2/10 很糟糕

Patricia

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Disappointed
Just after explaining the reason for visit to area to front desk was recent death in the family I get put next to the elevator. Sorry but not really worth the $$$ for an off season overnight.
於 2023 年 12 月住了 1 晚
Carl Jones 於 2023年12月13日回覆
Dear Valued Guest,Thank you for taking the time in giving us a review. Your feedback is essential in our effort to improve our service standards. I'm truly sorry to read about your negative experience. Be assured that is not the kind of service that we would like to offer you and I understand your dissatisfaction. Your comments have been shared with the appropriate departments so that they may be addressed. I appreciate you choosing our hotel for this stay and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

Massimo,winter garden

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Este hotel es magnifico su ubicacion y su patio dentro del hotel es magnifico Si tienes el sueño liviano pide las habitaciones q no dan hacia la calle
於 2023 年 12 月住了 2 晚
Carl Jones 於 2023年12月13日回覆
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

jiyeon

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
호텔이 깨끗하고 좋았습니다. 청소해주시는 분도 너무 친절했습니다.
於 2023 年 12 月住了 1 晚
Carl Jones 於 2023年12月13日回覆
Dear Valued Guest,Thank you for the perfect 10/10 rating. We greatly appreciate the time you have taken to provide us with this valuable feedback. It was a pleasure having you stay with us; our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We can't wait to host you again for another fantastic experience at the Inn at Venice Beach! Thank you for choosing our hotel and have a great week!Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Kenneth

喜歡:整潔度和員工素質
Good location, great sraff. Noisy neighbourhood
Very nice staff and great location for beach and restaurants. Room was on a busy road and was very noisy all night and early morning. Unfortunately we had no hot water for over 20 hours after arriving due to plumbing issues. Eventually got fixed and staff sorted it to our satisfaction
於 2023 年 12 月住了 2 晚
Carl Jones 於 2023年12月6日回覆
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your honest evaluation of your recent stay at Inn at Venice Beach. While we're pleased to see that you had a positive experience overall with our staff, we also acknowledge that there might have been aspects that didn't meet your expectations. On behalf of our hotel, I sincerely apologize you had to experience having no hot water during your stay. I'm glad we were able to compensate you due to the inconvenience. Your ratings are important to us, as they provide valuable insights into areas where we can improve.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Nikkole

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Carl Jones 於 2023年12月6日回覆
Dear Valued Guest,We value your positive feedback about our hotel. Thank you for your review and for choosing our hotel. I’m happy to learn that you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

8/10 不錯哦

Joanne

喜歡:住宿環境和硬體
Friendly staff, easy check in and out. Great neighborhood. Great price for neighborhood.
於 2023 年 11 月住了 2 晚
Carl Jones 於 2023年11月30日回覆
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach

10/10 有夠讚

TOMOFUMI

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 4 晚
Carl Jones 於 2023年11月29日回覆
Dear Valued Guest,Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to hear that you had such a fantastic experience. Our team works hard to ensure every guest has a wonderful stay, and it's incredibly rewarding to know that we hit the mark for you. Thank you for choosing our hotel for this stay; it was a pleasure having you as our guest!We can't wait to host you again for another fantastic experience at the Inn at Venice Beach!Warm Regards,Best Regards,Carl JonesInterim General ManagerInn at Venice Beach