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洛杉磯活力洛城 Residence Inn 飯店的評分

3 out of 5
洛杉磯活力洛城 Residence Inn 飯店
901 W Olympic Blvd, Los Angeles, CA

評論

9.0

太棒了

10 分，有夠讚；1004 則評論中有 678 則" "
8 分，不錯哦；1004 則評論中有 209 則" "
6 分，一般般；1004 則評論中有 61 則" "
4 分，不太好；1004 則評論中有 22 則" "
2 分，很糟糕；1004 則評論中有 34 則" "

9.2/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Qi

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything is good.
於 2024 年 2 月住了 1 晚
Andrea 於 2024年2月29日回覆
Hi Qi,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

CHIA LUNG

於 2023 年 9 月住了 1 晚
Andrea 於 2023年9月19日回覆
Hi Chia Lung,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

shuang，Emeryville

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
有厨房，很方便。服务很好，很热情。早餐的内容不敢恭维，周围的治安环境不好。
於 2022 年 4 月住了 4 晚
Andrea 於 2022年4月6日回覆
非常感谢您与我们在一起并分享您的评论。 我们期待着很快欢迎您回来！ Fēicháng gǎnxiè nín yǔ wǒmen zài yīqǐ bìng fēnxiǎng nín de pínglùn. Wǒmen qídàizhuó hěn kuài huānyíng nín huílái!

8/10 不錯哦

Linda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
早餐一成不變，相當糟糕，住太多天吃到都不想吃了。
於 2017 年 8 月住了 7 晚

10/10 有夠讚

HUANG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
这家酒店设施比较新，性价比较高
於 2017 年 6 月住了 2 晚

10/10 有夠讚

AIDI，China

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
excellent
我们是因为要看NBA所以才订的这家酒店，步行到斯台普斯中心只要2分钟。房间很干净整洁，离地铁站也不远，交通很方便。

2/10 很糟糕

Wen chu，San Francisco

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The bathroom was flooded when I checked in and I had to moved into to two rooms because there was no two Ned’s available at 10 pm . The air conditioner was extremely noisy as well.
於 2024 年 5 月住了 3 晚
Andrea 於 2024年5月29日回覆
Hi Wen chu,Thank you for staying with us and working directly with our Front Office leadership to respond to your concerns. We appreciate you giving us an opportunity to leave you with a better impression.

10/10 有夠讚

Kazutada

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was great
於 2024 年 5 月住了 2 晚
Andrea 於 2024年5月28日回覆
Hi Kazutada,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

Bethany

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff is always friendly. Every time I’ve stayed they always checked me in early. Would definitely stay here time and time again and recommend to family and friends!
於 2024 年 5 月住了 1 晚
Andrea 於 2024年5月23日回覆
Hi Bethany,Thank you for staying with us and sharing your thoughts. We look forward to welcoming you back soon!

4/10 不太好

CRISTY PAULINE

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Greetings, I am quite disappointed with the cleanliness of the room. There are dusty lamps, a dirty coffee maker and toaster, a dirty paper towel, stained bath towels, and hair in the bathtub, among other issues. It's my birthday and my first time staying at your hotel, and I am not happy with the quality, especially considering what I paid. I addressed the issues with the night manager, but he was typing something while talking to me and seemed not really focused/sincere (not showing full attention). Sincerely, Cristy
於 2024 年 5 月住了 1 晚
Andrea 於 2024年5月19日回覆
Hi Cristy Pauline,Thank you for staying with us and sharing your experience. I appreciate you allowing our team to respond accordingly prior to your departure.

10/10 有夠讚

Mani

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay
於 2024 年 4 月住了 2 晚
Andrea 於 2024年5月19日回覆
Hi Mani,Thank you for staying with us and sharing your experience. We look forward to welcoming you back soon!

8/10 不錯哦

Krystal

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Very nice experience for our kids they loved the hotel complimentary breakfast! We checked in late at night and staff was very short and not too welcoming. Valet was a bit pricey and also had bad customer service etiquette. On the other hand our suite was great! It had all the amenities and beds were comfy after a long travel.
於 2024 年 5 月住了 1 晚
Andrea 於 2024年5月17日回覆
Hi Krystal,Thank you for staying with us and sharing your review. The F&B team will be psyched that your family enjoyed breakfast. The next time your travels bring you to DTLA, please reach out directly so we can enhance your arrival experience.

8/10 不錯哦

Shakib

於 2024 年 4 月住了 3 晚
Andrea 於 2024年5月29日回覆
Hi Shakib,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

6/10 一般般

Jennifer

喜歡：整潔度和員工素質
We came on a Saturday night and there were a bunch of party goers in the lobby eating food from the food trucks across the way. It’s a nice property but the fact that anyone can just walk in there to eat food is weird
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Nicholas，Fresno

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Francisco

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was waiting for my Car and a homeless person started to chase me around and there was no security
於 2024 年 3 月住了 1 晚
Andrea 於 2024年5月2日回覆
Good Day Francisco,Thank you for staying with us and sharing your review. The safety and security of our guests and associates is our number one priority. The next time your travels bring you to DTLA, please reach out directly so we can best respond to your needs.

10/10 有夠讚

HENRIK

於 2024 年 4 月住了 5 晚
Andrea 於 2024年4月30日回覆
Hi HENRIK,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

HECTOR

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient for everything you like to do.
於 2024 年 4 月住了 1 晚
Andrea 於 2024年4月29日回覆
Hi Hector,Thank you for staying with us and sharing you review. We look forward to welcoming you back soon!

6/10 一般般

Kiomars

團體旅遊
Didn’t appreciate the checking-in staff, managers behaviour
於 2024 年 4 月住了 4 晚
Andrea 於 2024年4月27日回覆
Hi Kiomars,Thank you for staying with us and sharing your feedback. I’ve reviewed with our team and hope their resolution will encourage you to stay with us again.

10/10 有夠讚

FRANK，Carson

於 2024 年 4 月住了 1 晚
Andrea 於 2024年5月14日回覆
Hi Frank,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

Brent

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location near LA Live!! Lots happening. Will stay here again!
於 2024 年 3 月住了 2 晚
Andrea 於 2024年4月22日回覆
Hi Brent,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

Cynthia，Henderson

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Andrea 於 2024年4月23日回覆
Hi Cynthia,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

Candace

於 2024 年 4 月住了 3 晚
Andrea 於 2024年4月23日回覆
Hi Candace,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

6/10 一般般

Yonekura

家庭旅遊, 親子旅遊
喜歡：員工素質
不喜歡：整潔度
ソファーベッドを使用しましたが、ソファのクッションの下はとても汚かったです。掃除が行き届いていませんでした。 また、ソファ用の布団、シーツも用意されていませんでした。 スタッフの対応や立地はよかったです。 夜遅くに軽食を購入する事が出来たのは良かったです。 ウォーターサーバーがあると良かったです。
於 2024 年 4 月住了 3 晚
Andrea 於 2024年4月19日回覆
米倉さん、私たちと一緒にいて、あなたのレビューを共有してくれてありがとう。私たちは、部屋の清潔さのあらゆる側面を注意深くチェックするようにチームに注意を促しました。また、ご要望に応じて湯沸かしポットやスリッパもご用意しております。チェックイン時にご希望の旨をお伺いいたします。日本の旅行者とより良い仕事をすることができるように、あなたのフィードバックに感謝します。

10/10 有夠讚

Khyati

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was spacious , clean , affordable
於 2023 年 2 月住了 1 晚
Andrea 於 2024年4月19日回覆
Hi Khyati, Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

4/10 不太好

Frank

家庭旅遊
Average condition
於 2024 年 4 月住了 1 晚
Andrea 於 2024年4月18日回覆
Hi Frank,Thank you for staying with us and sharing your review. Please reach out directly with specific feedback so that we can respond accordingly. Should future travels bring you back to DTLA, we'd like to leave you with a better impression.

10/10 有夠讚

Tabita，Peoria

團體旅遊, 家庭旅遊, 親子旅遊
The rooms were very clean and spacious.
於 2024 年 4 月住了 3 晚
Andrea 於 2024年4月15日回覆
Hi Tabita,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

Chris

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Miah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Andrea 於 2024年4月12日回覆
Hi Miah,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 不錯哦

Alvin Lopez

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
GREAT location but L.A. has a bad homeless problem in the surrounding area which only hurts the return tourism business.
於 2024 年 4 月住了 5 晚
Andrea 於 2024年4月10日回覆
Hi Alvin Lopez,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

Sally

家庭旅遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Everything was great in the room service was great my only complaint is upon arrival we checked in at 4pm and I had a reservation for 2 rooms and only 1 room was ready the other room did not become available until 6:30pm almost 7pm and still had to check out at 11am room's were great beds comfortable front desk was very nice and accommodating
於 2024 年 4 月住了 1 晚
Andrea 於 2024年4月8日回覆
Hi Sally, Thanks for staying with us and sharing your experience. We look forward to welcoming you back soon!

8/10 不錯哦

Catherine

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The room was spacious and great for our family to sleep and get to a basketball game at Crypto arena was super close and convenient. The pool area was so dark at night wish they had some mood lighting and maybe some outdoor heating lamps and music. The breakfast food was pretty bad. Watered down coffee, barely warm hot items and cheapest tasting bread for toast - the oatmeal was good with a variety of toppings. The shower door in our suitte wouldn't stay shut it kept sliding open. Staff were super friendly and helpful with alternative parking options nearby.
於 2024 年 3 月住了 2 晚
Andrea 於 2024年4月7日回覆
Hi Catherine, Thank you for staying with us and sharing your thoughts. We look forward to welcoming you back soon. Please reach out directly so we can leave you with a better impression.

8/10 不錯哦

John，San Diego

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Too many bums and way to expensive parking
於 2024 年 4 月住了 1 晚
Andrea 於 2024年4月6日回覆
Hi John,Thanks for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 不錯哦

Tesfanesh

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very pretty and clean on the inside, knowing it’s in the city the surrounding area while dirty was a cool and surrounding was a good urban experience. My family and I loved LA and will be coming back soon. This hotel gave us a great experience staff and all included. Only thing I have to ask is to have more variety for the breakfast options and make it more known as a valet only facility.
於 2024 年 3 月住了 4 晚
Andrea 於 2024年4月5日回覆
Hi Tesfanesh,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

Anna，Cloverdale

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Andrea 於 2024年4月6日回覆
Hi Anna,Thanks for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

Ronald

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place is beautiful, nearby downtown area a bit sketchy. One thing that i didn't like was the $60 per day parking that the hotel charges, was not clear to me when i booked that parking wasnt included.
Andrea 於 2024年4月2日回覆
Hi Ronald,Thanks for staying with us and sharing your experience. We look forward to welcoming you back soon!

8/10 不錯哦

Austin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Andrea 於 2024年4月2日回覆
Hi Austin, Thanks for staying with us and sharing your experience. We look forward to welcoming you back soon!

10/10 有夠讚

Jae Mo

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Andrea 於 2024年3月31日回覆
Hi Jae Mo, Thanks for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 不錯哦

Rahim

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The area is great in day time and close to all amenities and sports attractions. The night is little less safe and parking is expensive.
於 2024 年 3 月住了 6 晚
Andrea 於 2024年3月30日回覆
Hi Rahim,Thanks for staying with us and sharing your review. We look forward to welcoming you back soon!

10/10 有夠讚

Saryang

於 2024 年 3 月住了 2 晚
Andrea 於 2024年4月17日回覆
Hi Saryang,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

8/10 不錯哦

Sobha Rani

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Good and clean Hotel. I didn’t like the valet parking option. The valet parking area very narrow. Breakfast is ok .
於 2024 年 3 月住了 4 晚
Andrea 於 2024年3月26日回覆
Hi Sobha Rani,Thank you for staying with us and sharing your review.We look forward to welcoming you back soon!

2/10 很糟糕

Donald

Stayed here for one night during trip to catch a hockey game and 6am flight out next day. Pre paid through Expedia and 3 weeks later I see a charge on cc statement from the day we checked out. Called and they said there was damage to room. We didn’t even unpack. I am an avid traveler with so many hotel stays and have never had this happen. No call or email even. I asked why they would not have called or emailed prior or even after charging my cc and they said they have the right to charge my card even without my consent. Beware of extra charges from this hotel after the fact!!
Andrea 於 2024年3月25日回覆
Hi Donald,Thank you for staying with us and sharing your review. Please reach out to the Hotel directly to review the details of the incident report.

10/10 有夠讚

JOSE ANDRES ORTIZ

於 2024 年 3 月住了 1 晚
Andrea 於 2024年3月24日回覆
Hi JOSE ANDRES ORTIZ,Thanks for staying with us and sharing your experience. We look forward to welcoming you back soon!

10/10 有夠讚

Kevin

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Valet parking was amazing. Front desk experience was wonderful, thank you Andrea. Staff was polite and courteous, Ashley and a few names that escape me, working the bar were excellent.
於 2024 年 3 月住了 3 晚
Andrea (GM) 於 2024年3月21日回覆
Hi Kevin,Thanks for staying with us and sharing your review. I forwarded to all hotel and valet associates who #loveourguests. We look forward to welcoming you back soon!

10/10 有夠讚

Monica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 3 月住了 1 晚
Andrea 於 2024年3月12日回覆
Hi Monica,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

6/10 一般般

Rahman

於 2024 年 3 月住了 11 晚
Andrea 於 2024年3月14日回覆
Hi Rahman,Thank you for staying with us and sharing your review. Please reach out directly with specific feedback so we can respond accordingly. We'd like to leave you with a better impression of a future stay.

10/10 有夠讚

Tanisha，Sacramento

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location
於 2024 年 3 月住了 2 晚
Andrea 於 2024年3月12日回覆
Hi Tanisha,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!

6/10 一般般

fernanda，Huixquilucan

家庭旅遊
La caja de seguridad no tenía pila y no se apuró usar aún cuando fue reportado, las toallas viejas y sucias, el cuarto de buen tamaño pero ya hacía falta mantenimiento! El estacionamiento muy caro
於 2024 年 3 月住了 1 晚
Andrea 於 2024年3月11日回覆
Gracias por quedarse con nosotros y compartir su opinión. Estamos en medio de una renovación de la habitación que está programada para completarse a principios de junio. Esperamos darle la bienvenida nuevamente. Comuníquese directamente. Hay opciones de estacionamiento en lotes abiertos alrededor del vecindario. Podemos brindarle información y opciones cuando se comunique.

10/10 有夠讚

Daniela

於 2024 年 3 月住了 1 晚
Andrea 於 2024年3月11日回覆
Hi Daniela,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!