烤肉/野餐區

洛杉磯 LAX/世紀大道萬怡飯店的評分

3 out of 5
洛杉磯 LAX/世紀大道萬怡飯店
5933 W Century Blvd, Los Angeles, CA

評論

8.6

有夠讚

10 分,有夠讚;1405 則評論中有 813 則" "
8 分,不錯哦;1405 則評論中有 325 則" "
6 分,一般般;1405 則評論中有 136 則" "
4 分,不太好;1405 則評論中有 63 則" "
2 分,很糟糕;1405 則評論中有 68 則" "

9.0/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Christina

喜歡:整潔度和員工素質
Front Desk 於 2023年12月20日回覆
Thank you for the feedback, we really appreciate it!

2/10 很糟糕

Lawrence

於 2023 年 9 月住了 1 晚
Front Desk 於 2023年9月14日回覆
Thank you for the feedback

6/10 一般般

CHIUNG HUI

於 2023 年 8 月住了 2 晚
Front Desk 於 2023年8月24日回覆
Thank you for the feedback! Thank you for staying with us.

10/10 有夠讚

Chihung

於 2023 年 5 月住了 1 晚
Front Desk 於 2023年5月28日回覆
Thank you for your feedback! We are so very glad that you enjoyed your stay with us.

10/10 有夠讚

Dan

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
喜欢他们家宽敞足够大,适合带小朋友,但是停车费有点贵。卫生间如果有防滑垫就好了。
於 2022 年 9 月住了 1 晚
Bridgett Lloyd Front Desk Supervisor 於 2022年9月25日回覆
Thank you for your feedback.

4/10 不太好

yu,chicago

商務旅客, 家庭旅遊
喜歡:員工素質
不喜歡:整潔度
The restroom was so dirty. Especially in the faucet and the sink, you still could see the yellowish attached.
於 2022 年 5 月住了 1 晚
Katie G 於 2022年5月9日回覆
We are so sorry Yu, we have shared your feedback with our housekeeping team.

8/10 不錯哦

YU LUN

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 2 晚
Katie G 於 2021年11月23日回覆
Thank you for letting us host your visit Yu Lun.

8/10 不錯哦

真實旅客

商務旅客
喜歡:員工素質
不适合上午旅游,家庭度假还可以。
於 2021 年 8 月住了 2 晚
Katie G 於 2021年8月23日回覆
Thank you for staying with us.

8/10 不錯哦

Yu KwanCedric

於 2021 年 6 月住了 2 晚
Katie G 於 2021年6月21日回覆
Thank you Yu, we are glad you enjoyed your visit.

8/10 不錯哦

YU JEN

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒
很大很乾淨
於 2021 年 6 月住了 7 晚
Katie G 於 2021年6月18日回覆
We appreciate you staying with us.

10/10 有夠讚

Holly,Independence

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to the airport
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月13日回覆
We are glad to hear that our location was perfect for your travel needs. Please stay with us again in the future.

8/10 不錯哦

LaTasha

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Linh Jimenez 於 2024年5月12日回覆
Thank you for sharing your feedback with us. We hope to welcome you back for an exception stay in the future.

10/10 有夠讚

Gurtej

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 3 月住了 3 晚
Linh Jimenez 於 2024年5月8日回覆
We are glad that you enjoy your stay and hope to welcome you back soon.

10/10 有夠讚

Aldo,doylestown

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to airport and priced fairly
於 2024 年 4 月住了 8 晚
Linh Jimenez 於 2024年5月6日回覆
We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Ratna

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What I like: Good quality of the room, Marriott high standard. Fun to see a robot to clean the floor. What I don't like: There is no porter, but the receptionist helped me to bring my bag to my room even it is not her job. There is no mineral water in the room, had to get it downstairs.
於 2024 年 5 月住了 1 晚
Linh Jimenez 於 2024年5月6日回覆
We're thrilled to hear that you enjoyed the high quality of our rooms and experienced the signature Marriott standard during your stay. Our robotic butler always add a touch of innovation and novelty to our guests' experiences. We apologize for the inconvenience regarding the lack of a porter service and the absence of mineral water in your room. It's encouraging to hear that our receptionist went above and beyond to assist you with your luggage. We'll certainly take your feedback into consideration as we continuously strive to enhance our services and amenities for our guests' comfort and convenience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 有夠讚

Ariana,Desert Hot Springs

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient
於 2024 年 5 月住了 1 晚
Linh Jimenez 於 2024年5月6日回覆
We are glad that you like your stay with us. We look forward to welcoming you back

2/10 很糟糕

Ruth

You should have guests take a number or queue up for the shuttle. We were first in the lobby but others got on the shuttle before us and we had to wait. Your manager on duty was rude and unhelpful when we expressed concern that we might miss our flight waiting for the next shuttle.
於 2024 年 4 月住了 1 晚
Linh Jimenez 於 2024年5月2日回覆
Thank you for reaching out to us and sharing your experience regarding our shuttle service. We sincerely apologize for the inconvenience and frustration you encountered during your wait. We understand the importance of timely transportation, especially when catching a flight. Our goal is to ensure that all guests receive efficient and courteous service from our staff. In light of your experience, we will be reviewing our shuttle procedures to implement measures such as a numbering system or queue to improve efficiency and fairness for all guests.Once again, we apologize for the inconvenience you experienced. We appreciate your understanding and hope to have the opportunity to regain your trust during any future visits to our hotel.

10/10 有夠讚

Patrice,Jacksonville

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We planned a family weekend in Los Angeles and I selected this hotel for the out of town folks. This was a great place to stay. It was convenient to the airport and the freeway. The staff was very helpful and friendly and the rooms were nice and big. My only complaint was about the parking. It is $54 a day for guests but $23.99 a day for airport parking. Most places give better rates to their customers.
於 2024 年 4 月住了 3 晚
Linh Jimenez 於 2024年5月6日回覆
Thank you for sharing your concerns with us. We understand that the cost of parking can be a significant aspect of your overall experience. Please know that our parking rates are competitively priced in line with the local market and ensure that we provide a secure and convenient parking facility for our guests. We are continually looking for ways to enhance our services and value feedback like yours as it helps us improve. While we may not be able to change our parking rates immediately, we would be happy to discuss alternative arrangements that might better suit your needs during your stay. I hope you choose to stay with us again when your travels bring you back to the area.

6/10 一般般

Cheryl

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
They did not provide a wifi code. There was no template on the phone. Switches for light not on a wall. Some up on lamp some in weird location's. Tipped $5 for them to fix problems. Made 3 trips in lobby for assistance. The rooms are nice and clean.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月29日回覆
Hello, we do apologize for the inconvenience however we do not have wifi codes, as the wifi is accessed using the room number and your last name. We do apologize for their not being a luggage cart to help make moving your luggage easier.

2/10 很糟糕

Lily

不喜歡:整潔度和員工素質
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月25日回覆
Thank you for the feedback. We would to love what we could have done to make this stay much more enjoyable for you.

10/10 有夠讚

Jennifer

喜歡:整潔度
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月25日回覆
Thank you for the feedback. We are really glad that you enjoyed your stay with us. Please stay with us again.

10/10 有夠讚

Ouafah

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Chambres spacieuses et bon accueil. Petit déjeuner trop juste et peu de transports / nécessité d être véhiculé sinon grosse perte de temps
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月25日回覆
Thank you very much for the feedback we really appreciate it. Please stay with us again if you are in the area.

10/10 有夠讚

GALO RAUL

喜歡:整潔度、員工素質和住宿環境和硬體
Exelent
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月21日回覆
We appreciate your feedback very much! Thank you for staying with us.

10/10 有夠讚

Vickie

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient for an overnight stay after a long flight. Quiet, nice, large room with kitchen area. The free shuttle that runs 24 hours was another good reason to book this hotel.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月21日回覆
We appreciate your feedback! Thank you for staying with us please come again!

2/10 很糟糕

Angelimar

親子旅遊
不喜歡:員工素質
The treatment was very bad on the part of the receptionist, she offended us, in such a way that we will not go to this hotel again, we decided to make an exception to be better and she continued to be offensive towards us, it will be the last time we will stay in that hotel
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月19日回覆
OH MY! We are so very sorry that our team made you feel uncomfortable during your stay with us. I promise you that we will review this and speak with all of our front desk team to make sure that they are appropriately addressing guest and never offend them.

10/10 有夠讚

Christopher

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
I've stayed at a few airport hotels in my time, and all of them were run down and knew they could get away with it given their airport proximity. This hotel completely breaks that mold. The room was amazingly clean, came with a mini kitchen, and a giant bathroom. Everything was spotless and well maintained. When I booked this place, it was just to catch a flight the next morning out of LAX. However I would have stayed here for the whole trip if I knew what I was getting! I'd give this place a 10/10. The only thing I'd note for other folks is that it's not really walkable to the airport. Google makes it look like a 15 minute walk but given the size of LAX and lack of sidewalks, you really have to take the free hotel shuttle.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月19日回覆
We are overwhelmed with the amount of positivity in your message. We are extremely excited to hear that we were able to deliver such a great stay for you. As an airport hotel we do try our best to make sure that all of our rooms are kept and maintained for all of our guest regardless of the proximity to the airport. Please come back to sty with us anytime that you are in the LAX area!

10/10 有夠讚

Carole

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月16日回覆
Thank you for the feedback. We are very glad that you decided to stay with us and enjoyed your stay!

10/10 有夠讚

Erika

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月19日回覆
Thank you for the feedback we are so glad that you enjoyed your stay with us.

8/10 不錯哦

Steven

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月16日回覆
Thank you for the feedback! We are very glad that you decided to stay with us.

10/10 有夠讚

khaled,cleveland

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日回覆
We appreciate your feedback. Please stay with us again!

8/10 不錯哦

Amanda

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very close to airport and easy to get back and forth from. It was a bit run down in the bathroom, peeling paint on tub and no hot water in the shower, only warm or cold. The breakfast was excellent for a free breakfast! I will be staying here again when I need a snack mace close to LAX.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日回覆
We greatly appreciate your feedback. I will be sure to pass this along to my maintenance and housekeeping teams so that we can do a better job at maintaining all of our rooms before we put a guest in there.

10/10 有夠讚

Benjamin,Colton

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日回覆
We appreciate your feedback. Please stay with us again!

10/10 有夠讚

Victoria,Earlimart

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I never stayed at a residence inn before and loved the room in general. I love the kitchen amenities available and the bed was so comfortable. I enjoyed the breakfast options available and the area was spacious. Staff were on point cleaning the tables and replenishing as people would come and go. Next time I’ll stay a little longer .
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日回覆
Thank you very much for the feedback! We hope you can make your way back to us very soon!

10/10 有夠讚

Cheryl,Bend

於 2024 年 3 月住了 1 晚
Linh Jimenez 於 2024年5月1日回覆
Thank you for your positive feedback about your experience. We hope to welcome you back soon.

10/10 有夠讚

KYLIE

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly helpful staff. Super easy check-in and checkout process. Lovely clean room. Easy dinning options right outside the hotel. Lovely stay will definitely come back if we have the opportunity.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月10日回覆
Thank you so much for the feedback! We are very glad to hear that you enjoyed your stay with us. Please stay with us again in the future.

10/10 有夠讚

ramiro

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日回覆
We appreciate the feedback. Thank you for staying with us!

10/10 有夠讚

Erik

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A very pleasant stay. Good shuttle service. All staff were very friendly. Krispy Kreme's in the lobby. Room service food was particularly good, and delivered fast and hot. Excellent water pressure and flow which is unusual in LA. Beds comfortable. A very well managed hotel.
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月9日回覆
We appreciate the feedback. Thank you so much for staying with us! Please stay with us again if you are in the area.

8/10 不錯哦

Rita

It was a lovely stay. There were two minor inconveniences: it was difficult to reach the front desk by phone, and the TV what’s glitchy enough that I just shut off.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日回覆
Thank you for the feedback, we are glad that you enjoyed your stay. We do apologize for the issues that you did encounter during your stay, we did pass this along to our maintenance team so that they can fix this.

8/10 不錯哦

Michael

喜歡:整潔度和員工素質
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日回覆
We appreciate the feedback. Thank you for staying with us!

6/10 一般般

Dabid,San Diego

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
Room is unique and clean. Parking is overpriced $50 and mini store is overpriced. Four small Dasani water and a small bag of thin cookies for $36. Inflation and price gouging is ridiculous.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日回覆
Thank you for the feedback. We are sorry to hear that you were not pleased with the pricing. We do try to stay competitive with the other hotels in the area.

10/10 有夠讚

SANDRA

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente ubicación a 4 minutos del aeropuerto, tiene un estacionamiento grande (con costo) buen servicio.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日回覆
We appreciate the feedback. Thank you so much for staying with us!

10/10 有夠讚

Michelle

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff very friendly. Only stayed for one night due to arriving late to LA.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月9日回覆
We appreciate the feedback. Thank you so much for staying with us! Hopefully you can stay with for a longer time next time.

10/10 有夠讚

BENJAMIN

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日回覆
We appreciate the feedback. Thank you for staying with us!

10/10 有夠讚

Robert

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月25日回覆
Thank you for the feedback. We are really glad that you enjoyed your stay with us. Please stay with us again.

10/10 有夠讚

Brad

喜歡:整潔度、員工素質和住宿環境和硬體
Overall Great size and location
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日回覆
We appreciate the feedback. Thank you for staying with us!

8/10 不錯哦

Greg

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed on a layover, shuttle was easy to access both from the airport and back the next day, only waited about 5 min both directions. Breakfast was standard but lots of space to sit, pool area is nice but pool itself wasn't super clean. Rooms are a little beat up but quiet and spacious. Starbucks, Jimmy johns and a pizza place in the hotel itself. Solid airport stay.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月10日回覆
Thank you for staying with us, we appreciate the feedback!

10/10 有夠讚

nancy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place. Bed and pillows were very comfortable. Rooms are spacious and clean
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月9日回覆
Thank you for the feedback. We are very happy that you decided to stay with us and enjoyed your stay.

10/10 有夠讚

Valza

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年4月9日回覆
We appreciate the feedback. Thank you so much for staying with us!

6/10 一般般

Joshua

家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Stayed here overnight. Check in process was quick and easy. Didn’t need to pay for additional guest fees. Staff were friendly. Room felt dirty. Parking was $54 a day. Hated the parking situation. It’s in shared garage with other hotels nearby making it separate from the hotel which was annoying bc you’d have to find a spot that wasn’t reserved for another hotel guests. Parking spots were compact.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月10日回覆
Thank you for staying with us, we appreciate the feedback!

4/10 不太好

Jennifer

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Although the location was good for LAX, our room did not seem prepared for us. The trash cans had not been emptied from the prior guest, and there was a dirty towel hanging too. We also only had 2 clean towels provided, even though we were a confirmed party of five. Also, the bedside clock alarm went off at 6am, which wasn’t set by us. Definitely dissatisfied with this stay.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月10日回覆
We are shocked to hear about this experience I am not sure what happened here. I will pass this along to my housekeeping management team so that they can be sure that all our rooms are properly cleaned before the next guest.