接待櫃台

賽維亞飯店的評分

2 out of 5
賽維亞飯店
2441 S Euclid Ave, Ontario, CA

評論

8.6

有夠讚

10 分,有夠讚;1001 則評論中有 574 則" "
8 分,不錯哦;1001 則評論中有 236 則" "
6 分,一般般;1001 則評論中有 100 則" "
4 分,不太好;1001 則評論中有 36 則" "
2 分,很糟糕;1001 則評論中有 55 則" "

8.8/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

GEN

於 2024 年 3 月住了 12 晚
Customer Care Team 於 2024年5月15日回覆
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 有夠讚

Changhu

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月25日回覆
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 有夠讚

GUANGEN

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月15日回覆
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 一般般

jifeng

團體旅遊
不是特别喜欢
於 2023 年 5 月住了 2 晚
Hotel Seville Management 於 2023年5月9日回覆
Dear Jifeng, We're incredibly sorry that you did not have a quality experience at our property. We would love to learn the details of where things went wrong. We are always trying our best to improve and would love to know more about how your stay went south so we can refine things. Regardless, we apologize for any inconvenience and hope to enhance your next visit with us!Regards,Hotel Seville Management

8/10 不錯哦

Ka lung

於 2022 年 12 月住了 6 晚
Hotel Seville Management 於 2022年12月30日回覆
Dear Ka Lung,Thanks for the positive review regarding your stay at Hotel Seville.  We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score.Regards,Hotel Seville Management

10/10 有夠讚

chunghung

於 2022 年 10 月住了 2 晚
Customer Care Team 於 2022年11月1日回覆
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 有夠讚

Yih Wei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Recommended
No breakfast due to the pandemic. But the room was clean and close to highway.
於 2022 年 1 月住了 3 晚
Hotel Seville 於 2022年2月3日回覆
Dear Guest, Thank you for taking the time to leave a PERFECT SCORE review of your stay with us at Hotel Seville. I am thrilled to learn that you had a fantastic stay. I am glad that you had enough time to explore Ontario. I m happy that you loved our clean rooms and convenient location. I apologize for the absence of breakfast and appreciate you understanding us for the same. It was a pleasure to host you, and we look forward to hosting you again on your next visit to Ontario. Take Care! Thanks and Regards, Hotel Seville Management

8/10 不錯哦

Frank

於 2021 年 9 月住了 1 晚
Guest Experience Team 於 2021年9月30日回覆
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

6/10 一般般

Ping

喜歡:員工素質
於 2021 年 9 月住了 7 晚

10/10 有夠讚

Raymundo R

喜歡:整潔度、員工素質和住宿環境和硬體
Not at this time
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Liza

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Everything about this place is excellent. I have no complaints.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Isidro

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great customer service and house keeping is the best...
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Vanessa

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Vanessa

情侶出遊, 商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Clean
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Vanessa

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Vanessa

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Vanessa

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Coean
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Vanessa

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Cristian

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place . When they finish the remodeling I definitely come back
於 2024 年 5 月住了 1 晚
Hotel Seville Management 於 2024年5月27日回覆
Dear Cristian,Amazing!  Thank you so much for leaving us an all-star review - it's much appreciated!  Your kind words motivate us to maintain excellence in our services and ambiance.  We look forward to hosting you again soon for another enriching stay!Kind Regards,Hotel Seville Management

8/10 不錯哦

Jose,Federal way

喜歡:整潔度和員工素質
於 2024 年 5 月住了 7 晚
Hotel Seville Management 於 2024年5月27日回覆
Dear Jose,Thank you very much for giving your stay at the Hotel Seville a POSITIVE rating.  It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Ontario.Kind Regards,Hotel Seville Management

8/10 不錯哦

William

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy tranquilo, cama excelente. El desayuno nada que ver, falta variedad de alimentos.
於 2024 年 5 月住了 3 晚
Hotel Seville Management 於 2024年5月24日回覆
Dear William,Thank you for taking the time to write a positive review for our Ontario hotel.  It's lovely to hear that you found our accommodation clean and quiet.  We are delighted you enjoyed a calm environment, and we were able to make your stay comfortable and relaxing.Kind Regards,Hotel Seville Management

6/10 一般般

AMPARO

情侶出遊
不喜歡:住宿環境和硬體
The door was not properly hinged you could see day light through. Noise all night long from other tenants Hotel is older and rooms were clean just didn’t feel safe
於 2024 年 5 月住了 1 晚
Hotel Seville Management 於 2024年5月23日回覆
Dear Amparo,Thank you for taking the time to write feedback for our business. Guest satisfaction is highly rewarding for us, so we apologize for your experience and the issues in your room. We will certainly take this opportunity to highlight the problems and resolve them.Sincerely,Hotel Seville Management

10/10 有夠讚

Wilson

喜歡:員工素質和住宿環境和硬體
Seguro
於 2024 年 5 月住了 2 晚
Hotel Seville Management 於 2024年5月21日回覆
Dear Wilson,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Hotel Seville.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Hotel Seville Management

10/10 有夠讚

Isidro

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great friendly staff and house keeping is the best....
於 2024 年 5 月住了 4 晚
Hotel Seville Management 於 2024年5月21日回覆
Dear Isidro,Thank you so much for your lovely review!  We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere.  We look forward to hosting you again soon for another enriching stay on your next trip to Hotel Seville.Kind Regards,Hotel Seville Management

8/10 不錯哦

Robert

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
This is the third time I’ve stayed at this property and although not a property, we have high expectations, but it is very clean, quiet and it has a very friendly staff
於 2024 年 5 月住了 3 晚
Hotel Seville Management 於 2024年5月20日回覆
Dear Robert,We're thrilled to hear that you've chosen to stay with us multiple times and consistently found our property to be clean, quiet, and staffed with friendly individuals. Meeting and exceeding our guests' expectations is our goal, and we're delighted to know that we've been able to do so during your visits. Thank you for your continued patronage, and we look forward to welcoming you back for many more enjoyable stays in the future!Kind Regards,Hotel Seville Management

10/10 有夠讚

Isidro

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great jib as always.
於 2024 年 5 月住了 4 晚
Hotel Seville Management 於 2024年5月17日回覆
Dear Isidro,Thank you for your kind words! We strive for excellence and are delighted to have met your expectations. Your satisfaction is our utmost priority, and we're thrilled to hear that you had a fantastic experience during your stay. We look forward to welcoming you back soon for another enjoyable visit.Kind Regards,Hotel Seville Management

10/10 有夠讚

Katherine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Customer Care Team 於 2024年5月14日回覆
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 不錯哦

Ivory

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務
The staff was very courteous and professional. They were working on the roof so it was very noisy.
於 2024 年 4 月住了 7 晚
Hotel Seville Management 於 2024年5月9日回覆
Dear Ivory,We're glad to hear that you found our staff courteous and professional.  We apologize for any inconvenience caused by the noise from the roof work.  If there's anything else we can do to enhance your stay, please don't hesitate to let us know.  We appreciate your understanding and hope you have a pleasant rest of your stay with us.Kind Regards,Hotel Seville Management

10/10 有夠讚

Vanessa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Safe
於 2024 年 4 月住了 1 晚
Hotel Seville Management 於 2024年5月8日回覆
Dear Vanessa,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Hotel Seville.  We work tirelessly to ensure guests experience the best hospitality in Hotel Seville.  Again, we are so happy you enjoyed your stay, and we would love to host you again.Kind Regards,Hotel Seville Management

10/10 有夠讚

Vanessa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Safe
於 2024 年 4 月住了 1 晚
Hotel Seville Management 於 2024年5月8日回覆
Dear Vanessa,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Hotel Seville.  We work tirelessly to ensure guests experience the best hospitality in Hotel Seville.  Again, we are so happy you enjoyed your stay, and we would love to host you again.Kind Regards,Hotel Seville Management

10/10 有夠讚

Vanessa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 4 月住了 1 晚
Hotel Seville Management 於 2024年5月8日回覆
Dear Vanessa,Thank you so much for taking the time to leave us an All-star review.  It makes us so happy that you loved our well-maintained and clean hotel during your stay.  Come back and see us soon on your next visit to Ontario. Until then, take care!Kind Regards,Hotel Seville Management

10/10 有夠讚

Patrick

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff is always very pleasant to deal with. Very clean room and as always happy to stay here. Never a disappointment
於 2024 年 5 月住了 1 晚
Hotel Seville Management 於 2024年5月7日回覆
Dear Patrick,We appreciate your kind words!  It's always a pleasure to have you here, and we're thrilled to hear that our staff's friendliness and the cleanliness of our rooms consistently meet your expectations.  We look forward to welcoming you back for another enjoyable stay!Kind Regards,Hotel Seville Management

10/10 有夠讚

Senessa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Seville was a great place to stay at. The staff was friendly and helpful. They answered any questions I had. Great service. There was a lot of food places and shopping close by. I would definitely recommend Hotel Seville to our family and friends.
於 2024 年 5 月住了 2 晚
Hotel Seville Management 於 2024年5月7日回覆
Dear Senessa,Thank you for choosing Hotel Seville!  We're delighted you enjoyed your stay and that our friendly and helpful staff made a positive impression.  We're glad you found our location convenient and our service satisfactory.  Your recommendation means a lot to us, and we look forward to welcoming your family and friends in the future!Kind Regards,Hotel Seville Management

10/10 有夠讚

Isidro

喜歡:設施服務和住宿環境和硬體
Great service to the end....
於 2024 年 4 月住了 3 晚
Hotel Seville Management 於 2024年5月6日回覆
Dear Isidro,We're delighted to hear that you received great service throughout your stay!  If there's anything else we can assist you with, please don't hesitate to let us know.  We look forward to welcoming you back in the future!Kind Regards,Hotel Seville Management

8/10 不錯哦

Donmonique

喜歡:整潔度和員工素質
於 2024 年 4 月住了 4 晚

4/10 不太好

Zayre

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk is kinda rude and high key passive aggressive. I’m not sure where people are seeing cleanliness because my bedsheets were stained, my pillow was dirty, there was hair (that was not mine) in the shower, and the chairs were full of crumbs. This place is also lowkey sketchy, but what do you expect for the price I guess.
於 2024 年 4 月住了 1 晚
Hotel Seville Management 於 2024年5月3日回覆
Dear Zayre,We're sorry to hear about your experience at the front desk and the cleanliness issues in your room.  This falls short of the high standards we strive to maintain.  Rest assured, we take your feedback seriously and will address these concerns with our team to ensure improvements are made.  If there's anything else we can assist you with or you'd like to discuss your stay further, please don't hesitate to contact us directly.  Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Seville Management

10/10 有夠讚

Jasmine

於 2024 年 4 月住了 2 晚
Customer Care Team 於 2024年5月21日回覆
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 有夠讚

Pravikka

於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年5月21日回覆
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 很糟糕

Tatyana

不喜歡:整潔度、員工素質和住宿環境和硬體
It was terrible
於 2024 年 4 月住了 4 晚
Hotel Seville Management 於 2024年5月2日回覆
Dear Tatyana,We're truly sorry to hear that your experience wasn't satisfactory.  If you encountered any specific issues during your stay that you'd like to share with us, please provide more details.  Your feedback is valuable to us, and we would like to address your concerns.Sincerely,Hotel Seville Management

10/10 有夠讚

Vanessa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 1 月住了 1 晚
Hotel Seville Management 於 2024年4月30日回覆
Dear Vanessa,Thank you for your comment!  We're glad to hear that you found our property clean.  Please feel free to reach out if there's anything else we can do to enhance your experience.  We appreciate your feedback and hope to see you again soon!Kind Regards,Hotel Seville Management

10/10 有夠讚

Vanessa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 1 月住了 1 晚
Hotel Seville Management 於 2024年4月30日回覆
Dear Vanessa,Thank you for your comment!  We're glad to hear that you found our property clean.  Please feel free to reach out if there's anything else we can do to enhance your experience.  We appreciate your feedback and hope to see you again soon!Kind Regards,Hotel Seville Management

10/10 有夠讚

Vanessa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 1 月住了 1 晚
Hotel Seville Management 於 2024年4月30日回覆
Dear Vanessa,Thank you for your comment!  We're glad to hear that you found our property clean.  Please feel free to reach out if there's anything else we can do to enhance your experience.  We appreciate your feedback and hope to see you again soon!Kind Regards,Hotel Seville Management

10/10 有夠讚

Vanessa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service
於 2024 年 1 月住了 1 晚
Hotel Seville Management 於 2024年4月30日回覆
Dear Vanessa,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Hotel Seville.  We work tirelessly to ensure guests experience the best hospitality in Hotel Seville.  Again, we are so happy you enjoyed your stay, and we would love to host you again.Kind Regards,Hotel Seville Management

10/10 有夠讚

Vanessa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to everything
於 2024 年 2 月住了 2 晚
Hotel Seville Management 於 2024年4月30日回覆
Dear Vanessa,We're glad to hear that our location suits your needs!  Being close to everything is a plus.  Please let us know if there's anything else we can assist you during your stay.  We hope to have the pleasure of hosting you again in the future!Kind Regards,Hotel Seville Management

10/10 有夠讚

Vanessa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sweet
於 2024 年 4 月住了 1 晚
Hotel Seville Management 於 2024年4月30日回覆
Dear Vanessa,Thanks for your feedback!  We're delighted to hear that you had a sweet experience with us.  If there's anything we can do to make your next stay even sweeter, just let us know.  We look forward to welcoming you back soon!Kind Regards,Hotel Seville Management

10/10 有夠讚

Vanessa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good service
於 2024 年 4 月住了 1 晚
Hotel Seville Management 於 2024年4月30日回覆
Dear Vanessa,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Hotel Seville.  We work tirelessly to ensure guests experience the best hospitality in Hotel Seville.  Again, we are so happy you enjoyed your stay, and we would love to host you again.Kind Regards,Hotel Seville Management

10/10 有夠讚

Vanessa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very accommodating
於 2024 年 4 月住了 1 晚
Hotel Seville Management 於 2024年4月30日回覆
Dear Vanessa,We're pleased to hear that you found our accommodations accommodating!  It's always our goal to provide a comfortable and enjoyable experience for our guests.  If there's anything else we can do to enhance your stay, please don't hesitate to let us know.  We look forward to welcoming you back in the future!Kind Regards,Hotel Seville Management

6/10 一般般

Sonja,Ithaca

喜歡:整潔度和員工素質
The room was very clean. It was not at all fancy and the mattress was a little hard for my liking, however it was very affordable and the breakfast hit the spot.
於 2024 年 4 月住了 3 晚
Hotel Seville Management 於 2024年4月26日回覆
Dear Sonja,We're glad you found your room clean and the breakfast satisfying during your stay.  While we aim to provide comfortable accommodations, we apologize if the mattress was not to your preference.  Your feedback is valuable to us, and we'll consider it as we strive to improve our guests' experiences.  Thank you for choosing to stay with us, and we hope to welcome you back in the future.Kind Regards,Hotel Seville Management

6/10 一般般

Michelle,MUKILTEO

The room was quiet and clean. 15 minutes from Ontario Airport.
於 2024 年 4 月住了 4 晚
Hotel Seville Management 於 2024年4月25日回覆
Dear Michelle,We're thrilled you enjoyed a peaceful and tidy stay with us.  Our proximity to Ontario Airport is convenient for travelers, and we're glad it suits your needs.  We'd love to welcome you again if your travels bring you back to the area.  Safe travels!Kind Regards,Hotel Seville Management

10/10 有夠讚

Jose

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All good
於 2024 年 4 月住了 3 晚
Hotel Seville Management 於 2024年4月25日回覆
Dear Jose,We're delighted to hear that everything met your expectations during your stay!  Please let us know if there's anything specific you particularly enjoyed or any feedback you'd like to share.  We're here to ensure you have a great experience whenever you stay with us.Thank You,Hotel Seville Management