露台/庭院

霧笛港飯店的評分

3 out of 5
霧笛港飯店
4140 Via Marina, Marina del Rey, CA

評論

7.8

不錯哦

10 分,有夠讚;1002 則評論中有 396 則" "
8 分,不錯哦;1002 則評論中有 319 則" "
6 分,一般般;1002 則評論中有 135 則" "
4 分,不太好;1002 則評論中有 74 則" "
2 分,很糟糕;1002 則評論中有 78 則" "

8.0/10

整潔度

8.4/10

員工素質

6.8/10

設施服務

7.2/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

Hui Chen

喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

YEONG RUEY

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 3 晚
Siri 於 2019年11月21日回覆
Your 10 out of 10 rating made us smile. Thank you for choosing the Foghorn Harbor Inn and we hope you return to see us again.

10/10 有夠讚

真實旅客

於 2019 年 2 月住了 1 晚
Siri 於 2019年4月2日回覆
Sorry, I don't know how I missed this posting. Thank you very much for choosing the Foghorn Hotel for your Marina del Rey visit and your 5 out of 5!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好的住宿服務,人員很親切,我們使用了一程免費LAX機場送機(約25分鐘左右車程),還有提供免費咖啡和點心,Chesse Factory就在旁邊,海灘美景就在眼前,真是開心的住宿經驗!
於 2018 年 10 月住了 2 晚
Siri 於 2018年11月4日回覆
I feel like I already responded, so if this is a duplicate please accept my apology. Thank you for your 5 rating and we are very happy that you enjoyed your stay with us and our great location. The free airport ride is an additional bonus provided to our guests.

8/10 不錯哦

Candy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel with good choice of DVD provided!
Nice hotel with good choice of DVD provided! The staff are friendly and helpful. Tge breakfast are not bad too.
於 2018 年 9 月住了 1 晚
Siri 於 2018年9月26日回覆
Thanks for choosing the Foghorn Hotel for your recent Marina del Rey visit. We are glad to hear that you enjoyed our DVD selection (complementary) and our breakfast selection. We appreciate your 4 out of 5 rating and your feedback..

10/10 有夠讚

SHIANG CHIH

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
給人家庭溫馨感的碼頭景觀飯店
這次去美國住了6-8間飯店 唯一一間在大廳有提共熱開水的 飯店人員非常友善 而且有禮貌並樂於助人 設備並沒有全新 但是很齊全 相當不錯的選擇

6/10 一般般

真實旅客

喜歡:員工素質和住宿環境和硬體
景觀很好,職員很熱情
酒店在沙灘旁,景觀很好。 酒店沒有泳池等娛樂場所,但有免費DVD/書借閱。 員工超親切!很樂意幫忙解決問題! 房間尚算整潔,但味道有點大

10/10 有夠讚

John

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A diamond in the rough. Nice people, nice rooms, and a great area. Not as fancy as some but clean and comfortable.
於 2024 年 5 月住了 1 晚
Zayn 於 2024年5月28日回覆
Dear John,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.We are glad the accommodations and service were to your liking, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel.Thank you for taking the time to share your experience of your stay at the Foghorn Harbor Inn Hotel.We look forward to seeing you again soon.Best regards,ZaynFront Desk ClerkFoghorn Harbor Inn

2/10 很糟糕

Cris,London

情侶出遊, 商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room STANK of disinfectant and paint. It was freezing but staff couldn't make heater work. Lighting is fierce white fluorescent - really unpleasant. Room was under the stairs and noisy all the time. Worst - no running water in the bathroom sink. Had to clean teeth in the bath. Staff unhelpful and VERY passive aggressive. Not so much as an apology let alone a partial refund. Wouldn't stay here again if you paid me.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Belen

Quiet room and nice view!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Elizabeth

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was a great place to stay
於 2024 年 5 月住了 1 晚
Romeo 於 2024年5月17日回覆
Dear ElizabethWe would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.We are glad the accommodations and service were to your liking, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel.Thank you for taking the time to share your experience of your stay at the Foghorn Harbor Inn Hotel.We look forward to seeing you again soon.Best regards,Front Desk Foghorn Harbor Inn

2/10 很糟糕

Birgit

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Ziemlich runtergekommenes Hotel. Der Preis ist dermaßen übertrieben. Bettlaken und Bezüge wurden entweder nicht gewechselt oder einfach so alt und zerschlissen. Wir haben uns geekelt und beschlossen, darin auf keinen Fall zu schlafen. An der Rezeption herrschte eine freundliche Gleichgültigkeit. Es wurde uns nicht einmal ein anderes Zimmer angeboten. Nachdem wir gleich wieder ausgeheckt haben, bleiben wir auf die unverschämten Kosten über 2 Nächte sitzen. Die Kaution wurde dann auch noch abgezogen!? Es besteht dringender Handlungsbedarf
於 2024 年 5 月住了 2 晚

4/10 不太好

Ruth

不喜歡:設施服務和住宿環境和硬體
You get what you pay for, and less! The room needs some serious updating, and ripped and stained linen needs to be replaced. A huge issue, and a serious concern, was the excessive use of disinfectant, I guess it was Lysol. The smell took my breath away as soon as we checked into the hotel. I'm allergic to fragrance, and I have asthma. We could not allow them to clean the room for that reason! Please, if you have sensitivities/allergies, and/or Asthma, do not stay here!!!!
於 2024 年 5 月住了 5 晚

4/10 不太好

Silvia

情侶出遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Wir hatten das Basic-Zimmer, nicht zu empfehlen, man fühlt sich etwas, wie in einer Abstellkammer. Es entstand kein Wohlfühlgefühl im Zimmer und wir sind wirklich nicht anspruchsvoll. Stark veraltete Möbel, keine USB-Anschlüsse im Zimmer. Konnten uns aber freundlichweise an der Rezeption Adapter ausleihen. Kaffee und Tee konnten man sich auf dem Flur zubereiten und es gab auch ab und zu etwas Gebäck (einzeln eingeschweißt). Tolle Lage, relativ schnell zu Fuß am Meer, hinter dem Hotel die Marina mit Strand. Mit einem anderen/besseren Zimmer würde ich das Hotel wieder buchen, wenn der Preis stimmig ist.
於 2024 年 5 月住了 3 晚

4/10 不太好

Anthony

不喜歡:住宿環境和硬體
The property is on the beach, however, homeless walking around the property day and night. Lower halls smell of mold. Rooms are very basic...almost cabin-like. More of a motel than a hotel.
於 2024 年 5 月住了 7 晚

6/10 一般般

Clare

家庭旅遊
A very basic property with tired decor but on the marina/beach front away from LA hassle.
於 2024 年 5 月住了 2 晚

6/10 一般般

Darinel

於 2024 年 5 月住了 1 晚

8/10 不錯哦

Melissa

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Foghorn Harbor Inn is quaint and situated in the heart of the Marina del Rey harbor. We loved our little patio and watching all the weekend activity of volleyball, kayakers, joggers, friends having coffee and gatherings, and lots of doggies! We did wish the hotel provided hot coffee with coffee bar options for our morning patio time. We would definitely come back!
於 2024 年 5 月住了 2 晚

6/10 一般般

Steve,Las Vegas

喜歡:員工素質
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Cynthia

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is old and run down, needs major updates!!!!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Aaron

喜歡:整潔度、員工素質和住宿環境和硬體
Great view of the marina! Amazingly roomy provaite patio's. The most comfortable beds! And The Ceesecake Factory is right beside the hotel.. It was my first time there - amazing food, clean & half the price of the crowded beach restaurants ..
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Se-Wai,Seattle

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good value, good location. Rooms feel dated but got a decent night’s sleep.
於 2024 年 5 月住了 1 晚

6/10 一般般

Jeremy,Brooklyn

團體旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
I've stayed here at least 5 times now mainly because of the location. I've been hoping they would make some improvements seeing as how old the property is but alas thing seem to be getting worse. Tiny crumbling soaps, screen doors off the rails. no more coffee in the AM, and just basic things that havent been maintained or improved at all. Most likely wont be staying again.
於 2024 年 4 月住了 1 晚

4/10 不太好

Rui

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Chambre non faite alors que l'option nous était donnée de demander de faire la chambre. Du coup poubelles non vidées. Télé non connectée au réseau du cable car cordon d'alimentation du boitier digital trop court pour pouvoir être branché. Il manquat environ 2 cm de câble. C'est un gag ! 50 USD prélevés sur carte bancaird sans aucune raison ni justificatif à la date d'aujourd'hui.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Sandra

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Julia

喜歡:整潔度、員工素質和住宿環境和硬體
Everything
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Julia

喜歡:整潔度、員工素質和住宿環境和硬體
Everything
於 2024 年 4 月住了 1 晚

4/10 不太好

Virginia

不喜歡:設施服務和住宿環境和硬體
Only good thing is the location. They act like they don't care about you. They only provide instant coffee and I had to ask for cups. No coffee maker in the room.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Daniel

喜歡:整潔度和員工素質
不喜歡:設施服務
Nice little hotel in a good location and on the beach. The room was clean with a comfortable bed. The parking lot is big with free parking. Yeah the rooms and property are dated without amenities, but if that’s what you want there is a Marriott across the street for triple the price.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月22日回覆
Dear Daniel,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.We are glad the accommodations and service were to your liking, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel.We are in the process of renovating the hotel, while keeping that classic Foghorn Harbor Inn feel. Any suggestions you have that would have further improved you experience would be greatly appreciated!Thank you for taking the time to share your experience of your stay at the Foghorn Harbor Inn Hotel.We look forward to seeing you again soon.Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

10/10 有夠讚

Jennifer

親子旅遊
喜歡:整潔度、員工素質和設施服務
The property is older but it is clean, the staff are friendly the little beach and playground are great and its so close to Venice and Santa Barbara. We would definitely come back.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月22日回覆
Dear Jennifer,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.We are glad the accommodations, location, and service were to your liking, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel.Thank you for taking the time to share your experience of your stay at the Foghorn Harbor Inn Hotel.We look forward to seeing you again soon!Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

6/10 一般般

Adrian

喜歡:員工素質
Bit dated but worked out well for a few days stay. Recommend coffee makers as there is no other place near to get coffee
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月17日回覆
Dear Adrian,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We are delighted to have been your hotel of choice during your recent stay. Thank you for reviewing your stay with us. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive. We apologize for the datedness of the rooms, and we are in the process of renovating the hotel. Thank you for your suggestion about the coffee, and we will look into implementing your suggestion. We strive to handle these situations with understanding and care. If you have any questions or would like to discuss this matter further, we are more than willing to provide additional information or assistance.Thank you again for your feedback, and will be looking into the concerns you mentioned. We look forward to welcoming you back in the future. Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

6/10 一般般

Gina

Best location- yucky rooms- but very safe. Thank you 🙏
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年4月15日回覆
Dear Gina,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.Thank you for reviewing your stay with us. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive. Any suggestions on how we can improve your experience with us, especially in regards to your comment on the rooms, are greatly appreciated. What could we have done better?Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel. Thank you again for your feedback, and will be looking into the concerns you mentioned. We look forward to welcoming you back in the future. Best regards,Kyrian SowardsFront DeskFoghorn Harbor Inn

2/10 很糟糕

Ariel

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
We were given a room that was not serviced. The sheets were off and the garbage was full. We were assigned another room. The new assigned room was neat but the sheets were not clean. We were booked for 2 days but decided to check out one day early. We went to another hotel away from the area because there were too many transients around that area. Positive note is that it was next to Cheesecake Factory restaurant.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月14日回覆
Dear Ariel,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We are delighted to have been your hotel of choice during your recent stay. Thank you for reviewing your stay with us. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive. We apologize for the state of the original room you checked into, and that the new room was not up to par. We will be looking to improve the issues you mentioned regarding the cleanliness of the rooms moving forward. We strive to handle these situations with understanding and care. If you have any questions or would like to discuss this matter further, we are more than willing to provide additional information or assistance.We value your patronage and hope this incident will not deter you from choosing us in the future. Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable. Thank you again for your feedback, and will be looking into the concerns you mentioned. We look forward to welcoming you back in the future. Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

2/10 很糟糕

Paul

不喜歡:整潔度
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月22日回覆
Dear Paul,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.Thank you for reviewing your stay with us. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive. Any suggestions on how we can improve your experience are greatly appreciated.Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel. Thank you again for your feedback, and will be looking into the concerns you mentioned. We look forward to welcoming you back in the future. Best regards,Kyrian SowardsFront DeskFoghorn Harbor Inn

8/10 不錯哦

Jing

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Only stayed for one night. A few steps to beach but was raining that night and next day….
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月11日回覆
Dear Jing,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.We are glad the accommodations and service were to your liking, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel. Thank you for taking the time to share your experience of your stay at the Foghorn Harbor Inn Hotel.We look forward to seeing you again soon, under sunnier skies!Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

10/10 有夠讚

Catherine

於 2024 年 4 月住了 2 晚

2/10 很糟糕

joseph

家庭旅遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The property minus the structure is nice. Insanely outdated amenities. The property owner definitely made his money but seems very behind on up keep.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月2日回覆
Dear Joseph, We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay. We are happy to hear you enjoyed the property. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive. We apologize for your negative experience with our amenities. We are in the process of renovating the hotel, and apologize that the room was not up to par during your stay. Any suggestions on how we could have further improved your experience are greatly appreciated. Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel. Thank you again for your feedback, and we will be looking into the concerns you mentioned. We look forward to welcoming you back in the future. Best regards, Kyrian Sowards Front Desk Clerk Foghorn Harbor Inn

2/10 很糟糕

Benjamin,Akron

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年4月2日回覆
Dear Benjamin, We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive. We are in the process of renovating the hotel, and apologize that the room was not up to par during your stay. Any suggestions on how we could have improved your experience are greatly appreciated. Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel. Thank you again for your feedback, and we look forward to welcoming you back in the future. Best regards, Kyrian Sowards Front Desk Clerk Foghorn Harbor Inn

6/10 一般般

Cintia

喜歡:整潔度和員工素質
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月27日回覆
Dear Cintia,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.Thank you for reviewing your stay with us. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive.Furthermore, if there is anything we could have done to enhance your stay with us and make it more comfortable or enjoyable, please do not hesitate to let us know. Your satisfaction and well-being are our utmost priorities.Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel. Thank you again for your feedback, and will be looking into the concerns you mentioned. We look forward to welcoming you back in the future. Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

4/10 不太好

Krystin

家庭旅遊
喜歡:員工素質和設施服務
不喜歡:整潔度
Older place, amazing location. The room needed vacuuming, the bathroom floor had hair all over, the linens on one bed had stains. The room was in need of maintenance. What made up for it - The location was amazing, walkable, and super safe.
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年3月21日回覆
Dear Krystin,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We are delighted to have been your hotel of choice during your recent stay. Thank you for reviewing your stay with us. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive. We will be looking to improve the issues you mentioned moving forward.First and foremost, We extend our sincerest apologies for the oversight that resulted in the cleanliness and the functionality of the room not being up to par. We understand the significance of providing our guests with the service and accommodations they expect and deserve. It is evident that we fell short in this instance. Please rest assured that we take this matter seriously and are already implementing measures to prevent such errors from occurring again. We strive to handle these situations with understanding and care. If you have any questions or would like to discuss this matter further, we are more than willing to provide additional information or assistance. We value your patronage and hope this incident will not deter you from choosing us in the future. Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel. Thank you again for your feedback, and will be looking into the concerns you mentioned. We look forward to welcoming you back in the future. Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

10/10 有夠讚

Jennifer,Poysippi

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月21日回覆
Dear Jennifer,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.Thank you for reviewing your stay with us. We are glad the accommodations and service were to your liking, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel.Thank you for taking the time to share your experience of your stay at the Foghorn Harbor Inn Hotel. Any suggestions on how we can improve your experience are greatly appreciated.Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel. Thank you again for your feedback, and we look forward to welcoming you back in the future. Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

6/10 一般般

Lilian

喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
The property is well located, old but clean and the rooms are OK. The staff at the front desk was cordial and helpful. The issue I had was with the water heater that was broken one of the days I stayed and I had to take a cold bath early in the morning. The hotel did nothing about it, after several attempts to talk to the manager in person, phone calls later or emails. I haven’t received a reply yet. Not good management…
於 2024 年 2 月住了 4 晚
Front Desk 於 2024年3月18日回覆
Dear Lilian,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.Thank you for reviewing your stay with us. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive. We are working to improve the issues you mentioned regarding our hotel’s communication pipeline moving forward.We apologize for the negative experience you have had in regards to contacting the hotel, and have made sure to thoroughly reiterate your issues with the water, so the issue may be addressed as quickly as possible. We strive to handle these situations with understanding and care. If you have any questions or would like to discuss this matter further, we are more than willing to provide additional information or assistance. We value your patronage and hope this incident will not deter you from choosing us in the future. Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable, and are glad you had a pleasant experience with our Front Desk staff. Thank you again for your feedback, and we will be looking into the concerns you mentioned. We look forward to welcoming you back in the future. Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

6/10 一般般

Brandy

喜歡:員工素質
Great guy at the front desk rooms old smell old great views and walkable
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月17日回覆
Dear Brandy,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.We are happy to hear you enjoyed your service, and are currently working on renovating the Foghorn to give it a more refined feel, while keeping it's vintage allure.Thank you for reviewing your stay with us. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive. Any suggestions on how we can improve your experience are greatly appreciated. The more specific, the better!Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel. Thank you again for your feedback, and we look forward to welcoming you back in the future. Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

10/10 有夠讚

Edward

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent views and good services
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月17日回覆
Dear Edward,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.We are glad the accommodations and service were to your liking, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel. If you have any suggestions on how we could further improve your experience with us moving forward, we would greatly appreciate it!Thank you for taking the time to share your experience of your stay at the Foghorn Harbor Inn Hotel.We look forward to seeing you again soon.Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

8/10 不錯哦

Gloria

情侶出遊
喜歡:整潔度和員工素質
I’d been in this hotel 30 years earlier and found it outstanding. It’s still cute and with a great, kind staff. But the property shows its age. The rooms have been renewed, the bathrooms still look the same. The unbeatable upside is the location, right on a quiet beach.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月16日回覆
Dear Gloria,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.We are glad the accommodations, location and service were to your liking, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel.Thank you for your comments regarding the rooms age. We are in the process of renovating the hotel, while keeping it's vintage allure. Any further thoughts you have on this matter are greatly appreciated.Thank you for taking the time to share your experience of your stay at the Foghorn Harbor Inn Hotel.Thank you for being a loyal guest at the Foghorn Harbor Inn Hotel, and we look forward to seeing you again soon!Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

10/10 有夠讚

edward

於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月2日回覆
Dear Edward,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.We are glad the accommodations and service were to your liking, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel.Thank you for taking the time to share your experience of your stay at the Foghorn Harbor Inn Hotel.We look forward to seeing you again soon.Best regards, Kyrian Sowards Front Desk Clerk Foghorn Harbor Inn

6/10 一般般

Alan

情侶出遊, 商務旅客
不喜歡:整潔度、員工素質和設施服務
Room was not very clean Could not get coffee or cups during our 2 day stay. We were told someone had taken had taken all supplies of both and they were waiting for resupply
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月13日回覆
Dear Alan,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.First and foremost, I extend our sincerest apologies for the oversight that resulted in the issues you stated with the coffee and cups, as well as the cleanliness of the room. We understand the significance of providing our guests with the service and accommodations they expect and deserve. It is evident that we fell short in this instance. Please rest assured that we take this matter seriously and are already implementing measures to prevent such errors from occurring again, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel.Thank you for taking the time to share your experience of your stay at the Foghorn Harbor Inn Hotel.We look forward to seeing you again soon.Best regards,Kyrian SowardsFront Desk ClerkFoghorn Harbor Inn

2/10 很糟糕

Laurence

不喜歡:員工素質和住宿環境和硬體
We liked the location. The facility is run down, cheaply furnished. The entire facility had NO HOT WATER the morning we checked out. The staff were unapologetic. I asked about a rebate and have heard nothing.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月13日回覆
Dear Laurence,I trust this message finds you in good spirits. My name is Kyrian, and I have the pleasure of serving as the Front Desk Agent at Foghorn Harbor Inn. I received your feedback regarding your check-in experience with us today, and I am reaching out personally to address your concerns.First and foremost, I extend our sincerest apologies for the oversights and supply issues that resulted in your unpleasant experience with us, especially regarding the hot water. We understand the significance of providing our guests with the service and accommodations they expect and deserve. It is evident that we fell short in several ways. Please rest assured that we take these matters seriously and are already implementing measures to prevent such errors from occurring again.I have reached out to management in regards to the rebate you mentioned directly, to rectify this oversight.Furthermore, if there is anything else we can do to enhance your experience with us and make it more comfortable or enjoyable, please do not hesitate to let us know. Your satisfaction and well-being are our utmost priorities.Once again, we sincerely apologize for any inconvenience you experienced. We truly value your patronage and hope to have the opportunity to better serve you in the future, thereby restoring your confidence in Foghorn Harbor Inn.Warm regards,Kyrian SowardsFront Desk AgentFoghorn Harbor Inn

2/10 很糟糕

Ali,Katy

家庭旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
Worst hotel I ever seen
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年3月9日回覆
Dear Ali,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We value your patronage, and are delighted to have been your hotel of choice during your recent stay.Thank you for reviewing your stay with us. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive. Any suggestions on how we can improve your experience are greatly appreciated.Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable, as complete satisfaction is our goal here at the Foghorn Harbor Inn Hotel. Thank you again for your feedback. We look forward to welcoming you back in the future. Best regards, Kyrian Sowards Front Desk Clerk Foghorn Harbor Inn www.foghornhotel.com (310) 823 4626 foghornhotel2@gmail.com

4/10 不太好

Paul

商務旅客
不喜歡:整潔度、設施服務和住宿環境和硬體
Pretty basic property. "Breakfast" as advertised was a bottle of instant coffee. Room repair adequate, just. Hot water in my room was 5 minutes away. Wonderful location, served my needs, but if you are looking for something comfortable beyond a clean bed, this might not be it.
於 2024 年 2 月住了 4 晚
Front Desk 於 2024年3月8日回覆
Dear Paul,We would like to thank you for your recent visit to Foghorn Harbor Inn Hotel. It has been a pleasure to serve you. We are delighted to have been your hotel of choice during your recent stay. Thank you for reviewing your stay with us. We appreciate the opportunity to address your concerns and ensure your experience with us remains positive. We will be looking to improve the issues you mentioned moving forward. We strive to handle these situations with understanding and care. If you have any questions or would like to discuss this matter further, we are more than willing to provide additional information or assistance. We value your patronage and hope this incident will not deter you from choosing us in the future. Our team is dedicated to ensuring your experiences with us are nothing but pleasant and comfortable. Thank you again for your feedback, and will be looking into the concerns you mentioned. We look forward to welcoming you back in the future. Best regards,Kyrian Sowards Front Desk Clerk Foghorn Harbor Inn www.foghornhotel.com (310) 823 4626 foghornhotel2@gmail.com