大廳

安娜貝爾海岸飯店的評分

3.5 out of 5
安娜貝爾海岸飯店
2011 W Olive Ave, Burbank, CA

評論

9.2

太棒了

10 分,有夠讚;1003 則評論中有 714 則" "
8 分,不錯哦;1003 則評論中有 187 則" "
6 分,一般般;1003 則評論中有 55 則" "
4 分,不太好;1003 則評論中有 22 則" "
2 分,很糟糕;1003 則評論中有 25 則" "

9.4/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

YaLing

於 2023 年 6 月住了 2 晚
Front Desk Manager 於 2023年6月21日回覆
Thank you for your review, we truly appreciate it! Hope to welcome you back!

8/10 不錯哦

yingjun

喜歡:員工素質、設施服務和住宿環境和硬體
於 2021 年 11 月住了 2 晚

10/10 有夠讚

Tami

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Hotal Management 於 2024年4月29日回覆
Thank you for your review, we're glad you enjoyed your stay with us.Looking forward for another great stay. Can't wait to welcome you back!

10/10 有夠讚

Samantha

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved that the parking was easy, check in process was quick. I also love that they have a little snack and beverage area that you can self check out at if you need some room Snacks! Everyone we met from the front desk staff, room cleaners, and the restaurant staff were all amazing and so friendly! They made us feel welcome and loved e had great conversations!
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月29日回覆
Thank you for your 5/5 review! It's wonderful to know that that our team member across the hotel, from the front desk to housekeeping to the restaurant (Olive's Bistro), made your stay special with their friendly service and engaging conversations. Your kind words mean a lot to us, and we can't wait to welcome you bsck for another memorable stay!

10/10 有夠讚

Hugo

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Hotel Manaement 於 2024年4月29日回覆
Thank you for your review, we truly appreciate it. Looking forward to welcoming you back!

8/10 不錯哦

Joselyn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Free parking, clean, friendly staff, great location. Not a fan of the $250 deposit charge at check in to be reimbursed 3-4 days after check out. Generally this is just a hold not a charge. Otherwise perfect for us.
於 2024 年 4 月住了 3 晚
Hotel Management 於 2024年4月25日回覆
Thank you for your feedback and choosing to stay with us. We appreciate your comments regarding the deposit charge, and we want to clarify that this is a standard practice to ensure the security of our property. Rest assured that it is typically a hold and not a charge, and we apologize for any inconvenience this may have caused.We are glad to hear that overall your stay was perfect, and we hope to welcome you back in the future.

10/10 有夠讚

Anya

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A lovely hotel which felt very traditionally American. The transport to and from local attractions was amazing and so useful- big perk! The option to use the adjacent hotels facilities was good too. The staff were what made the hotel for us, especially Dennis and Luiz - amazing people.
於 2024 年 4 月住了 5 晚
Hotel Management 於 2024年4月24日回覆
Thank you for the perfect rating and for taking the time to share your experience. We're delighted that you had great time with us and it's wonderful to know that Dennis and Luis made such a memorable impact during your visit. Can't wait to welcome you back!

10/10 有夠讚

KRISTIN

喜歡:整潔度、員工素質和住宿環境和硬體
Burbank location with parking & transportation to local areas such as Universal Studios.
於 2024 年 4 月住了 4 晚
Hotel Management 於 2024年4月24日回覆
Thank you for your perfect rating, we truly appreciate it. Looking forward to welcoming you back for another great stay!

2/10 很糟糕

Alexander

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Coast Anabelle Hotel’s “complimentary” shuttle service abandoned my wife and I at Universal Studios-Hollywood. We had a 4:30pm reservation to leave Universal, however, after being only 2 minutes late to the pick up location, my wife and I had the privilege of watching the shuttle pull away as the driver called and then promptly hung up on me. I called the driver back twice, as he drove away from us, but he did not answer. I called the hotel to explain the precarious situation we were put in, however, the front desk was dismissive. The desk clerk told me to wait for the next shuttle that would arrive an hour later. I explained to the desk clerk that we were left standing in the middle of a parking lot, in 80 degree weather, with no bathroom and was met with incredibly rude resistance. I was told by the desk clerk that it was “too bad” and we “had to wait.” Since it was hot and humid and we had to use the bathroom, I was forced to call an Uber and walk across two parking lots to get picked up. Upon return to the hotel, the front desk clerk would not even acknowledge my wife and I. After demanding an answer, I was finally told to speak to the manager tomorrow “if I insisted.” After waiting the next day to speak with the manager, I was accused of being inconsiderate to the shuttle driver and anyone else who may have been on the shuttle. I asked the manager for a refund for our Uber ride and was told by the manager that I was asking for an outrageous request.
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月23日回覆
Thank you for taking the time to share your feedback regarding your recent experience with our complimentary shuttle service. We sincerely apologize for the distress and inconvenience you and your wife experienced at Universal Studios-Hollywood.We understand that waiting in uncomfortable conditions is far from the high standard of service we strive to provide, and it is regrettable that the response you received from our staff did not meet your expectations or our own standards of customer care.Our shuttle service is indeed complimentary and is a popular amenity among our guests. It operates on a strict schedule to accommodate as many guests as possible and to ensure timely arrivals at various destinations. On the day of your reservation, our driver attempted to adhere to the 4:30 PM pick-up time, and due to the tight schedule, which includes a required presence at a different location by 5 PM and the next pick-up at Universal at 5:30 PM, the shuttle had to depart. As per our safety protocol, once our driver begins the route, they are not permitted to use their phone while driving.We did our utmost to communicate the pick-up times and the importance of being on schedule. When we learned that you were not present at the designated time, we attempted to make accommodations by offering the next available shuttle. We understand that this was not the solution you were hoping for and that an hour's wait was not ideal.Again, we apologize for your experience and look forward to the opportunity to restore your confidence in our hotel.

8/10 不錯哦

Shu-hui

喜歡:員工素質
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月24日回覆
Thank you for choosing to stay with us, your rating is greatly appreciated. We look forward to welcoming you back soon for another wonderful stay.

6/10 一般般

Susan Weil

商務旅客
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
The noise in the atrium lobby bar was loud and disturbing until 11:30 at night. It easily filtered to my room, which was also also in the atrium area. Definitely a dealbreaker. otherwise, would definitely consider staying there again.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月19日回覆
Thank you for sharing your feedback with us. We deeply apologize for the inconvenience caused by the noise from the bar. Your comments are valuable to us, and it's well noted. We appreciate your kind words regarding considering staying with us again, and we assure you that we are dedicated to providing a comfortable and enjoyable experience for all our guests. Thank you for undersatnding, and we look forward to the opportunity to welcome you back.

10/10 有夠讚

Frank

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Even though it was on a main road you won't know it. Could have used a mircowave but not a requirement.
於 2024 年 4 月住了 3 晚
Hotel Management 於 2024年4月15日回覆
Thank you for your perfect score, we truly appreciate it. Your feedback is well noted,and for us to continually improve so we can make each stay a little better.Looking forward to welcoming you back soon.

10/10 有夠讚

Herman

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in. Staff super friendly Ill be staying here again
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月15日回覆
Than you for choosing to stay with us, we're glad you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes.

8/10 不錯哦

June

家庭旅遊
喜歡:整潔度和員工素質
Funny stuff, safe place
於 2024 年 4 月住了 4 晚
Hotel Management 於 2024年4月17日回覆
Thank you for your review, we're glad you enjoyed your stay. Can't wait to pass along your kind remarks to our staff, looking forward to welcoming you back!

8/10 不錯哦

Shawn

家庭旅遊, 親子旅遊
喜歡:整潔度和員工素質
We chose this hotel due to the close proximity to Universal Studios Hollywood and it truly was a quick 12 minute drive! They offer a free shuttle, which we decided not to take just due to the uncertainty of our plans. The staff were all super friendly and helpful. The only challenge with this hotel is the noise. If you have small children just be aware that the bar downstairs doesn’t close until 10pm, which may interfere with bedtime. All of the rooms are close to the open concept lobby/bar, so you can hear everything from your room. We placed a towel under our door but didn’t help much. One other thing I didn’t love was the lack of extra locks on the hotel room doors. The only lock the room had was the bolt above the handle. Very unusual for a hotel room. Other than that it is a good place if you want to be close to Universal.
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月15日回覆
Thank you for choosing to stay wiith us and for taking the time to share your feedback. Your feedback is valuable to us, and we will certainly look into ways to address these concerns to improve the overall guest experience. We hope that despite these challenges you were able to enjoy your time here, and we look forward to welcoming you back in the furture for an even better stay.

8/10 不錯哦

Thomas

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service and very friendly staff
於 2024 年 4 月住了 4 晚
Hotel Management 於 2024年4月9日回覆
Thank you for taking time to write this review, we're glad you enjoyed your accommodation. We're very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 有夠讚

Erin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was spacious, clean and very comfortable. We loved the rain shower, the beautiful windows that opened and the lovely bartender and food.
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年4月8日回覆
Thank you for the fantastic review! It's great to know that you loved the rain shower, the beautiful windows that opened, and had a positive experience with our lovely bartender and delicious food. We aim to provide a memorable experience for all our guests, and we are delighted that we could exceed your expectations. We hope to welcome you back for another amazing stay soon.

10/10 有夠讚

Ryan

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our room was spacious, clean and comfortable for our family of 4. The location was perfect as we spent our days at Universal Studios. We’d absolutely stay here again!
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月3日回覆
Thank you for your review, we're glad you had a comfortable stay with us. Looking forward to welcome you back soon!

10/10 有夠讚

Carolyn

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location!
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月3日回覆
Thank you for your review! Your perfect rating means a lot to us, and we hope to welcome you back soon for another fantastic stay!

10/10 有夠讚

Krystal

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年4月2日回覆
Thank you for your perfect rating and brief but positive feedback! We appreciate your support and hope to welcome you back again in the future for another great stay!

10/10 有夠讚

Owen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic staff. Rooms were clean and quite nice. Free shuttle was a huge bonus. Pool in neighbouring hotel not an issue at all. Its a stone throw away. Would definitively recommend.
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年4月1日回覆
Thank you for your wonderful review and perfect rating! We are delighted to hear that you had a fantastic experience with our staff, clean rooms, and the convenience of the free shuttle service. We're glad that the sister property's (Safari inn) pool was easily accessible and not a problem for you. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

6/10 一般般

Jennifer

情侶出遊
不喜歡:設施服務和住宿環境和硬體
We had a street side room and our window would not shut all the way. It was extremely noisy and felt a bit unsafe. The faucet leaked and was only hot water in the sink. Rug had a huge stain. We left one night early to get home. Not a fan of this hotel.
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年4月2日回覆
We are sorry to hear about your dissapointing experience during your stay with us. We regret that you did not inform us about the issues sooner so that we could have had the opportunity to address and resolve them to ensure a more comfortable stay for you. Your feedbackis important to us, and we will use it to improve our services and facilities. We hope you will consider giving us another chance in the future to provide you with more positive experience. Thank you for sharing your concerns withs us.

10/10 有夠讚

Kevin Michael

於 2024 年 3 月住了 5 晚
Hotel Management 於 2024年4月22日回覆
Thank you for your review, we truly appreciate it. Looking forward to welcoming you back!

8/10 不錯哦

June Faye

於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年4月19日回覆
Thank you for choosing to stay with us and for your review. To make your next stay a perfect 5 out of 5, please feel free to share any specific suggestion or areas where we can further improve. Your feedback is invaluable to us, and we are committed to enhancing our services to exceed your expectations. We look forward to hosting you again and providing you with an even more exceptional experience.

10/10 有夠讚

Lisa

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was my second time staying here and I loved it again. It is centrally located to a lot of places. I highly recommend.
於 2024 年 1 月住了 5 晚
Hotel Management 於 2024年3月29日回覆
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Can’t wait to welcome you back!

10/10 有夠讚

Crystal Danita Jones

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome stay! Bed comfortable … Food delicious We are already planning our next stay. Definitely a gem.
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年3月28日回覆
Thank you for taking time to write a review, we're glad you enjoyed your accommodations. Our aim is to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Can't wait to welcome you back!

10/10 有夠讚

Susan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved being able to visit without having to drive. They picked us up at the train station and they also took us to Universal Studios. Super convenient!
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年3月28日回覆
Thank you for taking a moment to share your experience. We’re pleased to hear that you find our shuttle convenient. Looking forward to welcoming you again soon.

10/10 有夠讚

Jennifer

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel for the price. Will definitely stay here again next time we are in the area.
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年3月27日回覆
Thank you for the kind words and perfect rating! We are delighted to hear that you had a great experience during your stay with us! we look forward to welcoming you back on your next visit to the area.

10/10 有夠讚

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月21日回覆
Thank you for your review, we truly appreciate it. We look forward to hosting you again in the future!

10/10 有夠讚

Carla

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This facility was amazing. They were very accommodating after my flight got disrupted and took the time to make sure that I will get to the airport. The staff was friendly and the chocolates were a nice touch.
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年3月18日回覆
Thank you for sharing your wonderful experience with us! Ensuring our guests' comfort and convenience is always our top priority, and we are pleased to know that we could help make your airport transfer smoother. Your kind words means a lot to us, and look forward to the opportunity to welcome you back for another exceptional stay in the future.

10/10 有夠讚

Kelly,San Carlos

於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月8日回覆
Thank you for the review, we're glad you enjoyed your stay with us. Looking forward to welcoming you back!

10/10 有夠讚

Jerry

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great 👍
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月18日回覆
Thank you for the 5-star review! We are thrilled to hear that everything was great during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience.

10/10 有夠讚

Andrea

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great experience at Coast Anabelle hotel. The staff was friendly and the rooms were clean.I liked the lounge and restaurant at hotel,Olive Bistro. It was close to Universal Studios, Hollywood and many other spots. I felt safe coming into the hotel late at night. I would definitely stay here again.
於 2024 年 3 月住了 3 晚
Hotel Manegement 於 2024年3月13日回覆
Thank you for sharing your fantastic experience at Coast anabelle Hotel! We are delighted that you enjoyed our friendly staff, clean rooms, and our inhouse restaurant- Olive's Bistro. It's wonderful to hear that our convenient location near Universal Studios, Hollywood, and other attractions made your stay even more enjoyable. Your safety and comfort are our top priorities, and we are pleased to hear that you felt secure during your late- night arrivals. We can't wait to welcome you back for another fantastic stay!

10/10 有夠讚

Cecilia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El hotel está en una zona muy tranquila, tienen una excelente limpieza y la atención es muy buena.
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年3月11日回覆
Gracias por su reseña, nos alegra que haya tenido una excelente estadía con nosotros. Estamos seguros de que todo el personal de nuestro hotel disfrutó atendiendo sus necesidades tanto como usted disfrutó su estadía. ¡No puedo esperar para darle la bienvenida nuevamente!

10/10 有夠讚

DAISY MAN-YEE

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The staff were all very helpful and shuttle made it easy to go to airport, attractions and downtown Burbank and Hollywood.
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年3月11日回覆
Thank you for your perfect score! Your satisfaction is our top priority, we're glad we could enhance your experience. We look forward to welcoming you back on your next visit!

10/10 有夠讚

MARIA DE LA PAZ GANADO

喜歡:整潔度、員工素質和住宿環境和硬體
Excelente, esperemos regresar pronto
於 2024 年 1 月住了 4 晚
Hotel Management 於 2024年3月11日回覆
Gracias por tu reseña perfecta! Nuestro objetivo es brindar una experiencia verdaderamente única y estamos encantados de haber podido superar sus expectativas. Esperamos darle la bienvenida nuevamente a nuestro hotel en el futuro.

8/10 不錯哦

Cameron

情侶出遊
喜歡:整潔度和員工素質
The shuttles were a big draw but location not a lot of restraints within walking distance. Scheduling the shuttles was also a little hard maybe a website or an app could help with that.
於 2024 年 3 月住了 5 晚
Hotel Management 於 2024年3月11日回覆
Thank you for taking time to share your experience to us, we truly appreciate it.We continuously strive to improve our guest experience and your feedback is well noted. Your insights are invaluable, and we hope to have the pleasure of serving you better in the future.

2/10 很糟糕

Nicole

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was an absolute nightmare. We called before checking in to verify check in time & we spoke with Larissa - who was the sweetest human. So kind & helpful. When we walked in our initial impression was WOW - so cute & clean! Bright, beautiful entryway that smelled AMAZING. Larissa had gone home for the day and the woman who checked us in was rude, sarcastic and overall unhelpful. We stepped on to the elevator & gagged. It smells like mildew and dust. It’s physically hard to breathe in. We walked into our room & the smells got worse. Very strong mildew & dust odors! The rooms are dark & depressing. Our room overlooked a noisy parking lot. (Thin windows let all the sounds in!) The bathroom smelled HEAVILY of chemicals. It was definitely clean but the smell of bleach & cleansers was enough to cause us coughing fits. Fire sprinkler over toilet dripped constantly. Bathrobes are old, tattered & rough on skin. Beds are very uncomfortable. Sheets are rough. (Too much starch??) Both beds had stains on sheets. Air conditioning broken … room very hot. Front desk told us there was nothing they could do about the air, mildew or sheets. You can hear EVERYTHING through the walls. We were on second floor and could hear noise from first floor lounge. This old building has been refurbished at surface level only. The filth is bone-deep. It needs to be torn down for a fresh start. We stayed about three hours & couldn’t breathe so we left.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Maida

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The best part of our stay was that they cleaned the room every night and gave us new towels. There’s a restaurant near the lobby that was convenient, and also a nearby cvs and grocery store. The staff was so kind! Make sure you make your Universal/WB reservation for transportation in advance, I was glad they were able to let me make mine last minute. I wish it took us to more areas but our stay was great! I’d stay again!
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年3月18日回覆
Thank you for your fantastic review! Your feedback is greatly appreciated, we look forward to welcoming you back for another great stay in the future.

8/10 不錯哦

Diana

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good place to stay for an early flight out of Burbank. Clean and comfortable.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月28日回覆
Thank you for your review, we truly appreciate it. Can't wait to welcome you back!

10/10 有夠讚

Amanda

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service! Staff were very friendly. Always helpful. They had a bar and diner in the hotel. Lots of things in walkable distance. Most of all free parking for your whole stay.
於 2024 年 2 月住了 4 晚
Hotel Management 於 2024年2月27日回覆
Thank you for your review. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodation as well as the level of service provided. We look forward to welcoming you back!

8/10 不錯哦

Warren

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Free parking and shuttle to amusement parks is great! Staff was very friendly and helpful. Only downside missing attractions for kids - limited TV channels with kids programming and no movies available to rent.
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月23日回覆
Thank you for sharing your experience with us! We're delighted to hear that you appreciated our free parking, shuttle service, and friendly staff. Your feedback regarding kids' entertainment is valuable to us, and we will look into enhancing our offering in that area. We hope to have the pleasure of welcoming you back in the furture.

8/10 不錯哦

Daniel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Buen hotel
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月19日回覆
¡Gracias por tu reseña, nos alegra que hayas disfrutado de tu estadía con nosotros! ¡Esperamos darle la bienvenida nuevamente!

10/10 有夠讚

tangie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Celebrated our anniversary and I must say, this place was very nice, clean and quiet. The staff was very nice, we used the shuttle do visit lots of places in Burbank. They even dropped us off at the mall on our last day of stay at checkout time. We got to do alot of things thanks to the free shuttle. The hotel, is worth the stay. Oh, the beds are comfortable for a good night sleep. We traveled from Texas and we're happy with our stay at the Coast Annabelle
於 2024 年 1 月住了 3 晚
Hotel Management 於 2024年2月6日回覆
Thank you so much for choosing to celebrate your anniversary with us at Coast Anabelle! We are delighted to hear that you had a such a wonderful experience and that our hotel, amenities, and staff exceeded your expectations. We are thrilled that you found our complimentary shuttle service convenient for exploring Burbank, and we're very pleased to hear that you enjoyed the comfortable beds for a godd night's sleep. We hope to have the pleasure of welcoming you back again in the future!

10/10 有夠讚

josephine

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was amazing and super helpful
於 2024 年 2 月住了 3 晚
Hotel Management 於 2024年2月6日回覆
Thank you for your kind words! We're thrilled to hear that our staff left such a positive impression. We hope to welcome you back soon!

8/10 不錯哦

Amal

於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年3月20日回覆
Thank you for your review, your comments are important to us as we strive to provide the best service possible. Thank you for choosing to stay with us and we hope to welcome you back for an even better stay in the future.

10/10 有夠讚

Juan

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel and every employee are just awesome, plus you have restaurants, grocery stores, CVS. The hotel has a impressive shuttle service that you can use it will save a lot of Uber trips, they are always on time, you can even modify your schedule based on availability. No complains, they even have a small convenient store in the lobby. It is excellent!
於 2024 年 1 月住了 6 晚
Front Desk Manager 於 2024年2月5日回覆
Thank you for your review, we're glad you enjoyed your stay. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 有夠讚

karen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Comfortable and Convenient
Great location to visit Universal Studios, Griffith Park and other LA sites. Easy access to freeways. Quite location, includes parking.
於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年2月3日回覆
Thank you for the perfect rating and wonderful feedback! We're delighted to hear that you found our location convenient and enjoyed our parking. We look forward to welcoming you back for another fantastic stay.

10/10 有夠讚

Jossie

喜歡:整潔度、員工素質和設施服務
There were leaks from the roof that made the carpet wet and squishy. But overall the property is a good value.
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月2日回覆
Thank you for the positive review and for bringing the issue with the leeks to our attention. We take your feedback seriously, and we truly apologize for the inconveience. Your insights will help us address the issue promptly and ensure a better stay for our future guests. We appreciate your understanding and hope to welcome you back for an even better experience.

8/10 不錯哦

Jacob

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ubicación y tamaña del cuarto
於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年2月1日回覆
Gracias por compartir tus comentarios con nosotros. Sus comentarios son importantes para nosotros y nos encantaría saber más sobre su experiencia. No dude en comunicarse con nosotros si tiene comentarios o sugerencias adicionales. Esperamos tener el placer de darle la bienvenida nuevamente para una estadía aún mejor en el futuro.