Room had multiple lights not operational, low hvac system, phone did not work at all no emergency services available in room after notifying front desk. Tampon found in bathroom (unused). Going under renovation however walls are paper thin and Harry and the Henderson were upstaira
Anthony
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Isabelle
2024年5月21日
喜歡:整潔度和住宿環境和硬體
Isabelle
於 2024 年 5 月住了 3 晚
6/10 一般般
Dana,Edmonton
商務旅客
2024年5月20日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Hotel sent me a message advising of a $21 per night surcharge AFTER I’d booked. Then, in a separate message, the hotel advised me renovations were taking place & apologized for the rooms not matching the pictures on their site.
There’s renovation-dirty and there’s neglectful-dirty. My room was an example of housekeeping not being done. From dirt in the corners, walls blackened by years of scuffing to the window screen laying on the ground outside, and the fire sprinkler peering out of a roughly cut hole in the ceiling, this was not a clean room. Factoring in the oh-by-the-way surcharge left me with a less than pleasant memory.
Dana
於 2024 年 5 月住了 3 晚
8/10 不錯哦
Natasha
2024年5月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Natasha
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Crystal
情侶出遊
2024年5月20日
不喜歡:整潔度、設施服務和住宿環境和硬體
Gym hours were not honored. Coffee maker broken. No ice bucket bag. Window screen broken so couldn’t leave window open due to bugs. Front desk unknowledgeable. Parking garage inconvenient because they allow cars to block other cars and require you leave keys with them to move if other cars need to get out. No sink stopper. Very bad neighborhood. Homeless encampment across street.
Crystal
於 2024 年 5 月住了 1 晚
10/10 有夠讚
sehyun
情侶出遊
2024年5月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
유니버셜 스튜디오에서 기깝고 주차 가능하며 저렴해서 좋아요
sehyun
於 2024 年 5 月住了 2 晚
6/10 一般般
Valerie
親子旅遊
2024年5月17日
The only convenient thing about this hotel was that it was right down the street from Universal Studios. There are a lot of good places to eat around here which does meet that convenient. However, the bed was horrible & he room was dirty.
Valerie
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Linda
團體旅遊
2024年5月15日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
I didn't care for the bad plumbing that causes the toilet to clog and had to semi fix the toilet ourselves to stop the water from running continuously after the toilet was said fixed but everything else was good. Comfortable beds and nice front desk help