The location is very cinvenient, and the hotel staff are very nice and friendly which impressed me, but the room is too small and even much older in comparison of other same price level hotels. honestly speaking, I would rather stay in the other nearby hotel such as Amba Hotel with almost the same price.
TSUCHI
於 2020 年 1 月住了 3 晚
8/10 不錯哦
真實旅客
2019年2月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 2 月住了 7 晚
10/10 有夠讚
Tina LOUISE
2024年5月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice rooms
Tina LOUISE
於 2024 年 5 月住了 1 晚
4/10 不太好
kent
情侶出遊
2024年5月23日
喜歡:整潔度
I was so unsure how to rate this hotel...it is priceier than normal for us but as a special 40th anniversary treat we stayed for 2 nights...not really the hotels fault, but their elevator was broken
What most bothered me was that there was no senior staff in the lobby directing everyone to the staff elevator...they said you had to walk up...we did 3x to the 4th floor
then a nice young bellman took pity on me...I am 66 years old with 2 recently broken legs and said take the staff elevator...this should have been available to all...not only randomly
As I could not walk down for a glass of wine, I ordered room service...1 glass...18 Pounds and a 7 pound 50 delivery charge...$50 Canadian dollars for a glass of wine
I would have thought that with the lift broken they could have waived that
Nice room...incredibly expensive drinks and sandwiches
$180 CDN for 3 glasses of wine and 1 sandwich in lobby bar
Broken elevator ruined what was a very special weekend
kent
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Thomas
情侶出遊
2024年5月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic property with a world class staff. Everyone was extremely friendly and accommodating.
We would absolutely stay at this hotel again.
Thomas
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Edward
家庭旅遊
2024年5月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was our second stay at the Rubens at the Palace. Both times we brought two of our granddaughters. It is a beautiful hotel in a great location. It has the intimacy of a small hotel with all the amenities. We especially love the breakfast room.
Edward
於 2024 年 4 月住了 4 晚
10/10 有夠讚
stephen
家庭旅遊
2024年5月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is very nice hotel. The best part was the staff, specifically Jason at the New York Bar. He's more than a professional. He is a natural. He took time to ask what we liked and made works of art for us. To call them cocktails doesn't do them justice. You can see his passion for his work in every drink he makes.