Good location, good hardware but services can be improved. We arrived at 11am and were told room would not be ready until 3pm, but room was still not ready when we returned at 5pm. Staff rushed to assign another room to us which was obviously prepared for other client as shown by the greeting card in the room. Also, doormen were not so attentive as expected
Tommy
於 2017 年 7 月住了 3 晚
8/10 不錯哦
Frederico,New York
情侶出遊
2024年6月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Too much renovation for now. Both inside the hotel and the street around the hotel.
Frederico
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Ebtihal
2024年5月24日
Ebtihal
於 2024 年 5 月住了 1 晚
10/10 有夠讚
anthony
家庭旅遊
2024年5月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well maintained
anthony
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Susan,Dover
2024年5月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Berkeley is a first class hotel in every way. It has been recently renovated with high quality furnishings. The cafe/bar area is cosy and fresh flowers abound.Quality art decorates the lobby. The staff is friendly and polite.The food is excellent
It is my favorite hotel in London.
Susan
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Alan
2024年4月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Alan
於 2024 年 4 月住了 3 晚
8/10 不錯哦
Bashar
2024年1月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Bashar
於 2024 年 1 月住了 2 晚
10/10 有夠讚
Juan
團體旅遊
2023年11月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great experience!
Juan
於 2023 年 11 月住了 5 晚
10/10 有夠讚
Glenn
情侶出遊
2023年10月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Such a treat to stay here. Highly recommend.
Glenn
於 2023 年 10 月住了 1 晚
6/10 一般般
M
商務旅客
2023年7月3日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Turned into a farce
The staff are fantastic, particularly the doormen. But repeated billing errors from restaurants and the cafe are concerning (Over $1,200) and on four occasions which had to be addressed. The big one which let them down, they checked us out in error while we weren't in the room (downstairs having morning tea) and removed all our luggage from room. Very red faced about it, but at this level an unacceptable blunder. While an apology was forthcoming, an offer of a gift of a cake was their idea of making amends. Disappointing.