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倫敦希斯洛機場凱悅嘉軒飯店的評分

4 out of 5
倫敦希斯洛機場凱悅嘉軒飯店
The Grove, Bath Road, West Drayton, England

評論

9.0

太棒了

10 分，有夠讚；2132 則評論中有 1377 則" "
8 分，不錯哦；2132 則評論中有 542 則" "
6 分，一般般；2132 則評論中有 123 則" "
4 分，不太好；2132 則評論中有 46 則" "
2 分，很糟糕；2132 則評論中有 44 則" "

9.4/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

YUCHIH

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 12 月住了 2 晚
Rebecca Front Office Manager 於 2023年12月23日回覆
Dear Yuchih,Thank you for your review of your recent stay with us and for scoring us 10 out of 10. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Kit Shan

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 12 月住了 1 晚
Rebecca Front Office Manager 於 2023年12月12日回覆
Dear Kit Shan,Thank you for your review of your recent stay with us and for scoring us 10 out of 10. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Fung Yin Fanny

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Rebecca Front Office Manager 於 2023年12月12日回覆
Dear Fung Yin Fanny,Thank you for your review of your recent stay with us and for scoring us 10 out of 10. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 9 晚
Rebecca Front Office Manager 於 2023年12月7日回覆
Thank you for your review of your recent stay with us and for scoring us 10 out of 10.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Cheuk Wai lambert

喜歡：住宿環境和硬體
USB socket doesn’t work
於 2023 年 9 月住了 1 晚
Rebecca Front Office Manager 於 2023年9月30日回覆
Dear Cheuk Wai Lambert,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

SHAO YUAN

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Rebecca Front Office Manager 於 2023年9月14日回覆
Dear Shao Yuan,Thank you for your review of your recent stay with us and for scoring us 10 out of 10.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Damien

於 2023 年 8 月住了 1 晚
Rebecca Front Office Manager 於 2023年9月4日回覆
Dear Damien,Thank you for your review of your recent stay with us and for scoring us 10 out of 10.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

2/10 很糟糕

CHAN

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Rebecca Front Office Manager 於 2023年8月28日回覆
Dear Chan,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Hsi Lin

於 2023 年 8 月住了 1 晚
Rebecca Front Office Manager 於 2023年8月16日回覆
Dear Hsi Lin,Thank you for your review of your recent stay with us and for scoring us 10 out of 10. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 一般般

Lap Ki

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Isolated from the airport, need to travel to the hotel by public bus!
於 2023 年 7 月住了 1 晚
Rebecca Front Office Manager 於 2023年7月24日回覆
Dear Lap Ki,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Kam Hung

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall，good
於 2023 年 5 月住了 2 晚
Rebecca Front Office Manager 於 2023年5月10日回覆
Dear Kam Hung,Thank you for your review of your recent stay with us and for scoring us 4 out of 5.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Sally Lai King

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good for short stay
The room is clean and the service is good.
於 2023 年 1 月住了 1 晚
Rebecca Front Office Manager 於 2023年1月26日回覆
Dear Sally Lai King,Thank you so much for your review of your recent stay with us.We are delighted that you had such a great stay.We look forward to welcoming you back again soon.Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Victor

於 2022 年 11 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Really nice stay
Staff are friendly. The room is nice and tidy. The bed is really comfortable.
於 2021 年 8 月住了 2 晚

10/10 有夠讚

Rafael，Miami

情侶出遊
喜歡：員工素質和住宿環境和硬體
Amazing staff, At the front desk Lucia was very friendly and explained to us every detail of the hotel that we should know, in the restaurant area everyone was very helpful, especially I don't remember her name but I know he was from Moldova.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Rafael,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is always the best feedback we can possibly receive when one of our guests gives a personal shout out to our amazing team. We will be sure Lucia is recognized for her amazing service. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Anthony

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to the airport.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Anthony,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great that you found our hotel to be so conveniently located for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Andre-Michel

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean hotel. Welcoming and helpful reception staff. Rooms small but clean and functional. Quiet. Easy walking access to restaurants. Only lowlight not fault of hotel is I took the hotelhoppa to get there. They don’t stick to a schedule, took forever. Take London bus instead U3 or A4.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Andre-Michel,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that your experience here at Hyatt Place was so wonderful. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Jean-Francois

喜歡：整潔度、員工素質和住宿環境和硬體
Nothing more to say
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Marcia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Although close to the airport, a few minutes by bus, it was amazingly quiet. Had such a good night sleep. Stayed for 2 nights and would definitely stay there again.
於 2024 年 5 月住了 2 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Marcia,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Brenda

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient to the airport but seemed a bit worn compared to other Hyatts.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Brenda,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Dorlis

Great
於 2024 年 5 月住了 2 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Dorlis,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Monica

喜歡：整潔度、員工素質和住宿環境和硬體
It was easy and quick to access by public transit
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Monica,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to find that our location suited your needs perfectly. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Donna

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Quick check-in. Poor service in the lounge/bar in the afternoon (~4:00 pm). Breakfast was adequate quality (less than satisfactory) and expensive.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Donna,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Cyrus

喜歡：整潔度、員工素質和住宿環境和硬體
Convenient location.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Cyrus,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great that you found our location to be so convenient for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Shiva

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean. Lobby had a great bar.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Shiva,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

2/10 很糟糕

Graham

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Arrived for an overnight stay before an early morning flight only to be told there was no water available in the hotel. No alternative accomodation or refund was offered. Appalling service.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Graham,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver. We apologise for the disruption caused by the emergency engineering work that took place during your stay.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Tyler

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was friendly, the gym was decent for a hotel gym, and navigating wasn’t too hard.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Tyler,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful stay here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Michelle

喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Michelle,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Miguel，Hawthorne

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel 🏨
於 2024 年 5 月住了 2 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Miguel,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Adam

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Liked being able to get food 24hrs.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Adam,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Debra

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is extremely well kept and clean. We like to stay here the night before a morning flight because it's so easy to get to Heathrow.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Debra,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that when traveling through Heathrow you choose to stay with us. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Angela

情侶出遊
喜歡：整潔度和設施服務
Was a lovely lively hotel nice bar area and a holiday feel
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Angela,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you had such a great stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 一般般

Dr. Bryan

喜歡：員工素質
Bathroom needs updating. Staff great! Bed nice and comfortable. Easy access to airport. Internal soundproofing could be better.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Dr Bryan,Thank you for your review of your recent stay with us and for scoring us 3 out of 5. While it is great to hear that our staff were able to make your stay so wonderful we do appreciate your feedback on the areas where we can improve our guest experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Maureen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月20日回覆
Dear Maureen,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Clean rooms
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月20日回覆
Dear Paul,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Ellen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just a quick overnight stay after arriving from a cruise and departing from LHR. The check in was quick and easy. Staff were efficient and friendly. The room was great (anking room that overlooked the airport). Despite looking at planes landing & departing, we didn't hear a sound. Great insulation! The restaurant down stairs was very nice with friendly service and two menus to choose from; regular restaurant menu and a more casual bar menu. The food was very good and served hot and promptly.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月20日回覆
Dear Ellen,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are delighted to hear that you had such a great experience even if it was only for just a quick one night stay.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Navdeep

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Have spent good time of my life there…
於 2024 年 4 月住了 6 晚
Rebecca Maher Front Office Manager 於 2024年5月20日回覆
Dear Navdeep,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Emma

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything we needed for one night
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月20日回覆
Dear Emma,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that we had everything you needed for your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 不錯哦

Sarah

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was great to have a shuttle to and from the airport although we still had to pay for it. All was good except if you plan to take the shuttle back to the airport go extra early. The shuttle made at least 10 stops before arriving at the airport.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月16日回覆
Dear Sarah,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 一般般

Patricia，Port Coquitlam

喜歡：員工素質
不喜歡：住宿環境和硬體
Propery location was perfect. Room was very small.Bathroom was tiny and shower didnt work. I dont think i would stay here again.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月16日回覆
Dear Patricia,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Donna and Dennis

喜歡：整潔度、員工素質和住宿環境和硬體
Close to airport.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月21日回覆
Dear Donna and Dennis,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Suzanne，Syracuse

喜歡：整潔度、員工素質和住宿環境和硬體
We have stayed here many times over the years and are never disappointed. In fact, it keeps getting better! Staff are excellent!
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月20日回覆
Dear Suzanne,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is absolutely wonderful that you keep coming back to us and we keep getting better. Thank you also for recognizing our amazing team we think they are excellent as well but we are bias. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Chad

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property to stay at if you have an early flight
於 2024 年 4 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月16日回覆
Dear Chad,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you found our location to be perfect for your travels through Heathrow. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Bradley T

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great place to stay when waiting for a flight at Heathrow.
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月16日回覆
Dear Bradley T,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is such great feedback that you were able to enjoy your stay before your flight out. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Maxine

喜歡：整潔度、員工素質和住宿環境和硬體
Hotel was very clean, rooms were comfortable, warm, great shower, so quiet, no airport noise, close to airport, close to gas station, hire car, petrol station, etc. Caught bus to tube station to get around London. Liked the menu options and great food.
於 2024 年 5 月住了 2 晚
Rebecca Maher Front Office Manager 於 2024年5月16日回覆
Dear Maxine,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted by your comments from your stay and we greatly appreciate you taking the time to provide us with your feedback.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

richard

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月16日回覆
Dear Richard,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

2/10 很糟糕

Miki

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
水が、23時以降、一切でなかった。それをしらなかった。 洗髪の途中で、水切れ、悲惨だった。
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月15日回覆
Dear Miki,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver. We apologise for the disruption caused by the essential maintenance work that needed to be carried out during your stay. We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Martin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All round great place to stay
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月15日回覆
Dear Martin,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you enjoyed your stay here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

April

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Its the ideal stay for next-day travel. About 4 mins from the airport and depending on your flight time you can even grab breakfast 😋
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月15日回覆
Dear April,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 有夠讚

Kori

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 5 月住了 1 晚
Rebecca Maher Front Office Manager 於 2024年5月14日回覆
Dear Kori,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport