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倫敦克羅伊登便捷飯店的評分

2.5 out of 5
倫敦克羅伊登便捷飯店
22 Addiscombe Road, Croydon, England

評論

6.0
10 分，有夠讚；904 則評論中有 149 則" "
8 分，不錯哦；904 則評論中有 206 則" "
6 分，一般般；904 則評論中有 197 則" "
4 分，不太好；904 則評論中有 153 則" "
2 分，很糟糕；904 則評論中有 199 則" "

6.4/10

整潔度

6.8/10

員工素質

5.4/10

設施服務

5.8/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

Wah Fai

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Max 於 2023年10月15日回覆
Dear Wah, Thank you for taking the time to leave us a lovely review. Hope to see you again soon! Kind Regards,easyHotel Croydon

8/10 不錯哦

KIN CHEONG KELVIN

於 2022 年 4 月住了 8 晚
Ioan 於 2022年5月12日回覆
Dear Kin, Thank you for taking the time to leave us feedback. We can't wait to have you back. Best regards, easyHotel Croydon

6/10 一般般

ka wai

於 2021 年 7 月住了 1 晚
Adnana D 於 2021年7月10日回覆
Dear Ka Wai, Thank you for taking the time to review your stay with us. We are sorry to see that you have not enjoyed your stay. We are a super-budget hotel yet one of our greatest aims is to ensure that our guests have a warm and comfortable stay. We have taken on board your comments and we will do our best to show improvement on your next stay. Kind regards, Adnana easyHotel Croydon

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 3 晚
AS 於 2019年4月3日回覆
Dear Guest Thanks for your time to give us feedback. We would like to see you again and will do our best to make your stay comfortable Kind regards AS

10/10 有夠讚

Yazmin

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect place to stay when you need a room and toilet for the night. Did what it needed to do as well as being clean so thankyou! Staff were lovely upon arrival and greeted us well. Check in/out process was smooth too. I will say that next time it would be nicer if there was a bin in the bathroom as well as in the room itself. Also be aware that the tram is on one side and can be heard loud through the night but won’t disturb you much unless you are a very light sleeper. The noise can be fairly calming. Thankyou for a great stay.
於 2024 年 5 月住了 1 晚
Deepak. 於 2024年5月27日回覆
Dear Yazmin. Thank you for your valuable feedback on your stay with us. Hope you enjoyed your stay and meet you soon. Thank you.Regards,EasyHotel Croydon.

2/10 很糟糕

Alan

Really poor room layout with no tables or anywhere to hang clothes, ok if you don’t have clothes
於 2024 年 5 月住了 1 晚

6/10 一般般

Selin

家庭旅遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
40 minutes away from London. Wouldn’t recommend staying for more than one night, this hotel is literarally just for sleeping, doesn’t have any amenities.
於 2024 年 4 月住了 3 晚
Easyhotel Croydon 於 2024年5月9日回覆
Dear Selin,Thank you for choosing to stay with us and for taking your time to leave us a review.We understand your frustration regarding the lack of facilities in our rooms; our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum. Our rooms are purposely designed with minimal facilities to enable you to enjoy and discover the city instead of staying in your room. We hope to see you again soon in any one of our locations across Europe.Team easyHotel London Croydon

6/10 一般般

Bahia

不喜歡：住宿環境和硬體
I had selected a room with 2 single beds. The room was very basic, with nowhere to put down anything on, not a side table, shelf or chair... On the plus side, good location for transport and shopping, and I must commend Akash (reception desk) for his friendliness and courtesy.
於 2024 年 4 月住了 3 晚
Easyhotel Croydon 於 2024年5月9日回覆
Dear Bahia,Thank you for choosing to stay with us and for taking your time to leave us a review.We understand your frustration regarding the lack of facilities in our rooms; our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum. Our rooms are purposely designed with minimal facilities to enable you to enjoy and discover the city instead of staying in your room. I am glad you were happy with Akash and appreciated the hard input by a member of our team. We hope to see you again soon in any one of our locations across Europe.Team easyHotel London Croydon

4/10 不太好

Meg

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff said 4 words in total to us during our 2 night stay (I counted). The room was very basic but that is what we signed up - there was no bedside table or unit of any kind to put anything on, and no lamp which was a shame, and only given one towel between two people as well but no staff about to ask for another. I think the room was clean but I spent as little time as possible there so can’t really say. The coffee machine in reception was a bonus however we didn’t use it.
於 2024 年 4 月住了 2 晚
Easyhotel Croydon 於 2024年5月9日回覆
Dear Meg,Thank you for choosing to stay with us and for taking your time to leave us a review.We understand your frustration regarding the lack of facilities in our rooms; our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum. Our rooms are purposely designed with minimal facilities to enable you to enjoy and discover the city instead of staying in your room. We hope to see you again soon in any one of our locations across Europe.Team easyHotel London Croydon

4/10 不太好

Rihanna

情侶出遊
不喜歡：整潔度和員工素質
Nothing
於 2024 年 4 月住了 2 晚
Easyhotel Croydon 於 2024年5月9日回覆
Dear Rihanna,Thank you for choosing to stay with us and for taking your time to leave us a review.We understand your frustration regarding the lack of facilities in our rooms; our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum. Our rooms are purposely designed with minimal facilities to enable you to enjoy and discover the city instead of staying in your room. We hope to see you again soon in any one of our locations across Europe.Team easyHotel London Croydon

8/10 不錯哦

ROGER

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
convenient for shops
於 2024 年 4 月住了 1 晚
Easyhotel Croydon 於 2024年5月9日回覆
Dear Hotels.com User,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel London Croydon

8/10 不錯哦

Rowan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Easyhotel Croydon 於 2024年5月9日回覆
Dear Hotels.com User,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel London Croydon

2/10 很糟糕

Sarah

商務旅客, 家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
I have no words
於 2024 年 3 月住了 1 晚
easyHotel London Croydon 於 2024年4月8日回覆
Dear Sarah,Thank you for taking the time out to review your recent experience at our hotel.We strive to deliver a great level of service and positive experiences for all our guests, and we are truly sorry that you feel this has not been achieved.To shape future experiences for our guests we would welcome specific feedback so please do not hesitate to contact us.We look forward to hearing from you.Team easyHotel London Croydon

6/10 一般般

Armando

情侶出遊
喜歡：整潔度、員工素質和設施服務
Shower water was warm, not hot, heating was awfull and room was tiny!!
於 2024 年 3 月住了 3 晚
Deepak 於 2024年3月23日回覆
Dear Armando, We appreciate your feedback on your stay and we are very sorry for your inconvenience on your stay. Hope to meet you soon.Regards,EasyHotel Croydon.

2/10 很糟糕

Tony

商務旅客, 團體旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The heating was poor Water from showers into corridor Wet floor
於 2024 年 3 月住了 1 晚
Deepak 於 2024年3月8日回覆
Dear, We appreciate your feedback on your stay with us. We are very sorry for your inconvenience. Hope to meet you soon. Thank you.Regards,EasyHotel Croydon.

8/10 不錯哦

Thomas

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Deepak 於 2024年3月2日回覆
Dear, We appreciate your feedback on your stay with us. We hope you enjoyed it and meet you soon.Regards,EasyHotel Croydon.

6/10 一般般

Dounia

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Oui
於 2024 年 2 月住了 4 晚
Deepak 於 2024年3月2日回覆
Dear, We appreciate your feedback on your stay. We hope you enjoyed it and meet you soon.Regards,EasyHotel Croydon.

8/10 不錯哦

真實旅客

喜歡：員工素質
於 2024 年 2 月住了 8 晚
Deepak 於 2024年2月23日回覆
Dear. We appreciate your feedback on your stay with us. Hope you enjoyed it and see you soon. Thank you.Regards,EasyHotel Croydon.

10/10 有夠讚

Ryan

於 2024 年 2 月住了 1 晚
Akash 於 2024年2月18日回覆
Dear Ryan,Thank you for taking the time to leave us a review, we are glad to hear you have enjoyed your stay with us. We hope to see you again!Kind RegardseasyHotel Croydon

10/10 有夠讚

IDDY

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I love it 🔥
於 2024 年 2 月住了 1 晚
Deepak 於 2024年2月17日回覆
Dear IDDY, Thanks for your valuable feedback on your stay with us. Hope to meet you soon.Regards,EasyHotel Croydon.

6/10 一般般

Shenaya

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Deepak 於 2024年2月17日回覆
Dear Shenaya, Thanks for your valuable feedback on your stay. Hope you enjoyed it and meet you soon. Regards,EasyHotel Croydon.

10/10 有夠讚

Nicholas

喜歡：整潔度、員工素質和住宿環境和硬體
I had a most enjoyable stay and the facilities were great. The bed was most comfortable and I slept well. God bless you all
於 2024 年 2 月住了 2 晚
Akash 於 2024年2月16日回覆
Dear Nicholas,Thank you for taking the time to leave us a review, we are glad to hear you enjoyed your stay. We hope to see you again!Kind RegardseasyHotel Croydon

10/10 有夠讚

Baharu

於 2024 年 2 月住了 1 晚
Deepak 於 2024年3月23日回覆
Dear Baharu, We appreciate your feedback on your stay with us. Hope you enjoyed a lot and meet you soon.Regards,EasyHotel Croydon.

10/10 有夠讚

Aiden

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cheap chearful
於 2024 年 1 月住了 1 晚
Deepak 於 2024年2月3日回覆
Dear Aiden. Thanks for your valuable feedback on your stay. We hope to meet you soon.Regards,EasyHotel Croydon.

8/10 不錯哦

Andrew

喜歡：整潔度、員工素質和住宿環境和硬體
Jolly good
於 2024 年 1 月住了 2 晚
Deepak 於 2024年2月3日回覆
Dear Andrew, Thanks for your valuable feedback on your stay. We hope to meet you soon in the coming days. Regards,EasyHotel Croydon.

6/10 一般般

Paul

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Basic of the basic no tea or coffee facility and rooms were very cold and bare no table no chair
於 2024 年 1 月住了 1 晚

6/10 一般般

Margot

於 2024 年 1 月住了 2 晚

8/10 不錯哦

Dushane

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚

4/10 不太好

Ray

於 2024 年 1 月住了 1 晚

4/10 不太好

Yuka

於 2023 年 12 月住了 2 晚

8/10 不錯哦

Melanie

情侶出遊
喜歡：整潔度和員工素質
Great value, better than expected. Simple place for one night stay near Gatwick. Room could definitely do with some renovations, fix peeling wallpaper and not sure why they have wood trim in the shower area that’s rotting a bit. Also if the reservation is for two people they should have two towels.
easyHotel Croydon 於 2024年1月9日回覆
Dear Melanie,Thank you for taking the time to leave us a review, There is set to be a renovation soon, that will address the issues you have mentioned.Kind RegardseasyHotel Croydon

8/10 不錯哦

Nitshit Tamerat

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Gut 👍
於 2023 年 12 月住了 4 晚
Deepak 於 2024年2月3日回覆
Dear Nitshit, Thanks for your valuable feedback on your stay. We hope to meet you soon in the coming days.Regards,EasyHotel Croydon.

2/10 很糟糕

Zakaria

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
- Attendre 20 minutes à la réception - Climatisation bloqué à 23 degrés, je suis tombé malade, il faisait trop froid - Odeur forte de drogue dans le couloir malgré le panneau « interdit de fumer » - pas possible d’obtenir une autre couverture
於 2024 年 1 月住了 1 晚
Deepak 於 2024年1月4日回覆
Dear Zakaria, We are very sorry for your inconvenience, As the floor and room temperature were fixed on 23 by the management. We appreciate your feedback on your stay. Hope to meet you soon.Regards,EasyHotel Croydon.

8/10 不錯哦

Shotta

喜歡：員工素質和住宿環境和硬體
不喜歡：設施服務
Stayed for 3 nights on the 4th floor which was mostly quiet building seems . Very convenient location and property especially for Gatwick flyers. This establishment is very close to East Croyden Railway Station, Tram-link & bus services. Sainsbury local for grocery items. All literally 2 minutes walking distance. Room was small but cozy & clean, bathroom is an open plan setting; shower toilet sink in one space all together. I did not like that there was no table space to rest anything or closet space to hang items.
於 2023 年 12 月住了 3 晚
Deepak 於 2023年12月22日回覆
Dear Shotta. We are happy for your positive and valuable feedback on your stay. We hope you have enjoyed your stay. Hope to see you soon.Regards,EasyHotel Croydon.

4/10 不太好

Sara Hvenegaard

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
The room smelled like smoke, which wasn’t very practical for someone with autism.. The wallpaper was ripped off multiple places. The receptionist was very kind though
於 2023 年 12 月住了 3 晚

4/10 不太好

Fabricio

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Daniel

喜歡：整潔度、員工素質和客房舒適度
Good value. B
於 2023 年 12 月住了 1 晚

6/10 一般般

Stephen

Fine for us
於 2023 年 12 月住了 1 晚
Deepak 於 2023年12月18日回覆
Dear Stephen, Thanks for your valuable feedback on your stay with us. We hope you have enjoyed your stay. We hope to meet you soon.Regards,EasyHotel Croydon.

4/10 不太好

Lena

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Deepak 於 2023年12月17日回覆
Dear Lena, Thanks for your valuable feedback on your stay. We are very sorry if you feel any inconvenience during your stay. We hope to meet you soon.Regards,EasyHotel Croydon.

4/10 不太好

Angela

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
於 2023 年 12 月住了 4 晚
Deepak 於 2023年12月17日回覆
Dear Angela, Thanks for your valuable feedback on your stay with us. We are very sorry if you feel any inconvenience during your stay with us. We hope to meet you soon.Regards,EasyHotel Croydon.

6/10 一般般

Alena

團體旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Das Hotel hat eine super Lage und das Personal ist sehr freundlich und hilfsbereit. Das Zimmer war dafür sehr klein und hatte nur die nötigste Ausstattung, viel Ablagefläche gab es daher leider nicht und wir haben wortwörtlich vom Boden gelebt. Zudem waren die Wände sehr dünn, wodurch man alles was auf den Fluren abging gehört hat und sogar teilweise was in anderen Zimmer gesprochen/ gehört wurde. Das Bad war klein und die Dusche hat beim benutzen erstmal den ganzen Raum durchnässt. Das Bad war dauerhaft kalt und im Zimmer hat es sehr lange gedauert bis es warm wurde, da mit einer Klimaanlage geheizt wurde, die beim verlassen das Zimmers ausgeht. Allgemein es gutes Hotel, mit jedoch vielen Nachteilen vor allem wenn man im Winter reist.
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Gabrielly

於 2023 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

2/10 很糟糕

Linda Mandel

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Do not book!!! The hotel is more than lousy.
Lousy!!! Really lousy. Also in comparison to the price. Not a bedlight - roomlights to be turned off by the door, only one tiny bin in the room. No hanger for the wet wintercoat. No possibility to dry towel (one per 4 days...), no holder for toiletroll, water all over bathroom after shower. Asked for a hairdryer: got one on day 3. Mouldy smell in room during full stay. For me travelling with a suitcase - a problem. Nowhere to place it. Only chair in the room was the toilet. Not kidding: worst booking I ever made.
於 2023 年 12 月住了 4 晚

2/10 很糟糕

Joanna

不喜歡：住宿環境和硬體和客房舒適度
Avoid - my room was far too warm and it was scabby
I’ve already written to the chief executive of easyHotel to complain about this hotel. The management here seem to have decided to either lock guests in or gone too far in trying to keep other people out. You can’t get out of the hallway and into reception without your room key. No push button for the unsuspecting guests here. I got caught out by this, but fortunately a staff member let me out. Far more concerning than this social commentary was the fact that the thermostat in my room was defective and decided to default to 27C all night. This is undescribably hot and uncomfortable. I drank a litre and a half of water overnight before I ran out at 3am and downed a litre the following morning when I made it to a shop. I felt absolutely terrible and burst into tears at reception when I told them about it. They sympathetically told me I could have called down to reception so it could be reset manually, but I’m not convinced that this is the solution (particularly as the number isn’t displayed anywhere). They really should be maintaining their hotel better. That said, I wasn’t surprised. The room was scabby. Wallpaper was peeling off, the bathroom was displaying the first signs of damp damage and my bed hadn’t been made properly. I assume it was the cleaner’s hair that I found draped around my towel. I get that it’s cheap but I think we should expect better. Also, getting there was a nightmare on foot. The road was impossible to cross easily and safely.
於 2023 年 12 月住了 3 晚

6/10 一般般

OYENIRAN

喜歡：員工素質和設施服務
It is a good hotel in a very accessible area. Good for the price. However, there is no table or chair in the room, this is not good.
於 2023 年 11 月住了 1 晚
Max 於 2023年12月5日回覆
Dear Oyeniran, Thank you for staying with us and taking the time to leave us a review, we are set to have a refurbishment soon, which will address the issues you have stated. Kind Regards easyHotel Croydon

2/10 很糟糕

Faiza

喜歡：整潔度、員工素質和住宿環境和硬體
The service was good
於 2023 年 11 月住了 2 晚
Deepak 於 2023年11月30日回覆
Dear Faiza, Thanks for your valuable feedback on your stay. Hope to meet you soon. Regards,EasyHotel Croydon

2/10 很糟糕

Eben

不喜歡：員工素質
There is no where to park a car if you have a medical reason or problem the staff dnt want to no the staff are not friendly
於 2023 年 11 月住了 1 晚
easyHotel Croydon 於 2023年11月27日回覆
Dear Eben, Thank you for taking some time to review your recent stay with us. We are sorry to hear that our hotel did not meet your expectations and that you did not find our staff helpful or providing assistance as expected.In regard to the parking, we do mention on our website that our hotel does not have a car park on site, but on street paid parking facilities are available nearby as well as car parks.Kind regards,easyHotel Croydon

10/10 有夠讚

Daniel

於 2023 年 11 月住了 1 晚
Max 於 2023年11月22日回覆
Dear Daniel, Thank you for taking the time to leave us a review. Hope to see you again soon. Kind Regards, easyHotel Croydon

6/10 一般般

Cherryanne

情侶出遊
喜歡：員工素質
It is a very budget 2* hotel at a convenient location right Near East Croydon station. There is NO surface area to put anything on only a hook to hang a coat...Anything else you may have will be on the floor or the bed itself. The walls are thin and you can hear everyone. If you just need a very basic rest and clean up then it is convenient. Most definitely not made for comfort.
於 2023 年 10 月住了 1 晚
Max 於 2023年11月22日回覆
Hello Cherryanne,Thank you for taking the time to leave us a review, we are sorry to hear that your stay was not enjoyable, a refurbishment will be happening soon and we will take your feedback and take it into action. Kind Regards, easyHotel Croydon