Thank you for sharing your comments with us regarding your recent stay at the Dorsett London Shepherds bush.Please accept my personal apologies if we fell below your expectations regarding the service.We do value feedback from our customers as it is the only way we can truly improve our offering, thank you for pointing out the shortfalls.We do hope you will return to the Dorsett Shepherds Bush in the near future.

Hi, only 6 OUT OF 10 I really hope we did not let you down during your stay with us. I hope you will give us another chance to welcome you back and get a better rating this time.Sincerely, Dorsett London Shepherd’s Bush

Thank you very much for taking the time to write a review following your stay and to share with us this feedback. I hope you have also enjoyed the hotel?I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Dorsett London Shepherd’s Bush

Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett London Shepherds Bush

Thank you for your rating.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Erol & the team at Dorsett London Shepherds Bush

Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Erol & the team at Dorsett London Shepherds Bush

Thank you for leaving us an amazing 10/10 review, Wing Kui. We're glad to know that you have had a great stay, and very much look forward to welcoming you back in the near future!

Dear Cho Wing, Thank you for your rating. We hope to welcome you again soon! Dorsett Shepherds Bush Team

Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Team Dorsett London Shepherds Bush

Hi Dario, only 3 out of 5 I really hope we did not let you down during your stay with us. I hope you will give us another chance to welcome you back and get a better rating this time.Sincerely, Dorsett London Shepherd’s Bush

Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett London Shepherds Bush

Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett London Shepherds Bush

Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards The team at Dorsett London Shepherds Bush

Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards The team at Dorsett London Shepherds Bush

Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. Please reach out to us as I would like to discuss this in more detail with you.I sincerely hope we will be able to welcome you back.Kind regards The team at the Dorsett London Shepherd’s Bush

Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards The team at Dorsett London Shepherds Bush

Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards The team at Dorsett London Shepherds Bush

Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards The team at Dorsett London Shepherds Bush

Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards The team at Dorsett London Shepherds Bush

Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards The team at Dorsett London Shepherds Bush

Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards The team at Dorsett London Shepherds Bush

Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards The team at Dorsett London Shepherds Bush

Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards DSB Team

Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards DSB Team

Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett London Shepherds Bush

Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett London Shepherds Bush

Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. Please reach out to us as I would like to discuss this in more detail with you.I sincerely hope we will be able to welcome you back.Kind regards Dorsett London Shepherd’s Bush

Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back in the future, Many thanks again, Kind regards Dorsett London Shepherd’s Bush

Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. Please reach out to us as I would like to discuss this in more detail with you.I sincerely hope we will be able to welcome you back.Kind regards Dorsett London Shepherd’s Bush

Thank you so much for taking the time to share your experience with us. We're truly delighted to hear that our property holds special memories for you, and we're thrilled that you chose to stay with us for your trip down memory lane.We sincerely apologize for the inconvenience caused by the damp smell in your room and the challenges with the air conditioning. Your comfort is our top priority, and it's disheartening to learn that we fell short in providing you with the ideal sleeping environment. We've taken note of your feedback regarding the room's temperature control and ventilation, and we'll be exploring ways to address these issues to ensure a more comfortable stay for our guests.We're glad to hear that you found our staff to be lovely, friendly, and helpful, especially during breakfast service. Your kind words will be shared with the team as they serve as a great source of motivation for us to continuously deliver exceptional service.Additionally, we appreciate your feedback regarding the pillows and the TV quality. Rest assured, your comments have been noted, and we'll take steps to improve in these areas.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind Regards Dorsett London Shepherds Bush

Hi Clare, only 1 out of 5 I really hope we did not let you down during your stay with us. I hope you will give us another chance to welcome you back and get a better rating this time.Sincerely, Dorsett London Shepherd’s Bush

Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett London Shepherds Bush

Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back in the future, Many thanks again, Kind regards Dorsett London Shepherd’s Bush

Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back in the future, Many thanks again, Kind regards Dorsett London Shepherd’s Bush

Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have shared your rating with the housekeeping team now and please reach out to us as I would like to discuss this in more detail with you.I sincerely hope we will be able to welcome you back.Kind regards Dorsett London Shepherd’s Bush

Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back in the future, Many thanks again, Kind regards Dorsett London Shepherd’s Bush

Thank you for sharing your thoughts about your recent stay with us. We appreciate your balanced feedback, noting both the positive experience you had with our reception team and the areas where we fell short in terms of cleaning services.We're glad to hear that Siham and her team provided excellent service and made your stay more enjoyable. We will be sure to pass on your kind words to them.However, we're sorry to hear about your dissatisfaction with our cleaning services. Your comments have been shared with our housekeeping team to address the specific concerns you raised about the thoroughness of their work. We aim to maintain high standards throughout the hotel, including cleanliness, and it seems we did not meet your expectations in this area.We will be reviewing our processes and providing additional training where necessary to ensure that our housekeeping staff can perform their duties to a higher standard. Additionally, we'll work on enhancing communication between our guests and staff, ensuring that language barriers do not impact your experience.Thank you for bringing these issues to our attention. Your feedback helps us improve our services, and we hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely,Dorsett London Shepherd’s Bush

Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett Shepherd's Bush Team

Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett Shepherd's Bush Team

Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards The team at Dorsett London Shepherds Bush

Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. Please reach out to us as I would like to discuss this in more detail with you.I sincerely hope we will be able to welcome you back.Kind regards Dorsett London Shepherd’s Bush

Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards DSB Team

Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett London Shepherds Bush

We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. Your feedback is extremely important to us, and we regret that we did not meet your expectations.We understand that encountering issues with the room temperature, electricity, and cleanliness upon arrival must have been frustrating, and we apologize for any inconvenience this may have caused. Rest assured, we have addressed these concerns with our maintenance and housekeeping teams to ensure that such issues are promptly resolved and do not recur in the future.Furthermore, we apologize for the oversight regarding your room preference for a shower due to your pregnancy. It's important to us that all our guests' needs are accommodated, and we regret any discomfort this may have caused you.We are deeply sorry for the lack of empathy and understanding you encountered when bringing these issues to our attention. Providing exceptional service and addressing guest concerns promptly and sincerely is of the utmost importance to us, and we regret that we fell short in this instance.We understand your decision not to return, but we would like to assure you that your experience is not indicative of the high standards we strive to uphold. Should you reconsider staying with us in the future, we would welcome the opportunity to regain your trust and provide you with the exceptional experience you deserve.Once again, we apologize for the inconvenience and disappointment you experienced, and we thank you for bringing these matters to our attention.Kind regards Dorsett London Shepherd’s Bush

Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

Thank you for sharing your comments with us regarding your recent stay at the Dorsett London Shepherds bush.Please accept my personal apologies if we fell below your expectations regarding the service.We do value feedback from our customers as it is the only way we can truly improve our offering, thank you for pointing out the shortfalls.We do hope you will return to the Dorsett Shepherds Bush in the near future.Kind regards Dorsett London Shepherd’s Bush

Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett London Shepherds Bush