42-吋平面電視、有線頻道、電視、付費電影

奧爾良賭場飯店的評分

3.5 out of 5
奧爾良賭場飯店
4500 W Tropicana Ave, Las Vegas, NV

評論

8.2

非常好

10 分,有夠讚;7399 則評論中有 3489 則" "
8 分,不錯哦;7399 則評論中有 2068 則" "
6 分,一般般;7399 則評論中有 963 則" "
4 分,不太好;7399 則評論中有 445 則" "
2 分,很糟糕;7399 則評論中有 434 則" "

8.2/10

整潔度

8.4/10

員工素質

7.8/10

設施服務

8.0/10

住宿環境和硬體

7.8/10

環保程度

評論

10/10 有夠讚

Huafan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 5 月住了 1 晚

2/10 很糟糕

shujie

不喜歡:員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
The Orleans Hotel & Casino 於 2024年4月14日回覆
We are sorry that we fell short of your expectations. We value your feedback and would like to make things right. Please feel free to reach out to us via our official website so that we can assist you in any way we can. We're here to help!

8/10 不錯哦

Jianyi

於 2023 年 12 月住了 1 晚
The Orleans Hotel & Casino 於 2024年2月12日回覆
Please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.

8/10 不錯哦

Elaine

喜歡:員工素質
不喜歡:整潔度
於 2023 年 7 月住了 2 晚
The Orleans Hotel & Casino 於 2023年7月5日回覆
Please come visit us again, Elaine! We’d love the opportunity to turn that four-star experience into a five-star one.

2/10 很糟糕

Emma

於 2023 年 6 月住了 1 晚
The Orleans Hotel & Casino 於 2023年7月18日回覆
Thank you for taking the time to leave us a review. We are disappointed to read what appears to be a response to a less than exceptional experience. If you would like to discuss it further, please reach out to us directly. Thank you once again for being our guest.

10/10 有夠讚

yanyan,Monterey Park

於 2023 年 5 月住了 6 晚
The Orleans Hotel & Casino 於 2023年6月26日回覆
Thank you for the amazing rating! We are glad you enjoyed your visit.

10/10 有夠讚

Shaoyun

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
保龄球服务生非常和气喝充满友爱
於 2023 年 5 月住了 1 晚
The Orleans Hotel & Casino 於 2023年5月22日回覆
Hello Shaoyun,We're thrilled to hear you enjoyed your visit to our property and we hope to welcome you back again soon for another five-star experience.

2/10 很糟糕

BaoLiang

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
卫生间的下水道都是坏的。堵塞严重.洗澡的时候水都被堵住。
於 2023 年 1 月住了 2 晚
The Orleans Hotel & Casino 於 2023年1月23日回覆
Hello BaoLiang,Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

6/10 一般般

yj

於 2023 年 1 月住了 1 晚
The Orleans Hotel & Casino 於 2023年3月6日回覆
Hello Yj,We appreciate you taking the time to share your rating and we hope to welcome you back in the future for a five-star experience.

2/10 很糟糕

Honglong

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
前台服务太差,现金入住不了,只能用信用卡,没有一点人性化,交通不便,离市区太远
The Orleans Hotel & Casino 於 2023年1月5日回覆
Hello Honglong,Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

8/10 不錯哦

Kester

於 2022 年 8 月住了 3 晚

10/10 有夠讚

xueli

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很好!很好!会再次入住。
於 2021 年 11 月住了 1 晚
Chris J. 於 2021年12月21日回覆
Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.

10/10 有夠讚

Ying

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 6 月住了 2 晚
Chris J. 於 2021年6月25日回覆
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more "perfect ten" guest service very soon.

4/10 不太好

Mariia

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Promised view wasn't there (trash parking instead strip view) , limited wifi, room service didn’t answer, didn’t allow starbucks to come up to the room, socket next to bed didn’t work
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Paula

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My husband and I checked in and the property looked interesting. After a five hour drive, we were looking forward to sitting down at the bar and having a few "refreshments". We both sat down at the practically empty Alligator bar. There were two bartenders that I seen. I waited and waited. The bartender walked past us at least three times without even acknowledging us. We finally got up and walked over to the Mardi Gras bar where we were promptly served. I did notice for the rest of our 4 day stay, the Alligator Bar did not seem to have anyone at it. As a former cocktail waitress and bartender, everyone should know by now that good service earns good tips!!
於 2024 年 5 月住了 3 晚

10/10 有夠讚

tania

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Russell,Stockton

家庭旅遊
喜歡:員工素質
Pool was nice and good size. Limited food choices inside and out. Good place to relax. Uber to the strip.
於 2024 年 5 月住了 2 晚

2/10 很糟糕

El Mechry

家庭旅遊, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No microwaves, no wine glasses, no corkscrews, no coffee, no silverware, and most importantly no respect for the customer. Also, you’ll hear cockroaches chirping everywhere!
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Anthony,FONTANA

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy Semi truck parking
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Phyllis

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Like the whole property. Self contained for all needs. Bar prices really expensive!☹️
於 2024 年 5 月住了 2 晚

6/10 一般般

Ranulfo,Rolling Meadows

情侶出遊
喜歡:設施服務
I dont like the smell of smoke
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Rohan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy access casino and friendly staff with ample parking
於 2024 年 5 月住了 1 晚

4/10 不太好

Rita

不喜歡:住宿環境和硬體
Just eh. Tired property. Limited amenities, blah entertainment. One gets what is paid for.
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Rosa,Bakersfield

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Julio

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Will definitely stay here again great prices and away from heavy traffic
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Andrew

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the stay! Can’t wait to do it again!
於 2024 年 5 月住了 2 晚

6/10 一般般

Bridget Ann

不喜歡:住宿環境和硬體
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Clotilde

喜歡:整潔度
Rien a ajouter
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Aubin,Gardena

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel and has everything you ask for.
於 2024 年 5 月住了 2 晚

6/10 一般般

Mahina

家庭旅遊
The room was not in tip top shape. It had its minor cosmetic issues and could use an upgrade but for the price it was good. The outside of the property could use some pain but for being outside of the strip it was close to lots of restraints. The property had everything you would need.
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Marcos

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A mini fridge in the rooms would improve a lot a stay here
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Michael

It’s an older property, but in pretty good condition. Didn’t have coffee or refrigerator in the room. My friends had seen “Jersey Boys” there, said it was the best performance out of three they had seen over the years. Casino was impressive. Good assortment of eateries. They have plenty of free parking available. Easy to get to.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

RIGOBERTO

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We found this to be a convenient hotel based on cost, location and parking. Check in was easy and quick, rooms were spacious. Quiet without big crowds
於 2024 年 5 月住了 4 晚

6/10 一般般

Thomas

Smokey, aged outdated.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Gabriele

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Staff manager was incredibly rude at check in and we found some unexpected charges due. Room was very clean and the property was well maintained. Bed was very comfortable. Be aware of the location that is not very close to the strip and the property does not provide shuttle service anymore!
The Orleans Hotel & Casino 於 2024年5月20日回覆
Thank you for sharing feedback from your recent time at our property. We will aim to make your next trip a five-star experience.

8/10 不錯哦

ALAN,LAS VEGAS

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A lot of different dining choices.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Derek,Reno

喜歡:整潔度、員工素質和住宿環境和硬體
Everything you need. Enjoyable stay.
於 2024 年 5 月住了 3 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
We appreciate you taking the time to provide positive feedback from your recent visit and we're already looking forward to your next trip!

4/10 不太好

Lucias

情侶出遊
喜歡:設施服務
不喜歡:整潔度
Our room was very dirty. The sink was full of cigarette Ashes and what looked like a bloody booger. There was glitter and hair all over the bed. Sprite and the staff took more than twenty four hours to remove dirty dishes from the outside of our room.
於 2024 年 5 月住了 3 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 有夠讚

Michael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean rooms and a great staff! My favorite place to stay in Vegas!
於 2024 年 5 月住了 5 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

8/10 不錯哦

Christina

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was clean ..older hotel but it was clean and spacious.
於 2024 年 5 月住了 2 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
We appreciate your business and value your great feedback. If there is anything else we can do for you, please let us know!

2/10 很糟糕

Helen

情侶出遊
just ordinary hotel
於 2024 年 5 月住了 1 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

6/10 一般般

Laura

團體旅遊
不喜歡:設施服務
Very much disliked the fact the pool closed at 6 PM that is far too early. The sun was up for another two hours and the pool was the only nice thing about the place. The shower handle fell apart in my hand. The walls are paper thin do not expect a decent nights sleep
於 2024 年 5 月住了 3 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
Thank you for sharing feedback from your recent time at our property. We will aim to make your next trip a five-star experience.

10/10 有夠讚

pascual,Murrieta

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love staying there for traditions
於 2024 年 2 月住了 1 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

10/10 有夠讚

Ernesto

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me gusto mucho el casinoby el hotel
於 2024 年 5 月住了 2 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
¡Estamos muy contentos de que hayas pasado por aquí y hayas compartido tu increíble experiencia con todos! Estamos ansiosos por volver a verlo pronto y brindarle más de nuestro servicio al huésped de cinco estrellas. ¡Gracias por sus amables palabras!

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My family and I loved the remodeled rooms and floors. The place looked clean and new. We were impressed with the size of our rooms. We had an accessible room for an elderly relative and it was excellent for her. She had no difficulty showering with the open shower with the shower chair that was provided. Overall we had a fantastic stay and will return again.
於 2024 年 5 月住了 2 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

10/10 有夠讚

jorge,Santa Clarita

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thanks
於 2024 年 5 月住了 2 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

8/10 不錯哦

Cassie

喜歡:整潔度、員工素質和住宿環境和硬體
We stayed for my daughters cheer comp so it was very convenient. Also requested a handicap accessible room because husband just had knee surgery which we got and was amazingly close to elevator.
於 2024 年 5 月住了 3 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
We greatly appreciate your feedback and for taking the time to rate us. Your input is invaluable to us, and we're thrilled that you had an excellent experience during your recent visit.

8/10 不錯哦

Lorenzo

商務旅客
不喜歡:整潔度和員工素質
Room was very dirty
於 2024 年 5 月住了 1 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
Thank you for your rating. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.

10/10 有夠讚

Laxmi

家庭旅遊
喜歡:整潔度和員工素質
Good
於 2024 年 5 月住了 1 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

2/10 很糟糕

Shamelle

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
DIRTY!!!!
於 2024 年 5 月住了 4 晚
The Orleans Hotel & Casino 於 2024年5月20日回覆
We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.